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  • Posted: May 18, 2026
    Deadline: May 25, 2026
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    Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.
    Read more about this company

     

    Senior Officer- Business Development

    Job Ref. No: JLIL 407

    Role Purpose

    To drive sustainable growth of the Group Life and Credit Life portfolio through acquisition of new business, retention of existing business, relationship management with corporate clients and intermediaries, and delivery of responsive insurance solutions aligned to customer needs and organizational objectives. The role holder will support execution of the business development strategy, strengthen market presence, enhance customer experience, and contribute to revenue growth while ensuring compliance with regulatory requirements, internal policies, and operational standards.

    Academic Background & Relevant Qualifications

    • Bachelor’s Degree in Insurance, Business Administration, Finance, Marketing, Actuarial or a related field.
    • Diploma in Insurance or equivalent insurance certification.
    • Professional qualifications such as LOMA, ACII, IIK or equivalent will be an added advantage.
    • Minimum of 4–6 years’ experience in business development, corporate sales, or relationship management within the life insurance industry.
    • Demonstrated track record in achieving sales, premium growth and retention targets.
    • Experience managing corporate clients, brokers, agents, and other intermediaries.
    • Experience in proposal preparation, presentations, and business negotiations.
    • Familiarity with insurance regulatory requirements and industry best practices

    go to method of application »

    Claims Officer

    Job Ref. No: JLIL 408

    Role Purpose

    The role holder will be responsible for processing and administering corporate claims in an accurate, timely and efficient manner while ensuring compliance with policy provisions, regulatory requirements, and internal procedures. The role supports the delivery of quality claims service by handling claims registration, assessment, documentation review, customer communication, and settlement processing within agreed service level agreements. The role holder will also support customer experience initiatives through effective engagement with corporate clients, brokers, beneficiaries, and internal stakeholders while maintaining high standards of operational efficiency, accuracy, and compliance.

    Academic Background & Relevant Qualifications

    • Bachelor’s Degree in Insurance, Business Administration, Finance, or related field
    • Diploma in Insurance
    • Professional qualification (LOMA, CII, IIK)
    • Minimum of 2–3 years of experience in insurance claims administration, preferably within Group Life.
    • Experience in claims assessment, documentation review and claims processing.
    • Exposure to customer service and stakeholder engagement within an insurance environment.
    • Experience in handling claims queries, follow-ups and escalations.
    • Familiarity with claims quality assurance, compliance and operational controls is an added advantage

    go to method of application »

    Pension Claims Officer

    Job Ref. No: JLIL 409

    Role Purpose

    The role holder will be responsible for the efficient and accurate processing of pension claims, ensuring that all claims are handled in compliance with company policies, regulatory requirements, and industry standards. This role involves liaising with clients, beneficiaries, and internal departments to facilitate the timely settlement of pension benefits and provide exceptional service to all stakeholders.

    Academic Background & Relevant Qualifications

    • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
    • Diploma in Insurance
    • Professional qualification (LOMA, CII, IIK)
    • Minimum of 2-3 years of experience in claims processing, preferably within the life insurance or pension sector.
    • Experience in handling pension claims and understanding pension benefits calculations is highly desirable.
    • Proven track record of working in compliance with regulatory requirements and company policies.
       

    Method of Application

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 25th May 2026.

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Average Salary at Jubilee Insurance
KSh 60K from 50 employees
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