Careers at Angama

As General Manager at Angama Amboseli, you will be responsible for overseeing the entire lodge operation from guest experience and team wellbeing to financial performance and community impact. You will be the heart and soul of the property, ensuring that everything runs smoothly, joyfully, and in line with Angama’s values.

This role reports to the CEO

Key Responsibilities:

• Lead and manage daily lodge operations with care, attention to detail, and a deep commitment to guest delight.
• Inspire, coach, and support a team of Heads of Department and their teams to deliver consistently exceptional
  guest service.
• Foster a culture of respect, joy, and teamwork where every team member feels valued and empowered.
• Oversee lodge finances, including budgeting, forecasting, procurement, stock control, and cost management.
• Ensure all guest touchpoints reflect Angama’s standards of intuitive, un-fussy, and heartfelt service.
• Maintain high levels of property upkeep, cleanliness, and preventative maintenance.
• Actively manage guest feedback and resolve any service issues with warmth and professionalism.
• Build meaningful relationships with community leaders, neighbors, and conservation partners.
• Uphold compliance with all legal, health, safety, and licensing requirements.
• Work closely with the worldwide support offices to align on strategy, brand, and systems.
• Support recruitment, onboarding, training, and performance management across the lodge team.
• Represent Angama with warmth and integrity in all guests, trade, and media interactions.

Key qualities of the successful candidate:

• A calm and confident leader who leads by example and creates a positive, uplifting work environment.
• Deep understanding of luxury guest expectations and a passion for exceeding them in simple, joyful ways.
• People-first and values-driven, with a strong sense of empathy, fairness, and humility.
• Strong financial, logistical, and operational management skills, with a focus on excellence and efficiency.
• An excellent communicator both as a listener and a storyteller.
• Comfortable working in a remote location and living in close community with others.
• A hands-on, solutions-focused approach to leadership, always ready to jump in and help.

Key Qualifications:

• Over 5 years of senior lodge or hotel leadership experience, with at least 3 in a General Manager role.
• Proven ability to lead large, diverse teams with a strong culture.
• Experience in high-end hospitality, preferably in East Africa or remote safari destinations.
• Strong grasp of lodge financial management, HR processes, and operational systems.
• Deep commitment to guest service, sustainability, and local community engagement.
• Tertiary education in hospitality, business, or related field preferred.

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This is a wonderful opportunity for someone who is passionate about the natural world, enjoys spending time with guests, and is ready to step into a role that brings together knowledge, storytelling, and guest delight in the heart of the Mara.

This role reports to the Head Guide of Angama Mara.

Key Responsibilities:

• Hosting and guiding guests on game drives, offering safe, informative, and personalized safari experiences for every guest.
• Interpret wildlife behavior and share insights into the ecosystem in a way that is engaging, respectful, and easy to understand.
• Ensure guest comfort and safety at all times, both on drive and while at scenic stops.
• Deliver a guest experience that is joyful, seamless, and in keeping with Angama’s unique approach to hospitality.
• Maintain high standards of vehicle care, presentation, and readiness.
• Support the preparation of safari picnics, sundowners, and other hosted moments in the field.
• Collaborate closely with lodge and back-of-house teams to ensure smooth handovers and continuity of care.
• Manage guest preferences and feedback with attentiveness and professionalism.
• Uphold all guiding protocols, safety standards, and conservation practices.
• Participate in daily briefings, training sessions, and ongoing development within the guiding team.

Key qualities of the successful candidate:

• Warm, welcoming, and confident in guiding guests from all over the world.
• Deep knowledge of the Maasai Mara’s wildlife, landscapes, and seasonal changes.
• A gifted storyteller with a genuine love for the bush and the people who come to explore it.
• Calm, safety-focused, and highly responsible, especially in challenging or unexpected situations.
• Respectful and professional in guest interactions, with a natural flair for personal service.
• A true team player who brings joy, humility, and support to colleagues.

Key Qualifications:

• KPSGA Bronze level (Silver preferred or willingness to grow into it).
• Valid First Aid certificate.
• Valid driving license and Defensive Driving certification.
• At least 1–2 years’ experience in a guest-facing role at Angama or in another lodge environment.
• A strong record of upholding Angama values especially respect, ubuntu, and joy

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As Head of Administration at Angama Mara, you will work closely with the General Manager and Heads of Department to ensure that all administrative, logistical, and operational support functions are handled professionally and with care. You will be at the center of coordination across teams keeping records in order, supporting reporting, and helping the lodge operate with ease.

This role reports to the General Manager – Angama Mara

Key Responsibilities:

• Manage all administrative tasks including timekeeping, staff records, lodge filing systems, and leave tracking.
• Coordinate staff logistics including arrivals, departures, off days, and accommodation planning.
• Support lodge reporting, including weekly updates, stock usage reports, and compliance documentation.
• Assist the General Manager with scheduling, planning, communication, and document preparation.
• Maintain accurate procurement records and supplier files in close collaboration with the Stores and Finance teams.
• Manage lodge petty cash, reconciliations, and assist with basic lodge finance admin.
• Work closely with the Nairobi Support Office to align HR, finance, and operational systems.
• Assist with internal lodge communication, meeting preparation, and training logistics.
• Ensure high levels of discretion and professionalism when handling sensitive information.

Key qualities of the successful candidate:

• Extremely organized and detail-oriented, with strong follow-through.
• Calm under pressure, and able to juggle multiple tasks while keeping a sense of order.
• A ‘people person’ behind the scenes. Helpful, discreet, and kind in communication.
• Clear and confident in written and spoken English.
• Comfortable working in a remote, high-performance environment.
• Passionate about creating a joyful and well-supported workplace for others.

Key Qualifications:

• 5+ years’ experience in administration, office coordination, or operations support role.
• Strong computer skills, especially in Microsoft Office (Excel, Word, Outlook).
• Hospitality or lodge experience is a strong advantage.
• Diploma or Degree in Business Administration, Hospitality, or related field preferred.
• Experience in handling HR, logistics, or finance admin will be beneficial.

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As a Naturalist at Angama Mara, you will play a key role in offering guests a deeper, more meaningful connection to the environment around them. You’ll guide bush walks, interpret wildlife sightings, and share your knowledge of the fauna and flora in a way that is personal, respectful, and filled with joy. You will also support safety, environmental care, and thoughtful guest experiences in line with Angama’s guiding philosophy.

This role reports to the Head Guide of Angama Mara.

Key Responsibilities:

• Lead guided bush walks and nature-based activities (including children-focused experiences), ensuring every guest experience is safe, enriching, and memorable.
• Share stories and insights about flora, fauna, and ecosystems with clarity and enthusiasm.
• Ensure guest safety and wellbeing at all times, maintaining full compliance with Angama’s standards and procedures.
• Prepare and maintain gear and equipment required for outdoor experiences, including bush meals, children’s activities and scenic stops.
• Collaborate with fellow guides and lodge teams to deliver seamless guest service and thoughtful handovers.
• Respect guest privacy and personalize each experience to match their pace, interests, and comfort level.
• Practice and promote conservation principles, including “Leave No Trace” and responsible wildlife viewing.
• Submit timely and detailed trip reports that help improve guest experience and guide team learning.
• Participate actively in guide training, briefings, and value-based initiatives at the lodge.

Key qualities of the successful candidate:

• Deep curiosity and knowledge of wildlife, plants, and landscapes — especially in the Mara ecosystem.
• A confident and warm communicator who connects easily with guests and colleagues.
• Passionate about conservation and committed to protecting the natural world.
• Calm, attentive, and highly safety-conscious in all guest interactions.
• A thoughtful team player who embraces feedback, collaboration, and continuous learning.
• Naturally joyful and welcoming, with a talent for making people feel at ease in the wild.

Key Qualifications:

• Minimum 2–3 years’ experience guiding nature-based experiences or walking safaris.
• KPSGA certification (Bronze or higher); Wilderness First Aid certification required.
• Strong storytelling and interpretation skills, especially for international guests.
• Demonstrated commitment to conservation and sustainable guiding practices.
• Comfortable with early starts, long days outdoors, and varied guest preferences.
• Proficiency in guest reporting and guide communication tools is a plus.