Zonal Manager at HCS Africa

Key Responsibilities

• Achieve the Sales (Revenue) targets of the Territory – both Mobile & MFS
• Achieve Customer Base targets via acquisition drives
• Drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, Agencies.
• Achieve Site Profitability targets within the Territory via Site-based activities & programs.
• Oversee & drive the people capability agenda across all levels – TDRs, DSAs, Commandoes.
• Ensure customer expectations regarding standard of services & product knowledge are met, both in Stores & in Partners stores
• Monitor the activities of competition and to prepare counter action plans.
• Prepare and submit reports as required.

 Deliverables for this role

• Partner management – ensuring channel partners are engaged and effectively driving brands on the ground.
• Sales targets - Delivering assigned sales targets on revenues, airtime, gross additions, data and devices.
• Field agents & Partner team management (DSAs, Commandoes) – managing teams output as per business objectives.
• Visibility - ensuring partners outlets, trade and general market visibility
• Availability - ensuring availability of products & services within the markets/areas.
• Reports - sharing reports as required.

Professional Qualifications & Competencies

• Bachelor’s Degree in Business, Marketing or related field
• 2 - 3 years’ experience in sales and distribution role in Telco/FMCG
• Customer focus
• Influencing and negotiation skills
• Networking and building partnerships
• Analytical thinking
• Sales management
• Route to market management
• Planning and organisation
• Reporting