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  • Posted: Mar 4, 2022
    Deadline: Mar 31, 2022
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  • In 2008, they launched RefuSHE, then Heshima Kenya, in that vision. Anne & Talyn founded RefuSHE as an innovative solution within the global refugee crisis - an organization built on the principle that every young woman deserves opportunity.
    Read more about this company

     

    Debriefing, Supervision and Counselling Services

    PURPOSE

    The overall purpose of the services at RefuSHE is to enhance effectiveness of Safe House, Case Management and Mental Health Teams in handling work-related stress and burnout, as well as encouraging them to develop professional resilience, motivation for work and gain knowledge both theoretically and practically as well as maintain ethical boundaries to cover supervision.

    AIMS

    Improve the team’s competency in handling young people who have experienced severe trauma, including young girls who have experienced some form of sexual and gender-based violence (SGBV).

    • Enhance team cohesion and build strategies for better teamwork
    • Share experiences and challenges in a supportive environment.
    • Educate and explore self-care practices.
    • Support the team to effectively identify and deal with vicarious trauma.
    • Enhance team appreciation of individual differences and strengths.
    • Support and strengthen effective communication and conflict resolution.
    • Enhance counsellor’s professionalism and emotional stability.

    TERMS OF REFERENCE

    DEBRIEFING

    • Conduct quarterly debriefing sessions to the Safe House, Case Management and Mental Health Team.
    • Carry out an in-depth assessment of group needs and identify methodologies to address those needs through a holistic approach.
    • Guide the team to explore and identify solutions that are holistic in nature.
    • Explore and identify core facts concerning issues raised to clear up any misconceptions or rumors.
    • Lead the group to divulge emotions experienced during work with the beneficiaries and with each other.
    • Allow the group to review individual reactions to the issues raised.
    • Explore and educate team members on emotional, psychological, or physical effects of issues raised or identified.
    • Allow members to backtrack and address issues that require elaboration.
    • Support the team to redirect any potential confrontations to a discussion about healing, cohesion, and professionalism.

    SUPERVISION

    • Offer quarterly supervision to the team.
    • Assess the Counsellor’s (supervisee) skills & approach towards the psychotherapeutic process, including evaluation of difficult cases
    • Assist the supervisee to recognize their personal limitations to protect the welfare of both the client and supervisee
    • Facilitate the counsellor to effectively self-evaluate, problem solve, and grow in confidence.
    • Evaluate clinical interactions in all situations and capacities.
    • Teach and demonstrate counselling techniques, theories, and ethical issues.
    • Explain the rationale of strategies and intervention.

    COUNSELLING

    • Carry out individual and/or group counselling to staff and RefuSHE beneficiaries when needed to alleviate their psychosocial difficulties or prevent the occurrence of these.

    REPORTING

    • Ensure records are kept properly and that the principle of confidentiality is adhered to.
    • Submit a truthful and final debriefing report with the analysis and conclusions while still protecting participants.
    • Inform the line manager and senior management of any pressing issues that are non-confidential that may arise during the sessions.
    • Perform any other duties that are commensurate to a role of this nature.

    REQUIREMENTS

    • Advanced degree in Counseling/Clinical Psychology from a recognized institution.
    • Over 10 years’ experience in counseling, training, and supervision
    • Experience in working with refugees, conflict, and post-conflict communities is an added advantage.
    • Active member of a recognized professional body is a must.

    RefuSHE’S ROLE

    • RefuSHE will facilitate the logistics needed for the sessions to occur including space, meals, and time.

    DURATION OF ASSIGNMENT

    • The contract for service for the counseling supervision and counseling services shall be on a need basis as per submitted and approved report of services rendered by RefuSHE.

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    Pharmacy Technologist

    Role Summary:
    We are searching for smart, caring and responsible Pharm Techs who want to become amazing all-around, evidence-based Pharm Techs. This is a key clinical position that will provide a critical impact on our ability to provide comprehensive healthcare to our patients.

    Responsibilities

    • Prepare medications by reviewing and interpreting clinician’s prescriptions
    • Dispense medications, packaging, and labeling pharmaceuticals as per the prescription
    • Control medications by monitoring drug therapies, advising on interactions and advising clinicians on alternatives
    • Provide pharmacological information by answering questions and requests of health care professionals; counseling patients on drug therapies
    • Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory levels, anticipate needed medications and supplies, place orders and manage short expiry drugs
    • Receive, verify, bill, fill and dispense drugs/medical supplies as ordered or prescribed by a qualified medical practitioner.
    • Enforce loss prevention policies at the pharmacy
    • Enforce the Dangerous Drugs Act regulations in the Pharmacy
    • Be an integral member of the whole medical centre team in providing an amazing patient experience. Handle patients with empathy and understanding
    • Be a great teammate and go above beyond by actually making sure your teammates love their work. Work well with other colleagues and go above and beyond what is expected from you.

    Requirements

    • Diploma in Pharmaceutical Technology required
    • Must be registered with Pharmacy and Poison Board
    • Minimum 3 years’ experience in health or community-related work
    • Outstanding patient interaction skills are a must
    • Great team player with drive for results and enjoys being part of a team

    Package

    • Base salary + benefits
    • Additional package for a superintendent
    • Lots of growth opportunities over time - you can even become a Pharmacy In Charge!

    Location and Hours:

    • We are a growing company with frequent openings at all our branches. Preference will be given to candidates who are flexible about work location and hours.

    We are accepting applications on a rolling basis. Candidates who apply earlier will be given priority.

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    Bidding and Business Development Officer M/F

    Job Description

    COMMERCIAL ORGANISATION & REPORTING

    Carry out customers, markets, partnerships and competition analysis in accordance with the strategic orientations, targets and sale & growth objectives defined in the commercial action plan for the geographic perimeter

    Support the Tender Unit Manager in the preparation of commercial performance reporting

    COMMERCIAL PROSPECTING & DETECTION OF LEADS

    • Commercial prospecting in accordance with Egis’s business development strategy: identifying and understanding the (existing or potential) client’s needs, the competition, the decision-making process, the operation environment, the skills required, the environment, etc.
    • Projects forecast and Tenders advertisement monitoring and follow up through a frequent browse of the clients and information website, together with other relevant electronic or paper press
    • Analyze business opportunities
    • Sound out and assess the internal and/or external partnerships (co-contracting and/or subcontracting) necessity
    • Prepare, organize and manage the Go/No Go decision process

    TECHNICAL & FINANCIAL PROPOSAL PRODUCTION

    • Lead, organize, supervise and be responsible for the preparation and submission of technical and financial proposals
    • Draft the tender review validating our commitments for the Manager(s) in charge of the Bid/No Bid decision
    • Record the tender review file and Bid/No Bid decision
    • Responsible for the collection of all required administrative and commercial documentation, including formatting, translations and certifications (if required)
    • Responsible for the selection of references from Egis’ Group reference database based on the Client’s requirements, selection criteria and regulatory framework
    • Responsible for the Staff identification and selection based on the Client’s requirements, selection criteria and regulatory framework
    • Lead, organize, supervise and be responsible for the preparation of the technical approach, methodology, work plan, work schedule and planning for deliverables in close coordination with the Operation Department
    • Responsible for the coordination and cohesion of internal and external partners with which Egis is bidding
    • Responsible for the preparation of internal quotations and its approval process
    • Prepare, finalize and formalize all internal and external partnerships, in close relation with the Tender Unit Manager
    • Responsible for ensuring that the outputs (CVs, references, profiles, declarations, methodology, etc.), quality and competitiveness of the proposals comply with the Client’s and Egis Group’s requirements and standards
    • Frequently follow up the outcomes of the submitted proposals

    CUSTOMER RELATIONSHIP MANAGEMENT

    • Ensure that all commercial data recorded in the CRM are up to date for the

    MARKETING AND COMMUNICATION

    Other Specific Missions

    Profile

    • A minimum of BSc. Degree in Civil Engineering or Bachelors degree in Business development. A Master Degree in relation to business development will be an advantage
    • 4 years minimum experience as Bid Manager in the construction engineering and/or mobility services and/or consultancy sectors
    • Relevant experience on business development activities
    • Knowledge of FIDIC Contract procedures and International Financial Institution (IFI)’s procurement rules and procedures (WB, EU, AfDB, IEB, AFD, etc.)

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    Contract Director

    The Position Summary

    The Contract Director will provide overall leadership and oversight for the finance and grants management team under the CREATE programme, while working with Mercy Corps Commercial Contracts team in HQ to ensure overall contract compliance. S/he will empower the team ensuring that staff are familiar with policies and procedures related to finance and grants management, while providing quality control to ensure robust, flexible, and adaptive support to programme activities. The Contract Director must be fluent in compliance matters and help the senior management team to ensure the contract is implemented in accordance with contractual requirements, Mercy Corps policies, CSSF regulations, and local law, across 3 countries.

    The Contract Director will work closely with the Deputy Team Leader who oversees technical programmes while reporting to the Team Leader. Three Major functions that support programme delivery will fall directly and indirectly under the Contracts Director 1) Grants and Sub-Contract Management 2) Financial Management; 3) Programme Compliance and Administration.

    Essential Responsibilities

    GRANTS AND SUB-CONTRACT MANAGEMENT

    The Contracts Director will oversee the grants team, ensuring grants and sub-contracts are issued and managed in line with Mercy Corps and CSSF policies, and to provide quality control and risk management of the grant management function. Specially the Contracts Director will:

    • Review all RFAs and liaise with Team Leader, Deputy Team Leader and MCE for approval.
    • Oversee the grant management function, ensuring timely submission and approval of reports and advances to partners.
    • Draft all Requests for Grant Approval from the donor, as required by the contract.
    • Oversee the development of sub-partner grants and contracts, advising on the most suitable grant/contract mechanism for each partner.
    • Ensure activity or milestone budgets are developed and implemented accurately, providing support to the Senior Finance and Subgrants Manager in cooperation with technical teams, maintaining a master collation of partner budgets.
    • Provide leadership during grants close out and partner’s asset disposition.

    FINANCIAL MANAGEMENT

    In collaboration with the Finance and Compliance Director and the Senior Finance and Subgrants Manager, the Contract Director will be responsible for the financial management of the CREATE programme, including quality controls, cost reporting, forecasting and tracking. S/he will provide recommendations on the overall financial management and performance of the programme and work in close collaboration with Mercy Corps Europe team to monitor costs. Detailed duties include:

    • Regularly participate in calls with the MCE and with CSSF and support the maintenance and updating of the programme Activity-based budget and forecast 
    • Conduct monthly ABB forecast review
    • Oversee responses to internal and external financial/compliance audits.
    • Mitigate project risks and protect the programme against fraudulent practices through adherence to the programme’s schedule of authorities.
    • Ensure strict implementation of a sound internal control system and take appropriate actions against any violation of the system.
    • Review Mercy Corps, and sub-contractor invoices prior to submission to CSSF for accuracy
    • Approve payment requests, and review and approve financial vouchers.
    • Release bank payments and hold bank signatory authority for the programme; provide quality control and risk management for finance functions.

    PROGRAMME ADMINISTRATION AND COMPLIANCE

    The Contract Director will work with Mercy Corps Kenya Operation team, providing oversight and quality control for the administrative operations of the programme, including procurement, inventory management, and reporting. S/he will work with this team to ensure the CSSF and Mercy Corps standards. Detailed duties include:

    • Ensure programme asset management and disposition plans are in line with the CREATE contract.
    • Review the programme’s Exit Plan, and ensure actions are initiated in line with plan and CREATE’s contract, ensuring timely close out partners, disposition of assets, finalization of financial responsibilities and reporting.
    • Review/draft all requests to CSSF for procurement approvals.
    • Ensure programme procurement process are completed in a timely manner. Support in contract reviews.
    • Work with MCE to draft/review CSSF contract deliverables – including Quarterly Financial Report, Inventory and Asset Report.
    • Provide leadership during donor spot checks and in addressing any identified issues.

    TEAM MANAGEMENT

    • Supervise the day-to-day performance of direct reports, ensuring that they understand their roles, coaching them to succeed and providing them with feedback and technical and administrative support that they require in meeting their performance objectives.

    OTHER RESPONSIBILITIES

    • Respond to urgent client requests, including budget scenarios, inventory disposition, scope of work development, and other tasks as needed.
    • Perform other tasks as requested by the Team Leader

    Supervisory Responsibility

    Finance and Sub-grants Manager and the Senior Finance and Grants Officer.

    Accountability

    Reports Directly To: Team Leader

    Works Directly With: Deputy Team Leader, Programme Partners, Mercy Corps Kenya Operations and Finance Directors, Tanzania Country Coordinator, Uganda Country Coordinator, Mercy Corps Europe Commercial Contracts Team.

    Accountability to Participants and Stakeholders

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

    Minimum Qualification & Transferable Skills

    • Bachelor’s degree in finance, business administration, public administration, economics or other relevant field; advanced degree preferred;
    • Minimum of ten years of experience implementing donor-funded development projects, to include project administration, operations and procurement;
    • Detailed knowledge of donor rules and regulations, preferably with experience implementing a UK government-funded contract;
    • Minimum of five years of supervisory experience and proven ability to manage teams of professionals to produce key results;
    • Demonstrated record of results-driven project management and an ability to creatively solve complex organisational issues and foster ownership within teams; and
    • Strong writing skills and experience in developing budgets, reports and workplans.

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    East Africa Food Crisis Response Manager

    The Role

    To provide adequate management, direction and support to Oxfam’s East Africa food security response in Ethiopia, Kenya, Somalia and South Sudan. The postholder will be the Operational lead for the Response.

    The position is accountable to the Regional Director HECA or his/her designate.

    The person

    We are looking for a dynamic and committed individual with the following:

    • Post Graduate Degree or Degree with equivalent work experience from a recognised University/college in International Development or any other related area that can bring added value to the job.
    • Relevant international experience of 7 - 10 years for post graduate holders, or 10 years + for degree holders, including budgeting, planning, programme cycle management, preferably in an international NGO/operational UN agency/equivalent, out of which at least 5 years should be supervisory/managerial experience.
    • Excellent value-based people management skills, with proven ability to lead multi-cultural with integrity and professionalism always.
    • Extensive experience in large-scale humanitarian and resilience programming at senior levels, including both in sudden-onset disasters and in complex, insecure environments.
    • Experience of working with and influencing government at senior levels.
    • Knowledge of and experience of working with and influencing donors, UN and the cluster system at senior levels.
    • Commitment to and experience of working with local partners, including women rights organizations, and civil society networks and provide strategic support to gradually increase their influence and programme portfolios.
    • Knowledge and understanding of WASH, Emergency Food Security and Livelihoods, Gender and Protection programming in humanitarian response and resilience programming.
    • Experience of implementing gendered humanitarian interventions and mainstreaming of other key programme quality themes such as accountability to local populations in humanitarian and resilience interventions.
    • Commitment to and knowledge of working with networks and a partnership approach across the spectrum of Oxfam’s work, including innovative approaches to influence humanitarian actions
    • Excellent communicator with strong written and reporting skills, and an excellent ability to influence verbally to persuade with diplomacy and tact.
    • Ability to work strategically and cooperatively with a number of different in and out of country stakeholders and working relationships.
    • Adaptable in approach to work with a willingness to work under pressure in a demanding environment.

    Proven ability to work with multi-million budgets, including monitoring and evaluation and reporting.

    Our offer

    At Oxfam, we believe that every aspect of our work can lead to a positive outcome. If you have the same opinion, together with the ability to meet the challenges involved, this role offers scope for immense personal fulfilment – as well as outstanding opportunities to develop your career. **

    Oxfam is committed to providing a competitive compensation package based on a 36-hour work week.

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    Senior Manager - Retail

    Key Duties and Responsibilities:

    Provide excellent customer facing touch point to potential, new and existing customers through:

    • Marketing: Managing M-KOPA brand assets across the retail footprint in Kenya, including providing timely and accurate information to customer enquiries. Oversee the execution of all marketing activations at the shop level (both ATL & BTL).
    • Sales: Support and execute sales activities for both acquisition and upgrade sales across all product categories.
    • Customer Care: Provide 1st hand customer care support for walk in customers, not limited to troubleshooting, repairs, returns and replacements.
       

    Provide efficient and effective operations support:

    • Agents Care: To manage stock receipts, allocations, returns and audit for both sales and service agent.
    • Stock Management: Design, implement and monitor stock handling policies and processes to support sales, servicing, returns and repairs. Also, work closely with the global teams to undertake defined stock audits to ensure all channel stock can be accounted for.
    • Logistics: Working closely with Fargo courier who is our sole logistics service provider, and to oversee logistics discrepancy management across forward and reverse logistics.
    • Drive 5s across all shops/locations.
    • Retail footprint management and oversight across the country in close collaboration with our service provider Fargo.

    To provide day to day management and oversight to M-KOPA’s retail footprint across the country, including developing and managing existing retail partnerships.

    Drive EHS guidelines at the shops including maintaining a strict adherence to COVID safety guidelines.

    What We’re Looking For:

    • You’re passionate about our mission to finance progress.
    • Proved track record and experience in retail management, inventory management, returns management, customer service and third-party contract management.
    • Preference for candidates with advanced analytical and statistical skills with excellent command in excel and data visualization tools (e.g. Looker, PowerBI, Tableau).
    • Excellent communication skills and the ability to work across geographies, cultures, functions and seniorities.
    • Self-motivated with the ability to prioritize, meet deadlines, and manage own time with changing priorities in an agile environment.
    • Excellent interpersonal skills with a willingness to go the extra mile to assist other team members.
    • Strong ability to manage and provide excellent leadership and drive accountability to a diverse and distributed team

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    ReDSS Kenya Protection and Solutions Specialist (Re-Advertisement)

    Responsibilities

    Policy Influencing

    • Support ReDSS members and the Refugee Working Group in developing a strategy to better enable NGOs in Kenya to collectively respond to and advocate for the protection needs of refugees in the country
    • Undertake mapping and gap analysis of current coordination arrangements around refugee protection, both at national and field level
    • Develop joint advocacy messages and advocacy plan that supports NGOs to undertake concrete actions to current protection needs
    • Build strong relationships with key stakeholders, in particular NGOs, UNHCR and donors, and others to be identified as necessary
    • Support the development, implementation and monitoring of ReDSS Kenya policy engagement strategy
    • Ensure active engagement with displacement affected communities to ensure their ownership and support in order to make solutions lasting, locally relevant and feasible

    Research and knowledge management: promoting a culture of learning and reflection that leads to improvements in solutions processes in Kenya

    • Ensure that previous ReDSS research work is having the maximum impact on current policy and programming in relation to the protection of refugees in Kenya
    • Support the Kenya Refugee Working Group by providing regular context and protection analysis to inform the working groups work and strategies
    • Taking lessons from ReDSS work elsewhere in the region, develop a “common research agenda” strategy that will improve the ability of programming and policy actions to respond to evidence and enables greater coherence and the identification of key knowledge gaps
    • Maintain and update online information management system and database to share learning
    • Organize learning events at national and Garissa/ Turkana county levels – in coordination with key stakeholders
    • Lead the implementation and monitoring of the application of the ReDSS learning framework to promote a culture of learning and reflection

    Strengthening the capacity of practitioners and policy-makers in the field of long-term solutions

    • Work with ReDSS team (and members as appropriate) to improve regional engagement on refugee protection issues in Kenya, identifying opportunities for cross-border discussions or work as appropriate and building networks
    • Strengthen capacities of local authorities and humanitarian and development stakeholder to cooperate in developing integrated approaches for displaced and host communities
    • Support sharing of programmatic lessons learnt and exchanges among members and key stakeholders
    • Support accountability to displacement affected communities through engagement with members on key issues affecting them

    Support development of ReDSS Kenya unit

    • Deputize for the ReDSS Kenya country manager as necessary to support the development of a future workplan for ReDSS’ work in Kenya
    • Support ReDSS Regional Manager with ensuring that ReDSS’ work in Kenya complies with DRC’s procedures and systems

    About you
    In this position, you are expected to demonstrate DRC’s five core competencies:

    • Striving for excellence: You focus on reaching results while ensuring an efficient process.
    • Collaborating: You involve relevant parties and encourage feedback.
    • Taking the lead: You take ownership and initiative while aiming for innovation.
    • Communicating: You listen and speak effectively and honestly.
    • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

    Experience and technical competencies

    • University degree in social studies, political science, international relations
    • Minimum 8 years of experience in similar positions involving protection coordination, knowledge management, research, evidence building and analysis
    • Strong knowledge of the socio-economic and political dynamics of the region; more specifically on displacement trends with a demonstrated ability to manage politically sensitive contexts
    • Experience of working with a wide range of national and international partners in implementing multi-stakeholder initiatives, ideally in a management, coordination or representational role
    • Solid experience in capacity development of a wide range of actors including adult learning, mentoring and coaching, training of trainers and impact monitoring of capacity development activities
    • Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships, both within and outside the organization

    Required skills

    • Excellent coordination, inter-personal facilitation and communication skills to build trusted relationships with a wide array of humanitarian and development partners, donors, Government agencies, etc.
    • Strong analytical and writing skills with proven experience in producing high quality protection research and policy briefs with ability to present complex information in a simple and accessible manner
    • Strong experience in translating evidence and research into programming and policy guidance
    • Solid experience in capacity development of a wide range of actors including adult learning, mentoring and coaching, training of trainers and impact monitoring of capacity development activities
    • Good IT command, close familiarity with the maintenance and management of template-style websites and experience of applying ICT (information communications technology) to knowledge management
    • Flexibility, proactive engagement, ability to work under pressure and to demonstrate high tolerance for change, complexity and unpredictability

    Contract: Until 31st December 2022 ; Salary and other conditions are offered in accordance with DRC’s Terms of Employment for Kenyan National Staff ; Employment band NMG2

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    Coordinator New Born Unit

    Reporting to the Assistant Manager, Maternity, the holder of the position will be expected to glorify God by ensuring newborn babies admitted in New Born Unit go home normal and healthy.

    Applicants Qualifications, Experience, Competencies and Attributes

    • Kenya Registered Community Health Nurse (KRCHN) or Kenya Registered Nurse (KRN) or Kenya Registered Nurse Midwife (KRNM) or Kenya Registered Neonatal Nurse ( KRNeoN)
    • Registration with the Nursing Council of Kenya (NCK)
    • Valid Nursing practicing license
    • Minimum four (4) years’ relevant experience
    • Must demonstrate ability to work independently with minimum supervision
    • Must have ability to plan, organize, implement and evaluate departmental goals
    • Must be capable of functioning effectively both as a team player and team leader
    • Must demonstrate commitment to operational effectiveness
    • Must have ability to accurately plan work assignments, prioritize tasks and deliver deadlines
    • Should have effective people management and conflict resolution skills
    • Must have knowledge in use of MS office packages
    • Must be aligned to the mission and vision of the AIC Kijabe hospital

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    Human Resources Assistant (Critical Corporate Initiatives) SC5

    STANDARD MINIMUM QUALIFICATIONS

    Education:

    • A University degree in Human Resource Management, Public or Business Administration, Industrial Psychology, or other relevant fields. A HR Certification is an added advantage

    Working Experience:

    • At least 2 years generalist experience in areas of recruitment, operations, performance, learning and development in a busy and dynamic environment.
    • Experience in HR Analytics, use of data and data tools to generate and create informative reports.

    Knowledge & Skills:

    • Generalist experience in all functional areas of HR. Worked with limited supervision and get things done in a practical and hands-on way.
    • Proven track record of supporting projects - effectively supporting projects to completion
    • Strong conceptual thinking to support development of new strategies & innovative projects
    • Able to interact with a broad range of stakeholders and external audience with maturity and tact
    • Excellent communication/presentation skills, with the ability to research and draft reports and to write and deliver presentations
    • Collaborative spirit, able to partner with a wide range of people at all levels and across different cultures and to act with credibility and diplomacy
    • Self-motivated and able to work with a high degree of autonomy
    • Sets high-level of ownership over projects to achieve impact for WFP constituents
    • Fully committed and motivated to achieve the aims of the UN World Food Programme

    Language:

    • Fluency in oral and written English mandatory.

    PURPOSE AND RESPONSIBILITIES OF THE ASSIGNMENT

    • Support Human Resources and related administrative actions including preparation of basic reports and presentations using data visualization and presentation tools, that enables informed decision-making and consistent information for the stakeholders.
    • Support the implementation of the Corporate Critical Initiatives (CCI) activities at the Regional Bureau and across the country offices in the region (RBN). Tracking the project uptake and impact reports as per the different project cycles.
    • Support staff deployment and related administrative actions including preparation of periodic reports for all Regional Bureau Human Resource workstreams for onward submission to the Regional Director on a bi-weekly basis and to facilitate efficient HR service
    • Provide guidance and on-the-job training to other staff, to support their development and increased knowledge of HR systems and procedures required to perform their duties.
    • Support the Senior HR Business Partner to extract and compile HR data on staff recruitment and selection, contractual conditions, entitlements, performance, and training requirements, to support analysis and reporting needs
    • In liason with other units, provide support in coordination of staff training plans under the CCI project.
    • Maintain all required documents including but not limited to confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.
    • Participate in the recruitment process including preparation and publishing of vacancy announcements in the right forums.
    • Prepare recruitment notes for the records (NFRs) ensuring that recommendations are in line with the position requirements.
    • Support and deliver onboarding activities to ensure new employees have a positive experience of WFP and are successfully integrated into their new role and the organization.
    • Conduct data analysis under close guidance of the HR Officer, in order to support HR related projects and others or contribute to process efficiencies and improvements.
    • Support organizational design activities that enable management to define and organize structures and jobs and allocate people to the right places in order to improve efficiency.

    TERMS AND CONDITIONS

    Type of Contract: Short Term Contract

    Duty Station: Nairobi Regional Bureau, Kenya

    Contract Duration: 12 Months

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    Senior Legal Officer (Litigation)

    Grade NHC/SLO/03/2022

    Key Duties and Responsibilities

    • Provide sound and competent transactions, claim liability, advisability of prosecuting or defending lawsuits, obligations and on all other legal issues;
    • Interpret laws, rulings and regulations for the Corporation.
    • Represent the Corporation in court and other forums, presenting and arguing cases for the Corporation.
    • Examine legal evidence, material / data to determine the advisability of defending or prosecuting lawsuits;
    • Present evidence in defense or prosecution / s
    • Study constitution, statutes, court decisions, regulations and ordinances of quasi bodies to determine ramifications for cases;
    • Monitor and advise the Corporation on parliamentary legislation, changes and amendme in the law that impacts on or affects its operations;
    • Prepare and draft standard legal documents such as; plaints, notice of motions, chamber summons, originating summons, miscellaneous applications, references, petitions, affidavits and such other pleadings;
    • Prepare legal briefs and opinions and filing appeals in appropriate courts;
    • Negotiate settlements of civil disputes before going to court or in ongoing court cases, where appropriate so as to save on time and costs and minimize over dependence on external lawyers;
    • Seek expert opinion from professional colleagues with specialized experience/skills in appropriate areas/field of the legal issue to establish and verify basis for legal proceedings or otherwise;
    • Search for and examining public and other legal records to write opinions or establish existence of legal rights or otherwise;
    • Prepare and authenticate legal documents. Witness the execution of legal documents;
    • Act as agent, trustee, or executor of the Corporation;
    • Advise the Corporation on matters of probate and administration of estates, as relates to its transactions with individual members of the public;
    • Guide and ensure efficient, proper and timely conduct of litigation on behalf of the Corporation;
    • Advice the Corporation on environmental law matters, management and waste disposal;
    • Originate and respond to correspondence on legal matters, on behalf of the Corporation.
    • Liaise with external lawyers to facilitate an efficient collection and preparation of information related to court cases, initiation, presentation, continuation and prosecution of court cases on behalf of the Corporation;
    • Review the Corporation’s external advocates’ progress reports on court matters.

    Person Specifications

    The job holder must possess:

    • A Bachelor’s Degree in Law (LLB) from a recognised university
    • A Diploma in Law (Kenya School of Law or other recognised institution)
    • Be admitted as an Advocate of the High Court of Kenya
    • Possess at least eight (8) years experience as a Legal Officer or Advocate
    • Membership to the Law Society of Kenya
    • Good mediation and conflict resolution skills and a proven track record of excellent legal advice
    • Possess good written and oral communication skills

    Note: Successful candidates will be subject to performance contracting.

    Remuneration & Employment Terms

    Senior Legal Officer Grade 11 Gross: Ksh. 165,749 – 230,715 Per month
    Legal officer 1 Grade 10 Gross: Ksh. 137,703 – 191,840 Per month
    Legal Assistant Grade 07 Gross: Ksh. 74,953 – 106,283 Per month

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    Senior Data Management Associate

    Duties And Qualifications

    Senior Data Management Associate

    Organizational Setting and Work Relationships

    The position is supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works independently with an oversight from the supervisor. The position directly supervises some support staff.

    Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.

    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

    Duties

    • Monitor the regular data entry activities and verify accuracy and relevance of data on a regular basis.
    • Prepare regular database back-ups.
    • Coordinate the data transfer of refugee records amongst camps.
    • May be required to collect GIS data, update maps and undertake field trips to project sites.
    • Ensure that the data which are mainly related to asylum seekers, refugees and persons of concern to UNHCR are correctly entered into the computer databases.
    • Develop and run the required reports from the databases used in the operation including ProGress database and assist in analysis/interpretation of data to identify patterns/trends.
    • Compile data and interpret the statistics for various reports.
    • Develop forms and tools for data collection and analysis.
    • Identify knowledge and hardware gaps of the operation in relation to all aspects of data management.
    • Decide on data recorded in the database.
    • Decide on appropriate resolution to incidents.
    • Escalate issues to supervisor if the incident cannot be resolved within area of responsibility.
    • Perform other related duties as required.

    Minimum Qualifications

    Education & Professional Work Experience

    Years of Experience / Degree Level

    • For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

    Field(s) of Education

    Not applicable

    • Certificates and/or Licenses
    • Information Technology Electronic Data Processing
    • (Certificates and Licenses marked with an asterisk* are essential)

    Relevant Job Experience

    Essential

    Not specified

    Desirable

    • Microsoft SQL Server (2005 or later) Certification.
    • Knowledge of Microsoft Access.
    • Completion of UNHCR learning programmes or specified training relevant to the functions of the position.
    • Previous experience working with UN/UNHCR.

    Functional Skills

    • IT-Computer Literacy
    • DM-Data collection methodologies
    • DM-Data Management
    • DM-Database Management
    • (Functional Skills marked with an asterisk* are essential)


    Language Requirements

    • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
    • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
    • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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    General Surgeon

    Requirements for appointment:
    Be a Kenyan citizen;

    • Be a holder of Bachelor of Medicine and Bachelor of Surgery (M.B.,& ChB.) Degree from a University recognized in Kenya;
    • Must have completed a Masters Degree in Surgery from a recognized institution in Kenya;
    • Registered as a Medical/Specialist Practitioner by Medical Practitioners and Dentist Council;
    • Have a Valid Practicing License;
    • Be of acceptable moral and professional standing;
    • Willing to undertake duties Physically in any part of Tharaka Nithi County as they will be assigned from time to time;
    • Certificate in computer application skills from an institution recognized in Kenya.

    Duties and responsibilities:

    • The General Surgeon shall be responsible to the employer and the supervisor for the following:
    • Apply the principles and procedures of modern medicine in preventing, diagnosing, caring for and treating illnesses, diseases and injuries;
    • Provide Surgical services;
    • Operate surgical clinics;
    • Supervise the implementation of care and treatment plans by other medical personnel;
    • Conduct medical education and research activities in clinical area of work;
    • Participate in the development of procedures for the department;
    • Make decisions regarding work processes based on established guidelines;
    • Prioritize and organize work to meet changing conditions and any other roles and responsibilities that may be assigned from time to time;
    • Any other duty that may be assigned by the supervisor.

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    Programme Manager

    KEY AREAS OF ACCOUNTABILITY

    Oversight and Management of Quality Program Operations

    Responsible for overall coordination, line management and support of programmes / Projects in the Project Office, and ensure that:

    • Project Leads has an up-to-date project work plan (Activity plan, Procurement plan, Recruitment plan), in line with the approved annual Detailed Implementation Plan (DIP) and phased budget.
    • Projects received adequate support services from Country office support functions (supply chain, HR, Admin, Awards and Finance) to deliver high quality programmes. Also ensure gaps are identified, prioritized and communicated to the CO operations team effectively
    • country program's standardized systems, policies and procedures are in place, well understood by all staff and implemented accordingly in the project office
    • Programme/Project office teams receive appropriate and timely support from technical advisers and programme quality teams for program design and strategy, M&E, advocacy and planning as well as from the Finance, Supply Chain and Human Resources & Admin teams in the Country Office.
    • Project-based start-up meetings of new projects with relevant CO staff to guarantee a joint understanding among team members of donor requirements, budget responsibilities, technical requirements and other considerations.
    • Monthly Awards Progress Review Meetings are held timely at each Project office and minutes sent to Awards Manager and DPO. Also ensure follow up actions are implemented and challenges or issues are identified at both at Project and CO levels.
    • That respective Project Leads submitted timely and high quality progress reports, program reports, and donor reports (With the centralised model, projects lead should be fully responsible for ensuring they submit their report on time as well as attend award review meetings for their projects).
    • Monthly Awards Progress Review Meetings are held timely at each Project office and minutes sent to Awards Manager and DPO. Also ensure follow up actions are implemented, and challenges or issues are identified at both at Project and CO level
    • Participate in conceptualizing and designing cost effective, innovative, adaptive and high-quality programs to serve difficult to reach children
    • Ensure that the principles of child safeguarding and 'do no harm' are embedded in all programme planning, implementation and reporting and that staff receive regular, up to date training on same. Ensure transparency in targeting beneficiaries, delivery of services and participation of beneficiaries and partners in planning and monitoring of process is reflected in programme delivery

    Project Lead responsibility

    • The Program Manager, as a Project Lead of his own Project, has full accountability for the overall management and delivery of that specific project as per the Job Descriptions set for the Project Leads (attached)
    • Help respond to opportunities to expand programmes/impact.

    Oversight of Grants and Finance Management:

    • In close coordination with Award and Finance Units, ensure that all programs progress in accordance with grant agreements, are completed within time and on budget
    • Ensure compliance with all grant provisions and timely fulfilment of all project programmatic reporting requirements including donor reports and internal reports such as pipeline analyses and monthly reports.
    • Oversee the development and successful implementation of work plans linked to indicators and budget for the project;
    • Oversee timely expenditure of approved budgets, avoiding under both spending and overspending on grant line items, and implementing plans for expenditure modification.
    • Coordinate activities and prepare annual results report, resource requests, quarterly reports and pipeline analyses

    Humanitarian Response program

    • Directly work with country Operations and humanitarian Manager to support the Project offices are prepared to respond to children's needs in humanitarian crises.
    • Ensure that all response is accountable to children and their communities, designed and delivered in line with Save the Children's Theory of Change and our commitment to international standards including the Core Humanitarian Standard (CHS), so that in times of conflict and disaster children survive, are protected and learn**.**
    • Support continuous updating of contingency and Emergency Preparedness Plans according to Save the Children essential standards and implemented when appropriate.

    Staff Management, Mentorship, and Development

    • Ensure and manage appropriate staffing within area of responsibility
    • Ensure that all staff understand and are able to perform their role in an emergency as well as in development contexts

    • Manage the team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly

    • Incorporate staff development strategies and Performance Management Systems into team building process. Establish result based system and follow up

    • Manage the performance of his/her direct reports through:

      • Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;
      • Coaching, mentoring and other developmental opportunities;
      • Recognition and rewards for outstanding performance;
      • Effective and timely management of poor performance
    • Ensure appropriate gender and ethnic diversity within the Project programme teams;

    Security management; Context Monitoring and Risk management plan

    • In close collaboration with the Safety and Security Manager
      • proactively monitor the political, military and security situation at local level and regularly report on its potential impact on Save the Children activities
      • Initiate a clear safety and security management plan for all areas of operations.
      • Ensure that staff understand and can implement this plan - and that it is reviewed and updated regularly.
    • Manage and report on all security incidents in accordance with Save the Children Safety and Security procedures

    Representation Accountabilities

    • Establish, maintain, and improve active and regular working relationships and take the lead role in representing the principles and work of Save the Children to representatives of other organizations (UN, NGOs, INGOs, counterparts, donors, government Authorities etc.) who are working and visiting the Counties.
    • Oversee that local implementing partners are discharging their responsibilities, live up to stipulations stated in the partnership agreement and take appropriate action.
    • Ensure that Save the Children partnership approaches and practices comply with her Child Safeguarding Policy and where possible promotes effective child participation.

    Contract Duration: 2 years

    Number of Vacancies: 1

    Work Location: Bungoma

    QUALIFICATIONS AND EXPERIENCE

    • Bachelor's degree in development or other social sciences and extensive practical senior management experience preferably in development and humanitarian response programmes;
    • At least 5 years' experience in programme cycle management, including assessments, project design, proposal and report writing, implementation, monitoring and evaluation;
    • Strong results orientation, with the ability to challenge existing mind-sets
    • Experience of managing large and diverse teams in resource-poor, insecure settings.
    • Excellent planning, coordination, and reporting skills, with the ability to organise a substantial workload comprised of complex, diverse tasks and responsibilities;
    • Strong analytical, monitoring and evaluation, and report-writing abilities;
    • Technical skills in two or more Save the Children sectors - health, livelihoods, child protection, education, nutrition, child rights governance, HIV/AIDS or WASH;
    • Strong, demonstrable, financial management skills, particularly in budgeting and reporting;
    • Experience in, and a commitment to, the implementation of robust Performance Management and staff capacity building and development;
    • Strong communication, people management and interpersonal skills in English,
    • Willingness to work and travel in often difficult and insecure environments;
    • Computer literacy, particularly in Word, Excel, and PowerPoint;
    • Strong representational and communication skills;
    • Commitment to Save the Children's Child Safeguarding and other global policies, and to Save the Children's vision, mission and values.
    • Understanding of child rights programming.

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    Telecoms Operator

    Duties And Qualifications

    Telecoms Operator

    Organizational Setting and Work Relationships

    Direct supervision and support are received from the head of the relevant functional unit. The Telecoms Operator will also refer to technical manuals and UNHCR instructions concerning telecom operations.

    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

    Duties

    • Distribute incoming cables, messages, and other communication in accordance with established instructions.
    • Ensure that all communications handed to him/her for transmission are properly prepared and authorized and promptly transmitted.
    • Select the most efficient and economic means for the transmission of messages, taking into consideration the nature and priority of communications to be transmitted.
    • Maintain a station log where all occurrences related to the operation of the telecommunication equipment are entered.
    • Ensure that no unauthorised communications are exchanged on the network.
    • Maintain all the equipment placed under his/her responsibility in good working condition.
    • Assist new staff members in the proper operation of telecommunication equipment.
    • May perform secretarial functions, such as handling paperwork on routine matters, arranges appointment/meetings both internally and externally, screen telephone calls, type a wide variety of materials from drafts, printed text, use word processor.
    • May assist in making travel arrangements.
    • Perform other related duties as required.

    Minimum Qualifications

    Education & Professional Work Experience

    Years of Experience / Degree Level

    • G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

    Field(s) of Education

    • Not applicable

    Certificates and/or Licenses

    • Regulate requmts radio license

    (Certificates and Licenses marked with an asterisk* are essential)

    Relevant Job Experience

    Essential

    • Not specified

    Desirable

    • Sound knowledge and practice of secretarial functions.

    Functional Skills

    • CO-Cross-cultural communication
    • (Functional Skills marked with an asterisk* are essential)

    Language Requirements

    • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
    • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
    • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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    Finance Analyst

    What You’ll Do For Us

    • Provide leadership, decision support, and analytical resources to deliver on strategic priorities for the division by developing monthly performance and forecasting that allows the business unit to achieve annual business plan. 
    • Develop and present financial analyses and manage P&L responsibility with insights to internal and external clients, identifying contingency plans and gap closures to mitigate risks and accelerate profitable growth.
    • Maintain adherence to GAAP and compliance with quarterly deadlines and deliverables.
    • Focus on identifying opportunities for digitization and driving efficiencies with systems and processes.  
    • Highly collaborative, adept and building value-based relationships with sales teams, cross-functional teams, and functional peers.
    • Drives innovative business improvements by developing ideas and gaining others’ commitment, as well as seizes opportunities that can deliver the greatest value while promoting an environment of creative thinking and innovation.
    • Meets critical objectives while considering the impact of those activities on longer term goals and translates strategic direction into personal actions/plan.
    • Manages & synthesizes diverse internal and external data sources to identify key brand trends.
    • Leverages synthesized insights to define key takeaways and recommended action plans to drive profitable growth for customers and The Coca-Cola Company.
    • Develops and implements scorecards and communication routines against key brands or initiatives.

    Qualification & Requirements

    • Bachelor’s degree Finance, Accounting or related field is required, Master’s degree is preferred
    • 3-4 years of experience, ideally in Consumer-Packaged Goods industries
    • Must possess strong skills in all Microsoft Office applications, as well as excellent communication and interpersonal skills
    • Knowledge of syndicated marketplace information & data (e.g., Nielsen) are required
    • Strong data analytical skill is required; must be able to utilize Excel data warehouse by extracting key data and summarize with financial implications for management review
    • Good knowledge in cost accounting is required
    • Working knowledge of key internal data resources (e.g. Matrix, MRE, Margin Minder, EVC) is preferred
    • Experience with collaborating and influencing cross-functional teams is needed

    What We Can Do For You

    • Agile & Innovative Software Platforms: Each day we are working to improve efficiency and reporting using top tier platforms which include Alteryx, Power BI, & Tableau.
    • Collaborative Culture: We work cross-functionally, across business units to ensure you’ve got the tools, resources and thought-leadership to create the most comprehensive financial business models, which enables us to make sound business decisions.
    • Global Reach: We have the most advanced financial modeling that allows for global financial analysis which leads the industry.

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    Marketing & Communications Executive

    KPIs

    1. Budget for marketing activities
    2. PR coverage (number of mentions/month in various media)
    3. Number of posts/month, engagement rate (likes, shares)
    4. Inbound contacts resulting from a communication from the company

    Responsibilities

    • Define the type of content relevant for a data centre and able to generate engagement with our targeted audience
    • Identify and plan market coverage to reach target audiences relevant to business development and revenue objectives.
    • Develop and execute marketing and communications campaigns which help develop clients, build the company’s brand, and drive growth objectives.
    • Champion the company brand internally and externally through communications initiatives. Ensure online presence including Multilanguage websites, social media, advertising and sponsorship opportunities.
    • Plan and execute the organization of events
    • Prepare a planning for communication activities and execute it in a timely manner
    • Track marketing budget and propose initiatives in line with the budgeted money
    • Liaise with the people in the organization or outside able to support the production of relevant content (interview, tips…)
    • Propose formats for the production of content (emails, videos, powerpoint, townhalls)
    • Support the production of content (image editing, video
    • recording, overlay of text in videos)
    • Propose and execute the internal communication plan (content, themes, channels

    Qualifications & Experience

    • Educated to Bachelor/Master level or equivalent through experience
    • At least 2 years of experience, preferably in B2B IT Services/data center/telco/network environment
    • Good understanding of Microsoft office applications
    • Good team-working skills
    • Active on social media
    • Knowledge of video editing software
    • Proposes new ideas, open to do things differently, look
    • for impactful actions, curious about how others do

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    Regional Program Manager

    Purpose of the role

    The role has responsibility at regional level, under the supervision and in cooperation with the Regional Coordinator, for the monitoring of active programmes in the 5 countries.

    The role is also responsible for regional positioning and monitoring of institutional and private donors, including the planning and implementation of new projects and partnerships, as well as the search for new opportunities and funds.

    Responsibilities

    •  Responsible for the monitoring of programmes active in the East Africa region and related to the mentioned countries (Sudan, Ethiopia and Malawi);
    •  In collaboration with the Heads of Mission (Sudan, Ethiopia, Malawi) the role ensures the correct implementation of the programmes and the validation of the reports according to the timing foreseen by the internal regulations and the donors;
    •  Participates actively in the monitoring of new project proposals, in cooperation with programme roles at national coordination level and at headquarters;
    •  Provides technical support to Project Coordination and Country Coordination, identifying strategic and operational needs and proposing solutions to identified needs to ensure their implementation;
    •  Contributes to research and writing of proposals for private funding (foundations or others) for the co-financing of projects;
    •  Develops regional partnerships aimed at improving the quality of COOPI's work in the region and presenting proposals to funders;
    •  Searches for analytical documents, data and studies carried out in the region, by national and international agencies and other NGOs, in order to update the list of current events on a regular basis;
    •  Identifies needs, using the information collected, in cooperation with the national coordinators, not already met by humanitarian interventions in order to present new actions;
    •  Facilitates the exchange of necessary documents and support projects between the different COOPI country offices and headquarters;
    •  Participates in regional coordination platforms relevant to the organisation.

    Requirements

    Essential

    •  University degree (postgraduate degree required);
    •  A minimum of 5 years' working experience in writing, implementing and coordinating humanitarian projects with international NGOs;
    •  Demonstrable experience in coordinating teams in the humanitarian and development sector;
    •  Experience with donors (ECHO, UNICEF, FAO, OCHA, WFP, AICS, European Union, UNHCR, UNDP etc.);
    •  Strong familiarity with the humanitarian cluster system;
    •  In-depth knowledge of humanitarian standards (ex. Sphere standard);
    •  Excellent report writing skills;
    •  Proficiency in English language;
    •  Advanced IT skills.

    Soft skills

    •  Strong managerial and organisational skills;
    •  Proactive attitude in planning and coordination with multiple actors, institutions, donors and coordination tables;
    •  Goal-oriented and problem-solving attitude;
    •  Good leadership skills aimed at managing and motivating multidisciplinary and multi-ethnic work teams;
    •  Positive attitude in managing complex situations under stress;
    •  Diplomatic skills.

    Plus

    •  Knowledge of Italian;
    •  Previous experience in East Africa.

    Deadline: 11th April 2022

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    Senior Deputy Director (Educational Media)

    Duties and Responsibilities
    Duties and responsibilities at this level will entail: –

    • Overseeing the design, development and evaluation of electronic (Radio, TV, e–learning) and non–electronic (print, prototypes, kits) curriculum support materials;
    • Coordinating the development, dissemination and transmission of
    • programmes and curriculum support materials through mass media,
    • electronic learning, distance learning and any other mode of delivering
    • education and training programmes;
    • Ensuring the Collection, documentation and cataloguing of information
    • on curricula, curriculum support materials and innovations to create a
    • data bank and disseminating the information to educational institutions,
    • learners and other relevant organizations;
    • Overseeing development and dissemination of online and e–learning
    • orientation programmes for teachers, teacher trainers, education
    • officers, quality assurance & Standards Officers and field officers
    • involved in education and training on curriculum programmes and
    • materials for all basic and tertiary education and training programmes;
    • Coordinating the Evaluation, vetting and approval of electronic and
    • print curriculum support materials for all basic and tertiary education
    • and training programmes;
    • Leading change management in educational media on infrastructure
    • and specialized human capital;
    • Overseeing implementation of practices for effective curriculum
    • delivery services through national outlets including 24/7 educational
    • broadcast channels;
    • Establishing and maintaining the Institute’s database on curriculum
    • support materials in electronic, print, social media and the Cloud.

    Requirements for Appointment
    For appointment to this grade, an applicant must have: –

    • Served in the grade of Deputy Director/Senior Principal Curriculum
    • Development Officer, KICD Grade 3 or in a relevant and comparable
    • position in the educational sector for a minimum period of three (3)years;
    • Bachelor’s Degree in Education, Communication, Media Studies or
    • equivalent qualification from a recognized institution;
    • Master’s Degree in Education, Communication, Media Studies or
    • equivalent qualification from a recognized institution;
    • Proficiency in Computer use and application;
    • Member of a relevant professional body;
    • Demonstrated a high degree of professional competence, managerial and administrative capability as reflected in work performance and results;
    • Exhibited a thorough understanding of national goals, policies,
    • objectives and ability to relate them to proper management of the
    • Educational Media Function.
    • Fulfil the requirement of Chapter Six of the Constitution.

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    Greening the Blue Consultant

    The position

    The Greening the Blue Consultant position is located within in the Greening & Sustainability Team of the Global Mobility and Infrastructure Service (GMIS) within the Division of Financial and Administrative Management (DFAM). DFAM contributes to safeguarding the financial resources entrusted to UNHCR by maintaining and improving the financial and administrative systems, policies and procedures and promoting cost-effective and transparent use of these resources. GMIS is a new service within DFAM which merges four functions: global fleet management, global travel, global facilities management, and global asset management. Greening & Sustainability is one of GMIS main cross-functional areas.

    The Greening the Blue Consultant will focus mainly on supporting the Greening & Sustainability Team in performing analyses for countries hosting UNHCR offices, assessing each country’s usage of renewable energy sources. The Greening the Blue Report (GtB) is a yearly report detailing the UN System's environmental footprint and efforts to reduce it. The Greening the Blue Consultant will be leading the data collection process for Greening the Blue 2022 reporting cycle with all UNHCRs 540 offices.

    Duties and responsibilities

    • Lead the data collection process for GtB 2022 reporting cycle with all UNHCRs 540 offices.
    • Provide UNHCR offices with GtB 2022 reporting technical support on excel sheets.
    • Calculate the environmental footprint of each UNHCR offices using provided calculation tools on the excel sheets.
    • Check results to ensure proper processing of data on the excel sheets.
    • Collate results to provide each UNHCR offices with a summary file of environmental data for each office on the excel sheets.
    • Format inventory results for presentation in the 2022 GtB Report.
    • Provide 2022 GtB Report data in other formats as requested by the senior management.
    • Create PowerBI dashboard of the results of the reporting.
    • Create a table/an overview with final evaluations and recommendations for UNHCR offices/countries as well as lessons learned of other organizations for either groups of countries/offices or on a case-by-case basis based on the findings;
    • Knowledge management plan which identifies GtB tools, reports, inventory data which may be of broad interest, and development of timeline for releasing news and stories, promotion of tools and the GtB report.
    • Conduct weekly reporting on staff attendance in the office;
    • Collaborate and coordinate with internal (UNHCR HQ, Regional Bureaux, Country, and Field offices) and external relevant stakeholders (IRENA, other UN agencies, etc.);
    • Other duties as required.

    Deliverables

    Support to the data collection and analysis of UNHCR countries and offices on the GtB reporting cycle for 2022 provided to offices and senior management.

    Delivery Periodicity, as applicable: Regular oral updates and each working month short written summary of work done to be together submitted with invoice, actions required from co-workers and information on the work steps to follow, as well as pending items that need resolution.

    Essential minimum qualifications and professional experience required

    • Advanced university degree in engineering, electrical engineering, sustainable development studies, economics, business administration, environmental management, energy technology, or relevant fields.
    • A minimum of six years relevant professional experience involving technical and analytical responsibilities;
    • Familiarity with and professional experience directly related to sustainability, energy, and infrastructure topics;
    • Proven data collection, analysis, and communication skills;
    • Proven record in producing simple, clear, and high-quality strategic documents;
    • Advanced skills in using data analytics tools and Microsoft Office Applications;
    • Experience working in humanitarian or global development settings, and/or for the UN or other humanitarian/development agencies preferred.
    • Fluency in English is required. Knowledge of another UN language is an asset.

    Location

    • The successful candidate will be home based or based in Nairobi, Kenya.

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    Subject Matter Expert

    About the job

    • You have an active knowledge of English which you are not afraid to use in interactions with both internal and external parties and you can read and understand French and are able to have basic conversations.
    • You are prompt, precise and good with numbers.
    • You have an eye for detail and you are known to work meticulously.
    • You can work individually and make correct decisions, always keeping customer centricity as guiding principle through everyday work;
    • You are flexible and quickly adapt to ever-changing work processes.
    • You are aware of the sensitivity and delicacy of the information you handle.
    • You are proactive, ensuring a smooth workflow and taking into account the needs of your client.
    • You are a team-player, sharing best practices on processes and procedures with your colleagues.
    • You can familiarize yourself quickly with computer applications.

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    Senior Writer

    Responsibilities

    • The United Nations Environment Programme (UNEP) is the leading global environmental authority that
    • sets the global environmental agenda, promotes the coherent implementation of the environmental
    • dimension of sustainable development within the United Nations system and serves as an authoritative
    • advocate for the global environment. UNEP's mandate is to coordinate the development of
    • environmental policy consensus by keeping the global environment under review and bringing emerging
    • issues to the attention of governments and the international community for action. UNEP's Communications Division communicates UNEP's core messages to all stakeholders and partners, raising environmental awareness and enhancing the profile of UNEP worldwide.
    • The Senior Writer (consultant) will focus on key areas of UNEP's programme of work and the Medium Term Strategy. He/she will produce well-researched, innovative stories, messages, and other written content to engage the public on issues related to climate change, nature and biodiversity loss and pollution and waste. Under the supervision of the Head Writer, the consultant will perform the following duties: * Liaise with UNEP's communication division and subprogramme coordinators to identify, research,

    conduct interviews and develop story ideas.

    Draft stories, interactive texts, message pyramids, and film and animation scripts for UNEP and partner websites to support UNEP's Medium Term Strategy and core programmatic work.

    Follow the news agenda on these topics, proactively identify and pitch topics for stories.

    Qualifications/special skills

    • Academic Qualifications : Advanced university degree in journalism, communication, international relations, social
    • sciences or another related field is required. A first level university degree with an additional two years of
    • qualifying experience may be accepted in lieu of the advanced degree.

    Experience :

    • A minimum of five years of progressively responsible experience in public information,
    • communication, programme management or related field is required.
    • Language : English and French are the working languages of the United Nations Secretariat. For this post,
    • fluency in written and spoken English is required

    Deadline: 14th April 2022

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    Customer Care& Experience Training Specialist

    Job purpose

    To manage the quality of responses given to our customers by the BPO team to customers of SWVL kenya. Ensure the CSAT and Customer rating improves and meets the company set target.

    Roles And Responsibilities

    Responsibilities and Duties:

    • Collaborate with internal teams such as supporting and operational teams and Product Development to design and develop SOP curriculum.
    • Notify the Training Department when changes are made on the operational processes and standardize on the SOPs.
    • Modify and create training programs and training manuals to meet specific training needs and goals
    • Collaborate cross functionally to develop new hire onboarding curriculum
    • Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program
    • Create supporting material/media (audio, video, simulations, role-plays, games Etc.)
    • Implement training KPIs and work on trainees' performance.
    • Prepare and present reports on training program KPIs.
    • Recommend modifications to training manager/ Supervisors based on internal customer feedback
    • Review trainer's performance and provide direction for continuous improvement
    • Delivers training /coaching for existing trainers
    • Works closely with OPS team to assess training needs to keep all materials updated
    • Trend analysis and reporting

    Requirements –

    • Bachelor's Degree
    • Experience in contact centers and customer service
    • Have strong organizational skills with the ability to multi-task and act with a sense of urgency
    • Developed problem solving skills and the ability to focus attention on details
    • Proven flexibility in order to manage last minute training requests or changes
    • Ability to adhere to call quality and other measured departmental statistics
    • Embody the qualities of a reliable, dependent and proactive team member
    • Ability to evaluate employees and coach/develop to standard.
    • Strong client relationship management.
    • Excellent written, verbal communication and organizational skills
    • Must be able to work a flexible schedule

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    Senior Manager Micro Banking

    Job Purpose: The successful candidate will be responsible for setting the strategic agenda for Micro Banking through balance sheet growth, Customer Acquisition, Customer retention, profit & loss targets in order to support achievement of overall business strategy; in a cost effective manner. The job holder will be involved in product development oversight aimed at sustaining the Bank’s competitive position within Micro Baking Segments.

    Key Responsibilities:

    • Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
    • Develop and lead the implementation of the micro Banking Segment strategy in line with the overall Retail Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
    • Drive sustainable growth and acquisition of new customers for the Micro Banking through the creation, development and maintenance of high quality advisory relationships.
    • To drive customer-led propositions for the Micro Banking Segment by developing a pipeline of value adding customer solutions to include customer experience, products, and service offers.
    • Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the Bank.
    • Facilitate training programs to enhance product knowledge to the Retail Banking teams, branch staff and sales teams on Micro Banking Products.
    • Maintains a detailed and current understanding of the industry; (Micro Banking, current market structures; regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
    • Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements whilst maintaining the quality of the Micro Banking portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
    • Lead, motivate, and continuously develop a credible high performing Micro Banking team.
    • Ensure house-keeping activities are undertaken without failure to guarantee a clean book
    • Support business operations to ensure audit operations return a minimum of “satisfactory” rating.
    • Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction.
    • Be conversant with policies and procedures pertaining to all bank products and services and be able to adapt to change in these as well as technological changes, and customer sophistication.
    • Acquisition and managing of Micro Banking customer relationships through pro-active and consultative approach and detailed understanding of existing customers’ businesses to enhance liabilities and revenues.
    • Achieve budgeted growth in Micro Banking within agreed and approved business risk parameters.
    • Deepen and secure existing and new business relationships through the analysis of needs and provision of products and services.
    • Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
    • Monitor existing portfolio performance to ensure PAR is within the acceptable bank’s standards.
    • Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
    • Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
    • Creating meaningful partnerships and knowledge/resource sharing, creating a supportive team environment to deliver results and bring out the best in team members.
    • Any other official duties assigned to you by your line manager.

    Key Competencies and Attributes

    • Proven experience in team management, supervision or leadership within a customer facing environment, including performance management & people development.
    • Goal focused and able to spot business opportunities.
    • Builds networks and maintains strong relationships.
    • Has passion and drive to achieve results under difficult circumstances
    • Pleasant and able to relate well in diverse social set ups and teams
    • Upholds high standard of Professionalism, integrity and respect for others
    • Drives high performance in teams.
    • Ability to develop productive working relationships and achieve results with deadlines.

    Qualifications:

    • Bachelor’s degree in Commerce/Business related field.
    • Master’s Degree or Professional qualification in Banking or related field is a plus.
    • Comprehensive understanding of the Micro Banking market, external environment, and sector.
    • Strong presentation skill set.
    • Good analytical skills.
    • Highly effective communication and collaboration skills.
    • High level of cooperation with others and is responsive to the bank’s and team’s needs.
    • Have a minimum of 5 years working in the Banking Industry; 2 of which must be in a management position.

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    Frontend Developer

    About the job

    We are seeking individuals with the below competencies to help us grow our software development team and capabilities.

    • Angular, PHP, Vue.js, React, AWS

    Additional Requirements;

    • Shortlisted candidates will be requested to provide access to above stated software projects (min 3).

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    Urban Migration Expert: Regional Reports North Africa

    Responsibilities

    INTRODUCTION: UN-Habitat, the United Nations Human Settlements Programme, is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate and affordable housing for all. It works with organizations at every level, including all spheres of government, civil society and the private sector, to help build, manage, plan and finance sustainable urban development.

    UN-Habitat supports New Urban Agenda partners and governments at all levels in formulating and implementing progressive housing sector reforms, policies, programmes and legislation which contribute to the creation of inclusive and sustainable cities, and comply with international law relating to the right to adequate housing. It provides expertise to support sound analysis of the housing sector and, in particular, the review of key legislation and elements affecting affordable housing provisions.

    Within the Housing Rights Programme Portfolio, UN-Habitat works to promote and protect the right to adequate housing for all, with a specific focus on vulnerable groups, to promote socio-economic inclusion and equality in cities.

    In this context, the Mediterranean City-to-City Migration Project (MC2CM), implemented as part of UN-Habitat's Housing Rights Programme aims at contributing to improved migration governance at city level in a network of cities in Europe and in the Southern Mediterranean region. The project is implemented by a consortium led by the International Centre for Migration Policy Development (ICMPD) in partnership with the United Cities and Local Governments Network (UCLG. The project currently counts with the following cities in the network: Amman, Beirut, Casablanca, Dortmund, Grenoble, Irbid, Lisbon, Lyon, Madrid, Naples, Oujda, Rabat, Ramallah, Sfax, Sousse, Tangiers, Turin, Tunis and Vienna.

    RESPONSIBITIES: The consultant will support the Programme Manager within the Land Housing and Shelter section with the following responsibilities:

    •  Review a set of City Migration Profiles and produce a Regional Summary Report
    •  Highlight all urban dimension aspects of the City Migration Profiles, with a focus on housing rights, human rights, and inclusion of groups in a vulnerable situation.
    •  Include findings and recommendations from the City Priority Papers and the City Stakeholder Processes from cities included in the Regional Report.
    •  Identify facts and figures that can represent regional trends with regards to the urban migration, housing rights. human rights, and inclusion of groups in a vulnerable situation.
    •  Conduct additional desk research and collect data and information on the migration situation and relevant cross-cutting issues in the selected city as required.

    Qualifications/special skills

    Academic Qualifications: An advanced university degree in social sciences or related fields (including political science, sociology, anthropology, global or migration studies, local governance, urban management, public policy) is required. A first level degree with an additional two years of qualifying experience may be accepted in lieu of the advanced degree.

    Experience:

    •  A minimum 5 years of relevant professional experience, including empirical research experience and qualitative data analysis is required.
    •  Demonstrated level experience on consultancies in this area is an added advantage.

    Language:

    •  English and French are the working languages of the United Nations. For this position, proficiency in spoken and written English is required.
    •  Additional fluency in the local language of the selected city will be considered an added advantage.

    Deadline: 15th April 2022

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    Digital Incubation Lead

    Responsibilities

    • Accountable for digital Solution Innovation, test & learn opportunities in market. Facilitate digital product requirements and channel it back to core product teams for discussion and scoping
    • Support field testing, user research, validation and collecting user data
    • Help with any localization requirements for the solution and collection of any collaterals required
    • Work closely with the Growth & Commercialization and Product team to support end to end service design, customer support journey and manual processes
    • Research local technologies and possible integrations to enhance & support the solution
    • Be a self-starter, knowing how to work with ambiguity and unknown challenges to build our global muscles in prioritized markets.
    • You will be connecting the needs of the region with the Product team while identifying opportunities to improve the end-to-end developers' journey.
    • Provide support across ideation, acceleration, and investment stages

    Profile

    • Degree in relevant field
    • Competitive spirit with demonstrated ability to strive in a competitive environment
    • Highly resilient, committed, leadership, strategic, ability to work under pressure, team player, innovative with excellent communication, presentation and influencing skills
    • Have handled multiple end-to-end digital products deliveries in a senior or similar product management position;
    • Have worked with data to support business & commercialization models.
    • Handled digital products using Agile/Scrum process and principles.
    • Prior hands-on experience in technical development or technical design.
    • Experience in low LSM users, and mobile technologies impact space preferred. Agriculture experience is advantageous but not required.
    • Strong team and stakeholder management skills: ability to motivate, communicate at different levels, train, mentor and lead Incubation “test & learn” throughout the process

    Additional Information

    We strive to reflect the diversity in society and encourage all qualified applicants from all background to apply. We are committed to creating a work environment that fits gender equality and allows combining career progress with the needs of a family or other personal circumstances

    Why us?

    • Evolving tech development division of an established agricultural products and services company.
    • Explore and develop digital, software, hardware products, which provide value to farmers, smallholder communities and the value chain.
    • Be part of our mission to build sustainable solutions that benefit humanity and the environment.
    • Full-time, permanent and freelance contract options available with competitive remuneration + benefits.
    • Support for personal development, training and continuous learning.
    • Commitment to using new technologies and frameworks, meetups, and knowledge sharing.

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    Full Stack Developer

    About the job

    We are seeking individuals with the below competencies to help us grow our software development team and capabilities.

    • Node.js, Python, Angular, PHP, AWS know-how is an added advantage

    Additional Requirements;

    • Shortlisted candidates will be requested to provide access to above-stated software projects (min 3).

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    Technical Implementation Engineer

    Responsibilities:

    • Serve as the chief technical lead for our merchants during their integration with Lipa Later Work directly together with merchants to help them grow their business and implement Lipa Later solutions.
    • Develop subject matter expertise in specific solutions/verticals (e-commerce, point of sale, multi-channel platforms, etc).
    • Work together cross-functionally with Partner Success (BD), Account Managers to grow the pipeline and get merchants live.
    • Grow and support external implementation partners in the future.
    • Provide feedback to the internal engineering & product team on product improvements.
    • Travel is needed for this job.

    Skills and Qualifications

    • 2+ years’ experience integrating with web APIs. Experience with modern web frameworks a plus (React, Node.js, etc)
    • Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, SDK's, etc.)
    • Excellent communication skills; comfortable leading meetings with C-level contacts.
    • Ability to identify and clearly communicate pragmatic solutions to complex integration problems.
    • Continuous desire to improve technical acumen

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    Temporary Appointment: Communication Officer

    Scope of work

    Under The Overall Guidance Of The Communication Specialist, The Media Relations Officer Will

    The overall objective of the position is to provide media relations support to the UNICEF Kenya country office, especially during the 2022 elections campaign and ongoing drought.

    • Implement strategic partnerships with Standard Group and Nation Media Group to help promote priority issues for children – early years, connecting schools, primary health care, social protection, ending violence and climate change – in a sustained way during the election period. Support media activities during this period, including child/youth competitions, story collection from the field on the six issues and political debates. Conduct training for UNICEF staff on handling media interviews during the election period.
    • Support the Nutrition and WASH sections in developing and implementing a media visibility plan for the ongoing drought in the ASAL counties of Kenya, including developing media and human-interest stories about UNICEF’s support for the humanitarian response, and longer-term resilience building. Lead media visits to produce content for print, TV or radio. Include donor visibility where relevant.
    • Support the Health and C4D sections in raising awareness of COVID-19 behaviour change through the media, including combatting rumours, misinformation and vaccine hesitancy. Support the Ministry of Health with media outreach and invitations to COVID-related events.
    • Write media materials for UNICEF events, reports launches and other media moments. Mobilise media to attend launch events and press conferences. Prepare and send a weekly internal news update by email. Organise interviews and media cafés as needed, to highlight priority children’s issues.

    Expected Deliverables

    In Particular, The Following Deliverables Will Be Expected

    The Media Relations Officer will support the media needs of UNICEF Kenya and the Communications, Advocacy and Partnerships section.

    • Strategic partnerships with Standard Group and Nation Media Group are fully implemented to help promote priority issues for children in a sustained way during the election period. This includes child/youth competitions, story collection from the field on the six issues and political debates. Training is conducted for UNICEF staff on handling media interviews during the election period.
    • A media visibility plan for the ongoing drought in the ASAL counties of Kenya is developed and implemented. This includes media and human-interest stories about UNICEF’s support for the humanitarian response, and longer-term resilience building. Content is produced for print, TV or radio, including donor visibility where relevant.
    • COVID-19 behaviour change messages are promoted the media, raising awareness and combatting rumours, misinformation and vaccine hesitancy. The Ministry of Health is supported with media outreach and invitations to COVID-related events.
    • Media materials are prepared for UNICEF events, reports launches and other media moments. The media is mobilised to attend launch events and press conferences. A weekly internal news update is shared by email. Interviews and media cafés as are organised as needed, to highlight priority children’s issues.

    To qualify as an advocate for every child you will have…

    Education

    • A university degree in Communication, Journalism, Public Relations, or another relevant field is required.

    Work Experience

    • Two years of practical professional work experience in communication, print and broadcast media, or interactive digital media is required. Background/familiarity with Emergency situations is considered as an asset.

    Language Requirements

    • Fluency in English is required. Knowledge of another official UN language or local language of the duty station is considered an asset.

    UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

    The UNICEF competencies required for this post are...

    • Demonstrates Self Awareness and Ethical Awareness (2)
    • Works Collaboratively with others (2)
    • Builds and Maintains Partnerships (2)
    • Innovates and Embraces Change (2)
    • Thinks and Acts Strategically (2)
    • Drive to achieve impactful results (2)

    Manages ambiguity and complexity (2)

    To view our competency framework, please visit here.

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    Finance Assistant (Africa)

    About The Role

    Habitat for Humanity International (HFHI) is currently seeking an ambitious Finance Assistant to provide support to our Africa (AFR) team based in Nairobi, Kenya by supporting the grants and managing daily accounting tasks. This individual will be a part of a professional team working to provide high level stewardship for the organization’s finances. The ideal candidate will be well-versed in accounting principles, be attentive to detail and must be comfortable working with numbers. The Finance Assistant will contribute to a smooth processing of transactions, participate in the budget management of grants and overall be efficient and responsive to the needs of various stakeholders. This individual will ensure the accounting function runs efficiently to ensure grants and personnel are well supported to accomplish their mandates.

    This position will be based in Nairobi, Kenya with up to 10% travel.

    Key Responsibilities

    • Prepare financial transactions related to office and project expenditures.
    • Ensure proper coding and approvals for all transactions.
    • Support budget management of grants.
    • Support in the reporting of grants.
    • Verify supporting documentation, ensure reconciliation with approved contracts.
    • Maintain an effective filing system for financial transactions.
    • Review and process travel & expense reports, follow up on employee advances.
    • Manage the tax compliance by declaring and remitting all taxes due.
    • Assist with preparation and coordination of the audit process.
    • Assist with implementing and maintaining internal financial controls and procedures.

    Key Requirements

    • Bachelor’s degree in Finance, Accounting or a related field.
    • Certified Public Accountant.
    • 1+ years of work experience in finance or accounting.
    • Good written and oral communication skills.
    • Competent in Microsoft Word and Excel.
    • Good analytical and organizational skills, attention to detail and determination to meet deadlines.
    • Ability to work independently and also work in a team environment.
    • Demonstrated capacity and willingness to learn.
    • Professional and positive attitude.
    • Pro-active and results oriented.
    • Friendly and customer service oriented.

    Active Support Of HFHI Values & Commitments

    • Humility – We are part of something bigger than ourselves.
    • Courage – We do what’s right, even when it is difficult or unpopular.
    • Accountability – We take personal responsibility for Habitat’s mission

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    CS Core Central SME

    The team you’ll be part of

    As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

    Be in a Managed Services environment providing technical Support in the CS Core domain handing ZTE Core CS Equipment i.e. ZTE MSS/MGW/HLR/STP/MNP/EIR/HSS/SBC/SIG_FW/IMS. Experience in Telco-Cloud Virtualised platform and IMS will be an added advantage.

    Main Responsibilities:

    • Act as the single Service Assurance point of contact for the Customer and lead operational customer meetings at Customer Operations Group Headquarter for all CS/PS Core Domain.
    • Coordinate with all the Services Assurance Delivery Centers and Field Teams as part of regular governance.
    • Assist in Network Emergency Supervision by coordinating.
    • Capability Development Management for Multi-vendor and Multi-technology modernized network install base. Ensure operational readiness across all stakeholders in new project and new technology introduction.
    • Weekly/Monthly Core NPO Governance with customer at Group HQ, Global Delivery Centre and with CS Core team in multiple countries.
    • Foster relationships, build customer trust, manage difficult situations, and negotiate conflicts with a technical focus.
    • Understand SLA/KPI and its impact on Rewards and Penalty and drive improvements with Operations and performance teams. Control and own monthly Improvement plans, Regularly monitor and update Improvement plan based on regular governance with GDC, NPO, Field Force, Operational Teams, Domain SMEs and customer Escalations.
    • Identify service issues, driving improvements through the delivery organizations in coordination with Central Operations Director and his team.
    • Maintain, audit and compliance actions of the network HLD, LLD Monthly/Quarterly Network Audit assurance and associated action closure. Monitor and track SW Upgrades/ Updates, new feature implementation
    • Compliance of Preventive Maintenance Procedures from OEMs for all nodes
    • Monthly BISP Compliance for domain and action closure
    • Approve RCA analysis for Emergency/Critical Outages for all countries for submission to customer.
    • Drive Customer Satisfaction through the established CSAT survey mechanisms and by providing services that are fully compliant with the SLA/KPI.
    • Represent requirements for project-specific processes & tools .

    Your Skills And Experience

    You have:

    • Bachelor's degree in Engineering or Technology related field
    • More than 8 years hands on experience on live customer problem resolution within Circuit Switched Network
    • Proven experience working on applications/software in the Telecom domain which are currently used by Telecom providers.

    It would be nice if you also had:

    • Managed Services experience.
    • IP Knowledge .

    What We Offer

    Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

    Nokia is committed to inclusion and is an equal opportunity employer

    Nokia has received the following recognitions for its commitment to inclusion & equality:

    • One of the World’s Most Ethical Companies by Ethisphere
    • Gender-Equality Index by Bloomberg
    • Workplace Pride Global Benchmark
    • LGBT+ equality & best place to work by HRC Foundation

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    HR & Legal Assistant

    Job Summary

    The Human Resources & Legal Assistant will work closely with the Head of HR, Kenya in ensuring that the legal and compliance matters for HR are handled to ensure minimal legal exposure to the businessHe/she are must be able to solve contemporary legal matters within ethical and procedural mechanisms.

    Key Responsibilities

    • Handling Litigation cases in Kenya related to HR;
    • Conduct research on a variety of Compliance Issues including the local content matter to ensure the Company is in 100% compliance with the Local content and other compliance regulations;
    • You will be exposed to a variety of areas, with primary focus on the compliance and process. Will also assist in producing substantive manuals under the supervision of the Head of HR;
    • Proper management of the HR legal files and ensuring that instructions are executed in a timely and efficient manner and settlement targets are achieved.
    • You will also be working with other members of HR department and Company’s Legal advisor on the internal labour/civil matters including but not limited to Disciplinary hearings, Attending to Labour Disputes in CMA and in HC with the Company Lawyer, Drafting of Official HR letters such as Promotions, Terminations, Notifications;
    • Draw up legal documents including correspondence, pleadings, notices and affidavits;
    • Preparation of court attendance forms, following up on witnesses, obtaining and evaluating necessary evidence, and defence strategy to support argument in law court;
    • Any other duty as assigned.

    Principal Outputs Of This Role

    • Effective and efficient representation of the Company in legal proceedings
    • Always aware of law changes in the legal system
    • Interpret laws and regulations for individuals and corporate organization.
    • Knowledge of court rules and procedures, administrative hearings, land and company’s registry procedures.

    Authority

    • Refer to KK Security Authority Matrix.

    Accountability

    The Legal Assistant is accountable to the Head of HR for ensuring that legal and compliance matters are run in accordance with company policies and the law and for other responsibilities stated in this job description. These responsibilities will be monitored and managed through regular performance reviews, and supported through the monitoring of KPIs as guided by KK Security HR Policies.

    Competencies

    • Excellent research, analysis and presentation skills
    • Excellent organizational, problem-solving, project management and communication skills
    • Competent, prompt, diligent and ability to work under pressure
    • Demonstrated ability to handle confidential information in a sensitive and tactful manner
    • Demonstrated willingness to engage in professional development activities in order to develop and improve new and current skills and to adapt to evolving needs of the organization

    Qualifications & Experience

    • 1-2 years’ post admission experience working in a law firm
    • A Bachelor of Laws (LLB) degree from a recognized university;
    • Enrolled for Post Graduate Diploma from the Kenya School of Law;
    • Certificate of Admission to the Roll of Advocates of the High Court of Kenya will be an added advantage;
    • Advanced computer skills in MS Office software

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    Product Manager- Warehouse Digitization

    Summary:

    Seeking a data-driven professional with 4+ years of experience managing warehouse product life cycles with the heavy use of tools and algorithms to maximize Wasoko’s investments into supply chain activities by supporting the improvement of the current Warehouse teams’ processes.

    Responsibilities

    • Create and own the product roadmap planning processes for Wasoko Warehouses
    • Formulate and execute a rolling product roadmap in support of portfolio plans. Identify, marshal and organize resources to meet required goals
    • Lead new product introduction efforts within specific goals for team leadership, warehouse processes and designs, schedule, cost, quality, availability and order cycle time goals
    • Engage with internal vendor partners to create, implement and maintain product change management processes within the warehouse systems
    • Align matrices with team members from across all functions to develop new product plans and sustain change management processes. Typical functions include Planning, technical project management, Finance, Reporting etc.
    • Represent warehouse product and design team. Use production expertise to influence and negotiate for warehouse operations.
    • Communicate project status updates to various project stakeholders, including team members and executives. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity.
    • Always push the leading edge of innovation and excellence and program management practices.
    • Stay abreast of the latest advancements in technology, competition, industry developments, and the regulatory environment.
    • Help implement best industry standards and best practices in the warehouse processes and systems

    Requirements

    • 4+ years of experience working with warehousing and/or field force for multi-location teams
    • Experience with automation tools like Excel/VBA/Zapier or programming languages to achieve the same
    • General manager/owner mentality, entrepreneurial drive, and proven ability to take ownership and influence others
    • Proven ability to drive cohesion and collaboration among many different people & functions
    • Confidence, presence, and credibility to command the respect of colleagues and senior stakeholders, especially within Sales, Operations and Engineering
    • Extensive knowledge of product lifecycle management, product strategies, product requirements and roadmap planning, and product requirements decision making
    • Exceptional communication skills include clear written and verbal communication as well as the ability to listen effectively.
    • Excellent creative thinking skills with an emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
    • Demonstrable capability to negotiate requirements and decisions effectively across a diverse range of teams and to lead through influence
    • Ability to create, formalize, and implement, a product portfolio strategy
    • Ability to influence cross-culturally across a range of global stakeholders in the engineering, operations, and marketing organizations
    • Proven ability to execute in all phases of the product development life cycle, resulting in high-quality software or IoT hardware products, delivered on time
    • Demonstrated ability to work in a self-directed manner, seeking out areas that need attention, rather than being asked to look at specific problem areas
    • Outstanding technical problem-solving skills and a passion to solve hard problems
    • Strong program management skillset with the ability to lead cross-functional teams

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    Interpreters (Roster) Sub Office Dadaab

    Essential Minimum Qualifications And Experience

    • Previous experience in Interpretation services with humanitarian agencies
    • Completion Secondary Education
    • Post-secondary education will be an added advantage.
    • Refugee applicants must hold a valid UNHCR mandate letter, Refugee ID Card or Refugee Affairs Secretariat letter of notification.

    Desirable Qualifications And Skills

    • Good communication and computer skills
    • Excellent translation and interpretation skills
    • Previous experience in interpretation strongly desired as is participation in interpretation trainings
    • Qualified female candidates are strongly encouraged to apply

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    Child Protection Researcher

    Job Overview/Summary:

    The IRC is a leading pioneer of violence prevention and response research and programming and spans women’s protection and empowerment, child protection, and rule of law research. The child protection portfolio, in particular, is growing and is seeking to build research evidence in the following areas: delivering parenting programs at scale, preventing and responding to children engaged in armed forces or groups, understanding and addressing child labor in humanitarian settings, supporting children on the move, and improving the psychosocial support and wellbeing of children and adolescents in crises.

    The Child Protection Researcher will be responsible for coordinating the child protection research and learning agenda, including proactive engagement of university partners, especially from the Global South, ensuring a strong pipeline of research funding, managing studies, ensuring child protection programming is based on the best available resources, and sharing widely the results of child protection research and learning. Paramount in this work is deep attention to ethical considerations related to violence against children research. While the child protection portfolio continues to grow, the initial main focus on the position will be to support the research coordination of a longitudinal, mixed methods study examining the implementation and effectiveness of case management approaches for children who have experienced violence or trauma in humanitarian settings. The researcher will also support coordination, strategy, and business development of other areas of violence research, such as protection/rule of law, on an ad hoc basis.

    This role is currently a fully benefited position at a full time level of effort, contingent upon award of funding.

    Major Responsibilities:

    • Work closely with research and program teams at headquarters and in country programs to coordinate child protection and other emergent violence prevention research studies as needed
    • Proactively develop new partnerships with Global South researchers
    • Oversee and support the child protection research and learning agenda, including delivering a robust business development plan
    • Ensure research adheres to IRC research standards and all violence ethical guidance
    • Lead data collection training and support piloting and implementation as needed, including for both qualitative and quantitative data collection efforts;
    • Design survey tools and protocols, in collaboration with practitioners and academic partners
    • Serve as advisor or co-investigator on child protection research studies
    • Support data analysis efforts, including taking initiative to start new analyses;
    • Contribute to drafting of policy reports and academic articles, including as first author;
    • Coordinate with grants and administrative teams to produce monitoring or donor reports
    • Present research findings internally and externally at various fora
    • Ensure development of and uptake of a dissemination strategy for specific studies;
    • Analyze upcoming and ongoing child protection programming to ensure it remains based on the best available practice and evidence

    Key Working Relationships:

    Position Reports to: Research Director

    Other key relationships: Academic partner and project team members in Violence Prevention and Response Unit, including the Child Protection Technical Team, Country based teams supporting research priorities and the Senior Advisor for Monitoring, Evaluation, and Learning.

    Job Requirements:

    • Education: Preferred PhD; in child development, child psychology, children’s health, quantitative or quantitative sciences
    • Work Experience: Candidates with a PhD 3-5 years of experience or Master’s with 6-8 years of experience working in research on topics related to violence against children/child protection, humanitarian emergencies or other child focused related topics

    Demonstrated Skills and Competencies:

    • Ability to work across sectors coordinating research studies and bring people together from different perspective to work collaboratively
    • Knowledge of ethical principles related to sensitive study topics, such as child protection and violence research
    • Proven qualitative and quantitative data collection and analysis skills
    • Experience in managing student interns
    • Experience conducting research in child protection in humanitarian settings
    • Excellent oral and written communication and attention to detail
    • Strong research publication and funding track record
    • Commitment to adhere to Gender, Equality, Diversity and Inclusion principles and uphold Child Safeguarding standards.

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    Assistant Manager, Development Impact

    KEY RESPONSIBILITIES AND ROLE REQUIREMENTS

    Learning framework development

    • Work with FSD Africa teams to promote usage and monitor compliance to the Learning Framework, in order to foster evidence-based learning

    Research and evaluation support

    • Provide technical and administrative support to FSD Africa research and learning activities

    Development of learning products

    • Support the production of user-focused and easily consumable learning products to support adaptive programming within FSD Africa and policy and practice influencing

    Quality improvement

    • Assure quality of all FSD Africa learning activities to ensure that the entire spectrum of knowledge users' needs are addressed satisfactorily and corrective action taken timeously
    • Carry out any other duties or special assignments as assigned by the Management.

    PERSON SPECIFICATIONS

    Qualifications and Education

    • Bachelor’s degree in Economics, Development Studies, Operations Research, Statistics or any other related field. Master’s degree is an added advantage.
    • Professional training and/or certification in Monitoring, Evaluation and Learning, knowledge management or any other related field from a recognised institution is an added advantage.

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    Technical Director - Graduation and Livelihoods

    About the role

    The Technical Director – Graduation & Livelihoods will lead technical design, support quality program delivery for BOMA’s direct program implementation, and provide technical assistance to NGO partners, governments, and multilateral institutions (e.g. World Bank and UN agencies) in the poverty graduation and livelihood approaches. The Technical Director will lead in the research, design, and development of existing and new project and technical assistance opportunities. The position will support the delivery of technical assistance to partners in East and West Africa based on an iterative process that integrates learning, sector standards and lays the foundation for quality implementation and delivery at scale. The Director will work closely with COO, CSO at BOMA and NGO partners and governments to deliver on donor commitments with a focus on adapting the implementation to the context in which the graduation approach is implemented.

    Key Responsibilities:

    New Program Development

    • Research and identify potential innovations to test and expand BOMA’s approach and keep it ahead of the curve
    • Lead the process of building a robust pipeline of potential partners and governments interested in the provision of BOMA graduation technical advisory services;
    • Identify technical assistance leads within governments and NGO’s;
    • Lead the research, project/program design and proposal development process with NGO, foundation and government partners;
    • Collaborate with the CPIO, COO, CSO and the CIO to support quality program implementation and new program adaptions Feasibility Studies
    • Assess whether the graduation approach is the appropriate fit within an existing social protection, national social protection, humanitarian response, resilience, and financial inclusion policies and programs;
    • Lead the analysis of the potential for the graduation approach within NGOs’ strategy and structure.

    Program Implementation

    • Support both the HQ and field teams to execute with excellence in areas including project design, planning and monitoring processes, communication and reporting, learning agenda, knowledge base and standards
    • Lead the development of systems, processes and tools for high quality graduation technical assistance via NGO and government partners;
    • Lead technical assistance initiatives for replication of the Graduation Approach; lead or oversee consultants on policy planning
    • Lead and support teams of consultants to deliver high quality technical assistance in graduation implementation in areas including field data collection, rapid livelihoods assessments, market assessments, stakeholder interviews, systems analysis, workshop facilitation;
    • Oversee the design of curricula and delivery of training to NGO and government partners, including incorporation of NGO partner training materials into graduation delivery;
    • Provide operational support to local partners (e.g. process mapping, coordination across multiple entities and programs including managing relationships across ministries, donors, and other key stakeholders);
    • Provide the required technical guidance and mentor BOMA graduation advisors providing technical assistance to partners across Africa
    • Build team capacity in project design, project management and reporting;
    • Manage, train, and mentor junior members of the team.

    Collaboration, Learning and Adapting

    • Collaborate with the Director Monitoring, Evaluation & Learning (MEL) to establish and maintain periodic reviews of Graduation performance standards;
    • Collaborate with the MEL Director to design and implement high quality MEL in NGO and government adoption implementation;
    • Engage with the implementation team and stakeholders in documenting, sharing lessons learned and best practices, including inputs for reports and technical publications to inform and shape the global Graduation agenda;
    • In collaboration with the MEL Director help to develop data collection tools and approaches for evaluations of poverty graduation models with NGO and government partners, and provide support with the design of research and evaluation studies;
    • Provide technical guidance to the team and NGO and government stakeholders for the development of monitoring and evaluation frameworks;
    • Support the development of high-quality evaluation reports and other knowledge products related to poverty graduation implemented by government and NGO partnerships.

    Does this sound like you?

    • Master’s degree in social sciences, international development, evaluation or another relevant field.
    • Extensive expertise in poverty graduation models, resilience, livelihoods, women’s economic empowerment or financial inclusion methodologies.
    • 5+ years of experience managing complex programs and 7+ years in international development, including program design, implementation, and budgeting; with field experience in Sub Saharan Africa.
    • Sector experience in livelihoods, nutrition, social protection, gender, last mile financial inclusion, or health. Understanding of drylands context is highly preferred.
    • Advanced project management skills proven by extensive experience in managing complex projects from the inception phase to the closing phase.
    • A successful track record of training staff on sound project management practice to support excellent project execution.
    • Experience as a technical advisor in curricula development, training, and facilitation preferred.
    • A proven track record in new business development with experience supporting project design, proposal development and fundraising efforts.
    • Exceptional public speaking and written English communication skills; including communication to partners and clients via written products and presentations; knowledge of working French is an additional advantage.
    • Creative problem solver; able to easily adapt to change in a fast-paced environment;
    • Successful experience managing teams or individuals. A strong manager and mentor, with the ability to identify growth opportunities and provide ongoing mentoring and guidance to junior staff;
    • Proactive leader, with ability to effectively manage competing work streams and deadlines;
    • Proven ability to take the initiative in finding solutions to complex challenges;
    • Strong interpersonal skills, ability to work independently and in a team;
    • Detail-oriented with good organization and prioritization skills;
    • Willingness to travel and work overseas up to 35%, sometimes on short notice;
    • Proficiency in Microsoft Word, Excel, and PowerPoint required.
    • Experience in change management in growing organizations (Preferred)

    Essential Soft Skills:

    • Excellent relationship building skills;
    • Flexible and adaptable with proven capacity to respond rapidly and effectively to a changing environment;
    • Comfortable working in a fast-paced environment and being held accountable for meeting ambitious targets;
    • Leadership skills to work with autonomy while still being collaborative, prioritize tasks, and positively influence others to follow directives and meet deliverables;
    • Problem-solver mentality, with the ability to adapt seamlessly to changing priorities and enforce regulations;
    • Cross-cultural sensitivity and ability to work effectively in different socio-cultural contexts;
    • Organized, high level of accuracy, and meticulous attention to detail;
    • Ability to synthesize information from multiple sources; and
    • Adaptable to changing priorities and deadlines seamlessly

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    RFQ – Supply, Installation and Configuration of IT Helpdesk System

    Background

    SHELTER-AFRIQUE is a Pan-African development finance institution dedicated to investing in housing and urban development in Africa. The Company provides advisory and developmental financing solutions for major affordable housing projects, as well as credit lines to financial institutions to finance access to affordable housing in the 45 African countries. The Company has its headquarters in Nairobi with regional offices in Cote d Ivoire (Abidjan) and Nigeria (Abuja).

    The organization is requesting proposals for supply, delivery, installation, testing and commissioning of the IT Helpdesk.
    Scope of Work

    • The purpose of this RFQ is to seek submissions from qualified firm for supply and configuration of IT Helpdesk.

    Deliverables

    • Supply of the IT Helpdesk software either on-promise or on-cloud;
    • Successful deployment of the IT Helpdesk;
    • Conduct training(s) and provide related material(s) to Shelter Afrique users;
    • Provide hardware and third party software requirements needed for a
    • successful IT Helpdesk implementation if quoting for on-premise model.
    • The vendor shall be responsible for ensuring that the existing equipment and ICT assets e.g. servers, routers, switches, office laptops, desktops, printers, telephone desktops among other ICT equipment are captured into the new
    • system.
    • Six (6) months post-go live support.

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    Hospitality & Tourism Management Trainer (2 Positions)

    The Board of Governors, Mathenge Technical Training Institute, a public Institution intends to recruit qualified professionals for the following vacant position

    Minimum Requirements

    • Bachelor’s Degree in Catering and Accommodation with pedagogy or Higher National Diploma in Catering and Accommodation with pedagogy or Diploma in Catering and Accommodation with Pedagogy from a recognized Institution

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    Junior School – Finance Assistant – Procurement

    The Job holder will be required to assist the Finance Officer in procurement, finance and administration, duties at the school’s finance office in Nairobi. S/he will be required to ensure accurate preparation of financial documents, internal controls, accounting and procurement processes, and financial policies are adhered to.

    The requirements

    • A Bachelors Degree in Commerce (Finance option) or any other related field
    • Minimum CPA II
    • Have adequate knowledge on procurement processes
    • Experience working within an administrative or accounting environment in a learning institution is an added advantage
    • Display commitment, maturity & ownership and be flexible to extend working days/hours, if required.

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    Procurement & Logistics Officer

    Requirements

    • Diploma or Bachelor’s Degree in Procurement and Supply Chain Management, or related field. CIPS or any other procurement certification is desirable.
    • Minimum of 3-5 years’ experience in a similar role.
    • Experience in procuring requirements of significant complexity and value, with knowledge in both local and international market.
    • Excellent people skills with experience in collaborating in a diverse and dynamic team.
    • A strategic thinker; always ready to adapt and learn with high levels of integrity, innovativeness, accountability and honesty with good negotiation skills.
    • Technology savvy with proficiency in the use of MS Office software packages,

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    Marketing Intern

    Internship Purpose

    The Internship program will provide an opportunity to gain hands on work- experience, expand knowledge, refine career goals and build professional network and mentors

    You will:

    • Gain exposure in Sales and marketing
    • Make calls to Registrants and follow up on renewals.
    • Resolve any immediate customer complaints/ inquiries.
    • Keep a record of customer complaints on the Customer Complaint log.
    • Extract domain reports as required.
    • Provide professional answers to customers’ enquiries of different nature and format: e-mail, face to face, phone etc.
    • Track all customer inquiries respond.
    • Collect customer feedback by making clear notes on an enquiry/complaint, channeling them to relevant members of staff and by ensuring the answer is given on time.
    • Act proactively and provide timely response to the website chats
    • Pro-actively cross-sell the KeNIC services to enquirers.
    • Implement customer relationship management activities and enhance customer retention rate.
    • Support the marketing team in executing marketing activities.
    • Participate in departmental meetings as a member of the Customer Service team.
    • Prepare weekly and monthly reports.
    • Any other relevant work that may be assigned to the job holder from time to time

      Basic Requirements :

    • A final year student or a recent graduate and a holder of Degree/Higher Diploma in marketing.
    • Personable, presentable and articulate.
    • Computer proficient with Microsoft Office and Excel
    • Must be a team player and have the ability to solve problems
    • Communication skills, Phone skills, interpersonal skills,

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    Head, Merchant Sales & Solutions

    JOB SCOPE
    Key Results Areas

    • Drive acceptance of Visa payment solutions in the East African market, with a focus across various business segments, key among them top tier and marquee merchants
    • Develop strong market relationships with key merchants meant to protect and grow Visa business and brand standing with these merchants
    • Conduct quarterly business reviews with key merchants with the aim of ensuring Visa relationship adds value to clients
    • Develop and execute the merchant acceptance, merchant relations and partner strategy for East Africa, increase Visa MSV, market share, data processing revenues and create acquirer, merchant and consumer preference for Visa.
    • Play a hands on role in the deployment and go to market of a new mobile based technology solution.
    • Development of new initiatives/solutions, implement marketing/usage initiatives targeting traditional and new merchant segments, both in physical world and virtual world, with a focus on mobile based acceptance solutions.
    • Successfully translate broad strategies into specific objectives and action plans, aligning efforts of the Acceptance and Interchange organizations with other key Visa stakeholders in particular the Country and Digital Teams.
    • Establish and foster relationships with Clients and internal stakeholders at all levels of staff and senior management.
    • Understand client needs, solution deployment requirements in different environments and develop models of engagement that are easily replicable across organizations with similar characteristics for faster onboarding.
    • Support local Client Sales and Digital Teams with their sales and enablement efforts. Maintain current knowledge of technologies, products, services, methods and applications and implement new approaches and practices as required.

    Maintain and build rapport with Digital and functional teams across Visa Inc. to exchange, learn and leverage best practices

    Qualifications

    • Local market and regulatory knowledge and functional experience in acceptance, merchant acquiring, interchange management, consulting, financial transaction processing knowledge and client sales, preferably Visa, supporting highly complex clients and/or services within a highly matrixed environment
    • Established networks at decision making levels with a strong business-to-business sales track record.
    • Years of Experience: A minimum of 10 years of success in progressive leadership positions in the Payments industry
    • Education (required): Bachelor's degree or equivalent. Masters degree in a business field is an added advantage

    Technical

    • Working knowledge of payments network and processing services
    • Working knowledge of mobile technology
    • Demonstrated, detailed knowledge of the full breadth of acceptance and other products and services offered by Visa

    (preferred)

    • Working knowledge of project management tools and application
    • Microsoft office tools e.g. PowerPoint, Excel, Word etc
    • Working knowledge of Visa systems (preferred)

    Business

    • Strong Sales and relationship management skills.
    • Broad and multiple industry exposure.
    • General finance and accounting knowledge and understanding.
    • Strong influencing and negotiation skills
    • Project management experience.
    • Strong oral and written communication skills.
    • Experience shaping and delivering defined strategies.
    • Proven track record of driving growth and taking new products from conception to commercial launch.
    • Executive presence.
    • Global mind-set, desire and demonstrated ability to work cross-culturally.
    • Exposure to emerging payment solutions (mobile wallets, mobile money ecosystems, agent banking, mobile money transfers)Additional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.KenyaVisa Inc.VisaBusiness Development

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    Senior Protocol Officer

    Purpose of Job
    Provide support and performs the operation of the to ensure delivery of results within proposed budget and timeframe. 

    Main Functions

    • Provide technical and intellectual support in the management of various partnerships relevant for the division and directorate;
    • Identify best practices and monitor effectiveness of the division/directorate’s support to AU;
    • Contribute to the development of the departmental strategies and business continuity plan and participate in/ensure their implementation;
    • Involve in negotiations;
    • Foster and ensure implementation of large-scale and long-term initiatives related to strategic partnerships;
    • Support the organization of thematic networks, consultations and meetings on development cooperation and international relations;
    • Develop training materials and provide necessary training and support to Organization Units;
    • Provide technical resource allocation and policy guidance on matters relating to system and projects implementation.

    Specific Responsibilities

    • Travel
    • Responsible for business travel for staff on mission, recruited or separating leaving the AfCFTA, and contracts air travel, hotel reservations, procurement of goods and services and shipping operations
    • Manage ground transportation for airport transfers
    • Ensure the smooth functioning of the official travel for organ staff during missions, assumption of duty and end of service;
    • Oversee corporate agreements with airlines, corporate Travel Card services; and hotel and restaurant reservations
    • Update the SAP Travel system with details of the travel policy and airfares and hotel rates as negotiated with airlines and major hotel chains
    • Negotiate preferential corporate air fares with air lines represented in the host country and all locations
    • Negotiate partnership agreements for corporate airfares with airlines
    • Prepare and ensure signing of the contracts; input the negotiated tariffs in Amadeus and ensure their proper application and utilization by the AfCFTA directoratesorgans;
    • Prepare periodic statistics reports (monthly, quarterly, and annual); calculate savings made in relation to the tariff ceilings authorized under the travel policy. - prepare requests for waivers and analyze the costs of exceptions granted by Managers with regard to travel  
    • Analyze travel data and statistics
    • Procurement
    • Develops proposals on revisions to Corporate Procurement and Travel policies and procedures; develops and recommends strategy for the effective implementation of procurement policies and reforms.
    • Liaise with Partners on matters of mutual interest and best practices in Supply Chain
    • Manages, supervises and carries out the work plan of the Unit. 
    • Serves as principal advisor to senior officials; provides authoritative technical and policy advice on all aspects of procurement, travel, Grants and Contract Management; develops and disseminates best practices
    • Directs and manages planning, solicitation, negotiation, and, if necessary, termination of contractual and procurement action.
    • Provide advice to Management on all matters relating to Procurement
    • Analyses and evaluates procurement requests and ensures appropriateness of technical specifications in accordance with related established Financial Regulations and Rules, the Procurement Manual.
    • Act as Secretary to Internal Procurement Committee and Tender Board.
    • Coordinates the preparation of Departmental Procurement Plans and consolidation of the Annual Procurement Plan of the AfCFTA SecretariatCommission;. 
    • Negotiates complex Procurement Contracts and reasonable rates with Travel Service Providers.
    • Reviews and evaluate the performance of vendors and contractors with an aim to achieve probity, accountability and proper performance of obligations by both parties.
       

    Academic Requirements and Relevant Experience

    • Master’s degree in Management, Transportation, Logistics, Procurement, Supply Chain, Law, Commerce, Business Administration, Public Administration or other related fields with 8 years’ relevant experience in travel management and procurement of which 3 years should be at a supervisory level

    Or

    • Bachelor degree in Management, Transportation, Logistics, Procurement, Supply Chain, Law, Commerce, Business Administration, Public Administration or other related fields with twelve (12) years of relevant work experience in travel management and procurement of which six (6) years should be at managerial level and three (3) years at supervisory level within an international, regional or national organization. 
    • Experience in web-based management / ERP system, such as SAP.
    • Experience in management of air travels in a national or international organization. 

    Required Skills

    • Excellent interpersonal and communication skills 
    • Sound planning and organizational skills
    • Ability to negotiate diplomatically
    • Ability to delegate the appropriate responsibility, accountability and decision-making authority with regard to performance management and professional development 
    • Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic) and  fluency in another AU language(s) is an added advantage

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    Senior Project Administrator, Digital Square

    Responsibilities:

    Operational Oversight (35%)

    • Provide guidance and oversight to Program Associate and administrative staff supporting R3 activities, ensuring coordination and alignment with Digital Square and PATH strategies, standard operating procedures, and donor requirements.
    • Escalate potential compliance or financial risks to Operations Leadership and Managing Director.
    • Develop in-depth understanding of PATH policies and procedures as well as donor rules and regulations.
    • Liaise with all PATH business units (Procurement, Finance, Office of Grants & Contracts, donor reporting) as it relates to assigned portfolio.
    • Participate in program development and proposal writing and budgeting, as needed.

    Financial management (25%)

    • In coordination with project leadership, develop budgets and financial reports and advise teams on long-range budget/planning issues; monitor expenses and budgets; and conduct financial analyses including forecasting and pipelines.
    • Contribute to quarterly donor narrative reporting.
    • Respond to internal and external audit queries, as appropriate.

    Contracts management (25%)

    • Manage contractual and procurement processes, including (but not limited to) solicitations, sub agreements, subcontracts, purchase orders, work orders, and consultant agreements, memorandums of understanding, and secondment agreements.
    • Review and support the development of scopes of work and recommend payment mechanisms.
    • Negotiate and monitor complex collaborations with public and private organizations and funders.
    • Participate in funder and partner meetings to advise on operations processes and monitor for potential compliance risks.

    Other (15%)

    • Contribute to creation and maintenance of project guidance documents, including internal standard operating procedures, subrecipient organizational capacity assessments organizational development and tools, as assigned.
    • Build operational capacity of country and regional partners through organizational development.

    Required Experience

    • Bachelor’s degree required in business administration, public administration, nonprofit management or 5 years of related experience or equivalent combination of education and experience.
    • Knowledge of 2 CFR 200 and USAID regulations required.
    • Strong organizational skills; high level of attention to detail; effectiveness under deadlines; and ability to work independently with minimal supervision.
    • Demonstrated financial management skills including experience conducting financial analyses and forecasting.
    • Excellent written and oral communication skills in English; diplomacy in communicating with a broad and diverse audience.
    • Proficient in Microsoft Office software suite, and ability to learn other financial systems/software.

     Preferred skills and experience:

    • Experience with EU funded project financial management.
    • Experience with SharePoint and Salesforce.

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    Volunteer: 1-hour Organizational Strategy call for Pwani Youth Network

    What Pwani Youth Network Needs
    I'd like to learn more about how we can deal with an increasing amount of projects within our organization and how to organize and coordinate these projects

    Your Skills

    • Executive Leadership
    • Management
    • Strategy Consulting

    Your Experience

    • Experience in organizational strategy and ability to provide advice over the phone

    Your Availability

    • Works remotely from anywhere
    • 1 hour

    Why You'll Love Volunteering With Us

    • Enhance your skills while supporting a cause you care about
    • Gain samples of work & references to add to your portfolio
    • Directly impact a community organization on the ground
    • Work remotely & create your own schedule

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    National Communication Consultant

    Objective

    This consultancy will provide communications support to the PROSPECTS programme to document the impact of PROSPECTS interventions to refugees and host communities in Turkana County through development of impact stories, photos and videos.

    Specific activities under the scope

    Under the guidance of the National Communication Officer the Communications Consultant will provide support to PROPSPECT through documentation of its activities.

    Documentation of PROSPECTS activities

    • Writing interesting and compelling human interest and impact stories to be published on ILO’s website
    • Creating a database of photos of refugees and host communities during events, trainings and while at their workplace.
    • Filming and editing videos of beneficiaries on the impact of PROPECTS interventions. The videos should include good quality sound and b-rolls.
    • Provide coverage (photography and videography) during PROSPECTS activities in Turkana County as instructed by the ILO Communications Officer.

    Strategic communications

    • Working with PROPECTS implementing partners and to ensure visibility of PROSPECTS in Turkana County through their available platforms and forums
    • Working with PROPECTS implementing partners to ensure branding guidelines on all visibility products are adhered to

    Social media

    • Provide content suitable for social media such as pictures, quotes and videos that can be uploaded on the PROPSCTS’ twitter handle.
    • Working with PROSPECTS implementing partners in Turkana County to ensure activities are featured on their social media handles and PROSPECTS’ and the ILO County Office (Dar-es-Salaam) twitter handles are tagged

    Deliverables

    1. Two (2) quality videos to be uploaded on Twitter and YouTube each month (not longer than three mins)
    2. A minimum of 100 high quality action photos of refugees and host communities during the consultancy period
    3. Two (2) well written articles on PROSPECTS activities that include quotes from the various stakeholders each month

    Duration of consultancy

    The consultancy shall run for an initial 6 months with 10 working days per month.

    Required skills and experiences

    Education:

    • A college degree or diploma in communications, journalism, marketing, or other relevant discipline.

    Experience:

    • At least 3 years of professional experience in the field of communications
    • Experience working with refugees in Kakuma Camp is required
    • Experience in photography and videography is required
    • Experience working/interacting with the Turkana County Government and the Turkana Chamber of Commerce is desirable.

    Competencies:

    • Good knowledge of the organization’s mandate and its activities.
    • Good communication skills in writing and editing impact stories
    • Ability to develop scripts for videos
    • Ability to use camera equipment and basic editing software

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    Human Resources Assistant

    Duties and Responsibilities

    • Prepares employees contracts and correspondence relating to various Human Resources activities
    • Responsible for absence management and updating of the leave tracker
    • Supports in the implementation of employee benefit schemes such as medical scheme; keeps track of new members and deletions
    • Supports recruitment processes including preparing job advertisements, organizing for written test and facilitating the interview process
    • Ensures an efficient filing system (physical and electronic files) of all employee files upholding high levels of confidentiality
    • Ensures archiving of HR documents in accordance to Kenyan legal obligations and ICRC instructions
    • Continuously updates the Training database for all internal courses attended
    • Monitors the internal service task management system and attributes staff requests for validation
    • Provides administrative support to HR department and responds to queries on standard HR policies

    Minimum qualifications and required competencies

    • University Degree in Human Resources Management or equivalent qualification in a business-related field
    • 3 years’ experience in a similar position, preferably in a Humanitarian context
    • Good knowledge of Kenyan labour laws; knowledge of Somalia labour laws will be an added advantage
    • Experience working in a multi-cultural setting and working with diverse teams
    • Must be fluent in written and spoken English and Somali language
    • Excellent planning, organizational skills and high-level attention to detail
    • Strong interpersonal and communication
    • Possessing a strong degree of integrity, including the ability to appropriately handle confidential information
    • Willing to travel frequently to Somalia
    • Proficiency in Ms Office suite

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    National Communication Consultant

    Specific activities under the scope

    Under the guidance of the National Communication Officer the Communications Consultant will provide support to PROPSPECT through documentation of its activities.

    Documentation of PROSPECTS activities

    • Writing interesting and compelling human interest and impact stories to be published on ILO’s website
    • Creating a database of photos of refugees and host communities during events, trainings and while at their workplace.
    • Filming and editing videos of beneficiaries on the impact of PROPECTS interventions. The videos should include good quality sound and b-rolls.
    • Provide coverage (photography and videography) during PROSPECTS activities in Turkana County as instructed by the ILO Communications Officer.

    Strategic communications

    • Working with PROPECTS implementing partners and to ensure visibility of PROSPECTS in Turkana County through their available platforms and forums
    • Working with PROPECTS implementing partners to ensure branding guidelines on all visibility products are adhered to

    Social media

    • Provide content suitable for social media such as pictures, quotes and videos that can be uploaded on the PROPSCTS’ twitter handle.
    • Working with PROSPECTS implementing partners in Turkana County to ensure activities are featured on their social media handles and PROSPECTS’ and the ILO County Office (Dar-es-Salaam) twitter handles are tagged

    Deliverables

    1. Two (2) quality videos to be uploaded on Twitter and YouTube each month (not longer than three mins)
    2. A minimum of 100 high quality action photos of refugees and host communities during the consultancy period
    3. Two (2) well written articles on PROSPECTS activities that include quotes from the various stakeholders each month

    Duration of consultancy

    • The consultancy shall run for an initial 6 months with 10 working days per month.

    Required skills and experiences

    Education:

    • A college degree or diploma in communications, journalism, marketing, or other relevant discipline.

    Experience:

    • At least 3 years of professional experience in the field of communications
    • Experience working with refugees in Kakuma Camp is required
    • Experience in photography and videography is required
    • Experience working/interacting with the Turkana County Government and the Turkana Chamber of Commerce is desirable.

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    Office Administration Assistant

    Purpose of the function

    To ensure a well managed and supportive office environment for the employees and Partners of Terre des Hommes Netherlands Busia Field Office and assist staff in clerical and administrative tasks as directed by the Finance and Administration Manager and field based Project Manager.

    Result Areas

    Office Administration

    Front Office Operations

    • To manage and maintain the front desk and reception area of the office.
    • Carry out reception tasks such as mail handling, copying and scanning, and manage the office equipment.
    • To receive visitors and ensure they are fully assisted.
    • Maintain a register for all incoming and outgoing mails, couriers etc.
    • Distribute the incoming documents to respective staff.

    Information and communication

    Provide clear and accurate general information about Terre des Hommes Netherlands to callers/ visitors according to internal guidelines.

    Office Management & Office Supplies

    • Ensure all provisions of the Office Lease Agreement are fully adhered to and update the Country Office on any areas of concern.
    • To ensure the cleanliness of all the working spaces and the office environment.
    • Procure, issue and manage the inventory of office supplies (including stationery, kitchen supplies), according to the needs and requirements of the departments, internal guidelines and approved budgets.
    • To manage and maintain a stock register for all supplies.

    Filing and documentation

    • To maintain a well organized filing system for all project documents.
    • Ensure safe and confidential custody of all project documents in the office.

    ICT

    • Ensure all office equipment is well maintained and updated in the Assets Register.
    • Keep records of all equipment assigned to staff.

    Result: Improved quality and maintenance of ICT and digital documentation of Terre des Hommes Netherlands relevant documents.

    Other Duties

    • In liaison with the Country Office, assist in duties related to administration and operations, such as procurement of goods and services for the Project – Conferences, Vehicle Hire etc.
    • If applicable: Cash Management: Manage the Office Petty Cash within set limits and guidelines.
    • Assist the Project Team in preparation of Payment Requests to the Country Office.

    Result: To ensure effective and efficient operations of Terre des Hommes Netherlands front office and administration.

    Knowledge and experience

    • Diploma in Business Administration or other relevant field.
    • Two years of professional experience in office administration, preferably working within the NGO sector.
    • ICT experience and knowledge of Google working environment and use of other office equipment.
    • Good communication skills – both written and spoken.

    Other Key Competencies:

    • Focus on results
    • Cooperation and Teamwork
    • Time management
    • Accuracy and great attention to detail
    • Planning and organizing

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    Capacity Building Officer

    Job Purpose: 

    The Capacity Building Officer will be responsible for assisting the Training and Membership Manager in designing and implementing capacity building programmes to provide total coverage of all appropriate training needs for the members of the Institution of Engineers of Kenya.

    Key Responsibilities

    • Design high quality capacity building programmes for IEK members
    • To maintain effective communication with members to establish training needs
    • Develop training needs assessment tools
    • Analyze training needs to develop new training programs or modify and improve existing programs
    • To develop and maintain training material to the highest standard
    • To evaluate the effectiveness of training and modify materials as appropriate
    • Accurately capture member CPD points and ensure they are updated by the Engineers Board of Kenya (EBK)
    • Update training materials, in line with changes to the legislation, processes and agreements.
    • Support the compilation and submission of training reports
    • Ensuring all assessments and evaluation tools are administered before, during and after training
    • Develop the Annual Training Calendar in conjunction with the Training and Membership Manager
    • Support in the development of training timetables and allocation of sessions to facilitators
    • Maintain a database of resource persons in the various thematic areas
    • Ensure resource persons have submitted invoice to Finance after trainings and follow up on payment
    • Ensure communication to members concerning upcoming trainings is done in a timely manner
    • Ensure renewal of registration with NITA is done promptly
    • Liaise with Finance to ensure timely payment to NITA

    Qualifications and Background Requirements

    • Bachelor Degree in Business Management, Human resource, Leadership or equivalent. ∙
    • Demonstrable 2 years experience as a capacity building/training officer.

    Preferred Skills

    • High level of professionalism
    • Proven track record of boosting company growth through training.
    • Excellent verbal and written communication.
    • Ability to conduct thorough needs assessments to gauge training needs. ∙ Energetic, determined, and highly capable disposition

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    Engineer - CNM

    Key Responsibilities

    • Schedule and perform all 1st line corrective & preventive maintenance on Core Network elements as per vendor recommendation.
    • Clearance of faults from NOC Escalated to Core Network Maintenance.
    • Identify the need for internal training.
    • Conduct training for new staff
    • Configuration changes on Network elements S/W upgrades.
    • Supervising and monitoring contracted works in the MSRs to ensure safety of the live equipment and successful completion of all works.
    • All switching Network elements & new Technologies

    Technical / Professional Qualifications

    • Degree or a Diploma in electrical and electronics engineering or telecoms engineering or equivalent qualification from recognized institution.
    • 2-5 years’ experience in a telecoms preferably GSM environment in SSS operations, network Management, commissioning, installation and maintenance of digital Telecommunication equipment.

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    QSSK-DGM-TSR-Technical Sales Representatives (Ruaka)

    Job Role Description

    To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas

    Roles And Responsibilities

    • Responsible for signing up /enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
    • Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
    • Satisfactorily take the customer through the contract ahead of installation
    • Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration
    • Ensure the customer/user is present at the time of installation.
    • Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
    • Responsible for giving honest feedback to operations on any consumer complaints.
    • Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
    • Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
    • Responsible for managing the delivery process as stipulated by the organization and use of the required technology
    • Plays a role in giving vital information to the organization around the competitors activities
    • Manages and maintains all the customers accounts in each area.
    • Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.)

    Qualifications And Skills Required

    • Post O-Level qualification, Sales qualification, and at least 2 years working in sales and customer service role
    • Experience working in Sales and Customer Acquisition and customer support
    • Integrity, Honesty, Commitment to Company goals
    • Individual initiative good communication skills on the telephone and in person
    • Friendly and helpful interpersonal style
    • Ability to stay calm when customers are stressed or upset.
    • Attention to detail
    • Fluent in English and Kiswahili

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    Monitoring & Evaluation (M&E) Intern

    Job Summary

    As a M&E Intern, you will work under the supervision and guidance of the Head of Office of Data and ICT, working closely with all program staff to implement ICI’s M&E commitments, improve program quality through enhanced program management systems and processes, including data quality processes. The position will support measurement of metrics across partner counties and countries in line with ICI’s list of set indicators. You will support the M&E team in managing to ensure effective implementation of programs.

    Key responsibilities

    • Assist in routine data collection and entry for various program interventions and research studies and ensure complete, accurate, clean and consistent data is shared with the M&E team for data analysis and action planning.
    • Ensure proper filing of M&E documents including questionnaires, monitoring reports, datasets among others.
    • Review, analyze, and validate activities data to ensure consistency, integrity and accuracy based on program specific guidelines.
    • Prepare and submit accurate and timely reports, to the managers and other program stakeholders.
    • Keep the M&E database up to date and help program staff prepare periodic high-quality reports.
    • Maintain documentation and standardize data management procedures and evaluate the effectiveness of program interventions as well as develop ad-hoc reports project highlighting project/program outputs, case studies, stories highlighting areas for project improvement.
    • Ensure relevant program data collection and reporting tools are in place and are being used correctly by staff to collect required and accurate data for project monitoring and performance.
    • Assist program staff during survey planning and implementation especially preparing logistics needed, participating in data collection and cleaning.
    • Ensure quality of monitoring and data reported by field offices and volunteers through capacity building, supportive supervision, routine checking and regular validation of data.
    • Undertake regular monitoring and technical support visits to program sites to assess progress against approved plans, provide feedbacks and recommendations for timely improvement.
    • Develop and oversee the implementation of Standard Operating Procedures (SOP) and guidelines for data management and data quality assurance in line with International Cancer Institute, national and international policies.
    • Perform any other duties deemed necessary by the supervisor to support the overall Management, Supervision, Monitoring and Evaluation of the implementation of the Program.

    Minimum qualifications

    • Bachelor’s degree, preferably in Monitoring & Evaluation, Public Health, Project Management, Statistics or Biostatistics, Health Records and Information Technology or any social sciences related field.
    • Any other trainings in M&E will be an added advantage.
    • Knowledge using statistical analysis packages for analyzing datasets (Excel, SPSS, STATA etc.) and generation of reports for decision making.
    • Knowledge and experience in analyzing qualitative data using any qualitative analysis software (NVivo, Dedoose, MAXQDA etc.).
    • Demonstrated ability on designing and maintaining data collection tools.
    • Ability to maintain high standards of personal integrity; establishing productive relationships; strong interpersonal communication and facilitation skills.
    • Computer skills: Hands on competency in Microsoft Office.

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    Intern/Junior Marketing Specialist (Remote Internship)

    Your Profile

    • Strong communication skills with the ability to discuss any issues with a wide variety of individuals and groups
    • Capability to produce content on time, with attention to detail, and an emphasis on identifying and pitching to a target audience
    • A well-organized team player with the ability to perform various tasks, act individually, and think creatively
    • Familiarity with Microsoft applications and Zoom
    • Willingness to learn and develop marketing skills
    • Competitive and proactive attitude
    • Fluency in English

    You Will Learn How To

    • Design and execute marketing and promotional campaigns for clients
    • Interact with clients and customers with a professional and enthusiastic demeanor to build relationships and increase sales margins
    • Monitor digital marketing campaigns based on goals and KPIs
    • Generate new leads to grow company revenue
    • Develop your professional skills to grow both within the company and on your own
    • Work directly with the marketing and sales team to accomplish tasks assigned by senior management
    • Build and maintain trusting relationships with new and existing customers
    • Present ideas to the sales and marketing team and other operational areas within the organization to improve sales processes and marketing procedures to ensure we are operating efficiently and effectively
    • Support the marketing team with daily administrative tasks

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    Waiter/ Waitress

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

    • Welcomes the guests and ensures they are attended to i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
    • Liaise with kitchen to ensure the highest standard of food quality and visual appeal

    Your experience and skills include:

    • Excellent reading, writing and oral proficiency in English
    • Computer knowledge (Microsoft Excel, Word, PowerPoint) 
    • Eagerness to learn and share knowledge with the Team
    • A positive, energetic and motivated personality and professional attitude
    • Must be well-presented and professionally groomed at all times
    • A hardworking attitude who is ready to complete all duties, responsibilities and additional tasks set by the Outlet Leader with positivity
    • Strong interpersonal and communication skills
    • Must always have a friendly attitude, develop strong working relationships with all colleagues and Leaders, demonstrating respect and understanding
    • Use professional verbal language and body language at all times
    • Hospitality Studies is preferable
    • Strong reading, writing and oral proficiency in the English language
    • A second foreign language is a plus

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    Loan Specialist -Team Leader

    REMUNERATION & BENEFITS

    • One will be able to earn a competitive packages.
    • Sales commissions on sales made and on all complaint loans at the end on every month.
    • Individual and Team commissions
    • PAR commission based on loan book portfolio.
    • Join a Club(s) and enjoy unlimited benefits based on different clubs joined.

    EXPERIENCE, KNOWLEDGE & SKILLS

    • Minimum 3 years’ experience in Logbook Loan sales position gained in a Credit, MFI or Financial Institutions with demonstrable ability in providing guidance in all areas of credit operations including processes, systems & models.
    • Must have excellent communication skills and strong emotional intelligence.

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    Information System Auditor

    Duties and Responsibilities

    Duties and responsibilities of the Information System Auditor/ICT Officer will entail:

    1. Perform internal Information system control, Audit reviews of computer system, development standards operating procedures and program me control;
    2. Prepare quality Information System Audit reports;
    3. Participate in providing quality assurance in technology acquisition and implementation;
    4. Review system backup, disaster recovery and maintenance procedures;
    5. Recommend revisions to audit procedures to enhance efficiency;
    6. Conduct operational compliance, financial and investigative audit;
    7. Design and program me specifications in liaison with users, Monitoring of Control System which ensure the accuracy and Security of data;

    Person Specification

    For appointment to this grade, a candidate must:

    • Have a degree in any of the following fields: Computer Science/ Information Communication Technology or in any other related studies from a recognized institution;
    • Have experience of not less than three (3) years, in Information Systems Auditing, or ICT Quality Assurance;
    • Certified Information Systems Auditor (CISA), as an added advantage;
    • Fulfilled the requirements for Chapter six (6) of the Constitution.

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    Data Analyst ( Payments Unit)

    What You Will Be Doing

    • Interpret data, analyze results using statistical techniques and provide ongoing reports (Exploratory data analysis)
    • Identifying patterns and trends in data sets
    • Work with management to prioritize business and data needs
    • Handle ad-hoc request for data discovery, exploration and insights for business and product improvements
    • Define data layers for events or properties that needs to be tracked
    • Conduct impact analysis and gap analysis as per product and business needs
    • Collaborate with DE for insight automation when dealing with recurring data request or information
    • Create data visualisations to effectively convey findings
    • Gatekeeper for data quality

    What You Will Need For This Position

    • BS in Mathematics, Economics, Computer Science, Information Management or Statistics
    • Must have the ability to write complex SQL, doing cohort analysis, comparative analysis
    • Experience working directly with business users to build reports, dashboards and solving business questions with data
    • Experience with doing analysis using Python, R and Spark is a plus
    • Experience with Tableau, QuickSight is a plus
    • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, ...)
    • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
    • Adept at queries, report writing and presenting findings

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    Driving Instructor

    Key Responsibilities:

    • Prepare detailed driving course content and lesson plans
    • Prepare, instruct, and assess learner readiness to undertake NTSA driving exams according to NTSA guidelines and curriculum
    • Administer practical lessons to learners, including how to operate a vehicle, undertake safety checks, and respond in case of emergency
    • Prepare and maintain learner progress report (s)
    • Maintain the learning facilities and other assets afforded to discharge assigned responsibilities effectively
    • Prepare, accompany, and coordinate learners to and at the assigned NTSA facility while ensuring 100% success rate 

    Knowledge, Skills, and Experience required:

    • Valid driving and Instructor license 
    • High School Certificate or equivalent 
    • Minimum of 2 years of driving instructor experience 
    • A valid certificate of good conduct 
    • Good knowledge of oral instruction and delivery techniques
    • Good computer skills 
    • Working knowledge of NTSA Traffic Act and Regulations

    What we offer:

    • Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
    • Opportunities to learn and grow together with us
    • Competitive compensation package
    • Health benefits

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    Director of Physical Planning

    For appointment to this position a candidate must:

    • Have a Bachelor’s degree in any of the following disciplines: Urban and Regional Planning, Urban Planning or Town Planning from a recognized institution;
    • Have a Master’s degree in Urban and Regional Planning, Urban Planning, 
    • Regional Planning or Town Planning from a recognized institution;
    • Be a corporate member of Kenya Institute of Planners or Architectural 
    • Association of Kenya (Town Planning Chapter);
    • Be registered by the Physical Planners Registration Board;
    • Have served in the grade of Senior Assistant Director of Physical Planning 
    • for a minimum period of three (3) years; OR have served as a physical 
    • planner in a reputable organization for a period not less than 6 years.
    • Have attended Strategic Leadership Development Programme (SLDP) or 
    • a leadership management course lasting not less than six (6) weeks from a recognized institution;
    • Have a certificate in computer applications;
    • Have proven administrative ability and professional competence necessary 
    • for the effective performance of work at this level; and
    • Demonstrated managerial and professional competence in work 
    • performance and exhibited a thorough understanding of national policies, 
    • goals, objectives and ability to relate them to the Physical Planning function.

    Duties and responsibilities will entail: -

    • Coordinating, planning and development control of County Government Towns, Urban Areas and Cities;
    • Overseeing the formulation of physical planning manuals, standards and guidelines for the county government;
    • Coordinating research on matters relating to strategic county projects and 
    • programmes, human settlement patterns, urbanization patterns, urban 
    • sprawl and emerging methodologies, issues and trends;
    • Coordinating preparation of county, metropolitan, regional, urban and rural physical development plans; 
    • Formulating strategies for public education, participation and engagement; 
    • Overseeing the preparation of annual county physical planning reports; 
    • Monitoring and evaluation of physical planning projects/programmes at the county; and
    • Preparing and implementing strategic plans and annual work plans; and 
    • facilitating continuous professional development of staff.

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    HR & Admin Coordinator

    Accountabilities

    Staff Recruitment & Selection:

    • Report on any hiring gaps and coordinate with the HR –HQ and the company directors based on seasonal needs.
    • Responsible for the on-the-job orientation for new hires with GMC Policies and Values and working closely with HR.
    • Report & Monitor Staff Turnover by the department and submit a report to Associate HR Director -Talent Development & the Group HRM.

    Employee Training & Development:

    • Schedule training for all hotel employees (for example, customer service skills training), Manage the training calendar through guidance by the HRM department, and liaising with the line managers.( Coordinating all GMC Staff training)
    • Supporting GMC with departmental training requirements including inductions, Onboarding of new hires and ensures compliance is achieved by working closely with the Associate HR Director -Talent Development & the Group HRM.

    Employee Relations & Welfare:

    • Act as the point of contact when employees have queries or job-related issues and escalate the issues to line managers and HRM department.
    • Manage any disciplinary issues with the line manager and escalate serious cases to the HRM with immediate action.

    Human Resources Compliance:

    • Assist in the Implementation and developing and updating of policies on issues such as performance management, disciplinary procedures, absence management, and code of conduct.
    • Overseeing employee attendance and working schedules and ensuring discipline is managed at all times, this includes breaks.
    • Managing staff leaves and sick leaves and ensuring they are taken effectively and not abused including PH days. – Ensuring to work closely with the Line Managers.
    • Manage Staff Leaves & Public Holidays and ensure effective utilization and zero misuses by working closely with the line managers.
    • Prepare employee files and records; ensure they are safely kept and all the statutory documents.

    Human Resources Information & Payroll:

    • Assist in payroll preparation by sharing regular payroll changes to the Accounts Assistant and the Associate Directors-Finance & Operations
    • Issuance of staff payslips by sending online and maintaining Confidentiality.
    • Ensure that all staff is compensated accordingly in line with the GMC Compensation and Benefits policy.
    • Ensure high levels of confidentiality are maintained at all times and provide information only to those with a need to know.

    Workplace Health & Safety:

    • Ensure GMC Fun Place staff are compliant with relevant health and safety regulations, including safety wear.
    • Ensure to carry out inspections of facility Hygiene and work with support staff to ensure the facility is kept new at all times.
    • Need to know and follow the Health & Safety at Work Act and comply with the hotel’s Health & Safety policy.
    • Ensure Staff are clean and maintain hygiene levels and are on uniform at all times, managing any irregularities with the Line Managers.
    • Ensure all Health & Safety policies and procedures are implemented as required.
    • Ensure areas of responsibility comply with Work Health and Safety policies and procedures.
    • Ensure staff are appropriately trained in WHS, standard work method statements and risk assessment.
    • Ensure standard work method statements are reviewed annually.

    Performance Management:

    • Draft SMART job descriptions for staff in all sections within the facility
    • Coordinating staff appraisal exercises and ensuring all reports are received in time and processed.
    • Ensuring all staff on probation are appraised and performance reports submitted

    Perform other duties as may be required from time to time.

    Prerequisites:

    • Confidence in working independently and as part of a team.
    • Flexibility to respond to a range of different work situations.
    • Effective written and oral communications skills, including preparing reports, policies, and procedures.
    • Experience in interviewing, orientation, training, and/or supervision of employees.
    • Conflict resolution and crisis management
    • A strategic thinker and a person who understands business management through people.
    • Ability to work efficiently under pressure and deal with stressful situations during busy periods.
    • Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
    • Outstanding organizational, time management, and people management skills.
    • Flexible, adaptable, and able to follow laid
    • Computer proficiency, e.g. keyboard experience, email, Word, Excel, PowerPoint, HRIS systems.
    • Ability to integrate and work cohesively as part of a team.
    • Available to work on-call, long hours, over the weekends, and during holidays thriving in a high-pressure environment
    • Physical ability to stand for long periods of time.

    Education:

    • Degree in Human Resources from a recognized & reputable institution of higher
    • Certification in Human Resource Management-CHRP will be an added advantage.
    • At least 2-3 years experience in HR and Admin roles.
    • Knowledge of local labor/employment

    before 28th May 2022.

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    Health Project Officer

    Role Summary

    The Health Project Officer will oversee daily implementation of the DMPA-SC (contraceptive method) project. Their focus will be on ensuring that milestones for the project are achieved and the project is implemented fully and in line with the Ministry of Health plan and regulations. The project officer will support training of various cadres on DMPA-SC family planning method. Additionally, the project officer will manage all partners for the project and make recommendations on ways to improve and grow the project. [S]/he will be reporting to the Kenya Health Lead. 

    Your Responsibilities

    • Responsible for managing all aspects of project cycle including planning, implementation, monitoring and evaluation.
    • Ensure that the quality of the project is maintained through an effective monitoring system and that accurate data and information on best practices is documented.
    • Monitor day-to-day progress against project milestones and activities, against scheduled work plans and overall project objectives.
    • Be the focal point for all partners of the project including the Ministry of Health.
    • Support implementing partner to engage with government stakeholders and the private pharmacies throughout the project implementation.
    • Work with partners to identify needs for technical support and capacity building and help facilitate the provision of these needs
    • Promote shared learning and collaboration between partners.
    • Monitor project expenditures and ensure budget is strictly adhered to, financial procedures are observed, and all supporting documents are provided.
    • Update continuously training and user guide information for DMPA-SC.
    • Ensure project narrative reports are prepared and submitted on time using donor reporting requirements.

    N/B: This project will run for a period of 6 months.

    Qualifications

    • You have a Degree in Public Health, Clinical Medicine, Nursing, Project Management, or any other related field. Masters Degree in Public Health or Project Management will be an added advantage.
    • You have solid expertise in running health, grants projects and monitoring and evaluation.
    • Working experience of 5 years and above supporting implementing partners.
    • Solid understanding of the provision of contraceptives in Kenya.
    • Experience in compiling, producing and disseminating information.
    • Strong interpersonal skills and ability to work as part of team.
    • Added advantage in offering maternal & child health and family planning services.
    • Ability to work independently.
    • Ability and willingness to travel within the country if required.

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    Regional Procurement Lead - ESA

    Essential/ Desired

    • At least 5 years in a regional procurement managerial position
    • International procurement, preferably having extensive knowledge of the East and Southern Africa market. Having previously worked in a regional procurement management level is a strong advantage.
    • A first Degree in related area, Master level degree will be an advantage.
    • CIPS Diploma or equivalent professional certification, MCIPS certification desirable
    • Pharmaceutical qualification will be an added advantage.
    • Working knowledge and skills in use the of Sap Ariba or other ERPs.
    • Having experience in the INGO sector and in handling, Cash Transfer Procurement, pharmaceutical procurement and construction contracting will be an added advantage.
    • Experience in running complex and high-volume procurement processes and in high volume contracts negotiation (>USD 1 million) with financial benefit delivery
    • Proven ability to review supply demands and trends; to develop strategies to fill identified gaps
    • Experience working with large institutional donors and knowledge of their rules and regulations
    • Strong change management and transformation programme experience
    • Ability to synthesize and analyse information, and make clear, informed decisions
    • Ability to build relationships quickly with a wide range of people, both internally and externally
    • Strong planning, management and coordination skills, with the ability to organise a substantial workload comprised of complex, diverse tasks and responsibilities
    • Experience in developing the capacity of procurement staff through the use of training, performance management frameworks and development plans.
    • Experience in implementation of efficient procurement systems, policies and procedures.
    • Excellent written and spoken communication and interpersonal skills
    • Cross-cultural experience, understanding and sensitivity
    • Excellent ability with MS-Office applications particularly Excel
    • Willingness and ability to travel within the region
    • Sense of diplomacy and negotiation skills
    • Experienced in managing people is a must
    • Able to prioritize and work with limited supervision, self-motivated, resilient to stress

    Contract duration: 2years

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    Execution Manager

    Key Responsibilities

    • Maintain a pro-active approach on Customer Engagement at Leadership level, by offering suggestions / solutions to move up the value chain
    • Overall Delivery of Services to exceed expectation resulting in Customer Delight
    • Display strong leadership skills, be able to lead, motivate and engage the direct reports/ larger team that leads to world class employee engagement and staff retention.
    • Empower the team to suggest alternate viable solutions and actively resolve customer complaints within stipulated timeframe
    • Support / Coach / Encourage and motivate team members for better performance and personal growth
    • Operational Excellence (OPEX) as a way of life in Execution.
    • Identifying adhoc customer requirements / exceptions and ensure that the feasible requirements are fulfilled with a sense of urgency
    • Develop and maintain tools for monitoring performance & deliverable of processes.
    • Ownership of landside transport and Customs Services in the country to deliver growth, profit and great customer satisfaction
    • Develop and execute cost savings plans in line with procurement logic to deliver a consistently deflationary cost profile while maintaining excellent standards of safety and reliability, including efficient planning and triangulation
    • Improve the asset utilization of key transport modes including contracted rail and truck networks while build strong and collaborative relationships with both established and new vendors
    • Deliver improvements to key processes to improve productivity and service levels to get on time delivery and proactive notification to the customer
    • Drive process efficiency, improve complaint resolution timeliness, optimize by challenging business rules/limitations, and improve end-to-end service delivery to customers
    • Manages professional staff, including entry-level, and / or supervisors. Adapts departmental plans and priorities to address resource and operational challenges
    • Handles most situations independently and is guided by policies, procedures, and the business plan, but will seek advice and guidance on more complex issues. Applies subject matter expertise.

    People Management

    • Proven track of leading a diverse team
    • Hands on internal team conflict resolution, stakeholder management and people processes

    Qualifications and Education Requirements

    • Master’s degree or bachelor’s degree in Business Administration or equivalent
    • 7+ years in logistics and supply chain in a leadership position

    Preferred Skills

    • Practical understanding of supply chain operations and how to leverage it solves different customer pains
    • Track record for successful performance
    • Strategic influencing and stakeholder management
    • Over 5 years proven experience leading diverse teams in a matrix organization
    • Should be forward thinking with strengths in planning and execution

    Technical and Personal Skills:

    • Robust understanding of obsessive customer centricity
    • A strong continuous improvement mindset
    • Excellent communication and problem-solving skills.
    • Strong execution mindset
    • Team player with excellent stakeholder management skills
    • Cost consciousness and optimization mindset
    • Self-motivated, independent starter who is also a good team player
    • Strong analytical skills

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    Customer Care Manager

    AS CUSTOMER CARE MANAGER YOU WILL:

    • Ensure the order-to-cash cycle and develop the Supply Chain relationships with our clients in order to better meet their expectations (service, deadlines, stock in trade, projects etc.) while contributing to the economic performance of the Business Units.  
    • Identify our customers’ needs and customers segments and define the related strategy
    • Define in accordance with the Business Unit and the Supply Chain Director the Customer Care policy and priorities
    • Implement the organization, processes and resources needed for the Customer Care policy
    • Set out and follow the performance objectives through the dashboards (customers service, cost to serve) 
    • Ensure the smooth execution of the order-to-cash cycle in full conformity with the supply chain management standards of the group (cut off, tariff, sales terms and conditions)
    • Ensure the execution of the credit policy defined with the Chief Financial Officer and Credit Controller
    • Develop the collaboration with our clients (data exchanges, shared KPIs, flows optimization, cost follow-up, OSA, stock in trade, B to B portal, B to C portal etc.) 
    • Ensure the sharing and reliability of information related to the clients within the organization (Demand planning, physical distribution, sales, controlling etc.) 
    • Recruit, develop and manage his/her team taking care of the know-how transfer and the development of expertise. Implement departmental changes. 
    • Contribute to the improvement of the processes and information systems related to his/her activity and be the referent of his/her job in his/her country (SD Module Key User)
    • Animate and train the Supply Chain community on the best practices and tools related to his/her area of expertise

    TECHNICAL & PROFESSIONAL COMPETENCIES REQUIRED

    • Expertise in customer supply chain / supply chain knowledge 
    • Commercial knowledge / knowledge of general terms of trade
    • Able to think strategically seeing the big picture
    • Ability to participate in the closure of complex supply chain problems 
    • Excellent communication skills both verbal and written plus presentation skills
    • Problem solving and decision making
    • Good customer relations & interpersonal Skills

    EDUCATION AND EXPERIENCE (MUST HAVES)

    • Minimum of a university degree in a relevant field
    • Supply chain qualification or equivalent (CIPS, CILT, APICs etc.)
    • Minimum 4 years of industry experience in Supply Chain environment preferably in an FMCG
    • Computer literate (strong Microsoft Office skills) with ERP experience (SAP/SAP Business One SD Module experience is an added advantage)

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    Business Development/Marketer

    MARKETERS RESPONSIBILITY

    • Performing in-house, competitor, and consumer analyses to shape new undertakings.
    • Devising and coordinating intangible and experiential marketing endeavors.
    • Teaming with pertinent internal stakeholders to roll out seamless, effective campaigns.
    • Boosting our presence by harnessing paid and organic formulas.
    • Making physical visits to introduce our services to prospects.
    • Building sustained, profitable ties with our customers.
    • Analyzing metrics at strategic moments to ascertain successes.
    • Compiling informed reports to guide all marketing-related efforts.
    • Partaking in marketing workshops to enlarge your skill set.

    MARKETER SKILLS AND QUALIFICATIONS

    • Effective writing, speaking, presenting and active listening skills.
    • Good interpersonal skills, including the ability to collaborate with management, team members, clients and customers where applicable.
    • Familiarity with content management systems, webpage analytics, customer relationship management and other relevant software.
    • Data analysis, critical thinking, problem-solving and decision-making
    • Understanding of industry best practices.
    • Creativity, adaptability and familiar with current marketing trends.
    • Excellent collaboration and teamwork skills.
    • Project management skills, like goal-setting and deadline management.
    • Great organization, time management and prioritization abilities.
    • Comfortable in high-pressure and fast-paced environments.

    MARKETER REQUIREMENT

    • Degree/Diploma in a marketing-centered discipline or related course.
    • Recent, demonstrable experience in a marketing-intensive post.
    • Capacity to interpret marketing-related metrics.
    • Ability to configure organic and paid formulas.
    • Unrivaled networking techniques.
    • Superb research, presentation, and bargaining skills.
    • Refined and modifiable written communication abilities.
    • Insightful, pragmatic, and imaginative.

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    Lead Software Development Engineer in Test

    Brief Description

    Reporting to the Quality Engineering Lead, the position holders will be responsible for standardizing the quality engineering practice across all quality engineering chapters in fintech and new business.

    Key Responsibilities;

    • Responsible for defining and driving the software quality strategy and roadmap in functional/non-functional and automation within all quality chapters under fintech and new business
    • Responsible for providing direction to the QE engineers and chapters to ensure the activities of the team are aligned with all stakeholders
    • Responsible for setting up quality gates and criteria for all testing activities within channels and core IT and ensuring adherence to these gates
    • Responsible for performing and providing guidance and mentoring on Blackbox & white box testing using best in class procedures and technologies
    • Responsible for updating and maintaining the test regression suites for fintech and new business, ensuring over 80% automation to reduce testing man hours and reducing testing times

    Qualifications

    • Bachelor of Science Computer Science, Computer Engineering or Software Development or related subject.
    • Must have ISTQB Certification (Test Manager certification, Advanced test automation certification or performance testing certification)
    • 5 years + experience in software testing in a busy IT environment
    • Strong understanding of the software Testing Life cycle
    • Experience in managing large test teams
    • Ability to effectively manage competing resources and priorities
    • Experience and vast knowledge in Test Driven Development approaches
    • Must have experience in CI/CD tools such as Jenkins/Drone/Travis/GitlabCi
    • Experienced in at least one mainstream programming language (Java, Python, JavaScript) with a bias towards Java
    • Strong risk identification and mitigation planning skills
    • Experience in Micro services and containerization platforms
    • Experience in Test automation tools and techniques such as Selenium, TestNG, cucumber, Appium etc.
    • Experience in performance engineering and tools such as JMeter, Locust.io, HP Load runner

    Closing: 20 June 2022

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    Logistics and Warehouse Manager

    Job Description

    Your responsibilities:

    • Manage & assure performance, quality of Bosch warehouse operation and local distribution on daily basis (Services done by external logistics service providers).
    • Monitoring, supporting & steering of logistics service providers for warehousing and transportation.
    • Supporting import team with new incoming shipments.
    • Be the local expert for the Bosch Warehousing Management System.
    • Key Performance Indicators reporting and detective control.
    • Logistics interface for three Bosch divisions and their customer in Kenya.
    • Project management to implement new requirements and process improvements.
    • Logistics cost responsibility (incl. business planning).
    • Invoice verification for logistics services.
    • Supporting purchasing with logistics tender.

    Qualifications

    • A Business -related degree in Logistics, Supply chain management, or similar.
    • Minimum of 7 years of practical experience in warehousing and transportation.

    Characteristics and skills:

    • Ambitious, self-starter, with the ability to multi-task and effectively manage priorities.
    • Team leader who is flexible with their approach to work.
    • Demonstrate effective time management and organization skills.
    • Effective oral and written communication skills.
    • Attention to detail and ability to produce accurate work.
    • Ability to troubleshoot and resolve problems.
    • pro-actively.
    • Excel skills is required.
    • Proficiency in English.
    • Strong IT skills, Warehousing Management system.
    • Entrepreneurial and customer-oriented mind-set.
    • Assertiveness.
    • Analytical thinking.
    • Autonomous working.

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    Audit Manager

    Main accountabilities 

    Leadership & management

    • Assisting the Director of Internal Audit with the delivery of assurance processes to provide a first class Internal Audit service within the organization.
    • Establish and develop the profile of Internal Audit in the regions working with Regional Leadership to embed risk-based assurance as a valued professional service

    Strategy and/or planning

    • Contributing to the creation of the annual audit plan, with key responsibility for identifying and proposing relevant assurance needs aligned to the principal risk profile and overall strategic priorities

    Relationship and stakeholder management

    • Develop a strong regional and global network in order to identify risks and opportunities to add value and coordinate control framework improvements

    Consultancy, analysis and problem solving

    • Performing ad-hoc advisory engagements to provide strategic insight on risks and controls to Senior and/or Regional Management.

     Role specific skills

    • Knowledge of Internal Audit practices (COSO, IIA etc.)
    • Knowledge of Public Sector Internal Audit Standards and the mandatory elements of The Institute of Internal Auditors’ International Professional Practices Framework (IPPF)
    • Risk assessment and analysis

     Education, Certification and Professional Qualifications

    • A professional accountancy or internal audit qualification is required.

    Language Requirements

    • The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.

    Role specific knowledge and experience

    Essential

    • Experience of working in international and multi-cultural organisation
    • Robust experience of risk-based audit
    • Proven track record of building productive relationships at all levels of the organisation
    • Reporting and engaging effectively with senior management
    • Independently minded and willing to challenge existing business practice
    • Be an exemplar of integrity, honesty, discretion and professionalism
    • Managing a portfolio of audits to time and quality across multiple locations and business areas
    • Strong track-record with proven experience of successfully managing and delivering similar roles including line management experience.

    Desirable

    • Knowledge of SAP applications
    • Knowledge of Shared Services operations
    • Experience of third party contract assurance
    • Program management qualification e.g. MSP, PRINCE2
    • IT assurance qualifications e.g. CISA
    • Data analytics experience
    • Knowledge on use of audit software or tools e.g TeamMate
    • Knowledge of governance in a group structure (regional hubs, service clusters) 

    Closing Date – 08th July 2022 (23: 59 UK Time)

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    Electoral Analyst Assistant

    Responsibilities

    • Possesses a university degree in law or political science and relevant work experience for the position.

    GENERAL FUNCTIONS: Under the direct supervision of the Election Analyst, the incumbent will assist with the following tasks:

    1. Assist in assessing the implementation of the national election legislation, at the level of the national election commission and other governmental bodies responsible for administering elections, concerning, in particular, the delimitation of constituencies, the voter registration, the political party registration, the candidate registration, and the polling, counting and tabulation of votes.
    2. Assist in assessing the performance of the election administration and other governmental bodies responsible for administering elections concerning technical preparations for the election.
    3. Assist in observing sessions of the election administration, following the issues on its agenda, and providing the Mission with information about the meetings and complaints brought to the election administration.
    4. Assist in assessing the performance of the election administration, the extent of its effectiveness, independence, impartiality and transparent operation, and the degree to which it has the confidence of election stakeholders.
    5. Assist in assessing the election administration’s capacity, in relation to voter education initiatives, training of election officials, material production and distribution.
    6. Assist in meeting with election analysts from NGOs (domestic and international) involved in the elections process. Liaise with domestic observers groups.
    7. Assist in preparing Short Term Observer report forms, ensuring that the information gathered can be processed effectively.
    8. Assist in contributing to the preparation of weekly reports, the preliminary statement and the final report.
    9. Perform any other duty required for the good functioning of the Mission.

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    HR & Administration Intern

    MAIN PURPOSE OF THE JOB

    Under the overall guidance of the Head of HR and the Administration, the HR Intern will be responsible for providing day-to-day administrative support to the human resource team.

    PRINCIPAL RESPONSIBILITIES

    Recruitment and selection support

    • Participate in the drafting of the adverts for authorized recruitment
    • Publishing job descriptions and adverts on the various recruitment platforms
    • Support in the screening of applications and CVs according to the requirements provided for the role
    • Coordination of interviews, communicating with applicants and scheduling interviews
    • Ensuring all recruitment approvals are received and filed
    • Support with logistical and coordination of recruitment activities
    • Ensure all the recruitment records are correctly filed
    • Support in staff induction and provide the staff with all necessary information and documents

    HR Records Management

    • Ensure quality and integrity of the HR filing system
    • Ensure scanning of staff files
    • Ensuring HR records, information and files are updated, clearly labelled, organized (paper and electronic i.e. Mfiles) and archived in line with the organization’s policy
    • Support in capturing data and updating employee information accurately on the internal databases i.e. ERP System (NAV)
    • Contribute to the effective rollout of automation projects for the HR department
    • Support the annual audit by ensuring all records are updated, correctly filed and easily accessible

    General Administration

    • Communicating and distributing staff documents
    • Address general employee queries within 48 hours upon request and refer complex issues
    • Support with Volunteer Physician Program
    • Support with managing the stationery store; ensuring minimum stock levels are obtained and coordinating the issuance of the same
    • Ensure the car passes list is updated and quarterly payments are made on time
    • Ensuring airtime top-up on a monthly basis
    • Drafting various staff letters for visas, passports and other needed facilitation documents as required
    • Support in ensuring crew cards for various staff are valid and updated on time
    • Support with any administrative related activities

    REQUIRED QUALIFICATIONS

    Minimum Education

    • Bachelor’s Degree in Business Administration, Social Sciences or other related fields
    • Higher National Diploma in Human Resources Management/ CHRP-K Certification is an added advantage

    Skills and competencies

    • Good communication skills both written and oral
    • Good interpersonal skills
    • Ability to maintain confidentiality
    • Tact and discretion when dealing with people
    • Team player
    • The ability for flexibility and demonstrated reliability
    • Ability to be organized and proactive
    • Ability to work in and with a dynamic team
    • Proficiency in computer studies - Ms Office

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    Data & Carbon Finance Analyst

    You Will:

    • Manage workflows in two categories: Carbon Finance
    • Manage carbon projects with complex calendar of project monitoring and verification, including field monitoring teams, auditors and governing bodies (Gold Standard/Verra, etc).
    • Author monitoring reports and emission reduction calculation sheets in advance of verification audits based on data collected from the field via external consultants.
    • Liaise with Standards (GS/Verra, etc) on project review cycle
    • Analyze and mitigate potential risks to carbon projects
    • Help to organize and host site visits from auditors Field Data Collection and Management
    • Maintain customer registration form (CRF) databases (data collection, data entry and record maintenance), and manage local data enumerators to collect, compile and error check such data
    • Together with the rest of the carbon team, maintain master list of serial numbers from factories and the warehouse in order to cross reference CRF serial numbers and populate a full database
    • Work with distributors in order to properly incentivize them to maximize data return rates, spot check data compiled by partners
    • Hire and manage independent consultants conducting monitoring work, including managing people who conduct kitchen surveys, water boiling tests, etc.

    You Have:

    • Bachelor’s Degree in a quantitative discipline with a strong grounding in science, math, engineering or other quantitative training, additional education a plus
    • Superior proficiency in excel required, basic proficiency in Word and PowerPoint
    • Passion to use market forces to address climate change
    • Previous experience in carbon finance strongly preferred, though not required
    • Strong writing, analytical and quantitative skills
    • Deadline driven, organized and able to multi-task
    • High attention to detail, which is central to success in the role
    • Strong English verbal communication skills, French speaking and other local W. African languages a plus
    • Structured and analytic thinker

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    Senior Procurement Manager

    MAIN PURPOSE OF THE POSITION
    Provide leadership and ensure efficient and cost-effective procurement processes.

    ROLES & RESPONSIBILITIES

    • Internal process
    • Analysis of quotations from different suppliers.
    • Ensuring all machine are serviced.
    • Ensure timely procurement of goods and services.
    • Assist in developing and implementing policies, and administrative systems in line with budgetary allocations in the company for all functions.
    • Discover profitable suppliers and initiate business and organization partnerships.
    • Perform risk management for supply contracts and agreements.
    • Receive requisitions for services needed by different departments and the company in general, that are required for running it.
    • Ensure use of updated list of pre-qualified suppliers or contractors to supply and provide various services to the company.
    • Plan for and participate in stock take.
    • Prepare weekly delivery status progress reports.
    • Procuring goods and services for the company through prompt conversion of purchase requisitions to purchase orders.
    • Managing goods in the central store
    • Ensure all supplier documents have been forwarded to finance for payments.
    • Carry out supplier evaluations.

    Records Management

    • Filing of complete records on all procured supplies.

    Quality management

    • Facilitate the FIFO process of goods in the store.
    • Implement the quality measures in the procurement process.

    Financial

    • Track and report key functional metrics to reduce expenses and improve effectiveness.
    • Control spend and build a culture of long-term saving on procurement costs.

    Learning and growth:

    • Training new employees on boarding the organization under Procurement Department.
    • Handle department disciplinary issues with the HR office
    • Carry out performance evaluation for all department employees.

    DESIRED QUALIFICATIONS & EXPERIENCE
    Education:

    • Degree in procurement or Supply Chain Management or related course.
    • Graduate Diploma in Purchasing and Supply.
    • Must have a CIPS Level 6
    • Excellent understanding of PPDA
    • Registered member of KISM or CIPS.

    Experience:

    • Minimum of 5 years of relevant experience preferably in a manufacturing setup.
    • Experience with ERP software

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    Program Director

    Qualifications, Knowledge and Experience:

    • Bachelor’s degree in a related field (Development Management, human rights, social sciences, etc.) is required
    • Demonstrated expertise in program management in multiple sectors in Kenya with at least 8-10 years.
    • Seasoned experience building, mentoring and developing a happy, motivated and productive team.
    • Proven track record of writing/leading winning grant proposals and partnering with donors, MOH institutions, NGOs, communities and health development partners
    • Excellent written and verbal communication skills with strong attention to detail
    • Fluency in spoken and written English, Kiswahili

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    Climate Change Specialist – SC8

    Tasks And Responsibilities

    The specialist will support the below;

    • Support and lead the design of funding proposals to submit to major climate change related resource partners including Green Climate Fund (GCF), GEF and AF:
    • Collect, research, analyses, and synthesize information for preparation of projects
    • Lead stakeholder validation and consultation at county and national level
    • Support execution, implementation, and reporting of projects with climate change related components:
    • Support the design and monitoring of project workplan
    • Support the project start-up and inception phase
    • Support the project managers to monitor the project progress, target achievements and reporting
    • Support the managers to manage relationship with various project partners and the resource partners
    • Support the operational unit to close the project
    • Support coordination between different Sub-Programs in the Representative and ensure quality and efficiency in delivering of climate change related components across Sub-Programs
    • Provide capacity building trainings to the Representative on climate change related issues
    • Support engagement and communicate regularly with stakeholders at national, regional, and county levels, and these include government ministries/institutions, NGOs and private entities, financial institution, research organizations, to obtain their inputs to inform design and delivery of projects; and
    • Perform any other duties as specified by the supervisor, in support and furtherance of the FAO mission, goals and strategic framework.

    CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

    Minimum Requirements

    • Advanced university degree (Master’s Degree) in Economics, International Development, Rural Development, Agricultural economics, Environmental Science, Climate Science, Agronomy and Management
    • Minimum of 5 years of relevant experience in agriculture and climate change sectors;
    • Working knowledge (level C) of English and Swahili
    • Must be National of Kenya

    FAO Core Competencies

    • Results Focus
    • Teamwork
    • Communication
    • Building Effective Relationships
    • Knowledge Sharing and Continuous Improvement

    Technical/Functional Skills

    • Demonstrated experience in developing proposals to seek public climate finance, such as Green Climate Fund.
    • Experience conducting economic analysis and assessments for planning and monitoring and evaluation purposes, as well as familiarity with community-based and participatory approaches.
    • Demonstrated work experience with various stakeholders in the agricultural sector ministries, departments and agencies, the community groups and civil societies as well as development partners;
    • Experience working in rural, agriculture-based livelihood contexts with thorough understanding of the cooperative agriculture sector, agri-food value chains and challenges and opportunities posed by climate change;
    • Proven experience of conducting assignments in the past preferably for INGOs / UN organizations
    • Good inter-personal communication skills, flexibility;
    • Knowledge in the area of resilience and disaster risk management;
    • Excellent report writing skills; and
    • Proven capability to meet deadlines and work under pressure.

    Additional Information

    • FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing)
    • Incomplete applications will not be considered. If you need help please contact: [email protected]
    • Applications received after the closing date will not be accepted
    • Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/
    • For additional employment opportunities visit the FAO employment website: http://www.fao.org/employment/home/en/
    • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

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    Assistant Education Officer

    Primary Purpose

    To effectively implement FCA Education Programme activities in Kakuma/Kalobeyei He/she will ensure quality delivery of programmes and maintenance of high professional standards of all our Education Programmes. The Assistant Education Officer will be responsible for implementation, monitoring and reporting of all education programmes.

    Program Planning:

    • Under the direction and guidance of the Education Officer, coordinate plans for the implementation of the project activities in all target school communities.
    • Work with the Education Officer and other education team members and partner organizations to develop project implementation and procurement plans.
    • Work with the Education Officer and the MEAL Team to prepare and/or revise project monitoring tools to track indicators and monitor achievement of objectives and impact of the program.
    • In collaboration with the Education Project team, assist prepare plans for capacity building and training of school managements on various trainings needs.
    • Work collaboratively with the Education Officer/specialist to design criteria for selection of trainees for the school-based teacher-training program.
    • Assist in preparing plans for regular field monitoring visits together with Education Officer and other Education staff.

    Program Implementation:

    • Ensure that project activities are implemented in accordance with the approved work plans and with the involvement of partners and concerned stakeholders at all levels.
    • Ensure project activities are implemented in the most efficient, effective and sustainable manner.
    • Ensure that the school-based teacher training program is implemented effectively.
    • Assist the Education Officer in the development and implementation of a modality of strengthening and improving management of schools committees and pupils through community mobilization and improvement of training materials and programs.
    • Assist in preparing effective and efficient distribution of textbooks and other instructional materials to target schools.
    • Conduct regular data collection using existing tools in order to track project performance on indicators and measure overall impact and for donor reporting purposes and make recommendations on the improvement of these tools.
    • Ensure that good practices and lessons are documented and shared with the MEAL team and the education team for replication and wider dissemination.
    • Travel to all project sites to conduct regular monitoring of projects quality together with other project team members.

    Reporting, Monitoring & Evaluation:

    • Ensure that field based monitoring data and information is collated regularly and made available to Education Officer and the MEAL Team for reporting and monitoring purposes.
    • In collaboration with the MEAL Team, focus on project data collection to generate practical information that can be used for ongoing program decision-making while also capturing results at the impact level.
    • Assist the Education Officer in preparation of periodic progress reports in a timely manner for both internal and external use.

    Program Support Operations:

    • Coordinate with other departments to ensure operational systems are in place to support field activities including logistics (transport, warehousing and asset management), procurement, security and administration.
    • Coordinate with other FCA programs/sectors to ensure integration and that the projects runs smoothly and efficiently and draws from best experiences and lessons for improved programming.

    Qualifications

    • Minimum of Bachelor’s degree/Diploma in Education
    • Minimum of three (3) years’ work experience in education sector especially in refugee setting.
    • Knowledge of education in emergencies (EiE), education sector policy, child rights and protection issues
    • Experiences of facilitating community-based training, capacity building school managements, and awareness campaigns
    • Strong self-starter, able to take initiative and adapt to changing circumstances and priorities
    • Positive attitude towards community work with emphasis on the ability to learn from communities and support participatory, innovative approaches to problem solving
    • Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with all children and their carers.
    • Fluent in written and spoken English, Kiswahili and the local language in the camps and the host community
    • Good report writing skills.
    • Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions.
    • Commitment to Finn Church Aid Child Protection Policy.

    Desirable qualifications

    • Previous experience in working with INGOs delivering education and girl child education services.
    • Demonstrated teamwork skills.
    • High level of motivation and enthusiasm for education.
    • Strong interpersonal and problem-solving skills.
    • Understanding of the dynamics of the refugees is essential.
    • Experience of working with communities and other agencies that support education.
    • Experience in delivering digital/virtual learning programmes.

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    Dog Services Manager

    Responsibilities:

     

    Effective Management of the contract financial performance

    • Drive revenue growth by Identifying new business opportunities in the sphere of operations through an Integrated security solution approach
    • Ensure Organic growth through price increases
    • Demonstrate a thorough understanding of the competitor environment faced by the branch
    • Gross Margin Management
    • Implement cost saving controls
    • Ensure Labour efficiency controls e.g optimal establishment, overtime control, proper billing by confirming the accuracy of the A-Register
    • Ensure Overhead controls according to set targets
    • Achieve Price Increases and contract profitability according to set targets
    • Achieve existing revenue growth
    • Assist debt management i.e enforcing the credit policy

     

    Efficient and effective operations management

    • Maintain an up to date dog register with vaccination plans, profiles and annual training.
    • Ensure timely, accurate Updating of Secure solutions Dashboard, Customer visits & Risk Assessments repository.
    • Have scheduled annual dog inspection plan
    • Draw up a yearly schedule for all the dog services site audits and ensure all sites have been audited 100% within the year and Capture the site audit results in the audit template on the drive on completion of the audit as scheduled.
    • Do detailed mobilization planning for all new large contracts prior to start up.
    • Close audit findings by agreed target dates. Close High Risk audit findings within 30 days.

    Effective people Management

    • Maintain excellent employee motivation , performance management and engagement
    • Ensure that no staff incidents occur, such as strikes, work stoppages, industrial action
    • Resolve disputes or disagreements promptly
    • Proper allocation of staffs to positions to fulfill contract requirements within the branch
    • Ensure appropriate level of employee training and development
    • Adhere to G4S rules, regulations and procedures by the operators

    Ensure maintenance of customer service levels

    • Make regular liaison and scheduled meetings with the customer
    • Address customer requests and complaints promptly
    • Reduce/ Eliminate incidents and customer claims by carrying out pre deployment and continuous risk assessments
    • Properly investigate incidents and recommend preventive measures
    • Ensure 100% visit of all customers with dog services in the calendar year
    • Ensure that a risk assessment on all sites with dog services is conducted, prioritizing the dog and people safety.
    • Ensure purchase of dogs that meet G4s minimum standards, and are continuously trained
    • To personally attend the meeting for priority customers and issue corrective action plans within 3 days where there are issues.
    • Ensure visits to sites with dog services while on shift and recommend actions to improve dog safety and work conditions

    Ensure Health and safety at work

    • Appoint a Safety Champion, ensuring he or she has attended training
    • Ensure that dog trainers’ job specifications set out their responsibilities for safety
    • Ensure that safety performance measurement and review is conducted in detail at Branch level
    • Ensure that a positive safety culture is fostered and developed in respective branches where dogs are kept
    • Ensure that all accidents, incident and near misses are reported and investigated
    • Pursue discipline and rewards policy that punishes very poor safety practices, but rewards good safety practice by putting them up for value awards to the MD/HRD.
    • Ensure the safe operation of equipment1.
    • Take the necessary disciplinary actions against drivers speeding as per the daily speeding report.
    • Monthly Site audits to include the Health and Safety aspects and Site Covid 19 measures.
    • Ensure dog handlers are refreshed on safe dog handling practices to eliminate dog bite incidents.
    • Ensure the welfare and good conditioning of K9 for those businesses that deploy dogs on a daily basis.

    Ideal candidate:

    Knowledge and Qualifications

    • A degree in Veterinary Medicine
    • Kenya market,
    • Kenya legislation related to this role

    Experience

    • Five years in small animals practice
    • Has to be registered and paid by at KVB
    • Have at least 3 years experience in management of people

    Technical Skills

    Financial acumen

    • Conflict Management
    • Negotiation
    • Microsoft Word – Intermediate level
    • Microsoft Excel – Intermediate level (Advance level are advantageous)
    • Microsoft PowerPoint – Basic level
    • Google suite of products

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    Trade Finance Officer

    Qualifications

    • A Graduate with a finance or business-related specialization 
    • Minimum 2 years Banking Operations Experience
    • Exposure tprocessing of SWIFT, RTGS, EFTs a plus
    • Competencies & Attributes
    • Personality: Enthusiastic, results oriented with excellent/strong communication and social skills. A 
    • forward planner with clear focus, mature, reliable, hardworking and able twork without 
    • supervision. 
    • Sound knowledge of the Bank’s products and services; CBK Prudential Guidelines. 
    • Sound knowledge of Money Markets; foreign exchange and treasury management systems 

    Job skills: 

    • Knowledge in Operations particularly KYC and AML 
    • Strong negotiations and commercial skills
    • Working knowledge of trade finance 
    • Knowledge of National (KEPSS) and regional (EAPS and REPSS) payment systems
    • Ability tobserve strict deadlines for assignments/operations and regulatory submissions;
    • Have a high sense of accuracy and attention tdetail. 
    • Ability twork in a fast-paced environment;
    • Strong work ethics with passion for championing excellent customer service.
    • Have good PR/interpersonal skills, have outstanding reporting skills, problem analysis and 
    • listening ability. 
    • Honest and with high integrity

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    Assistant Manager_ Customer On-Boarding

    Primary Responsibilities

    • Assisting the Head of CAO in the overall management/oversight of the Central Account Opening department, by ensuring that the department operates as prescribed under procedure manual, memos and guidelines with a view of ensuring customer satisfaction.
    • Ensure thorough vetting of all Account Opening forms & documents as well as customer information update instructions.
    • Ensure that all exceptions in account opening documentation are duly approved in accordance with existing guidelines and logged in the deficiency report.
    • Adherence to existing guidelines in regard to account opening documentation.
    • Accurate verification of maintenances of customer account, image capture, customer accounts modification, NEXTGEN and mobile banking.
    • Adherence to the Bank’s Tariff & Concessionary Policy when opening and closing accounts
    • Handling of customers complaints and inquiries to ensure they are dealt with immediately upon receipt and / or without undue delays.
    • Arranging work schedules and prioritizing work to meet departmental SLA
    • Performing of duties with minimal supervision but seeking guidance where and when appropriate to the job and consulting appropriate staff when necessary.
    • Positive Response expected to calls for team tasks i.e. crisis management or other duties assigned by the supervisor.
    • Ensure positive response to additional duties and participation in banks projects and initiatives.
    • Ensure that audit exceptions are addressed.
    • Any other duties allocated by the supervisor

    Key performance Indicators

    • Work accuracy, thoroughness and effectiveness
    • Nil number and value of frauds perpetrated, Nil number of fraudulent accounts opened.
    • Reduced internal/external customer complaints
    • Adherence to the set departmental SLA for all processes

    Knowledge & Experience

    • At least 2 years’ work experience in banking and a holder of a degree in any business-related course.
    • Professional qualification in banking (AKIB) is an added advantage.

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    Head of ICT

    Department: ICT

    • Cultivate a culture of organizational excellence throughout IT that includes high performance, high morale, integrity, teamwork, and business alignment.
    • Consulting and advising the Board on critical IT transformation strategies and champion digital transformation agenda to enhance business performance.
    • Collaborate closely with the board to develop the IT strategy as per the Company’s Corporate strategy and ensure timely implementation.
    • Design and oversee HACO’s technological infrastructure to ensure optimal performance and ensuring that full IT support services are consistently available.
    • Establish and manage Software Development related projects directed towards strategic business and other organizational objectives.
    • Championing the digital transformation strategy internally and externally to drive both employee and customer adoption.
    • Selecting and implementing suitable technology to streamline all internal operations and help achieve business benefits and performance.
    • Lead the big data and analytics functionalities and critical enablers for strategic business imperatives.
    • Prioritizing mission-critical projects that establish business growth in an efficient manner.
    • Lead in the sunset of various legacy platforms while optimizing current and onboarded business systems and operations support systems across the Company to better support the company growth.
    • Create business value, drive innovation and revenue-generating and cost containment ideas throughout the business.
    • Develop, track, and control the Company’s IT annual operating and capital budgets based on an excellent understanding of the business, the operating context, and supporting future business and IT needs.
    • Take responsibility for the development and implementation of HACO IT Security in accordance with the information management, cybersecurity protocols, and ensuring HACO meets any statutory requirements on IT and Cyber Security and Data Protection.
    • Monitor changes and developments in the technology sector to discover and advise ways for the Company to grow and harness technological advancement.
    • Ensure that robust contingency, risk management, and business continuity plans are in place.

    The ideal candidate will have the following qualifications: –

    • Degree in Information Technology/Computer Science
    • ICT Professional Certification will be an added advantage.
    • Certified Information systems Auditor.
    • At least 5 years’ relevant experience.

    Technical/operational Competencies:

    • Practical knowledge and experience in ERP Systems (SAGE) – Installation, Backup and Recovery, Cloning and Server Administration, Cloud Computing.
    • Practical knowledge in Windows Systems (Windows Server, Exchange, and Software firewalls) and good knowledge in Desktop operating systems (Windows) as well as applications.
    • Management of Disaster Recovery Plans
    • Experience in IT project management and implementation
    • Experience in IT security and anticipating/managing IT risks.

    Behavioral Competencies

    • Good interpersonal skills
    • Business acumen
    • Excellent communication skills
    • Critical Evaluation
    • Ethical Practice
    • Leadership skills

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    Branch Manager

    Job Summary

    The Head of Merchandising is responsible for managing the retail sales team to ensure they are supported to be effective and productive while ensuring adherence to company work policies and procedures.

    Key Duties and Responsibilities

    1. Coordinating sales and merchandising activities and monitoring performance of the team to ensure delivery of assigned targets. This is achieved by tracking and assessing sales and merchandising output and providing periodic performance reviews to management.
    2. Outlet management with sales performance tracking, payment status, stock levels, product movement and availability, order cycle time and holding capacity.
    3. In coordination with the Sales Manager, ensure that all outlets are familiar with their operating parameters including credit terms to ensure prompt
    4. facilitation of collections.
    5. Track service history for improved customer service from order placement to delivery across the market regions
    6. Assist in optimizing return on investment in all trade promotional activities agreements, selling and administration costs among others.
    7. Work closely with other departments and cross functional teams to review progress, resolve issues and ensure high level of customer satisfaction
    8. during sales engagement.
    9. Strategically plans, directs and coordinate retail activities and shares trade and consumer insights for decision making.
    10. Develop and implement route plans, planograms and routines that define the merchandiser’s work.
    11. With Senior Management team, defines and communicates clear vision to the team and translates into understandable goals and targets
    12. Builds a strong team with a focus on, recruitment, coaching/training, empowerment and succession planning.
    13. Deals with team performance issues promptly and appropriately, in liaison with HR when required.
    14. Provides individual support to new team members, ensuring a full induction is provided and adequate support given during their learning curve.
    15. Educating retail team about sales process and tools in line with company SOPs. Develop sales training materials, coordinate training initiatives and delivery for retail teams as well as motivating the team and recommend strategies to address areas of weakness
    16. Ensure proper management of in-outlet stock rotations to ensure damages/losses to the company and outlet are mitigated.
    17. Be able to use data and insights to drive decision making.

    Person Specification

    1. Bachelor’s Degree in Sales, Marketing, Business Administration or any related field.
    2. Must have a minimum of 4 years’ experience.
    3. Experience in the FMCG industry required.
    4. Thorough knowledge of the Kenyan market; on both modern trade and general trade
    5. Advanced Computer proficiency and analytical skills

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    QSSK-LGE-PPS-Projects -Port Supervisor

    FUNCTIONS/KEY RESULTS EXPECTED:

    • Pre-plan vessel discharge operations and ensure all paperwork required by KPA and KRA/URA is in order
    • Be able to find solutions to any operational hurdles which may arise
    • Be able to coordinate with the ports team and the ports manager as well as the shipping line supervisor
    • Allocate resources to carry out vessel loading and unloading plan.
    • Ensure full compliance with Workplace Safety and Health (WSH) requirements.
    • Deploy staff to match operational demands.
    • Facilitate communication between the port manager and the ports clerk
    • Have good PR with KPA/KRA staff
    • Monitor vessel arrival and discharge to coordinate cargo loading and unloading.
    • Propose workflow improvements to improve efficiency.
    • Must be very dynamic to ensure no truck downtime

    KEY CAPABILITIES AND EDUCATION:

    • Atleast a diploma in port operations from Bandari College
    • Physically fit.
    • Good Communication skills.
    • Port Related Experience
    • First Aid Course
    • 5 years’ experience either in a logistics company or a company related in port operation
    • Basic PPE, HSE, firefighting and first aid training
    • High level of integrity required

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    Livelihoods and Food Security Officer- Kakuma

    Responsibilities

    • Provide technical support in the Design, implementation, monitoring and evaluation of the NRC livelihood activities in Kakuma & Kalobeyei.
    • Undertake or organise assessments in relation to employment and income generation opportunities for refugee and host community youths.
    • Explore opportunities for digital livelihoods for youths and create linkages with relevant partner organisations and online platforms in coordination with private sector actors including social enterprises
    • Facilitate training of programme participants on agricultural enterprises to increase income generation for the participants
    • Facilitate the establishment and running of workspaces for freelancing in Kalobeyei settlement and Kakuma camps for refugee and host community youths engaged in digital livelihoods.
    • In coordination with other LFS actors in Kakuma identify potential value chains in Kakuma, analyse them and select a few ones that NRC can focus on developing for benefits of youth groups and SMEs in the area.
    • Create linkages between SMEs and credit institutions and facilitate agreements on favourable lending and repayment terms.
    • Plan, coordinate and work closely with the other core competency teams, particularly Education for skills training activities and ICLA for legal support and civil documentation issues.
    • Design and coordinate baseline surveys, market assessments, conduct feasibility studies and Identify Livelihood opportunities in line with Graduation approach model and supervise the smooth start up and running of selected livelihood projects.
    • Provide technical direction, leadership and training to the livelihoods beneficiaries on business planning, income generation, group savings and loans, revolving funds, vocational skills training and strengthening of small scale businesses for the beneficiaries to enhance their self-reliance.
    • Participating in proposals development and budgeting for new projects in accordance with the provided guidelines and standards
    • Responsible for overseeing implementation of livelihood project activities in accordance with approved time schedules, budgets.
    • Responsible for promoting and facilitating refugee and selected vulnerable host community youths and other vulnerable groups to participate in business planning, VSLA works and other post training activities.
    • Represent NRC in Livelihood Sector and working group meetings in the Camps and where relevant in other locations. Liaison with NRC partners (local authorities, others) and other stakeholders (returnees, host community, community leaders, CBOs, NGOs, UN) on food security and other related issues, and sharing information as requested and agreed with the Area Manager.
    • Conduct end team and midterm performance appraisal review meetings with LFS Assistants. Ensure timely outcome/output monitoring and post-distribution monitoring (PDM) for all LFS projects. Participate in the area level PCM and other coordination meetings
    • Perform any other duties and responsibilities assigned by the supervisor or designate.

    Qualifications

    Professional competencies

    • Experience working on Livelihoods or Food Security projects in a humanitarian/recovery context
    • Experience in implementing livelihoods activities, especially capacity building  or training on agricultural value chains, digital livelihood skills to employment or income generation opportunities, developing business plans, supporting SMEs to grow and assisting refugees or other host community vulnerable groups to access credit and legal documentation
    • Previous experience from working in complex and/or protracted displacement situations is desirable
    • Experience of carrying out market assessments
    • Understanding of market-based livelihoods programming
    • Documented results related to the position’s responsibilities
    • Fluency in English both written and spoken

    Specific skills, knowledge and experience

    • Bachelor of science degree in agriculture, agricultural sciences, business management or related subject.
    • At least 3 years’ experience working in livelihoods and food security sector, and on crops and livestock value chains.
    • Good practical knowledge on facilitating training for rural households on crop production and poultry husbandry
    • Knowledge of the local context is preferable
    • Good level of competency in working with social enterprises, online marketing/work platforms is desirable.
    • Proven skills and experience in report writing.
    • Strong organizational skills and the ability to work with minimal supervision,.

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    Demand Planner- Maternity Cover

    Role Overview

    The planner is responsible for creating and owning the demand forecast as well as converting that forecast into a production requirement/master production schedule to be handed over to the Sourcing Unit/co-packers.

    Key Responsibilities

    Demand Planning

    • Responsible for the 12-month rolling volume forecast.
    • Focuses on collaborative "bottom-up" planning with Customer Development, Brand, and Customer Supply Chain.
    • Continuously improve forecast accuracy to deliver high customer service levels and simultaneously support the reduction of finished goods inventory.
    • Lead implementation of any new SO&P tools/processes in association with Demand Planning Excellence.

    About you!

    • You’ll have to enjoy working in a fast-paced environment and it will take hard work and determination; we will give you the ownership you need to make an impact.
    • You’ll have to deliver on the commitments you make. And we’ll give you the freedom and flexibility to do your job and build your own career.
    • At Upfield we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete.

    Qualifications, Skills & Experience

    • A Bachelor’s degree
    • Supply Chain qualification (APICS, CIPS)- desirable
    • Cross functional business process knowledge
    • High analytical skills
    • Advanced excel skills
    • People management
    • Knowledge and information management
    • Effective interpersonal and communication skills
    • Influencing skills
    • Planning and organizing skills
    • Project management
    • Organizational awareness

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    Diversity, Equity & Inclusion (DEI) Project Coordinator

    What You Will Do

    DEI Work-plan Execution

    • Articulate specific activities and processes that will ensure the achievement of the People related priorities in the DEI Strategy
    • Define an ambitious but achievable work-plan, to be executed alongside ongoing HR/People Management activities and priorities, and in support of the HR team
    • Propose best-practice approaches to monitor uptake and embedding of the initiatives, and make necessary adjustments
    • Perform research upon request on relevant matters pertaining to DEI Strategic Pillars and emerging trends in the area of DEI and Belonging, across Girl Effect geographies
    • Ensure a consultative approach is prioritized, to get input from appropriate stakeholders

    DEI Dashboard

    • Contribute to selecting best approach to build or integrate a DEI dashboard into Girl Effect
    • Determination of appropriate data collection points and parameters, and accurate analysis and reporting of the same
    • Reporting on DEI data and trends within Girl Effect staff and board complement

    Track priorities and progress

    • Attend all meetings of the DEI Working Group, noting new tasks and matters that arise and ensuring that they are prioritized and assigned to the right person - within agreed upon timelines
    • Regular meetings and check-in points with internal stakeholders for DEI action points
    • Assist in the preparation of quarterly briefs to the Board of Directors, Girl Effect staff and donors where applicable

    DEI Function Research & Coordination

    • Together with the DEI Fellow, manage the Working Group channel on Slack, posting and updating on ongoing activities, meetings and status reports;
    • Suggest new tools, systems and processes that could improve engagement, coordination and effectiveness of the DEI Working Group and with HR Team;
    • Help coordinate/support various internal and external initiatives that are spearheaded by the DEI Function, and provide ad-hoc support on ideas and resources to improve inclusivity at Girl Effect;
    • Help tell the story of DEI at Girl Effect, finding and capturing communication moments of our success and learnings to share with the wider Girl Effect team and leadership.

    Who You Are

    • A curious and enthusiastic learner who loves to dive into a topic to learn as much as you can as quickly as you can
    • An strong communicator and confident writer who strives for clarity and simplicity while navigating ambiguity and diverse perspectives
    • A visually sensitive person who is able to provide helpful creative feedback or to construct intelligently organised slides and documents with a clear storyline
    • An organiser who enjoys getting things done and making sure others do the same
    • A critical thinker and proactive problem solver
    • A collegial individual able to fit into a dynamic international team with various roles and responsibilities
    • Committed to our mission to inspire and equip girls to make life-changing decisions

    Minimum Experience Required

    • Bachelor’s degree
    • 3-5 years of progressive work experience with some exposure and demonstrated interest in DEI
    • Interest in data, analytics and reporting
    • Agile and able to pivot(adapt) quickly to changing dynamics and requests
    • Strong interpersonal skills and ability to interact with colleagues of diverse backgrounds
    • Experience working in an international organisation or non-profit sector is highly desirable
    • Experience working in sub-Saharan Africa or Asia, and possibly multiple countries in these regions, is highly desirable
    • Solid presentation skills that extend across Powerpoint, Google Slides, Miro, and other collaboration and presentation apps
    • Proficiency in an internationally recognized language would be a plus

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    Executive Assistant, Legal and Compliance

    WAYS YOU CAN CONTRIBUTE

    • Manage scheduling for the General Counsel and L&C leadership team, including calendar meeting requests.
    • Plan, coordinate and ensure schedules are followed and respected, and act as a ‘gatekeeper’ while ensuring access to the leadership team.
    • Schedule meetings and coordinate related logistics, such as room bookings, refreshments, and document preparation for all attendees.
    • Manage agenda, take minutes at meetings, and distribute as appropriate.
    • Lead follow up of key action items for the leadership team, ensuring that the L&C leadership team is prepared for meetings and correspondence and work runs smoothly.
    • Manage travel in coordination with the travel team and office coordinator and team assistants, including extensive global travel, accommodation reservations, ground transport, travel visas and immunizations.
    • Prepare and submit expense reports accurately and efficiently in line with organizational policies.
    • Handle highly sensitive and confidential matters relating to the daily activities of the department.
    • Prepare, draft, and revise correspondence, agreements, and other documents.
    • Maintain listing of global legal contacts and familiarize with key contacts.
    • Undertake all file management and housekeeping procedures to ensure filing constantly up to date.
    • Provide support in development of systems and processes that support efficient and effective management of all communications, record-keeping and filing systems. Coordinate and consolidate information in order to meet deadlines.
    • Manage and monitor large volumes of files, electronic and paper.
    • Maintain and update internal policies and legal documentation.
    • Liaise with external legal counsel and/or other Foundation staff on documentation and administrative or confidential matters as well as on various issues.
    • Build and maintain relationships with both staff and external resources.

    WHO YOU ARE

    • College diploma or University degree is required.
    • Minimum 5 years’ experience as an executive assistant.
    • Previous experience working in a law firm or in-house legal department is a benefit.
    • High level of proficiency with current technology including Microsoft Office, with an emphasis on Word, Excel, Outlook and PowerPoint.
    • Excellent planning, prioritization, and time management skills.
    • Strong communication skills in English; written and spoken.
    • An ability to work well under pressure and remain calm during high volume periods.
    • Comfortable taking instructions, following through on assignments, and managing ongoing tasks.
    • Ability to support more than one professional and to undertake additional responsibilities.
    • Professional demeanor, sensitivity with different cultures and impeccable integrity.
    • Team player, who can also work independently with little direction or supervision and possess ability to coordinate and manage multiple projects.
    • Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
    • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
    • Demonstrate a commitment to Mastercard Foundation’s values and vision.

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    HR Associate (Performance Management and Learning & Development)

    Learning & Development

    •  Manage the learning and development calendar and provide administrative support to staff and managers in the planning and delivery of L&D events and strategy.
    •  Support implementation of customized learning programmes to address current and future skill and capability gaps within the country office.
    •  Arrange the booking of L&D facilitators, venues, travel, accommodation, and facilities for L&D programmes and events.

    Performance Management

    •  Manage the performance management cycle process and monitor timely and accurate completion of the performance evaluations.
    •  Facilitate the required awareness and training sessions to equip all stakeholders on performance management system, policies and processes.

    Data Analytics and Reporting

    •  Use HR management systems for reviewing, entering, and updating a variety of HR data including monitoring various deadlines (e.g., contract expiration, performance management, Training courses completion, etc), ensuring compliance with the established deadlines and accuracy of HR data.
    •  Prepare a range of reports required for the specific area of work (e.g., learning & development activities and KPIs, training-related documents, performance management etc.) ensuring accuracy and meeting established deadlines.

    Others

    •  Act as the first focal point for any employee query related to onboarding, performance management and L&D. Ensure timely and qualitative case management of any query.
    •  Conduct research on latest trends and best practices around L&D, onboarding, and performance management and identify improvements based on evolving needs of the organisation in these areas.
    •  Coordinate and develop programs that drive employee engagement, culture, and development in the country office.
    •  Support HR and Country office management to develop and update the action plan log for the Global Staff Survey to ensure implementation and continuous development to make the CO meet its objectives.
    •  Coordinate the employee recognition programme by overseeing and planning the programme from communication, data analysis, award ceremony and distribution of prizes.
    •  Manage and oversee long service awards programme in the country office by maintaining up to date data, communicating to staff, work with HQ to distribute and ensure the country management acknowledges the long-serving employee.
    •  Support any procurement process from the vendor identification to the final payment for services received in close liaison with Procurement team.
    •  Any other duties as requested

    Minimum Qualifications

    Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

    Experience: Six or more years of work experience in human resources with in-depth expertise in performance management and learning & development.

    Language: Proficiency in oral and written communication in English.

    Knowledge & Skills:

    •  Good communication skills and understanding of HR principles and their application to respond to and resolve general HR queries.
    •  Ability to develop and maintain relationships with a wide range of individuals to provide a high-quality support service.
    •  Ability to train staff members various topics in the field of HR.
    •  Ability to collate and compile relevant data from a variety of sources to produce periodic reports for supervisor(s) and various units.
    •  Ability to work with minimum supervision and use initiative to perform administrative tasks within broad WFP guidelines and standards.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Please send your applications to [email protected] by attaching your cover letter, CV, and copies of credentials. Kindly indicate “Debriefing, Supervision and Counselling Services – Consultancy” in the subject email by 31st March 2022. Address your applications to:

    HR & Administration Manager

    RefuSHE

    P.O. Box 63192-00619, Nairobi

    We appreciate all applications received however, please note that only shortlisted candidates shall be contacted. Any questions regarding this consultancy opportunity shall be answered if one is shortlisted for the interview.

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