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  • Posted: Feb 5, 2026
    Deadline: Mar 31, 2026
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  • In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently. Java House is on the move - we’re building branches and creating jobs all over East Africa, working to bring the Java experience closer to you. Our coffee houses would not be what th...
    Read more about this company

     

    Waitstaff

    Summary of work environment

    • Responsible for ensuring excellent food and beverage service delivery to our customers in a clean and safe environment.

    Primary Purpose and Scope the Job (Job Role)-

    • To take and serve food and beverage orders to our guests in a clean environment and ensure all guests are promptly attended to, in accordance to Java service standards.

    Duties and Responsibilities:

    • Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.
    • Assist the guest navigate through the menu comfortably.
    • Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.
    • Present bills on time and accept payment.

    Job specifications:

    Qualifications

    • Ability to work under pressure and long hours
    • Ability to up sell and inform our guest on new menu product
    • Must be a team player
    • Must be customer-oriented
    • Must have proper planning skills
    • Must have Point Of Sale skills
    • Should have inter-personal skills
    • Flexible and accommodative
    • Must be result oriented, self-driven, articulate and pro-active.

    go to method of application »

    Customer Service Associate

    Job Description

    • Carry out all all branch operations – stock taking, record keeping etc.
    • Manage branch margins and costs through proper procedures.
    • Achieve revenue targets.
    • Handle customer complaints and ensure branch NPS score is achieved.
    • Follow all food health and safety practices.
    • Represent assigned units in meetings.
    • Adhere to company policies.
    • Ensure the unit is well stocked to par level and any other order is placed with the right supplier.
    • Ensure safe custody of all branch property and assets.
    • Upholds working ethics and ensures the same is maintained.
    • Manage branch float and revenue.
    • Manage Food Safety standards as per the set company KPIs.
    • Carry out tasks as may be assigned by Superiors.
    • Ensure cleanliness of the branch.

    go to method of application »

    Customer Service Associate - Mombasa

    Job Description

    • Carry out all all branch operations – stock taking, record keeping etc.
    • Manage branch margins and costs through proper procedures.
    • Achieve revenue targets.
    • Handle customer complaints and ensure branch NPS score is achieved.
    • Follow all food health and safety practices.
    • Represent assigned units in meetings.
    • Adhere to company policies.
    • Ensure the unit is well stocked to par level and any other order is placed with the right supplier.
    • Ensure safe custody of all branch property and assets.
    • Upholds working ethics and ensures the same is maintained.
    • Manage branch float and revenue.
    • Manage Food Safety standards as per the set company KPIs.
    • Carry out tasks as may be assigned by Superiors.
    • Ensure cleanliness of the branch.

    go to method of application »

    Legal Associate

    Job Description

    • Drafting and reviewing legal documents including contracts, NDAs, MOUs and property acquisition documents.
    • Perform legal research and provide advisories on new developments in the law.
    • Perform administrative duties and management of legal documents such as filing.
    • Assisting in intellectual property matters such as registrations, renewals, disputes.
    • Assist in conducting legal and statutory compliance of the business.
    • Assist in due diligence processes.
    • Maintain and update the lease portfolio schedule.
    • Sitting in staff related disciplinary hearings and advising management on action to be taken while mitigating risks on employment related litigation.
    • Coordinate and oversee legal training initiatives to ensure organizational compliance and awareness of legal obligations.
    • Review legal documents for alignment with operational requirements and the company's strategic objectives.
    • Support the formulation and development of internal policies.
    • Manage relationships with key stakeholders to ensure alignment on legal and compliance matters across various departments and external partners.
    • Support contract lifecycle management including review, negotiation and renewal tracking.

    Method of Application

    Use the link(s) below to apply on company website.

     

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