Careers at KCA University (KCAU)

Job Objective

• The job holder will support the development, implementation, monitoring, and evaluation of the University’s Strategic Plan and its performance framework. The Strategy and Planning Officer will facilitate alignment between academic and administrative processes with KCA University’s vision, mission, and long-term strategic objectives. The role will also contribute to strengthening the University’s planning systems, performance tracking, and evidence-based decision-making across the University.

Duties and Responsibilities

• Participate in the formulation, review, and updating of the KCA University Strategic Plan.
• Coordinate departmental and divisional planning processes to ensure alignment with the University’s strategic priorities.
• Support the development of annual work plans and performance targets.
• Develop and maintain Key Performance Indicators (KPIs) aligned to KCAU’s strategic goals.
• Track performance against strategic objectives and prepare periodic progress reports;
• Conduct environmental scans to inform strategic decision-making and future planning.
• Benchmark KCAU performance against peer institutions locally and internationally.
• Maintain databases and documentation relating to the University’s planning and performance management.
• Support integration of strategic planning with budgeting processes.
• Provide data and forecasts to guide resource allocation decisions.
• Identify strategic risks and recommend mitigation measures.
• Liaise with academic and administrative units to ensure the timely submission of plans, reports, and performance data.
• Prepare quarterly and annual strategic performance reports.
• Any other duties assigned by the supervisor from time to time

Qualifications And Experience

• Bachelor’s degree in Strategic Management, Economics, Business Administration, Public Administration, Statistics, project planning and management or related field from an accredited and recognised institution.
• Minimum four (4) years’ relevant experience in strategy, planning or performance management.
• Professional certifications, e.g. Strategic planning or performance management certifications, Project Management (e.g., PMP, PRINCE2), Monitoring & Evaluation (M&E) certification.

Other Skills And Competencies

• Strong analytical and research skills.
• Proficiency in data analysis tools (e.g., Excel, SPSS, Power BI).
• Excellent report writing and presentation skills.
• Knowledge of performance management frameworks (Balanced Scorecard, Results-Based Management).
• Understanding of higher education regulatory frameworks.
• Strong interpersonal and stakeholder engagement skills.
• High level of integrity and confidentiality
• Strategic thinker with attention to detail.
• Results-oriented and proactive.
• Ability to work independently and collaboratively.

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Job Objective

• The job holder will contribute to achieving the University’s strategic objectives by supporting the effective management of student admissions and registration processes. The role ensures accuracy, efficiency, and compliance in the administration of student records while facilitating a smooth transition of students from admission to registration.

Duties and Responsibilities

• Process student application documents and issue admission letters.
• Generate admission reports, including admission registers.
• Follow up on pending applications and prepare related reports.
• Process student requests relating to academic leave, re-admission, deregistration, termination, discontinuation, appeals, certification of documents, and confirmation letters.
• Verify and authenticate academic and professional qualifications submitted for admission.
• Maintain and organise student application records in an efficient and easily retrievable system.
• Liaise with Department Chairs and Deans to obtain additional information required for admissions.
• Disseminate relevant information and materials to students and staff as required.
• Draft official correspondence and coordinate bulk communications to students.
• Guide applicants on procedures for authentication of foreign qualifications.
• Prepare admission data and documentation for Admissions Committee meetings.
• Respond to enquiries related to admissions and registration.
• Perform any other duties as may be assigned by the Supervisor from time to time.

Qualifications And Experience

• Bachelor’s degree in Business Administration, ICT or a related field from an accredited and recognised institution.
• Minimum four (4) years’ relevant experience in academic administration, student services, or data management.

Other Skills And Competencies

• Strong analytical skills with attention to detail.
• Excellent organisational, communication, and interpersonal skills.
• Proficiency in student information systems and data management tools.
• Knowledge of institutional policies and accreditation requirements related to student data and support services.
• Commitment to confidentiality, fairness, and student success.