Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - head... read morequartered in Belgium - focuses on the needs of International Organisations. This unit is specialised in servicing customers in remote areas as well as central hubs with five service centres in each time zone (Miami, Antwerp, Madrid, Nairobi and Kuala Lumpur) and local representations on every continent. When you work at Cigna, you can count on a different kind of career. >> Why join us? Healthy careers Cigna gives you the opportunity to grow and develop professionally and personally. Because we know our success begins with yours. Healthy returns We offer you monetary and non-monetary rewards. Our compensation is differentiated among employees based on responsibilities and performance. Healthy culture We stand for a work environment that includes the beliefs, values, norms, and management style of our company. Communication is key to our culture. Healthy life We show commitment to our employees’ health, well-being and security, with a strong focus on wellness.
YOUR JOB
The clinical CARE team is looking for a Medical Claims Review Associate Analysts (Band 2). As part of the claims review team you will be responsible for the medical coding and cost review
YOUR JOB
As a supervisor you will support the team manager in managing a team of Claims Analysts. Key to the role will be developing and coaching the team to deliver a high quality customer c
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status
Key to the role will be building/maintaining an in depth knowledge of Communication and Contact Centre process to continuously improve the processes and share that knowledge to deliver a high quality
Knowledge Management and Training
Building and maintaining a solid in depth knowledge in COM and Call process by gaining insights in the ins and out of the call flow, so you can become the exper
Your role includes:
Accountable to review and assess inventory levels co-ordinating daily allocations and planning ahead to maximise staffing levels to maximise results.
Accountable to ensure
Your role includes:
Knowledge reference and Escalation contact point
Working on Emails/Calls based on the workplan assigned by the Sv’s.
Assists the team with difficult Calls/Emails (e
Main Duties/Responsibilities:
Provide visible leadership as part of the management team for the Global Admin team staff
People development and performance management through active c
Based in Nairobi, you will be part of the Client Management Team EGS (IO/NGO) and will be involved in a wide range of day to day inward and outbound interactions with the IO/NGO client base, thus ensu
As a Quality Review & Audit Analyst working on the Payment Integrity Team you will be directly supporting Cigna’s affordability commitment within Cigna International's business.
Your
YOUR JOB
Provide HR services to support the employee experience in all departments
Respond to HR queries within stipulated TATs
Prepare HR documentations - Recruitments, promotions etc
Tra
As a Provider Inquiry Coordinator (PIC) you will be part of the Inquiry Servicing Model embedded into the Provider Services department, being responsible to manage escalations and the outcome of the r
Provider Negotiator will be responsible for developing and executing negotiation strategies working directly with contracted providers such as clinics, outpatient facilities, pharmacies, among others,
Role Summary:
As a Quality Review & Audit Senior Supervisor within the Payment Integrity FWA Team you will be directly supporting Cigna’s affordability commitment within Cigna Internation
YOUR JOB
You are a member of the Integrated Health Team, servicing the International Organisations.
More specifically you’ll take part in the CARE team, a team of non-clinica
Responsibilities:
Sorting, processing and vetting of claims first hand for claims payment
File management and classification of data
Electronic transfer of received claims to the various pla
YOUR JOB
As an SME you will support the supervisor and team manager in your relevant process.
Your Role Includes
Key to the role will be building/maintaining an in depth knowledge of (part of
About the job
You have an active knowledge of English which you are not afraid to use in interactions with both internal and external parties and you can read and understand French and are able
