Career Opportunities at KCB Bank

The Position:

Technology Infrastructure department oversees planning, deployment and operation of state-of-the-art infrastructure services that include server, storage, network, databases, and Cloud that support mission critical services for the Bank.

The position holder will provide primary support for systems infrastructure (Server, Storage, Operating Systems and Virtualization). The job holder will also be responsible for ensuring all required security controls and audit remediation is done for the responsible infrastructure.

Key Responsibilities:

• Responsible for systems support including but not limited to availability, performance and reliability of all on-premise IT systems infrastructure.
• Responsible for infrastructure optimization of all IT infrastructure to ensure optimal infrastructure performance.
• Administration duties including Windows Active Directory object maintenance, complex troubleshooting and repair tasks on Active Directory, Windows Server 2008-2019, Domain Controllers, DNS, user authentication and other operational systems as needed.
• Implementation tools to aid in improving operation efficiencies in monitoring and infrastructure management.
• Automation of Directory Services to provide Identity Management and User/Group management tools utilizing Active Directory as the backbone for the Identity Access Management implementation.
• Establishes service specifications to other systems including permissions modification, deletion, role definitions, reclassification and other similar access management related functions.
• Service Quality Management: Ensure IT and Infrastructure platforms perform within or exceed KPIs, ensure ability of the system to support specific forms of traffic, and to support end user experience.
• Resolve faults on all systems deployed for IT infrastructure platforms.
• Implements best practice security measures to ensure the integrity and continuity of systems services and information and  continiousl monitor security compliance.

The Person:

For the above position, the successful applicant should have the following:

• Bachelor’s degree in ICT or Electrical Engineering or related field.
• Certification in VMware (VCP), Microsoft /Linux Professional certification in systems.
• 3 years Technology experience with experience in:
• Operating Systems Administration in Linux and Windows.
• Storage Administrations.
• Virtualization administration on VMware.
• Strong interpersonal and communication skills.

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The Position:

The role of T24 CoE Specialist is to co-ordinate and apply proven analytical and problem-solving skills to help validate requests through collaboration with other functional teams to ensure seamless resolution of T24 Transact issues to enable support business strategy and entrench best practices.

Key Responsibilities:

• Works closely with various business functions and advice on Best Practice on AA since it has robust functionalities.
• Manages contract performance and nurture skills that advances the IT Banking Systems Operations strategy vide t24 transact.
• Evaluates and reviews all T24 Transact incidents and requests before resolution.
• Build and disseminate expert skills on AA support and issue resolution, since majority modules are moving to AA module.
• With team perform Corrections on Contract with exceptions.
• In liaison with relevant business unit, perform Product Creation for approved products.
• In liaison with functional unit, supports T24 Transact-related projects.
• With business, perform Product Optimization for requests on existing products.
• Spearheads maintenance, traction and resolution of system core functionalities i.e. AA loans module.
• Liaises with the T24 Transact vendor on escalated core issues for resolution.
• Participates in the change management process by ensuring that requisite T24 Transact parameter requests are updated after a change promotion.

The Person:

For the above position, the successful applicant should have the following:

• Bachelor’s degree in Information Technology/ Computer Science/ Mathematics/ Business or related field.
• Certification in ITIL or any IT Related field.
• 5 years experience in Information Technology or General Banking.
• 4 years’ experience in Credit Operations and Administration (AA, LD).
• 3 years’ experience in Banking Operations.
• Experience in IT Projects and Quality Assurance.
• Strong interpersonal and communication skills.

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The Position:

The DevOps Engineer works with application developers to automate and accelerate the testing, release, and deployment of applications into a runtime environment quickly and reliably. The DevOps Engineer will have a background in development, operations, and full-stack implementations. The DevOps engineer acts as a fulcrum between development and operational teams, and basically forms the foundation of the entire DevOps environment. 

Key Responsibilities:

• Develop and maintain Continuous Integration (CI) / Continuous Deployment (CD) strategy that allows the organization to use DevOps at scale.
• Envision, build, and execute automated testing plans for all the software developed in the organization and provide reporting templates for monitoring testing coverage.
• Contribute to developing best practices for infrastructure as code (such as Puppet, Shell scripting); software build tools (such as Maven, Gradle, etc.) and continuous integration tools (such as Jenkins, TeamCity, etc.)
• Mentoring and coaching junior software developers in gaining experience and assuming DevOps responsibilities.
• Design, build & maintain infrastructure to support a continuous software development process, including all phases of development, quality assurance and software deployment.
• Provides direction into standards and procedures for monitoring, capacity planning, tuning, maintenance, performance optimization, backups, and recovery; ensures infrastructure will meet capacity requirements to deliver on time.
• Setup/Configuration/Administration of code Repositories like Git, SVN
• Manage Image storage to ensure consistency and recoverability of the same as required.
• Development of process and procedures of code versions to ensure proper governance and security is always maintained within the enterprise.
• Acts as a thought leader for DevOps practice in the organization while working with stakeholders to select “fit for purpose tools” to be used in the DevOps orchestration/automation processes.

The Person:

For the above position, the successful applicant should have the following:

• Bachelor’s degree from a recognized university.
• Certification in cloud technologies such as Kubernetes, OpenShift or related.
• Use of DevOps tools such as Jenkins, Ansible or similar and professional software development using JAVA, Python etc is required.
• 3 years’ experience in commercial software development with at least 2 years’ experience in developing release pipelines and GitOps frameworks.
• Proficient in scripting.
• Hands-on knowledge of configuration management and deployment tools like Puppet, Ansible, Chef, Terraform.
• Strong interpersonal and communication skills.

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The Position:

Technology Infrastructure department oversees planning, deployment and operation of state-of-the-art infrastructure services that include server, storage, network, databases, and Cloud that support mission critical services for the Bank.

The position holder will be accountable for planning and operations of cloud infrastructure that is composed of on-premises and on cloud container management platforms to support digital services. The position holder act as a leader of a team of cloud infrastructure responsible for setup and maintenance of cloud infrastructure.

Key Responsibilities:

• Responsible for building, maintaining, and supporting high-performance, fault-tolerant, scalable, and distributed Platform as a Service systems with Kubernetes and Kubernetes flavours such as OpenShift.
• Responsible for interfacing with application development teams to ensure applications fit within the infrastructure with scalability, reliability and security designed and implemented from the onset.
• Responsible for establishing and improving team processes and workflows to maximize efficiency and productivity of people and systems to support cloud infrastructure service. 
• Lead in automation of infrastructure at massive scale to support scaling of digital services.
• Lead the ‘Open source first as a fit for the future initiative within the function. 
• Responsible for deployment of public cloud IaaS and PaaS to support the bank's cloud native services. 
• Provide team management to the cloud infrastructure team.

The Person:

For the above position, the successful applicant should have the following:

• Bachelor’s degree in ICT/ Electrical Engineering or related field.
• 5 years progressive experience in Information Technology with at least 5 years’ experience in infrastructure planning or support in an environment with extensive Linux server environment.
• Certification in RedHat (RHCE/RHCSA) or Kubernetes or Openshift, AWS or Azure Architect/SysOps.
• Experience with Container/PaaS orchestration/management platforms such as Kubernetes, OpenShift.
• Extensive knowledge of enterprise Linux Server Operating Systems such as RHEL/ CentOS, Ubuntu.
• Experience with Configuration Management such as Chef, Ansible.
• Good understanding of DevOps tools, CI/CD and Agile principles.
• Strong interpersonal and communication skill

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The Position: 

KCB Foundation directs the delivery of corporate citizenship responsibilities on behalf of the KCB Group. Over the past 7 years, the KCB Foundation has supported grassroots communities in Kenya to prioritize education, grow small enterprises, improve health status, protect the environment, and access humanitarian aid. Financial support for these programmes is provided primarily by KCB which commits 1% of its pre-tax profits to support community development. To guarantee optimum impact for communities involved in its programmes, the KCB Foundation forges strategic partnerships, deploys appropriate expertise, and tracks results on a continuous basis.

The job holder is responsible for 2jiajiri program management (beneficiary mobilization, business development and linkages and access to finance), work planning and budget management as well as partnerships management at a program level.

Key Responsibilities:

• Design, plan, and manage the 2jiajiri Programme (Phase I and II) and all related projects and activities.
• Manage the beneficiaries, institutions, and partners on-boarding process.
• Monitor the beneficiary/customer journey and experience with active direct engagement with beneficiaries to monitor progress and identify emerging issues.
• Monitor performance of beneficiaries under the Phase II BDS Services, including performance of loans and quality of business development plans.
• Build partnerships with stakeholders in public and private sector for enhanced efficiency and effectiveness of the programmes.
• Oversight of financial planning, management, and control of programme budget.
• Develop, organize, and implement staff engagement opportunities in the programmes
• Manage the communication process and methods and channels required to deliver the programme components and to ensure stakeholders including private sector, governments and the beneficiaries are well informed and emerging programmatic issues resolved.
• Conduct project proposal reviews and project assessment and provide feedback to grant applicants.
• Work with MEL team to conduct monitoring and evaluation (programmatic and financials) of projects to demonstrate and track impact and generate pertinent reports.
• Organize and manage project commissioning events.
• Manage relationships with grantees and other stakeholders.
• Work plan and resource management.
• Work with partnerships and communications and policy and advocacy to shape opinion and share.

The Person:

For the above position, the successful applicant should have the following:

• Bachelor’s Degree in Business/ Education/ Community Development/ Strategic Management or related field from a recognized institution.
• Certification in Project Management.
• 5 years’ experience in in Business Development with experience in Bank Lending and Credit Management in a financial services sector.
• At least 4 years in Programme/ Project Management with experience in community mobilization & stakeholder engagement.
• Experience in Donor Partnerships Management.
• Exceptional Relationship and People Management Skills with ability to liaise with diverse stakeholders.

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The Position:

KCB Foundation directs the delivery of corporate citizenship responsibilities on behalf of the KCB Group. Over the past 7 years, the KCB Foundation has supported grassroots communities in Kenya to prioritize education, grow small enterprises, improve health status, protect the environment, and access humanitarian aid. Financial support for these programmes is provided primarily by KCB which commits 1% of its pre-tax profits to support community development. To guarantee optimum impact for communities involved in its programmes, the KCB Foundation forges strategic partnerships, deploys appropriate expertise, and tracks results on a continuous basis.

The Senior Manager Partnerships and Subsidiaries shall be responsible for the overall management of the full spectrum of relationships between KCB Foundation and its partners including donors, projects implementing partners, governments, and regulatory agencies across the Group. The role shall provide leadership in acquisition and maintenance of both public and private sector partnerships that align with the mission and vision of the KCB Group and the Group’s social investment initiatives.

The role holder shall also be responsible for coordination of the KCBF programmes across the KCB Group subsidiaries in close collaboration with the country Managing Directors and Foundation teams.

Key Responsibilities:

• Develop and implement partnership strategy to increase KCBF’s engagement of partners whilst driving relationship management efforts to maintain and grow existing partner relationships.
• Collaborate with programme teams identify and build strategic alliances to structure and execute KCBF’s initiatives and partnerships that galvanize action and bring resources and visibility for KCB Foundation and its work.
• Ensure that KCBF operations adhere to all contracts, agreements, memoranda of understandings and/or service level agreements with donors and partners.
• Build wider KCBF and other Group-wide staff capacities on partnership and stakeholder management.
• Develop and implement robust relationship management tools and systems to aid effective and efficient management of partners relationships including relationship management strategies, partners management information systems and up to date databases.
• Ensure strategic alignment of all KCBF Programmes and projects in the subsidiaries with KCBF Strategy, Group Strategy and country-specific strategies including funding from KCB Group.
• Collaborate with Country Managing Directors, Programme Managers, and in-country Foundation teams to identify opportunities for advancement of KCBF programmes across the subsidiaries in alignment with the Group’s Citizenship strategy.
• Provide capacity building for teams responsible for KCBF programmes across all countries to ensure uniformity and synergy in the Group’s Foundation initiatives and compliance to KCB Group Policies and Procedures as well as KCBF-specific policies.
• Provide to the Head of Foundation high-level and detailed performance indicators and reports on the performance of KCBF programmes across the Subsidiaries as well as Return on Investment (ROI) on the various partnerships.
• Be responsible for the development and management of annual budgets allocated to partnerships management and Subsidiaries activities.

The Person:  

For the above position, the successful applicant should have the following:

• Bachelor’s Degree in Business/ Education/ Community Development/ Strategic Management or related field from a recognized institution.
• Certification in Project Management.
• 8 years in Partnerships Management with at least 5 years in Programme/ Project Management and Corporate Communications.
• Experience working with Donor Funded Projects.
• Exceptional stakeholder management, relationship management with ability to liaise with diverse stakeholders.