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  • Posted: Oct 8, 2021
    Deadline: Not specified
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  • CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi
    Read more about this company

     

    Risk Analyst Assistant

    Purpose

    Responsible for risk identification, analysis and recording to facilitate transparency and accuracy in decision making.

    Primary Responsibilities

    • Collect and analyze data for risk assessment, monitoring and compliance
    • Review and recommend improvements to existing risk modelling techniques
    • Conduct regular assessments of the various business systems and implement or monitor needed improvements.
    • Review files and capture information during risk assessments
    • Assist in the development and execution of companywide compliance policies and procedures.
    • Collection of data for preparation of management and board reports
    • Review all monthly, quarterly and semi –annual regulatory/statutory returns across all subsidiaries
    • Maintain risk incident logs
    • Coordinating risk champions in risk identification and analysis

    PERSON SPECIFICATION

    Academic Qualification

    • Bachelor’s Degree in statistics, economics, finance or another business-related degree

    Professional Qualification

    • CISA/CISM/CRM, Progress in CPA

    Experience

    • Up to one (1) years’ relevant experience.

    Skills and Competencies

    • Problem solving skills.
    • Good analytical skills.
    • Computer literate in MS Office and other office applications.
    • Understanding of the working environment /competitors.
    • Technical competence in insurance and accounting.
    • Basic knowledge of regulations by AKI, CMA and IRA.

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    Relationship Officer - Pension Administration

    Purpose

    To generate revenue for CICAM within the assigned markets or channels as well as build and manage strong relationships and partnerships within the assigned markets or channels.

    Primary Responsibilities

    • Acquiring new business by identifying and exploiting new business opportunities in the market;
    • Looking for and opening new markets by developing new strategies and campaigns aimed at increasing market penetration
    • Preparation of RFPs/Tenders
    • Providing competitive quotations and proposals to prospects for Income Draw down and Umbrella funds.
    • Acting as a liaison between service providers e.g Custodians, Administrators and Trustees.
    • Planning and preparing relevant presentations to the target clients
    • Offering support with respect to client facing engagements
    • Communicating new product and/or regulatory developments to prospective clients
    • Overseeing the development of marketing literature
    • Monitoring and reporting on performance against agreed sales and retention targets
    • Collation and Analysis of industry statistics
    • Ensuring compliance to RBA regulation
    • Developing and maintaining good working relationships with intermediaries and existing customers.
    • Develop relationships with key administrators/brokers
    • Driving business profitability through acquisition of Pension products and supporting cross selling of Group Products
    • Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products

    PERSON SPECIFICATION

    Academic Qualification

    • Bachelor’s Degree in relevant Field

    Professional Qualification

    • Trustee Development Program Course (TDPK) is an added advantage.

    Experience

    • At least Two (2) Years’ working in a sales or administration position within the pensions industry in Kenya.

    Skills and Competencies

    • Knowledge of Segregated pension and Income Drawdown
    • Knowledge of financial markets within the region
    • Knowledge of pensions and collective investment industry
    • Attention to detail
    • Composure
    • Excellent Time Management
    • Self-motivated
    • Team player
    • Integrity
    • Excellent Communication skills

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    Client Service Officer

    Purpose

    The role is accountable for the day to day creation of new member accounts and supporting sales team when on-boarding new clients. The role will deliver operational effectiveness ensuring TAT on client creation is prompt for excellent client experience at first touch point.

    Primary Responsibilities

    • Checking on the correspondence email and responses.
    • Keeping and updating records of all members
    • Conduct proper due diligence on client accounts & documentation
    • Ensuring proper application form have been dully filled & conducting any data entry for account creation
    • Creation of online account applications
    • Update client static data
    • Communicate effectively with the client, sales team, and other members to ensure tasks/deliverables are efficiently completed
    • Carry out banking transactions
    • Filing and archiving of documents
    • Arrange for mail and courier services

    PERSON SPECIFICATION

    Academic Qualification

    • Bachelor’s Degree in relevant business field

    Professional Qualification

    ·       Progress towards relevant professional field (Added advantage)

    Experience

    • Up to two (2) years’ relevant experience.

    Skills and Competencies

    • MS Suite
    • Strong interpersonal skills.
    • Excellent written and oral communication abilities.
    • Time management and multi-tasking skills.
    • Excellent attention to detail.
    • Ability to exercise prudent judgment.
    • Ability to organize, multitask, prioritize, and work under pressure
    • Proactive and able to work with minimal supervision

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    Client Service Assistant

    Purpose

    The role is accountable for the day to day execution of client withdrawals & fund switch requests. The role will deliver operational effectiveness ensuring TAT on client disbursement of funds for excellent client experience.

    Primary Responsibilities

    • Timely & accurate execution withdrawal & fund switch requests
    • Confirming client account balances and banking details
    • Make call backs to verify client’s debit instructions
    • Debiting clients’ accounts and process payments end-to end
    • Responding to any queries/complaints on withdrawals
    • Preparation of letters to clients’ banks to facilitate payments
    • Carrying out due diligence on the documents received to change bank account details
    • Accurately process requests to change bank account details
    • Preparation of monthly interest disbursements and standing order payments
    • Ensuring adherence to payment operating policies, procedures and risk management guidelines.

    PERSON SPECIFICATION

    Academic Qualification

    • A minimum of Diploma in Business or in a related field.

    Professional Qualification

    ·       Progress towards relevant professional field (Added advantage)

    Experience

    • Up to one (1) years’ relevant experience.

    Skills and Competencies

    • Excellent customer service skills
    • Strong interpersonal skills.
    • Excellent written and oral communication abilities.
    • Ability to work accurately with close attention to detail; strong ability to scrutinize and examine
    • Ability to take initiative and prioritize tasks; good time-management, multi-task, problem-prevention and problem-solving skills.
    • Willingness to adapt to changing business needs

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    Legal Assistant

    Purpose

    The job holder will support the department in legal and administrative issues relating to the organization reporting to the Group Company Secretary.

    Primary Responsibilities

    • Promptly answering inquiries (internal and external).
    • Handling sensitive information securely and professionally.
    • Dealing with stakeholders
    • Communicating clear and concise information to internal and external customers/shareholders.
    • · Maintaining and safeguarding departmental documents/records as well as creating and maintain trackers for legal documents and other resources.
    • Assist the Group CS in effectively scheduling and preparing for Board meetings.

    PERSON SPECIFICATION

    Academic Qualification

    • Bachelor’s degree in Law or completion of the Advocate Training Program at the Kenya School of Law.

    Professional Qualification

    • Progress towards relevant professional field (Added advantage)

    Experience

    • Up to one (1) years’ relevant experience.

    Skills and Competencies

    • MS Suite
    • Display honesty, transparency, and integrity in all dealings
    • Show initiative and meet all deadlines with high quality work
    • Demonstrate good communication skills (written and oral) and teamwork
    • Excellent interpersonal skills
    • Computer Proficient

    Method of Application

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