Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - head... read morequartered in Belgium - focuses on the needs of International Organisations. This unit is specialised in servicing customers in remote areas as well as central hubs with five service centres in each time zone (Miami, Antwerp, Madrid, Nairobi and Kuala Lumpur) and local representations on every continent. When you work at Cigna, you can count on a different kind of career. >> Why join us? Healthy careers Cigna gives you the opportunity to grow and develop professionally and personally. Because we know our success begins with yours. Healthy returns We offer you monetary and non-monetary rewards. Our compensation is differentiated among employees based on responsibilities and performance. Healthy culture We stand for a work environment that includes the beliefs, values, norms, and management style of our company. Communication is key to our culture. Healthy life We show commitment to our employees’ health, well-being and security, with a strong focus on wellness.
Role Summary
Our customer service team manages customer-queries through different communication channels (mainly email and phone) providing timely resolutions and pleasant customer experiences.
The Position:
A vacancy has arisen within PSO- Provider Intake, opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Intake Operations in the role of S
Role
The successful candidate will join our production support team responsible for supporting a portfolio of applications, databases and services. Responsible for the oversight of day-to-day ac
Job Summary:
The Nurse Case Manager will assess, plan, implement, coordinate, monitor and evaluate options and services to meet an individual’s health needs. Assistance may include such
Role Summary
Our customer service team manages customer-queries through different communication channels (mainly email and phone) providing timely resolutions and pleasant customer experiences.
Job Description*
Responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back-office environment. The candidate ensures there is consiste
Job Summary
The Nurse Case Manager will assess, plan, implement, coordinate, monitor and evaluate options and services to meet an individual’s health needs. Assistance may include such act
Main Duties/Responsibilities:
Management of Intake documents
Sorting, processing and vetting of claims first hand for claims payment
Electronic transfer of received claims to the various pla
The Position:
A vacancy has arisen within PSO- Provider Intake, opening up the opportunity for an enthusiastic, highly motivated and driven individual to join our Intake Operations in the role of S
YOUR JOB:
Accountable to review and assess inventory levels, coordinating daily goals and planning and adjust where needed in view of achieving KPIs.
You are accountable to ensure that p
Job Description:
Under the direction of the Customer Experience Supervisor, the NPS (Net Promoter Score) and Customer Insights Analyst will be responsible for understanding the end-to-end customer
Role Summary
Our customer service team manages customer-queries through different communication channels (mainly email and phone) providing timely resolutions and pleasant customer experiences.
Responsibilities and Duties
Internal and external clients depend on our accuracy and efficiency when processing client data, so you will be accountable for providing these high levels of service
What are your main responsibilities?
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely
What are your main responsibilities?
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely m
YOUR PROFILE
Bachelor’s degree in relevant field, prior front office /customer service experience preferred. Minimum 3 years work experience. Excellent communicator both oral and written.
Your Responsibilities:
Delivers administrative duties and other Business services in Eligibility.
Implements and maintains eligibility for benefits.
Implements, updates and maintains automat
Main Responsibilities:
Maintain the membership database, by accurately recording and updating information received
Ensure all membership updates adhere to policy terms and conditio
