AddressTelkom Plaza, Ralph Bunche Rd, Box 30301-00100
About Orange Telkom
Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a p... read morerominent role in the information and communications technology sector, serving millions of Kenyans across the country.
Reporting to: Head of Agency – MFS
Range: R2L
Department: Mobile Financial Services
Key Duties and Responsibilities
Effectively identify alternative acquisition channels and develop the re
Role Purpose: Reporting to the Head of Agency Network – MFS, and overseeing the distribution administration Team, the role will be responsible for managing the operations and administration the
Role Purpose: Reporting to the Product and Operations Manager the role will be responsible for managing manage day to day escalation issues while ensuring SLA achievement and delivery of quality servi
Duties for the Projects Manager Job
He/she will manage all special corporate projects within Enterprise Division and transversal, with special follow up and weekly updates to the MD Enterprise Divi
Administration & Quality Analyst Job Responsibilities
Develop and maintain a resourcing schedule that maps expected contact volumes, with the ETS NOC, Helpdesk and Intervention resources.
Moni
Role Purpose: The Manager Enterprise Technical Support Help Desk will be responsible for timely management and resolution of escalated cases.
He/ She will also be required to develop and
Duty Station: Nairobi, Coast, Nyanza, Rift Valley & Eastern Region
Role Purpose: To promote Telkom Kenya-Orange products and services. To identify customer needs and propose best solutions. Ens
Reporting to: Enterprise Technical Support Manager
Range: R2L
Department: Technology Division
Role Purpose: The Enterprise Support Engineer Administration will be responsible for prov
Role Purpose: The Head of Enterprise Technical Support will be responsible for ensuring that the Enterprise Technical Support (ETS) strategy and initiatives are
executed with measurable results a
Role Purpose
To manage the systems, Products & Services training within the division Ensuring all Mobile Financial Services processes and procedures are well documented and are aligned to custome
Role Purpose
Reporting to the Head of Marketing – MFS, the MFS Proposition manager will be responsible for defining the revenue targets per product, segment and region in conjunction with the H
Key Duties and Responsibilities
Revenue planning and target setting of all MFS products and services per segment and region. Implementing the comprehensive marketing plan to achieve targets per mon
Role Purpose: To manage the systems, Products & Services training within the division Ensuring all Mobile Financial Services processes and procedures are well documented and are aligned to custo
Role Purpose: To manage the systems, Products & Services training within the division Ensuring all Mobile Financial Services processes and procedures are well documented and are aligned to custome
