Career Opportunities at World Vision Kenya

Purpose of the position

The Global Water, Sanitation, and Hygiene (WASH) Business Plan outlines our strategy to leverage $1 billion between 2021 and 2025, impacting 15 million people with safe water, 14 million people with improved sanitation, and 18 million with improved hygiene. As part of our goal to demonstrate sustainable impact, we are working to define and foster a Culture of Quality (COQ) to maintain infrastructure quality as our programming grows in complexity. Therefore, this position aims at creating a COQ to strengthen and promote reliable, long-lasting services in the communities and sound stewardship of donor funds for increased impact.

The position will oversee the Culture of Quality (COQ) strategy implementation primarily in the East Africa region and specifically in the listed countries: Burundi, Ethiopia, Kenya, Somalia, South Sudan, Sudan, Rwanda, Tanzania and Uganda 

Major Responsibilities:

Strategic Priorities & Technical Oversight

• Working with WVI WASH SLT and Support Offices Technical leads to outline a strategy to improve organizational quality culture including shared messaging, quality-specific objectives, and a plan for adaptive management.
• Support the Regional WASH Director and Support Offices to manage WASH infrastructure activities in the designated duty counties by providing quality assurance and quality control for the design and construction of limited to medium-scale WASH infrastructure, which are to be in compliance with WVI and Global WASH standards, environmental and construction codes, reporting, and management requirements.
• Developing and maintaining a quality management system for WASH infrastructure.
• Provide technical guidance on WASH infrastructure design
• Routine reporting on quality metrics to the regional WASH Director
• Working with 10+ countries to build technical capacity and implement their country-specific quality management strategy
• In collaboration with other leaders, lead training on quality and technical issues (e.g., adequate supervision, hydraulic modeling best practices, material sourcing)
• Serving as a quality ambassador for your region of responsibility including presenting on quality-focused topics at routine meetings and conferences
• Performing periodic audits and surveys to understand our culture of quality and ways to improve
• Review of WASH infrastructure designs including engineering standards adherence, review of contracts, and review of material selection for adherence to World Vision policies
• Participating in audit reviews and post-audit corrective action plan development

Resource Development (Prepositioning work, programs development & grants management)

• Support prepositioning for donor funding where necessary and participate in regional networks raising the profile of World Vision.
• Establish networks and alliances with stakeholders in the field for the purpose of enhancing program quality.

Evidence and Learning  

• Contribute towards completion of WVI inventory of WASH assets in the global monitoring and evaluation database. Support in the data critical for updating monitoring of WASH programs and mapping of WASH assets using geographical information systems.
• Ensure accountability by using evidence and learning, analysis, and interpretation of data to provide regional evidence of impact for the sector.
• Coordinate the documentation, publication, and dissemination of promising quality assurance/quality control practices across the partnership.
• Promote adoption and scale-up of promising practices, project models and innovations in the WASH infrastructure domain.
• Facilitate cross-learning between NOs, learning from Support Offices (SO), other regions and peer organizations
• Contribute to the development of annual regional impact reports in collaboration with SEL, Communications, and the other sector leads.

Collaboration and cross-functional working

• Participate in the global WASH community of practice and major sector networks in the region.
• Mobilize technical expertise across the region, ensuring effective knowledge management, learning, and continuous improvement of programming in the region.
• Collaborate with key regional entities on defined collaboration matrix and joint projects

General Responsibilities

• Contribute towards other regional office strategic initiatives and Technical Working Groups (TWGs) as necessary.
• Providing direct support during the planning, design, procurement, and installation of WASH infrastructure depending on NO needs
• Provide key quality improvement input by closely overseeing WASH infrastructure projects and activities undertaken by contractors in the field.
• Support National Offices in the production of tender documents, contracts, and bills of quantities and provide inputs on WASH infrastructure site selection, surveys and designs, specifications, deliverables, and evaluation criteria.
• Collaboration with Supply Chain in bid evaluations to aid in the selection of qualified contractors or vendors for WASH procurements.
• Perform any other tasks assigned by the Regional WASH Director and World Vision US Quality Assurance and Control Engineer.

Qualifications:  Education/Knowledge/Technical Skills and Experience

Essential:

• Bachelors’ degree in Engineering – Civil, Electrical or Mechanical required 
• Master’s degree strongly preferred in engineering, water policy, water resource management, economics, business, industrial engineering, or another complementary discipline. 
• Work experience of 10+ years required in areas of water and sanitation design, construction, supervision, and quality assurance/quality control data collection.  
• Engineering license in country of residence 
• Demonstrated competencies using Microsoft Office, AutoCAD, EPANET, and/or other alternative software 
• Demonstrated competencies in interpersonal communication, stakeholder engagement, and cultural intelligence 
• Demonstrated experience working in cross-functional and remote teams for the purpose of program implementation, development of technical standards, and resource acquisition.
• Excellent facilitation skills, strong interpersonal communication skills, both verbal and written, strong negotiation, diplomacy, strong leadership, and teamwork skills.
• Strong written and oral communication skills in English
• Also required are analytical skills for synthesis of materials, evaluations, and preparation of presentations/articles for publication as well as experience in a PC environment and the MS Office suite of software.
• Experience in working with faith organizations, faith actors, and faith-related issues in development
• Experience in HEA and fragile contexts. 
• Effective in written and verbal communication in English.  Additional languages representative of the countries WV serves in an advantage.

Preferred:

• Master’s degree in Water or Civil Engineering, Electrical Engineering or Mechanical Engineering
• Experience developing and implementing quality assurance / quality control programs for WASH infrastructure or for other industries.
• Proven experience leading WASH infrastructure development programs in a variety of contexts. 
• Experience working with and managing large grants in sector programming for major bilateral and multilateral donors.
• Previous experience working in a Country Office/National Office or Regional Office setting will be advantageous.
• Experience working in fragile, conflict, post-conflict, and/or difficult operating environments is preferred.
• Experience with mWater use, or any other water mapping technology
• East Africa experience is highly preferred.
• Female applicants are encouraged to apply.

Working Environment / Conditions:

• The position requires the ability and willingness to travel domestically and internationally up to 40% of the time.

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Job Summary

In liaison with the Global Director of Internal Audit, lead and manage the delivery of IT Audit services for VisionFund International, including delivery of IT audits in respect of VisionFund Global Centre, and being a Subject Matter Expert providing guidance, advice and oversight to local Internal Audit teams in the Microfinance Institutions (MFI) within VisionFund’s global network. This position involves planning, executing, and reporting on various IT audit projects to assess the effectiveness of information technology controls and processes. The IT Audit Manager is responsible for conducting, leading and, or advising on information systems audit work throughout VisionFund offices. The incumbent will work closely with cross-functional teams to identify and mitigate IT risks, ensure compliance with regulatory requirements, and contribute to the overall improvement of the MFI’s information security posture. This role operates with considerable independence within the scope of their assignments. 
and interacts regularly with IT personnel at the executive level, necessitating well-developed interpersonal and leadership skills.

IT Audit operations leadership

• Develop and implement the annual IT audit plan based on a risk assessment and regulatory requirements.
• Lead, manage or conduct special IT reviews of a complex nature as may be requested by Audit and Risk Committee (ARC) or SLT, applying sound judgment to assess effectiveness and efficiency of controls, processes and operations.
• Lead and conduct IT audits, including reviews of systems, applications, networks, and infrastructure components.
• Consult with management in determining action items required for resolution of control issues.
• Evaluate the effectiveness of IT controls and identify areas for improvement in processes and systems.
• Prepare clear and concise audit reports, including recommendations for remediation and improvement.
• Demonstrate professional skepticism, present audit results in an objective and unbiased manner, write opinions reflecting relevant facts that lead to logical conclusions, call out significant risks and loss exposures to appropriate levels of management, draft final audit reports, and present technical information clearly and concisely to a wide variety of audiences.
• Manage global IT audit professionals, providing direction and ensuring accomplishment of audits and other assigned engagements.
• Manage and develop staff by coaching, mentoring and motivation to enable them achieve their full potential.
• Hire, provide orientation, train, evaluate and generally manage the performance of IT audit staff.

Collaboration, advisory services and networking

• Collaborate with internal stakeholders to ensure IT audit findings are understood and addressed promptly
• Advise on the impact of systems development and the implementation and use of technology on the operational and control environment (both technology and business functions).
• Monitor and track the status of audit recommendations to ensure timely resolution.
• Advise on IT related policies, standards, procedures, and guidelines for multiple platforms, core business areas and processes.
• Keep abreast of changes in relevant laws, regulations, and industry standards affecting IT audit.
• Partner with IT management to monitor IT project status and determine where and when Global Internal Audit should be involved for advisory or assurance services.

Strategic Leadership

• In liaison with the Global Director of Internal Audit, establish the Global IT audit strategy, leading the planning, implementation, monitoring and management of IT audits in VisionFund in accordance with the Institute of Internal Auditors (IIA) and ISACA related Standards.
• Assess the alignment of IT strategy with that of Organisational strategy, provide constructive challenge on ICT at the highest levels and provide assurance that appropriate IT governance is implemented across the global organization.
• Create efficient and effective resourcing plan to manage internal and external resources to deliver the annual IT audit plan.
• Lead efforts to implement process improvement initiatives involving adoption of information technology to make the audit function more effective and efficient.
• Provide leadership in identifying opportunities to improve business processes and IT operations making recommendations to the audit team and to the relevant management teams within VisionFund.
• Act as the Internal Audit liaison to IT department, business functions, and committees as determined by Global Director of Internal Audit.
• Constantly monitor the business environment to proactively identify key emerging technology related risks and advise senior management accordingly.
• Prepare materials needed to report to the Audit Committee on a quarterly basis focused on results of IT audits.

Capacity building

• Providing guidance, training and technical assistance to the MFI Internal Audit teams and the Global Centre Internal Audit team on application and IT general controls.
• Train internal auditors on use and leveraging technology in the execution of audit engagement in an effective and efficient manner.
• Stay informed about emerging IT risks and industry best practices to enhance the IT audit program.
• Assist audit teams, in performing IT application reviews; provide training, guidance and assistance in developing and deploying automated audit testing using relevant CAATs (Computer Aided Auditing Tools/Techniques).
• Provide leadership, including in the area of Christian commitment and spiritual development, and train and monitor the quality of IT audit work to ensure compliance with ISACA and IIA Standards, WVI's IT policies and regulations.

Special assignments

• Perform special review as may be assigned by the Chief Audit Executive including assisting in regulatory audits related to information security, special requests from senior leadership or ARC (Audit and Risk Committee), IT fraud investigation, design specialized audit tools using technology, conducting training and other tasks as assigned.

Required Professional Experience

• Ability to develop and manage relationships with different management levels within the organization.
• Ability to travel up to 40% of the time to international locations.
• Experience analyzing data and coding with specialized tools (MS SQL Server, ACL, SAS). Experience with IT audit tools and techniques, as well as data analysis tools

Required Education, training, license, registration, and certification

• Master's degree in Management Information Systems, Finance, Accounting or related discipline.
• At least 6 years of audit, accounting, IT Audit within COBIT/CISSP/ITIL or related experience.
• Technical professional certification required (CISA, CISSP, or MS SQL Server). CPA (Certified Public Accountant) or CIA (Certified Internal Auditor) a plus.
• Strong understanding of IT governance, risk management, and control frameworks.
• Excellent oral and written communication skills.
• Strategic thinker with advanced analytical and problem-solving skills.
• Strong project management skills

Travel and/or Work Environment Requirement

• The position requires ability and willingness to travel domestically and internationally up to 40% of the time.  

Language Requirements

• Must be fluent in English. French or Spanish language skills would be advantageous