Careers at Britam

Job Purpose:

• The job holder will be responsible for driving sustainable business growth through the acquisition of new business, development and management of assigned distribution channels and target markets, and retention and growth of existing policies and accounts within the product portfolio assigned to them. The role will be accountable for identifying and developing new business opportunities, building and maintaining strong relationships with clients, intermediaries and other key stakeholders, and ensuring delivery of agreed sales,
• revenue, profitability and retention targets.
• The job holder will also support the development and execution of sales and distribution strategies, drive product penetration and cross-selling/upselling opportunities, monitor market and competitor trends, and work closely with internal stakeholders to ensure effective onboarding, servicing and overall customer experience.

Key responsibilities:

• Drive and implement strategic initiatives assigned by your supervisor.
• Adhere to the processes and procedures set out by the company across all departments.
• Develop and maintain good relationships with assigned intermediaries and partners.
• Ensure intermediaries assigned to you are regularly and adequately trained on markets, products as well as the associated processes assigned to you.
• Ensure your assigned intermediaries have adequate on-ground activities to support your intermediaries build a robust list of prospects.
• Develop, grow, and maintain a sales pipeline and prepare a weekly report on the same for your supervisor.
• Support your assigned intermediaries with prospect/client presentations and closing sales.
• Communicate and aggressively market approved sales competitions/incentives to your assigned intermediaries.
• Ensure your intermediaries (or partners) are paid their commissions and incentives in full and on time.
• Acquire new business through your assigned distribution channel and intermediaries.
• Identify opportunities for cross-selling and/or up-selling your assigned products from other business development teams within Britam.
• Grow the productivity (or the number) of intermediaries (or partners) assigned to you that are regularly selling your products.
• Participate in the introduction and promotion of new products assigned to you.
• Participate and contribute to the formulation of the department’s strategic and operational plans.
• Prepare monthly reports of your personal performance to your supervisor.
• Delegated Authority: As per the approved Delegated Authority Matrix
• Perform any other duties as may be assigned from time to time

Knowledge, experience and qualifications required:

• Bachelors’ degree (Preferably in a business-related field)
• Professional qualification in Insurance (CoP, ACII, IIK)
• 2-4 years’ relevant experience in the insurance industry

Technical/ Functional competencies:

• Knowledge of insurance regulatory requirements
• Knowledge of insurance products
• Sales and marketing management skills

go to method of application »

Job Purpose:    

• Drive the growth and retention of corporate General Insurance business through the Independent Financial Advisor (IFA) channel by developing and managing IFA relationships, identifying new business opportunities and achieving set annual premium targets.    

Key responsibilities:

• Secure new corporate General Insurance business through Independent Financial Advisors (IFAs).
• Grow and retain existing corporate General Insurance business in line with set objectives and portfolio targets.
• Develop and maintain productive relationships with IFAs to maximise business opportunities and strengthen business retention.
• Provide excellent customer service to IFAs and clients and ensure timely resolution of service issues and complaints.
• Proactively manage corporate business renewals to maximise retention and minimise business loss.
• Forward proposal forms, risk information and other relevant documentation to Underwriting for timely processing.
• Follow up premium collections and support resolution of outstanding premium and receivables issues.
• Undertake initial risk assessment in accordance with approved underwriting guidelines and delegated authority requirements.
• Respond to IFA and client enquiries and coordinate timely resolution of policy, claims and commission-related matters.
• Recruit, onboard and activate new IFAs in line with business development objectives.
• Drive conversion and activation of IFAs to increase the placement of corporate General Insurance business.
• Execute market and IFA-specific business development initiatives to achieve assigned premium and growth objectives.
• Conduct General Insurance product and process training for IFAs and submit training schedules and reports as required.
• Promote authorised incentive schemes and other approved initiatives to drive new business and strengthen IFA engagement.
• Develop strategic relationships with key IFAs to increase business support, market penetration and portfolio growth.
• Monitor market developments, competitor activity and IFA trends and share relevant market intelligence with the supervisor.
• Prepare and submit daily, weekly and other business performance reports as required.
• Work closely with Underwriting, Claims, Finance, Branches and other relevant functions to facilitate seamless service delivery and achievement of business objectives.
• Perform any other duties as may be assigned from time to time.

Knowledge, experience and qualifications required:

• Bachelor's degree in Business, Insurance, Finance, Marketing or another relevant business-related field.
• Professional qualification in Insurance such as ACII, IIK or equivalent recognized insurance qualification.
• 2–4 years' relevant experience in the insurance industry, preferably in General Insurance sales, business development or intermediary relationship management.

Technical/ Functional competencies:

• Strong understanding of GI products, coverage, exclusions, policy terms and market practices.
• Demonstrated expertise in building and maintaining productive relationships with IFAs to grow and retain business.
• Strong application of sales and business development techniques to identify opportunities and achieve premium targets.
• Proficiency in managing assigned corporate business, driving portfolio growth and maintaining strong retention levels.
• Sound application of risk assessment principles and underwriting guidelines within delegated authority.
• Effective negotiation and influencing skills to engage IFAs and clients and convert business opportunities.