Qualification
Education and Experience
Must have:
Bachelor’s degree Communication/Marketing/Public relations or in any other related area of specialization
One (1) year exper
Mission Statement for the Role:
To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels.
Overall Responsibili
Duties and Responsibilities
Merchandising the shop
Sell and Promote products to customers
Assisting the customers while shopping
Order stock, and price and shelve incoming goods
Maintain
Duties and Responsibilities
Monitor customer service metrics such as response time, resolution time, and customer satisfaction scores.
Develop and maintain standard operating procedures (SOPs)
About the role
The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering
Job brief
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Responsibilities
Perform all check
Key Responsibilities:
Customer Inquiry Handling: Respond to customer inquiries promptly, providing accurate information and solutions to issues and questions.
Complaint Resolution: Efficiently
Summary
Our client is seeking a highly motivated and skilled individual to actively participate as a call agent for the Customer Experience Center based in Nairobi to Support the company’s
Role Description
This is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent's main responsibility is to provide excellent custo
Principle Accountabilities
Sales
Ensure that reactive and proactive approach is taken to prevent customer attrition.
Understand needs of customers by actively providing quality sales service.
Key Responsibilities
Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.
Track the execution of the Sales Impact Plans – daily tracking of customer perf
About the job
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely manner providing full and ac
About the job
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely manner providing full and ac
Objective of the Position:
Perform repair / maintenance / construction works, according to the supervisor’s instructions and MSF standards, in order to ensure proper operations and prevent fa
About the Job
Offer support to customers who have questions, concerns, problems.
Duties & Responsibilities
Respond to customer enquiries in person, by phone and online helpfully and pr
Scope of the Assignment
We are seeking services of a competent consultant to carry out the following assignment:
Undertake a comprehensive organizational climate survey
From emerging issues
Key Responsibilities
Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.
Track the execution of the Sales Impact Plans – daily tracking of customer perf
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