Career Opportunities at CIC Group

Purpose

Responsible for risk identification, analysis and recording to facilitate transparency and accuracy in decision making.

Primary Responsibilities

• Collect and analyze data for risk assessment, monitoring and compliance
• Review and recommend improvements to existing risk modelling techniques
• Conduct regular assessments of the various business systems and implement or monitor needed improvements.
• Review files and capture information during risk assessments
• Assist in the development and execution of companywide compliance policies and procedures.
• Collection of data for preparation of management and board reports
• Review all monthly, quarterly and semi –annual regulatory/statutory returns across all subsidiaries
• Maintain risk incident logs
• Coordinating risk champions in risk identification and analysis

PERSON SPECIFICATION

Academic Qualification

• Bachelor’s Degree in statistics, economics, finance or another business-related degree

Professional Qualification

• CISA/CISM/CRM, Progress in CPA

Experience

• Up to one (1) years’ relevant experience.

Skills and Competencies

• Problem solving skills.
• Good analytical skills.
• Computer literate in MS Office and other office applications.
• Understanding of the working environment /competitors.
• Technical competence in insurance and accounting.
• Basic knowledge of regulations by AKI, CMA and IRA.

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Purpose

To generate revenue for CICAM within the assigned markets or channels as well as build and manage strong relationships and partnerships within the assigned markets or channels.

Primary Responsibilities

• Acquiring new business by identifying and exploiting new business opportunities in the market;
• Looking for and opening new markets by developing new strategies and campaigns aimed at increasing market penetration
• Preparation of RFPs/Tenders
• Providing competitive quotations and proposals to prospects for Income Draw down and Umbrella funds.
• Acting as a liaison between service providers e.g Custodians, Administrators and Trustees.
• Planning and preparing relevant presentations to the target clients
• Offering support with respect to client facing engagements
• Communicating new product and/or regulatory developments to prospective clients
• Overseeing the development of marketing literature
• Monitoring and reporting on performance against agreed sales and retention targets
• Collation and Analysis of industry statistics
• Ensuring compliance to RBA regulation
• Developing and maintaining good working relationships with intermediaries and existing customers.
• Develop relationships with key administrators/brokers
• Driving business profitability through acquisition of Pension products and supporting cross selling of Group Products
• Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products

PERSON SPECIFICATION

Academic Qualification

• Bachelor’s Degree in relevant Field

Professional Qualification

• Trustee Development Program Course (TDPK) is an added advantage.

Experience

• At least Two (2) Years’ working in a sales or administration position within the pensions industry in Kenya.

Skills and Competencies

• Knowledge of Segregated pension and Income Drawdown
• Knowledge of financial markets within the region
• Knowledge of pensions and collective investment industry
• Attention to detail
• Composure
• Excellent Time Management
• Self-motivated
• Team player
• Integrity
• Excellent Communication skills

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Purpose

The role is accountable for the day to day creation of new member accounts and supporting sales team when on-boarding new clients. The role will deliver operational effectiveness ensuring TAT on client creation is prompt for excellent client experience at first touch point.

Primary Responsibilities

• Checking on the correspondence email and responses.
• Keeping and updating records of all members
• Conduct proper due diligence on client accounts & documentation
• Ensuring proper application form have been dully filled & conducting any data entry for account creation
• Creation of online account applications
• Update client static data
• Communicate effectively with the client, sales team, and other members to ensure tasks/deliverables are efficiently completed
• Carry out banking transactions
• Filing and archiving of documents
• Arrange for mail and courier services

PERSON SPECIFICATION

Academic Qualification

• Bachelor’s Degree in relevant business field

Professional Qualification

·       Progress towards relevant professional field (Added advantage)

Experience

• Up to two (2) years’ relevant experience.

Skills and Competencies

• MS Suite
• Strong interpersonal skills.
• Excellent written and oral communication abilities.
• Time management and multi-tasking skills.
• Excellent attention to detail.
• Ability to exercise prudent judgment.
• Ability to organize, multitask, prioritize, and work under pressure
• Proactive and able to work with minimal supervision

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Purpose

The role is accountable for the day to day execution of client withdrawals & fund switch requests. The role will deliver operational effectiveness ensuring TAT on client disbursement of funds for excellent client experience.

Primary Responsibilities

• Timely & accurate execution withdrawal & fund switch requests
• Confirming client account balances and banking details
• Make call backs to verify client’s debit instructions
• Debiting clients’ accounts and process payments end-to end
• Responding to any queries/complaints on withdrawals
• Preparation of letters to clients’ banks to facilitate payments
• Carrying out due diligence on the documents received to change bank account details
• Accurately process requests to change bank account details
• Preparation of monthly interest disbursements and standing order payments
• Ensuring adherence to payment operating policies, procedures and risk management guidelines.

PERSON SPECIFICATION

Academic Qualification

• A minimum of Diploma in Business or in a related field.

Professional Qualification

·       Progress towards relevant professional field (Added advantage)

Experience

• Up to one (1) years’ relevant experience.

Skills and Competencies

• Excellent customer service skills
• Strong interpersonal skills.
• Excellent written and oral communication abilities.
• Ability to work accurately with close attention to detail; strong ability to scrutinize and examine
• Ability to take initiative and prioritize tasks; good time-management, multi-task, problem-prevention and problem-solving skills.
• Willingness to adapt to changing business needs

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Purpose

The job holder will support the department in legal and administrative issues relating to the organization reporting to the Group Company Secretary.

Primary Responsibilities

• Promptly answering inquiries (internal and external).
• Handling sensitive information securely and professionally.
• Dealing with stakeholders
• Communicating clear and concise information to internal and external customers/shareholders.
• · Maintaining and safeguarding departmental documents/records as well as creating and maintain trackers for legal documents and other resources.
• Assist the Group CS in effectively scheduling and preparing for Board meetings.

PERSON SPECIFICATION

Academic Qualification

• Bachelor’s degree in Law or completion of the Advocate Training Program at the Kenya School of Law.

Professional Qualification

• Progress towards relevant professional field (Added advantage)

Experience

• Up to one (1) years’ relevant experience.

Skills and Competencies

• MS Suite
• Display honesty, transparency, and integrity in all dealings
• Show initiative and meet all deadlines with high quality work
• Demonstrate good communication skills (written and oral) and teamwork
• Excellent interpersonal skills
• Computer Proficient