Web Designer and Developer at Global Give Back Circle

Scope of Work

The selected provider will be expected to:

• Discovery & Information Architecture 
• Meet with CEO, MD & Comms Team to understand what is needed in the new website. 
• Develop user personas and key user journey flows based on input from GGBC 
• Recommend an effective site structure and navigation logic 
• Develop low-fidelity wireframes and clickable mockups for review before visual design 
• Support GGBC in translating storytelling goals into content layout that supports usability and engagement 
• Support content audit and migration strategy 
• User Experience (UX) & Interface Design (UI) Integration 
• Apply user-centered design principles to ensure an intuitive and inclusive experience for diverse users including donors, partners, and program participants 
• Develop interactive prototypes or visual mockups to demonstrate navigation and content interaction 
• Incorporate feedback from usability testing with internal Global Give Back Circle stakeholders and program participant representatives 
• Ensure alignment with accessibility best practices (WCAG 2.1) and optimize interface for storytelling and emotional engagement 
• Provide a staging link for internal testing before final development 
• Website Design 
• Propose 2–3 homepage and landing page layout concepts 
• Incorporate visual identity consistent with our branding 
• Ensure an inclusive, youth-friendly yet professional aesthetic 
• Reference styles of websites we like such as She’s the First, Project Everyone, and Girl Effect 
• Website Development 
• Build the site on a CMS platform (WordPress preferred) 
• Must have a responsive design (desktop, tablet, mobile) 
• Ensure ADA/WCAG 2.1 compliance for accessibility 
• Must have seamless integration of: 
• Blog/news 
• Multimedia storytelling (videos, galleries) 
• Resource hub (documents, publications) 
• Events section 
• Testimonials or impact stories 
• Team profiles
• Must integrate SEO optimization, including metadata and structured tagging 
• Must integrate easy to use and track Analytics (Google Analytics or similar) 
• Must have secure user data and ensure fast load times 
• Hosting & Security 
• We would like to continue hosting with a US-based partner, Graphic Lux. 
• We would need a provider who can integrate with the current US-based hosting solution 
• Implement SSL, daily backups, and uptime monitoring 
• Develop a backup and recovery plan 
• Provide documentation for data privacy and data protection compliance 
• Maintenance & Training 
• Offer a minimum of 6-months post-launch support 
• Train Global Give Back Circle staff on content management and troubleshooting 
• Provide a website manual and video guides 
• Website Visibility 
• Deliver an SEO optimization strategy, including keyword mapping and content structuring guidance 
• Provide graphic templates for easy social media integration and storytelling 
• Project Management 
• Assign a dedicated project manager 
• Biweekly check-ins and milestone-based progress reports 
• Use of shared tools for collaboration (e.g., Google Drive)

Deliverables 

• Inception report (including sitemap, content insights, wireframes, stakeholder input) 
• User personas and journey map summary 
• Wireframes and interactive design prototypes for review 
• Staging version of website for internal usability testing 
• Refinement report post-user testing 
• Fully functional website with staging and final live versions 
• Training sessions, tutorials, and user manual 
• SEO Optimization Strategy 
• Technical documentation and source code 
• Final report with performance testing and security checklist 

Proposals will be reviewed based on: 

• Relevant nonprofit/social impact portfolio - 15% 
• Technical approach, UX/UI design strategy, SEO Optimization -30% 
• Team qualifications (with CVs) - 15% 
• Hosting integration & security capabilities - 10% 
• Cost competitiveness - 10% 
• Timeline & delivery plan - 10% 
• References from past clients - 10%