Intern - Collections Officer at Watu Credit Limited

KEY RESPONSIBILITIES:

• Monitoring and payment control of assigned portfolio of clients using Company software.
• Ensuring clients’ adherence to payment schedules through pro-active follow up calls and reminders.
• In case of clients overdue, identifying and implementing the most efficient debt recovery methods and techniques.
• Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date.
• Maintaining records about clients’ financial status, reporting daily to the management.
• Developing and strengthening clients relationships, regularly updating clients on Company policies and new products, providing tailor-made financial solutions through the range of products offered by the Company.
• Providing training and sharing knowledge with Interns/Trainees employed by the Company.
• Any other duty as may be assigned by the management.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

• Diploma or Degree in Accounting, Finance, Business Administration or related studies
• Proficient computer skills, including Microsoft Office Suite (Word and Excel).
• Strong desire to learn along with professional drive.
• Strong analytic and problem-solving skills.
• Ability to adapt quickly and work independently.
• Self-directed and able to work without supervision.
• Fluent in English and Swahili.
• Integrity, enthusiasm and passion for continuous learning and development
• Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations.
• High attention to detail and internal control.