Current Opportunities at Absa Bank Limited

Job Summary

• To support Nakuru Branch in general business with the required skills to meet the customers’ expectations and revenue objectives.

Job Description

• Establish and maintain professional relationships through networking with intermediaries within the retail segment.
• Host regular and relevant functions (as agreed with line management) to seek opportunities to develop strong relationships and business bonds.
• Nurture established relations with intermediaries and clients within the retail space to ensure the continuous enhancement and improvement of customer retention initiatives.
• Implement a business acquisition strategic plan by growing GWP in line with the Company’s growth strategy for the retail segment through retention, generic growth, and acquisition of new business. 
• Work closely with assigned agencies to achieve growth objectives in target market segments.
• Sign service-level agreements with our identified top supporters at the Branch and ensure agreed TATs are followed up across internal departments. 
• Acquire and develop new agents by carrying out a series of strategic business development interventions. 
• Drive First Assurance’s profitability objective by growing a balanced portfolio within the retail segment by initiating partnerships to drive profitable products with key partners alongside other initiatives.
• Conduct regular training for intermediaries and clients within the retail segment to increase understanding and uptake of the company’s products.
• Manage agreements with the channel partners and ensure consistent compliance by all parties. 
• Support new product development/product review by seeking gaps/solutions in the market guided by technical feasibility, commercial viability, and market compatibility and ensure alignment with customer requirements, financial attractiveness, and product development guidelines. 
• Support collection efforts and ensure compliance with the company’s credit policy.
• Prepare monthly business development reports detailing initiatives, performance, and other related projects/activities. Collect market intelligence through research by reading articles, publications, the internet, word of mouth, and networking on a daily basis to keep abreast of market developments.
• Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencers.
• Ensure top-notch customer experience is provided to all business partners across the entire retail channel.

Requirements

Knowledge, experience and qualifications required:

• Bachelors' degree in a Business related field.
• Professional qualification in Insurance (ACII, AIIK) an added advantage.
• At least 3+ years experience in the financials sector and an added advantage in the insurance industry and in sales and business development position.

Technical/ Functional competencies

• Knowledge of insurance regulatory requirements
• Knowledge of insurance products
• Sales and marketing management skills

REQUIRED SKILLS

• Performance monitoring and evaluation, Market research, intelligence, Business development, Business strategy, Business intelligence, Sales strategy, Marketing

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To analyse the risks associated with new lending, structuring and derivative proposals with the intention of facilitating new business.

Job Description

Credit Risk Talent Academy

Introduction:

• The Credit Risk Talent Academy aims to attract and retain high-calibre talent to join the following roles: credit underwriters, portfolio managers, collections and recoveries managers, and business assurance officers. The Academy will provide a comprehensive training program that will equip the talent with the skills and competencies required to effectively manage credit risk across our diversified credit portfolio.

Program Structure:

• The Credit Risk Talent Academy will be a 12-month training program that will allow the successful candidates to initially go through a formal induction and orientation and thereafter rotate within the following areas: Wholesale Credit, Retail Credit, Business Support and Recoveries, Collections and Recoveries, and Digital Mobile Credit. The rotation will be for a period of 1-3 months in each department, and the training program will be a combination of classroom training, on the- job training, and mentorship. Only the successful candidates will be confirmed into the roles within the Credit Risk function.

Program Qualification:

The following courses will be offered. Participants will be awarded certificates of completion:

• Credit Risk Management - covering the fundamentals of credit risk management, credit analysis and underwriting, and risk mitigation strategies.
• Wholesale Credit Risk Management - focusing on the wholesale credit portfolio of the bank, including corporate and institutional clients, and the associated risk management strategies.
• Retail Credit Risk Management - focusing on the retail credit portfolio of the bank, including personal and small business loans, and the associated risk management strategies.
• Collections and Recoveries - covering the collections and recoveries process for both wholesale and retail credit, including negotiation techniques and legal aspects.
• Digital Mobile Credit Risk Management - covering the digital mobile credit portfolio of the bank, including mobile loans and payment services, and the associated risk management strategies.

Upon completion of the 12-month program, participants will.

• Receive a certificate of completion from the Credit Risk Talent Academy.
• Join a pool of credit professionals and will have first priority in taking up roles in credit as opportunity arises.

Requirements:

The ideal candidate must meet the following criteria:

• A bachelor’s degree in mathematical finance, actuarial science, economics, statistics, or its equivalent.
• Working knowledge of risk management policies, procedures, and pricing.

Preferred Experience

• Working knowledge of Group policies and strategies relative to the credit function
• Product knowledge
• Detailed understanding / fit of the vision for Risk.
• Working knowledge of local country structure and strategy
• Leadership and performance development of a team
• Managing risk and reward

Desired competencies

• Commercial awareness
• Strong analytical skills
• Problem-solving skills
• Attention to detail.
• Strong communication and interpersonal skills
• Customer-focused
• Teamwork and collaboration

**Application Deadline – 10th November 2023***

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)