Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - head... read morequartered in Belgium - focuses on the needs of International Organisations. This unit is specialised in servicing customers in remote areas as well as central hubs with five service centres in each time zone (Miami, Antwerp, Madrid, Nairobi and Kuala Lumpur) and local representations on every continent. When you work at Cigna, you can count on a different kind of career. >> Why join us? Healthy careers Cigna gives you the opportunity to grow and develop professionally and personally. Because we know our success begins with yours. Healthy returns We offer you monetary and non-monetary rewards. Our compensation is differentiated among employees based on responsibilities and performance. Healthy culture We stand for a work environment that includes the beliefs, values, norms, and management style of our company. Communication is key to our culture. Healthy life We show commitment to our employees’ health, well-being and security, with a strong focus on wellness.
MAJOR RESPONSIBILITIES
Part of a clinical team that provides medical management services to customers worldwide but mainly in Africa region.
Give evidence-based advice on pre-authorization, co
The Position:
We are looking for an enthusiastic, highly motivated and driven individual to join our Operations Team in the role of Provider Claims Intake Administrative Services Supervis
About the job
We are looking for a Portuguese Speaking Customer Service Representative to join our growing team in Nairobi.
KEY AREAS:
Communication management in day-to-day queries o
Responsibilities
Be the primary point of contact and person of trust for your clients
Monitor swift implementation of new clients/services
Build client intimacy and maintain excellent workin
MAJOR RESPONSIBILITIES
Part of a clinical team that provides medical management services to customers worldwide but mainly in Africa region.
Give evidence-based advice on pre-authorization, co
YOUR JOB
Motivate individuals and team collectively to achieve agreed work output targets covering productivity, quality and customer/provider satisfaction
Recommend and implement innovative s
As Supervisor you will support the Provider Relations Lead in managing a team of provider service agents.
Your team will be based in Europe and Philippines and will be a mix of Cigna employees and
YOUR JOB
Delivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data entry, mainta
About the job
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insu
Main Duties/Responsibilities:
Adjudicate international medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality g
Mission Statement
At Cigna, we're more than a health insurance company. We're a global health service company. Identity and Access Management is an integral part of IT whose missio
About the job
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insu
Description
Arabic Speaking Customer Service Representative (Calls and Email Team)
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Env
YOUR JOB
You are responsible for organising efficiently and processing correctly the flow of incoming and outgoing documents (paper and electronic): letters, faxes, claims, payment letters, etc. &n
The role:
The position will report to the department senior supervisr and leading a team of c. 15 staff who will report directly to you.
Your role will be broader than the day to day man
YOUR JOB
You are responsible for organising efficiently and processing correctly the flow of incoming and outgoing documents (paper and electronic): letters, faxes, claims, payment letters, etc. So
About the job
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insu
YOUR JOB
As an Intake Senior Supervisor you will take up a management position. You will be responsible for managing the Back-end Intake area of our Provider Services Organization. This area wil
