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Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.
Job Ref. No: JLIL 407
Role Purpose
To drive sustainable growth of the Group Life and Credit Life portfolio through acquisition of new business, retention of existing business, relationship management with corporate clients and intermediaries, and delivery of responsive insurance solutions aligned to customer needs and organizational objectives. The role holder will support execution of the business development strategy, strengthen market presence, enhance customer experience, and contribute to revenue growth while ensuring compliance with regulatory requirements, internal policies, and operational standards.
Academic Background & Relevant Qualifications
Job Ref. No: JLIL 408
Role Purpose
The role holder will be responsible for processing and administering corporate claims in an accurate, timely and efficient manner while ensuring compliance with policy provisions, regulatory requirements, and internal procedures. The role supports the delivery of quality claims service by handling claims registration, assessment, documentation review, customer communication, and settlement processing within agreed service level agreements. The role holder will also support customer experience initiatives through effective engagement with corporate clients, brokers, beneficiaries, and internal stakeholders while maintaining high standards of operational efficiency, accuracy, and compliance.
Academic Background & Relevant Qualifications
Job Ref. No: JLIL 409
Role Purpose
The role holder will be responsible for the efficient and accurate processing of pension claims, ensuring that all claims are handled in compliance with company policies, regulatory requirements, and industry standards. This role involves liaising with clients, beneficiaries, and internal departments to facilitate the timely settlement of pension benefits and provide exceptional service to all stakeholders.
Academic Background & Relevant Qualifications
If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 25th May 2026.
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