Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - head... read morequartered in Belgium - focuses on the needs of International Organisations. This unit is specialised in servicing customers in remote areas as well as central hubs with five service centres in each time zone (Miami, Antwerp, Madrid, Nairobi and Kuala Lumpur) and local representations on every continent. When you work at Cigna, you can count on a different kind of career. >> Why join us? Healthy careers Cigna gives you the opportunity to grow and develop professionally and personally. Because we know our success begins with yours. Healthy returns We offer you monetary and non-monetary rewards. Our compensation is differentiated among employees based on responsibilities and performance. Healthy culture We stand for a work environment that includes the beliefs, values, norms, and management style of our company. Communication is key to our culture. Healthy life We show commitment to our employees’ health, well-being and security, with a strong focus on wellness.
The Position:
A vacancy has arisen within EGS Global Admin opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team in the role of Su
The Position:
As the EGS Admin Senior Supervisor you will be responsible for the admin process across EGS. You will have teams in Greenock, Nairobi, Kuala Lumpur and Antwerp all reporti
The Position:
A vacancy has arisen within EGS Global Admin opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Operations Team in the role of Ad
YOUR JOB
You are a member of the Integrated Health Team, servicing the International Organisations. More specifically you’ll take part in the CARE team, a team of non-clinically trained st
You will be:
Interpreting key information from medical reports/invoices and translating this into medical coding in our hospitalization database and/or Salesforce application ‘Healthcloud&
YOUR JOB
As a Senior CSR you will support the supervisor and team manager in your relevant process .The role will be hybrid between calls and emails and you are required to support on both contact
MAJOR RESPONSIBILITIES
You are responsible for clinical case management and cost containment in relation to international hospitalizations and claims, and you assist in drafting Guarantees of Pa
MAJOR RESPONSIBILITIES
Part of a clinical team that provides medical management services to customers worldwide but mainly in Africa region.
Give evidence-based advice on pre-authorization, co
MAJOR RESPONSIBILITIES
Manages an active caseload of case management cases for Cigna and provides one on one case management to customers to improve health status, reduce health risks and improv
MAJOR RESPONSIBILITIES
Part of a clinical team that provides medical management services to customers worldwide but mainly in Africa region.
Give evidence-based advice on pre-authorization, co
YOUR JOB
The clinical CARE team is looking for a Medical Claims Review Associate Analysts (Band 2). As part of the claims review team you will be responsible for the medical coding and cost review
YOUR JOB
As a supervisor you will support the team manager in managing a team of Claims Analysts. Key to the role will be developing and coaching the team to deliver a high quality customer c
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status
Key to the role will be building/maintaining an in depth knowledge of Communication and Contact Centre process to continuously improve the processes and share that knowledge to deliver a high quality
Knowledge Management and Training
Building and maintaining a solid in depth knowledge in COM and Call process by gaining insights in the ins and out of the call flow, so you can become the exper
Your role includes:
Accountable to review and assess inventory levels co-ordinating daily allocations and planning ahead to maximise staffing levels to maximise results.
Accountable to ensure
Your role includes:
Knowledge reference and Escalation contact point
Working on Emails/Calls based on the workplan assigned by the Sv’s.
Assists the team with difficult Calls/Emails (e
Main Duties/Responsibilities:
Provide visible leadership as part of the management team for the Global Admin team staff
People development and performance management through active c
