Job Vacancies at HCS Affiliates Group

Key Responsibilities

• Achieve the Sales (Revenue) targets of the Territory – both Mobile & MFS
• Achieve Customer Base targets via acquisition drives
• Drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, Agencies.
• Achieve Site Profitability targets within the Territory via Site-based activities & programs.
• Oversee & drive the people capability agenda across all levels – TDRs, DSAs, Commandoes.
• Ensure customer expectations regarding standard of services & product knowledge are met, both in Stores & in Partners stores
• Monitor the activities of competition and to prepare counter action plans.
• Prepare and submit reports as required.

 Deliverables for this role

• Partner management – ensuring channel partners are engaged and effectively driving brands on the ground.
• Sales targets - Delivering assigned sales targets on revenues, airtime, gross additions, data and devices.
• Field agents & Partner team management (DSAs, Commandoes) – managing teams output as per business objectives.
• Visibility - ensuring partners outlets, trade and general market visibility
• Availability - ensuring availability of products & services within the markets/areas.
• Reports - sharing reports as required.

Professional Qualifications & Competencies

• Bachelor’s Degree in Business, Marketing or related field
• 2 - 3 years’ experience in sales and distribution role in Telco/FMCG
• Customer focus
• Influencing and negotiation skills
• Networking and building partnerships
• Analytical thinking
• Sales management
• Route to market management
• Planning and organisation
• Reporting

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Key Duties and Responsibilities

• Build the organizations profile
• To develop and lead the implementation of the sales and business development strategy in line with the overall TIA Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Ensure strong cross- selling of existing and new products to existing and new participants; and in this process, maintain effective liaison with all relevant departments and branches
• Champion the delivery of excellent customer experience and provide first-class after-sales services to our participants.
• Maintain a detailed and current understanding of the Insurance industry; (at a macro, current market structures, trends; enabling technologies regulatory requirements and issues) to ensure that opportunities are realized and the risks mitigated.
• Ensure timely preparation of relevant reports and daily monitoring of the sales performance.
• Ensure debtors are within the approved credit policy, and taking remedial actions in line with policy.
• Track trends and competitor activity and collate data on market, perform customer needs analysis, trends, and competitor analysis.
• Ensure compliance to the Company’s policies, procedures and regulatory requirements

Key Requirements

• Minimum first degree in Business related field/Social sciences. Master’s degree will be an added advantage.
• Professional Insurance qualifications are required e.g. AIIK, ACII, etc.
• More than 7 years’ experience in insurance sales, at least 2 of which should have been managing a team of insurance sales people in the insurance industry and familiarity with the region;
• Relationship Building, networking and excellent customer service focus;
• Creative and innovative thinking;
• Demonstrate excellent communication skills, both written and verbal with the ability to negotiate and present to clients;
• Be tactful and articulate;
• Demonstrate strong leadership skills, motivated and results driven;
• Be able to act quickly and decisively;
• Have a good eye for detail;
• Have excellent planning and organizational skills