Your Role:
As Agent Management Team Leader Agent Management, you will be responsible for the relationship and performance management of KOKO Agents assigned to you and their sales promoters. You wi
Job Description
Job Purpose: As a Customer Success Executive, you will be responsible for managing relationships with our customers, ensuring their satisfaction with our products and services, and dr
Job Purpose
The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism.
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Reporting to the Senior Manager, Business Productivity, the Manager Customer Excellence Systems is responsible for leading, planning, coordination, and administration of customer experience platforms.
Duties
Job holder is responsible for a broad range of procurement and acquisition functions, to a very large Mission, that include simplified acquisitions, supplier analysis and selection, negotiat
YOUR JOB
As a supervisor, you will support the team manager in managing a team of Customer Service Representatives in Kenya. Key to the role will be developing and coaching the team to deliver a hi
Your Role
To actively drive & support Avocado and perishable operations. Providing excellent customer service by adding value in terms of quality, effectiveness and efficiency in day to day ope
As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
G
Job Requirements
Bachelor's Degree in Communication, Public Relations, Marketing or any related course.
1 Year experience in billing would be an added advantage.
Attained a C+ or higher
Objective of the Position:
According to the protocols assigned to the function, carry out cleaning activities to ensure the hygiene and disinfection of surfaces and materials.
Responsibilities i
Job Purpose
The customer experience researcher and designer will be responsible for researching, analyzing and designing customer experiences that align with the company's goals, values a
Duties & Responsibilities
Meeting customer on-boarding SLA for the assigned accounts .
Meeting overall CHI and retention targets for the assigned accounts .
Maintaining TSS revenue targe
Objectives of the Pre-Orientation Program
The purpose of the pre-orientation training is to equip the Mastercard Foundation Scholars at USIU-Africa with the necessary skills successfully transition
ABOUT THE ROLE
You will be responsible for:
Engaging prospective parents via different channels i.e. Phone Calls, Emails, SMS, or Whatsapp, and booking them for an Open Day based on their cam
Job Purpose
The Regional Customer Service Manager will support the business to achieve its customer service goals and objectives by working closely with branches assigned to him/her. The Manager wi
Duties and Responsibility.
Moderating and screening written user content on profiles
Moderating and screening user-submitted photos
Handling online support requests.
Respond
What's in it for you:
Private medical insurance as per Hotel offering
Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward
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