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  • Posted: Mar 17, 2023
    Deadline: Not specified
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    CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi
    Read more about this company

     

    Business Development Executive

    PURPOSE:

    The incumbent shall be responsible for sourcing and growing the Retirements Benefits & Corporate Life business portfolio by acquiring profitable group business through Intermediaries and ensure that new business revenue budgets are achieved.

    PRIMARY RESPONSIBILITIES:

    • Management of accurate, quality and timely business reports from the Broker & Agent Distribution Channels and use these to compile channel reports for review by Line Manager and HOD.
    • Management of the Broker & Agents Distribution Channel to ensure revenue targets are met
    • Managing an efficient sales cycle (sales pipeline) and value-based service cycle
    • Proactively market incentive Programs to drive the following business goals.
    • Promoting the company brand;
    • Implementation of Client Relationship Management best practice to drive business goals.
    • Proposing and implementing value propositions to retain and grow revenues and Distribution Channels relationships.
    • Log all Broker & Agent channel feedback aimed at identifying new business potential and benchmarking of market prices.
    • Monitor competitor activity and identify opportunities/threats that are presented by such activities.
    • Prospecting for new product lines and revenue
    • Profit management of the portfolio; and
    • Any other duties as may be assigned from time to time.

    Education

    • Bachelor’s degree a Business Related field
    • Academic, Professional and Technical Competencies Required:

    Essential Knowledge/Skills and Experience Required:

    • Over 5 years’ sales experience in financial services sector with at least 3 years’ experience in intermediary relationship management
    • Knowledge and experience of the retirement benefits sector
    • Computer literate in MS Office and other office applications
    • Excellent communication and presentation skills
    • Problem solving skills
    • Excellent customer care skills

    Desirable knowledge/skills and Experience Required:

    • Excellent interpersonal & Presentation skills
    • Technical competence in insurance
    • Basic knowledge of regulations by AKI and IRA

    The application should reach us by close of business on 24th March, 2023

    go to method of application »

    Assistant ICT Business Analyst - General Business

    PURPOSE:

    Responsible for Supporting the business on any ICT support related tasks assigned to them. He/She will be the point of contact between ICT and the CIC General Business staff as the first line of support on critical Business Systems related issues for all the Business systems currently in use. These include tasks such as setting up new users, installing application software, deployment of application Change Request Patches, Gathering Technical requirements, carrying out technical UATs, doing RCA on reported policy and claims transactional related issues as well as issuing recommendations and following up with the vendors on such issues to closure.

    Primary Responsibilities

    • 1st Level support for General Business Systems both in Kenya and the CIC Regional offices
    • UAT coordination of completed Change Requests for General Business Systems
    • Deployment of System patches for Change Requests for General Business Systems
    • Basic customization of business requirements and reports in the General Business Systems in use at the CIC regional offices
    • Troubleshooting Application related issues for General Business Systems
    • Coordinating General Business Portals related system issues with the business champions
    • Managing General Business related helpdesk calls to ensure timely closure.
    • Setting up accounts for new users in General Business Systems as well deactivation and modification as may be required from time to time.
    • Responding in a timely manner to General Business service issues and requests.
    • Carrying out ICT training for users on any General Business Systems as well as any major Change Requests deployed.
    • Receiving and responding to internal customer support requests via the ICT service desk, ICT hotline, emails, and walk-in support specifically those related to General Business Systems.
    • Testing new IT Business System designs and rectify or advise for rectification of design problems.

    Academic Qualifications

    • Bachelor’s degree in Information Technology or a related field.

    Professional Qualifications

    • Certification in Software Development or Software Engineering
    • Certification in Database Administration (Oracle and Microsoft)
    • Basic Training in Linux Administration
    • Basic Training in Project Management e.g. PRINCE2 or PMP
    • Basic Training in ITIL – Added Advantage

     Experience

    • Up to three (3) years’ relevant experience
    • Experience in supporting Premia or AIMS Insurance Business Systems is desired

    Skills and Attributes

    • Excellent Development/Programming skills
    • Excellent communication and presentation skills
    • Problem solving and analysis skills
    • Excellent interpersonal skills
    • Excellent customer care skills
    • Good knowledge of change control procedures

    The application should reach us by close of business on 21st March, 2023

    Method of Application

    Use the link(s) below to apply on company website.

     

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