AddressMain Office P.O. Box 14176-00800 Nairobi, Kenya
About Church World Service
Church World Service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee assistance around the world. The CWS mission is to eradicate hunger and poverty and to promote peace a... read morend justice at the national and international level through collaboration with partners abroad and in the US.
Essential Duties:
Quality Assurance
Monitor, evaluate and score inbound calls against established quality assurance instruments and standards.
Take a lead role in Call Center calibration se
Essential Duties:
Co-teaches cultural orientation curricula to refugees who will depart to the United States alongside CO trainers and Senior Trainers. Co-teaches in field locations across sub-S
Primary Purpose:
This position is primarily responsible for providing cultural orientation training to refugees approved for resettlement to the United States. Cultural Orientat
Primary Purpose:
This position is responsible for the processing of refugee case files under the direction of a designated Case Processing Supervisor.
Essential Duties:
Complet
Primary Purpose
The position is responsible for increasing and maintaining quality standards in the proper use of contract interpreters and child minders in both processing interviews and in cultur
Primary Purpose
This position is responsible for assisting the Program Integrity Manager to ensure all United States Refugee Admissions Program (USRAP) processing is free from fraud and m
Primary Purpose
This position is primarily responsible for leading technically involved projects within Data Integrity (DI), and assisting the Data Integrity Manager in increasing the technical cap
Primary Purpose
This position is primarily responsible for ensuring the timely and accurate preparation of standard and ad hoc statistical and operations reports.
Essential Duties
Prepares
Primary Purpose
This position is primarily responsible for data entry of refugee case files in the File Library including receipt, filing and logging out case files from the File Library to ensure
Primary Purpose
The Internal Auditing Coordinator is a member of the leadership team. The main function of this role is to perform financial, operational, system and process audits of the organizat
Primary Purpose
This position is responsible for development and implementation of the CWS RSC Africa training schedule. The Training Supervisor will ensure training policies and procedures are fol
Primary Purpose:
This position is responsible for implementing all United States Refugee Admissions Program (USRAP) Field Processing activity at RSC Africa, ensuring that RSC Africa processing prio
Primary Purpose:
This position is responsible for implementing all United States Refugee Admissions Program (USRAP) Field Processing activity at RSC Africa, ensuring that RSC Africa processing prio
Primary Purpose:
This position is responsible for proper maintenance of HR records/files to ensure efficient and effective filing system, recruitment, management of leave, time and attendance as we
Essential Duties:
Ensures all CO training functions strictly adhere to the PRM, RPC, CWS and RSC Africa policies, guidelines and procedures.
Ensures development, implementation, dissemination,
Essential Duties :
Ensures all Cultural Orientation activity strictly adheres to the DOS/BPRM, USCIS, RPC, CWS and RSC Africa policies, guidelines and procedures, including PRM-issued CO le
Essential Duties
Visa & Exemption Permits
In consultation with the HR Manager and the Finance Coordinator, lodge applications for exemption permit, special pass, and dependent passes for