Career Opportunities at Kenya Revenue Authority

Purpose of the job:

The Deputy Commissioner – West of Nairobi (Tax Service Office). This role is responsible for managing, directing and controlling all operations within the Tax Service Office.

Key Responsibilities of the job:

1. Managerial / Supervisory Responsibilities
   1. Responsible for improving data availability, accessibility, quality and utilization by coordinating development of Data policies procedures and standards.
   2. Provide vision, expertise, and long-range planning in enterprise data architecture, data integration, master data management, enterprise data governance to support advanced analytics & Business Intelligence.
   3. Coordinate the activities of Data Warehouse and Analytics processes through the systematic collection, analysis and maintenance of relevant taxpayers’ data/intelligence.
   4. Manage the data analytics team to optimize taxpayer data for visualization purposes and develop high-end data visualizations for revenue forecasting.
   5. Managing the protection of sensitive data and information assets by ensuring alignment to internal & external laws, policies and regulations.
   6. Establish structures that ensure Design and development of data models, extraction code and cleansing routines utilizing typical data quality functions.
   7. Work with the business departments to interpret their data processing needs and provide the most optimal solutions using Business Intelligence software/tools.
   8. Responsible for producing data sets that will be useful for improved revenue forecasting, enhancing compliance and widening the tax base.
   9. Chair and coordinate the Board of the Data governance and Information management Thematic Area of Transformation.
   10. Develop strategies to respond to any technological, legislative, and environmental changes that require adjustments in data governance and analytics process, tools and skills
   11. Drive initiatives to improve ethics, culture and facilitate change management in the division.
2. Operational Responsibilities / Tasks
   1. Facilitate implementation of the work plans for the following corporate initiatives in the Division: Audit, Integrity, QMS and Risk Management.
   2. Development and management of the divisional work plan and budget.
   3. Day-to-day operations, supervision, management of performance and development of staff in the Division
   4. Review and approval of data strategies, policies, frameworks and standards
   5. Establish relationship with 3rd party data stakeholders/partners
   6. Monitor implementation of data strategies, policies, frameworks and standards
   7. Recommend strategies to address gaps in data governance and utilization
   8. Coordinate data governance and utilization boards, committees and focus groups
   9. Identify and monitor implementation of divisional KPI’s
   10. Give strategic direction in data utilization and management

The job holder should possess the following minimum qualifications:

• A university degree in Data Governance, Data Science, Information Management, Computer Science, Information Technology, Statistics, Mathematics or related field from a recognized institution.
• Certified Data Governance Professional, Certified Data Management Professional or any other equivalent Professional qualification and membership to relevant professional bodies will be an added advantage.
• Minimum of Ten (10) years’ work experience in a similar role with at least Five (5) years in a senior management role.

In addition, candidates should demonstrate the following functional skills, behavioural competencies/attributes:

• Strategic agility
• Excellent leadership and people management skills
• Good knowledge of Data Legislation, Regulation and Procedures
• Good awareness of operating environment
• Results driven and analytical
• Problem solving
• Analytical thinking
• Strong decision-making skills
• Excellent negotiation and conflict management skills
• Risk management and analysis
• Mentoring and coaching
• Excellent oral and written communication skills

go to method of application »

Job Summary:

The job holder is responsible for;

1. Co-ordination and supervision of systems development teams
2. Providing continual improvements to existing DTD business systems and supporting systems by ensuring that solutions designed to address business needs meet the required quality standards.
3. Development or enhancements of new systems as per the Requests for Change(RFC’s) and in line with procedures and standards

Key Responsibilities

1. Leads development team in hand-on application development work
2. Reviews application development tasks allocated to staff to ensure that they are accomplished within the set requirements and that they meet highest standards of quality.
3. Monitors development of applications assigned to the section to ensure that they are delivered within the set timelines and that they conform to the approved designs
4. Ensures that solutions which have been build and are ready for release have the requisite documentation (User manuals, technical manuals, deployment plans, roll back plans) before they are packaged for submission.
5. Reviews Change requests for completeness/clarity and liaises with stakeholders to address identified inadequacies
6. Reviews Development and Maintenance procedure manuals to guarantee continued relevance and forwards to the Manager for approval
7. Plans for system demonstrations (demos) for new solutions/enhancements developed, by coordinating with the relevant sections
8. Reviews Quality Assurance(QA) test results, and ensure issues arising from QA are addressed by the developer
9. Reviews unit and modular based test results and maintains the documentation
10. Reviews Application development coding standards and seeks the requisite approvals
11. Forms and coordinates the peer review teams within the unit and maintains review report
12. Prepares and submits reports as required including providing stakeholders with regular progress/ status reports
13. Monitors performance of business systems architecture components, evaluates their effectiveness and advises the manager on areas requiring review/improvement
14. Reviews business automation work plans and associated activity schedules
15. Develops the unit’s Annual Work Plan and draft budget and coordinates their implementation;
16. Prepares monthly, quarterly, annual and ad hoc reports for the unit;
17. Develops, mentors and coaches staff in the unit;
18. Conducts performance management in the unit;
19. Coordinates implementation of the work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk Management.
20. Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic and  Professional Qualifications

Academic Qualifications

• Bachelor’s Degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
• Master’s Degree in the relevant field is an added advantage.

Required Certifications/Trainings

Professional Certification or Training in any one of the following areas is required:

• Systems Development i.e. Java Programming, Web Design and Development, Oracle Developer etc.
• Business Systems Analysis i.e. CBAP Certification / Training
• Systems Modelling and Design Techniques
• Process Modelling and Design Techniques

Desired Certifications

Certification or training in any of the following areas will be an added advantage:

• Training in middle level management / Supervisory Skills courses.
• IT Governance i.e. ITIL or COBIT 4/5
• Project Management i.e. PMP or Prince 2
• Training or Certification in Database Administration i.e. Oracle, PostgreSQL, MySQL or Microsoft SQL Server.
• Training in operating systems i.e. Windows, Linux or Unix.

Technical Skills Required:

The Job holder must have:

• Proven skills in database management tools
• Proficiency in Java programming language and PL/SQL
• Expert knowledge of scripting languages (PHP, ASP, CSS, JAVASCRIPT, etc.)
• Working knowledge of structured programming and database design concepts
• Expert knowledge of web based technologies (HTML, XML, XHTML, DHTML, SOAP, JSON, etc.)
• Working knowledge of internet and messaging protocols i.e. HTTP, FTP, SOAP and REST
• Working knowledge of web development tools (Dreamweaver, Microsoft.NET, Drupal, Joomla, etc.)
• Working knowledge of Linux/Unix and Windows operating system platforms
• Working experience with relational databases (Oracle, MySQL, PostgreSQL, Microsoft SQL Server)
• Knowledge of system design and modelling techniques
• Working knowledge of systems design and modelling tools (Enterprise Architect, TraceCloud, etc.)
• Basic knowledge of the following tools: process modelling (MS Visio, etc.), Project Management i.e. MS Project and Presentation i.e. MS PowerPoint

Relevant Work Experience Required

• Proven experience in design, development and implementation of enterprise business systems. Experience in design and development of systems for tax administration will be an added advantage.
• Proven experience in integration of business systems in a similar large organization.
• At least four (4) years’ demonstrable post qualification experience, of which one (1) should be at Supervisory level or equivalent in developing and leading a team in development of large enterprise applications.

Competencies

The Job holder must:

• Have good understanding of the KRA’s goals and objectives.
• Be resilient, focused, results oriented and a team player.
• Have strong analytical, diagnostic, decision making and problem solving skills.
• Have strong abilities to conduct research-affecting business and propose suitable solutions/products.
• Have ability to pay attention to details and work under minimum supervision and for long hours within constraints.
• Have strong interpersonal, written and oral communication skills.
• Have good negotiation skills.
• Be able to build and maintain strong relationships with contracted parties, third party organizations, users and staff.
• Have Change management skills.
• Ability to interact confidently with users to establish what the problem is and explain the solution
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision

go to method of application »

Job Summary

The job holder is responsible for;

1. Supervision of systems development teams
2. Development of new systems to automate business processes and maintenance of existing
3. Providing continual improvements to existing DTD business systems and supporting systems by ensuring that solutions designed to address business needs meet the required quality standards.
4. Development or enhancements of new systems as per the Requests for Change(RFC’s) and in line with procedures and standards

Key Responsibilities

1. Hands-on supervision of application development work
2. Develops new systems to automate business processes in conformity with design artefacts contained in System Change Requests (SCRs)
3. Allocates and supervises Change Requests for development to ensure that solutions are delivered within set timelines
4. Conducts peer reviews and unit tests of developed solutions to guarantee quality before final submission to Quality Management
5. Prepares documentation (User manuals, Technical manuals, deployment instructions, roll back instructions, etc) to ensure that they meet set quality standards
6. Ensures that solutions that have been developed are properly packaged and that all the components and requisite documentation are included in the package, for submission to Quality Management.
7. Ensures that the approved coding standards are consistently applied in every solution developed.
8. Participates in system demonstration, and ensures issues arising in demos are addressed.
9. Diagnoses complex application issues and provides guidance and support to subordinates.
10. Addresses issues that arise during deployment of the newly developed solutions in the QA test environment.
11. Resolves issues arising from QA tests, for solutions that do not pass QA standards and Information System Security policies.
12. Ensure conformity to ISO (9001:2015 and 27001:2013) and data security requirements.

Academic and  Professional Qualifications

Academic Qualifications

• Bachelor’s Degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
• Master’s Degree in the relevant field is an added advantage.

Required Certifications/Trainings

Professional Certification or Training in any one of the following areas is required:

• Systems Development i.e. Java Programming, Web Design and Development, Oracle Developer etc.
• Business Systems Analysis i.e. CBAP Certification / Training
• Systems Modelling and Design Techniques
• Process Modelling and Design Techniques

Desired Certifications

Certification or training in any of the following areas will be an added advantage:

• Training in middle level management / Supervisory Skills courses.
• IT Governance i.e. ITIL or COBIT 4/5
• Project Management i.e. PMP or Prince 2
• Training or Certification in Database Administration i.e. Oracle, PostgreSQL, MySQL or Microsoft SQL Server.
• Training in operating systems i.e. Windows, Linux or Unix.

Technical Skills Required:

The Job holder must:

• Proven skills in Oracle development and database management tools
• Proficiency in Java programming language and PL/SQL
• Expert knowledge of scripting languages (PHP, ASP, CSS, JAVASCRIPT, etc.)
• Working knowledge of structured programming and database design concepts
• Expert knowledge of web based technologies (HTML, XML, XHTML, DHTML, SOAP, JSON, etc.)
• Working knowledge of internet and messaging protocols i.e. HTTP, FTP, SOAP and REST
• Working knowledge of web development tools (Dreamweaver, Microsoft.NET, Drupal, Joomla, etc.)
• Working knowledge of Linux/Unix and Windows operating system platforms
• Working experience with relational databases (Oracle, MySQL, PostgreSQL, Microsoft SQL Server)
• Knowledge of system design and modelling techniques
• Working knowledge of systems design and modelling tools (Enterprise Architect, TraceCloud, etc.)
• Basic knowledge of the following tools: process modelling (MS Visio, etc.), Project Management i.e. MS Project and Presentation i.e. MS PowerPoint

Relevant Work Experience Required

• Proven experience in design, development and implementation of enterprise business systems. Experience in design and development of systems for tax administration will be an added advantage.
• Proven experience in integration of business systems in a similar large organization.
• At least three (3) years’ experience as a software developer in a busy organization.

Competencies

The Job holder must:

• Have good understanding of the KRA’s goals and objectives.
• Be resilient, focused, results oriented and a team player.
• Have strong analytical, diagnostic, decision making and problem solving skills.
• Have strong abilities to conduct research affecting business and propose suitable solutions/products.
• Have ability to pay attention to details and work under minimum supervision and for long hours within constraints.
• Have strong interpersonal, written and oral communication skills.
• Have good negotiation skills.
• Be able to build and maintain strong relationships with contracted parties, third party organizations, users and staff.
• Have Change management skills.
• Ability to interact confidently with users to establish what the problem is and explain the solution
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision.

go to method of application »

Purpose of the job:

The Deputy Commissioner – West of Nairobi (Tax Service Office). This role is responsible for managing, directing and controlling all operations within the Tax Service Office.

Key Responsibilities of the job:

Managerial / Supervisory Responsibilities

• Responsible for improving data availability, accessibility, quality and utilization by coordinating development of Data policies procedures and standards.
• Provide vision, expertise, and long-range planning in enterprise data architecture, data integration, master data management, enterprise data governance to support advanced analytics & Business Intelligence.
• Coordinate the activities of Data Warehouse and Analytics processes through the systematic collection, analysis and maintenance of relevant taxpayers’ data/intelligence.
• Manage the data analytics team to optimize taxpayer data for visualization purposes and develop high-end data visualizations for revenue forecasting.
• Managing the protection of sensitive data and information assets by ensuring alignment to internal & external laws, policies and regulations.
• Establish structures that ensure Design and development of data models, extraction code and cleansing routines utilizing typical data quality functions.
• Work with the business departments to interpret their data processing needs and provide the most optimal solutions using Business Intelligence software/tools.
• Responsible for producing data sets that will be useful for improved revenue forecasting, enhancing compliance and widening the tax base.
• Chair and coordinate the Board of the Data governance and Information management Thematic Area of Transformation.
• Develop strategies to respond to any technological, legislative, and environmental changes that require adjustments in data governance and analytics process, tools and skills
• Drive initiatives to improve ethics, culture and facilitate change management in the division.

Operational Responsibilities / Tasks

• Facilitate implementation of the work plans for the following corporate initiatives in the Division: Audit, Integrity, QMS and Risk Management.
• Development and management of the divisional work plan and budget.
• Day-to-day operations, supervision, management of performance and development of staff in the Division
• Review and approval of data strategies, policies, frameworks and standards
• Establish relationship with 3rd party data stakeholders/partners
• Monitor implementation of data strategies, policies, frameworks and standards
• Recommend strategies to address gaps in data governance and utilization
• Coordinate data governance and utilization boards, committees and focus groups
• Identify and monitor implementation of divisional KPI’s
• Give strategic direction in data utilization and management

The job holder should possess the following minimum qualifications:

• A university degree in Data Governance, Data Science, Information Management, Computer Science, Information Technology, Statistics, Mathematics or related field from a recognized institution.
• Certified Data Governance Professional, Certified Data Management Professional or any other equivalent Professional qualification and membership to relevant professional bodies will be an added advantage.
• Minimum of Ten (10) years’ work experience in a similar role with at least Five (5) years in a senior management role.

In addition, candidates should demonstrate the following functional skills, behavioural competencies/attributes:

• Strategic agility
• Excellent leadership and people management skills
• Good knowledge of Data Legislation, Regulation and Procedures
• Good awareness of operating environment
• Results driven and analytical
• Problem solving
• Analytical thinking
• Strong decision-making skills
• Excellent negotiation and conflict management skills
• Risk management and analysis
• Mentoring and coaching
• Excellent oral and written communication skills