Exciting Things About This Role
You’ll help the Nairobi hub become a strong product organization with real decision-making power.
You’ll work at the intersection of AI, education,
You will:
Provide warm, high-quality support via WhatsApp and email
Surface product insights from real customer conversations
Build and document clear support workflows and templates
Use A
We’re looking for a Launch Manager to lead Ello’s expansion in Kenya, and then beyond. Work with us through the next year (and maybe beyond) in Nairobi and own the process of