We specialize in software solutions that empower businesses around the world to streamline their operations. Our flagship products, osTicket and SupportSystem, are trusted by millions, providing organizations with efficient and effective tools to manage, prioritize, and respond to customer inquiries... read more.
Since its launch in 2004, osTicket has become the world’s leading open-source customer support ticketing system, with millions of downloads and active users. Our SaaS offering, SupportSystem, serves thousands of paying customers across 121 countries, cementing our position as a major player in the customer support software industry.
We are excited to expand our global presence with the opening of a new office in Eldoret, Kenya. This growth underscores our commitment to building a diverse and talented team ready to innovate and support our valued clients worldwide.
The ideal candidate for this position must have a solid foundation in server-side development, API integration, and database management, along with a good understanding of front-end technologies. This
As a Front-End Developer, you will be responsible for building the “client-side” of our web applications. You should be able to translate business and customer needs into functional and ap
This role combines support and success functions to ensure that our customers have a seamless experience with our products and services. You will be the primary point of contact for our prospects and
The Business Operations and Customer Service Specialist is responsible for overseeing daily business operations while ensuring top-tier customer service. This role requires exceptional verbal and
This position requires a strong background in cloud environments, virtualization, and infrastructure security. You will be responsible for designing, implementing, and maintaining cloud-based infrastr
As a Senior UI/UX Designer, you will play a critical role in shaping the user experience of our digital products. You will collaborate closely with product managers, developers, and other stakeholders
