Careers at inABLE

Job Description

• Department/Programme: Inclusive Africa Program (IAP)
• Duty Station: Nairobi, Kenya with regional travel and virtual engagement across Africa
• Contract Allocation: Full-Time
• Level: Middle Level
• Recommended Reporting Line: Programs Director
• Direct Reports: None initially; may supervise officers, interns, consultants and service providers as assigned
• Experience required: 8 - 10 years of progressively responsible relevant experience

Position Purpose

The Monitoring, Evaluation & Learning Manager will lead the operationalization of IAP’s results, measurement and learning system. The role will translate the Theory of Change and results framework into practical indicators, tools, baselines, targets, data flows, dashboards, evaluations and learning processes that combine quantitative performance with qualitative evidence and lived experience. The postholder will promote data quality, ethical and accessible data collection, accountability and adaptive management across the programme.

 Key Responsibilities

MEL System Design and Operationalization

• Refine and maintain the MEL plan, results framework, indicator reference sheets, learning agenda, data-flow maps and reporting calendar in collaboration with programme teams and the Foundation.
• Align programme indicators, disaggregation and evidence requirements with IAP outcomes, donor requirements and management decision needs.
• Develop accessible quantitative and qualitative tools for training, employment, policy influence, working groups, convenings, narrative change, AT innovation and institutional adoption.
• Establish clear responsibilities, standard operating procedures, version control and evidence standards for data collection, review, storage and reporting.

 Baseline, Monitoring and Evaluation

Coordinate baseline, midline, annual and endline assessments, outcome reviews and other programme studies, including terms of reference, sampling, tools, quality assurance and management response. Ensure all studies obtain the required research permits and ethics approvals before data collection (including NACOSTI licensing, accredited ethics committee review, and county or national authorisations in other countries where applicable), and that approved protocols are followed throughout.

• Monitor progress against targets and milestones, identify variance and support workstream leads to define corrective action.
• Coordinate participant tracking from outreach and training through certification, internship, employment, advocacy and leadership pathways.
• Apply mixed methods to assess skills, agency, voice, gender barriers, employment pathways, institutional practice and policy contribution.

Data Management, Quality and Protection

• Configure and administer approved programme information systems, dashboards and secure evidence repositories, including ActivityInfo or equivalent platforms where authorised.
• Conduct routine data-quality assessments covering validity, reliability, completeness, timeliness, integrity and precision.
• Ensure data are disaggregated appropriately, including by sex, age, disability and geography, while applying data-minimisation and confidentiality principles.
• Implement informed-consent, access-control, retention, anonymisation and secure-transfer practices consistent with data-protection and safeguarding requirements.
• Serve as inABLE's designated Data Protection Officer / focal point for programme, MEL and research data, in line with the Kenya Data Protection Act, 2019 and its Regulations, and applicable data-protection laws in other countries of operation. This includes but not limited to maintaining inABLE's registration with the Office of the Data Protection Commissioner (ODPC) as a data controller/processor and keeping records of processing activities up to date.

 Analysis, Reporting and Visualisation

• Analyse programme data and produce accurate dashboards, performance briefs, quarterly and annual result narratives, donor annexes and management presentations.
• Triangulate monitoring data, participant feedback, stories, research and partner evidence, distinguishing outputs, outcomes, contribution and attribution.
• Flag underperformance, anomalies and emerging risks promptly and provide practical recommendations for management action.
• Ensure all data products and visualisations are accessible, clearly labelled and suitable for decision-making.

Learning, Adaptation and Evidence Use

• Facilitate regular reflection, pause-and-learn and outcome-harvesting sessions with staff, partners and youth representatives.
• Establish and maintain an accessible feedback and complaints mechanism that participants (especially youth with disabilities), partners and community members can use, through multiple channels suited to different disabilities and literacy levels (for example SMS, WhatsApp, voice, Kenya Sign Language, easy-read and in-person options).
• Maintain a decision and adaptation log showing what changed, why, based on which evidence, and with what follow-up.
• Coordinate the programme learning agenda, including questions on youth advocacy, digital service use, institutional adoption and AT peer learning.
• Work with Policy and Communications colleagues to package validated evidence for policy products, knowledge resources and external learning.

Partner Capacity and Team Leadership

• Assess and strengthen partner capacity in indicator interpretation, accessible data collection, data quality, safeguarding, consent and evidence documentation.
• Provide coaching, templates, helpdesk support and feedback to programme staff, OPDs, training partners, consultants and evaluators.
• Coordinate external evaluators or enumerators and verify deliverables before acceptance.
• Contribute to programme planning, budgeting, risk management and governance meetings, and promote a culture of learning rather than compliance-only reporting.

Education and Professional Qualifications

• Master’s degree in Monitoring and Evaluation, Statistics, Economics, Development Studies, Social Sciences, Public Policy, Data Science or a related field.
• Professional training in results-based management, evaluation, research methods, data Visualisation, project management or learning is desirable.
• Training in research ethics, safeguarding, data protection, disability-inclusive data collection or Washington Group questions is an advantage.

Required Experience

• 8–10 years of progressively responsible MEL, research, evaluation or programme-quality experience in complex development programmes
• Demonstrated experience designing and managing results frameworks, Theory of Change, baselines, targets, indicator protocols and mixed-method evaluations.
• Experience with youth skills, policy, systems change, disability inclusion, employment, education or multi-country programmes.
• Strong record in data-quality assurance, partner capacity strengthening, donor reporting, dashboards and evidence use for adaptive management.
• Experience administering ActivityInfo or comparable MIS platforms and analysing data using advanced spreadsheet, statistical, BI or qualitative-analysis tools.
• Experience managing consultants, evaluations, research ethics and secure participant data is strongly preferred.

Technical Knowledge and Skills

• Results-based management and Theory of Change
• Indicator design, sampling and mixed-method research
• Quantitative and qualitative analysis
• Data-quality assessment and audit-ready evidence management
• Data visualisation and dashboard design
• Information-system administration and data governance
• Contribution analysis, outcome harvesting and policy-influence measurement
• Accessible and disability-inclusive data collection
• Donor reporting, learning facilitation and evidence translation
• Strong spreadsheet capability; competence with statistical, BI or qualitative software

Behavioural Competencies

• Analytical rigour and attention to detail
• Curiosity and constructive challenge
• Integrity and independence of evidence
• Pragmatism and service orientation
• Ability to explain technical information clearly
• Collaborative coaching style
• Commitment to participant dignity and data rights
• Organisation, deadline discipline and calm problem solving

go to method of application »

KEY DUTIES AND RESPONSIBILITIES:  

The Communications & PR Manager will design and drive an integrated communications, public relations and stakeholder engagement strategy that advances inABLE’s strategic growth objectives, strengthens its brand leadership, increases visibility of its programs and impact, and positions the organisation as a trusted African voice on digital accessibility, assistive technology and disability inclusion. 

KEY RESPONSIBILITIES: 

Strategic Communications Leadership 

• Develop and lead a forward-looking communications and engagement strategy aligned to inABLE’s institutional growth, fundraising, advocacy and partnership priorities. 
• Provide strategic communications counsel to senior leadership, ensuring organisational decisions, programs and public engagements are supported by clear, credible and audience-specific messaging. 
• Shape inABLE’s thought leadership agenda by identifying priority issues, positioning opportunities and evidence-based messages that influence disability inclusion, digital accessibility and inclusive employment discourse. 
• Lead message architecture, editorial planning and quality assurance across institutional communications, donor-facing materials, speeches, opinion pieces, policy briefs, annual reports and executive presentations. 
• Anticipate emerging trends, reputational risks and public engagement opportunities, advising leadership on proactive communication responses and strategic positioning. 

Brand Visibility and Public Relations 

• Drive proactive media, public relations and brand visibility strategies that strengthen inABLE’s recognition as a leading African organisation in digital accessibility, assistive technology and disability inclusion. 
• Build and manage high-value relationships with journalists, editors, development partners, donors, government actors, private sector stakeholders, influencers and sector networks. 
• Develop and implement brand-building campaigns that increase awareness of inABLE’s programs, strengthen stakeholder confidence and support resource mobilisation and partnership development. 
• Lead the communications strategy for flagship convenings, campaigns and conferences, ensuring they generate visibility, stakeholder engagement, media coverage and policy or partnership influence. 
• Oversee reputation and crisis communications, ensuring timely, values-based and strategic responses that protect and enhance inABLE’s credibility. 

Development Communication, Storytelling and Knowledge Management  

• Lead development communication efforts that translate inABLE’s program results, research, innovations and lived-experience stories into compelling content for donors, partners, policymakers, media and the public. 
• Establish a systematic approach for documenting, packaging and disseminating impact stories, beneficiary voices, case studies, learning briefs, research findings and program milestones. 
• Work closely with program, MEL and partnerships teams to convert data and evidence into clear narratives that demonstrate change at individual, institutional, market and systems levels. 
• Supervise the production of high-quality reports, articles, multimedia stories, videos, newsletters, web content and digital campaigns that inspire action and show measurable results. 
• Ensure communications outputs strengthen learning, influence policy and practice, support fundraising, and reinforce inABLE’s credibility as an evidence-driven organisation. 

Digital Communications and Community Building 

• Lead an integrated digital communications strategy that grows inABLE’s online visibility, audience engagement, community participation and advocacy reach. 
• Ensure inABLE’s website, social media channels, newsletters and digital platforms are accessible, dynamic, inclusive, on-brand and aligned with the organisation’s voice and values. 
• Use audience insights, analytics and performance data to refine content strategy, improve campaign effectiveness and demonstrate communications contribution to organisational growth. 
• Build online communities of champions, alumni, partners, advocates and supporters who amplify inABLE’s mission and expand its influence. 

Qualifications and Experience 

• Bachelor’s degree in Communications, Public Relations, Journalism, International Relations, Development Communication, Marketing or a related field; a Master’s degree is preferred. 
• At least 8–10 years of progressive experience in strategic communications, public relations, corporate affairs, development communication or brand leadership, preferably in international development, nonprofit, social impact or policy environments. 
• Demonstrated ability to design and implement communications strategies that support organisational growth, visibility, influence, fundraising and stakeholder engagement. 
• Strong track record in thought leadership, executive communications, media relations, brand positioning and public engagement. 
• Excellent ability to translate program results, evidence and human-interest stories into persuasive content for diverse audiences, including donors, policymakers, media, partners and communities. 
• Strong understanding of donor-funded programming, advocacy, disability inclusion, digital inclusion or related development sectors. 
• Experience managing communications teams, consultants, vendors, digital platforms, campaigns, events and budgets. 
• Exceptional writing, editing, storytelling, stakeholder management and interpersonal communication skills. 
• Experience in crisis communications, reputational risk management, strategic advisory and cross-functional leadership. 

Core Competencies 

• Strategic vision, growth mindset and institutional leadership 
• Strong brand-building, positioning and reputation management capability 
• Excellent writing, editing, storytelling and executive communication skills 
• Ability to translate evidence, data and lived experiences into compelling impact narratives 
• High-level stakeholder engagement, media relations and partnership-building skills 
• Analytical, creative and solutions-oriented approach to communications challenges 
• Strong people leadership, planning and cross-functional collaboration skills 
• Commitment to accessibility, inclusion, dignity and disability empowerment