Career Openings at CDL Human Resource

HR Strategy and Leadership

• Develop and implement HR strategies and initiatives aligned with the organization’s goals and objectives.
• Provide guidance and support tmanagement on HR-related matters, ensuring best practices and compliance.

Talent Acquisition and Development

• Lead the recruitment and selection process tattract and retain top talent.
• Oversee onboarding and employee development programs tensure a productive and engaged workforce.
• Employee Relations and Communication
• Act as the primary point of contact for employee relations issues, ensuring fair and consistent resolution.
• Foster effective communication channels tpromote transparency and collaboration across the organization.

Performance Management

• Implement and manage performance appraisal systems tdrive employee productivity and growth.
• Identify training and development needs and facilitate learning programs.

HR Operations and Compliance

• Oversee HR operations, including payroll, employee records, and benefits administration.
• Ensure adherence tlocal labor laws, organizational policies, and international HR standards.
• Organizational Development
• Develop and implement workforce planning strategies taddress current and future needs.
• Drive initiatives tenhance employee engagement, retention, and organizational culture.
• Diversity and Inclusion
• Promote diversity, equity, and inclusion within the organization, creating an inclusive workplace.

Requirements

Qualifications and Experience

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

Experience:

• 10 -12 years of progressive HR experience, with at least 5 years in a managerial role.
• Solid HR operations experience in a multinational environment, preferably within logistics or FMCG.

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• Our client is seeking a highly experienced Housekeeper (3-5 years of quality experience) to manage and care for a self-catering cottage in Naivasha. The role includes maintaining the property, assisting visitors, ensuring cleanliness, and handling day-to-day tasks with professionalism and responsibility.

Key Responsibilities:

• Maintain cleanliness and organization of the cottage and its surroundings.
• Care for pets (two small dogs) and manage their daily needs.
• Assist visitors, provide house rules, and collect feedback in a visitors' book.
• Manage gardening, laundry, cooking, and fireplace lighting.
• Use and maintain electrical appliances effectively.
• Handle shopping, budgeting, and maintaining receipts for all expenses.
• Report repair needs promptly to the employer.

Requirements

Skills & Requirements:

• Proficiency in cooking (including Indian cuisine), gardening, and pet care.
• Strong organizational and first aid skills.
• Ability to ride a motorbike and a clean driving license.
• Fluent in English, responsible, respectful, and hardworking.
• Clean legal record and excellent decision-making skills.

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Maintainig General Operations

• Act as the main link between the company and the customer.
• Engage with internal stakeholders whenever necessary (credit control and piracy team)
• Improve our pipeline management, opportunity management and territory management.

Customer Retention

• Ensure and improve customer satisfaction and loyalty to minimize customer loss.
• Proactively drive resolution of customer issues, including technical and billing issues.
• Upsell and cross-sell to existing customers.

Growing The Business

• Actively hunt for business opportunities.
• Gain new customers.
• Make sure sales contracts​ are closed according to process.
• Define, review and improve the cost of customer charge.
• Win back lost accounts.

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• The Product Marketing Executive will play a key role in supporting the company's product development initiatives. The ideal candidate will have hands-on experience in product development and marketing within the HR consultancy sector. They will work closely with the Marketing Manager to create and implement effective marketing strategies, launch new products, and enhance brand awareness.

Key Responsibilities

Product Development Support

• Collaborate with the Marketing Manager to actively contribute to the development of new HR products and services.
• Conduct market research to identify customer needs, market trends, and competitive landscape, providing insights for product development.
• Assist in designing, planning, and executing product launch strategies, ensuring successful entry into the market.
• Develop and refine product value propositions and key messaging to effectively communicate the benefits to target audiences.

Marketing Strategy and Campaigns

• Assist in creating and implementing marketing campaigns to promote HR consultancy services and new products.
• Develop content for marketing materials, including brochures, presentations, website content, social media posts, and email newsletters.
• Monitor and analyze the performance of marketing campaigns, using data-driven insights to optimize and improve future initiatives.
• Collaborate with the sales team to align marketing strategies with sales goals and support lead generation efforts.

Brand Management and Awareness

• Maintain and enhance brand consistency across all marketing channels and materials.
• Assist in organizing and managing promotional events, webinars, and workshops to increase brand visibility and engage potential clients.
• Ensure all marketing activities align with the company’s brand values and strategic objectives.

Market Analysis and Reporting

• Conduct market analysis to understand industry trends, customer behavior, and competitor activities.
• Provide regular reports on marketing activities, campaign performance, and market feedback to the Marketing Manager.
• Use analytics tools to track the effectiveness of marketing efforts and make data-driven recommendations for improvement.

Requirements

Key Qualifications

Education:

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.

Experience:

• Minimum of 3-5 years of experience in marketing, with proven experience in product development, preferably in the HR consultancy or professional services industry.
• Demonstrated experience in supporting product launches and developing marketing strategies.