Careers at Tenwek Hospital

Job Purpose

To prepare and serve high-quality coffee, beverages, and light refreshments to Tenwek Hospital staff, patients, and walk-in guests while ensuring exceptional customer service, strict hygiene standards, and adherence to hospital policies. The Barista will also support special beverage requests for internal hospital meetings, functions, and events.

Key Responsibilities
 Beverage Preparation & Service

• Prepare and serve a wide range of hot and cold beverages (coffee, tea, juices, smoothies, etc.) in line with required quality standards.
• Customize beverages based on customer preferences, dietary needs, or medical guidance.
• Ensure consistency, efficiency, and professional presentation in all beverage preparations.

Customer Service

• Deliver warm, courteous, and professional service to staff, patients, and visitors.
• Handle customer inquiries, feedback, and complaints promptly and politely.
• Support special beverage orders and catering needs for hospital meetings, events, and conferences.

Operations & Hygiene

• Maintain cleanliness and organization of the coffee station, equipment, and utensils in accordance with hospital hygiene and safety regulations.
• Adhere to strict food safety and infection control procedures.o
• Monitor stock levels, request replenishment, and ensure proper storage, rotation, and usage of supplies.

Teamwork & Flexibility

• Collaborate effectively with the catering team and other hospital departments to ensure smooth operations.
• Assist in additional catering tasks as required.
• Provide support during internal and external events hosted by CTC Tenwek Hospital.

Qualifications & Skills

• Certificate/Diploma in Food & Beverage Service or Hospitality.
• Barista certification.
• Previous experience as a Barista in a busy environment.
• Knowledge of coffee brewing methods and modern beverage preparation techniques.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced and sensitive hospital setting.
• Basic knowledge of food safety, hygiene, and infection control.
• Flexibility to work varying shifts and support special events.

Core Competencies

• Strong attention to detail and commitment to quality.
• Professionalism, empathy, and a customer-focused approach.
• Reliability, punctuality, and ability to work under pressure.
• Team spirit and willingness to support tasks beyond main responsibilities.

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Job Purpose

• The jobholder is responsible for providing nursing services within the CTC Critical Care unit, in order that the patient/client receives quality care in line with hospital policies and hospital regulations.

Key Responsibilities/ Duties / Tasks

• Assess each of the assigned patients' needs.
• Organize and coordinate nursing care and medical treatments.
• Check vital signs of patients and record them accurately.
• Document assessments and interventions provided.
• Feed patients via nasal gastric tubes and other enteral tubes.
• Administer fluids and monitor patients' input and output.
• Administer medications to patients.
• Perform bed baths for bedridden patients and other hygiene tasks such as oral care.
• Perform daily routines such as cleaning around the station, bed making, and dump dusting.
• Protect patients from decubitus ulcers through turning and engaging in activities. 
• Perform wound care as needed.
• Practice infection prevention techniques, including proper handwashing and waste handling.m
• Insert IV access for patients as required.
• Perform catheterization procedures.
• Assist with the ambulation of patients.
• Perform nebulization treatments.
• Prepare patients for discharge and facilitate their return home.
• Hand over patient care information during shift changes.
• Maintain the unit effectively according to hospital policy with minimum supervision
• Maintain infection prevention guidelines and practice.
• Ensure safety in the workplace by maintaining a clean, safe, and pleasant environment
• Maintain familiarity with the legal implications of nursing practice and ensure that legal requirements are met
• Promote effective interpersonal and public relations
• Provide and ensure appropriate health teaching and counselling to individuals, families and community.
• Identify research topics, construct a research plan, and carry out surveys at the operational level.
• Perform any other duty that may be assigned from time to time. 

Job Competencies (Skills Job Knowledge, Experience and Attributes).

Academic qualifications

• Diploma in Nursing or related field from a recognized institution.

Professional Qualifications (Special training or Professional certification).

• Higher National Diploma in Critical Care (Kenya Registered Critical Care Nurse) from a recognized institution

Professional Membership/Licensing requirements

• Registration with and Valid License from Nursing Council of Kenya (NCK)

Professional Specialization (if applicable)

• N/A

Professional Sub-specialization or Fellowship (if applicable)

• N/A

Previous relevant work experience required (including a specific length or type of experience in a certain job or level.)

• Have 3 years progressive experience in a similar role within a busy hospital.

Functional Skills, Behavioural Competencies/Attributes:

• Knowledge of critical care procedures and related patient care
• Able to demonstrate initiative and ownership of assignment and adapt quickly in a fastpaced environment
• Strong analytical skills and ability to identify and prioritize key initiatives and opportunities
• Excellent communication and interpersonal skills, with the ability to build relationships and influence others, and to be a joy to work with
• High level of organization and attention to detail
• An individual who exemplifies integrity and honesty
• Active listening, and presentation skills
• Ability to prioritize tasks; good planning and organization skills even under pressure and agreed deadlines.
• Excellent communication and interpersonal skills, with the ability to build relationships and  influence others, and to be a joy to work with
• Ability to maintain high level of confidentiality.
• Excellent verbal and written communication skills
• Ability to exercise effective judgment, sensitivity, and creativity to changing needs and situations
• Good computer literacy - Proficiency in MS Word, Excel, and PowerPoint and Outlook
• High standards of ethics and confidentiality at personal and professional level
• Self-motivated, having a strong work ethic and able to work under minimal supervision.
• Passion for God and for the wellbeing of mankind while driving positive social impact and transformational change in the community.
• Self-motivated, having a strong work ethic and able to work under minimal supervision. 

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Job Purpose

• The role-holder is responsible for accurately registering and generating billing statements for clients while upholding professional standards and office etiquette in line with hospital policies and prevailing regulations.

Job Competencies (Skills Job Knowledge, Experience and Attributes).

Academic qualifications

• Diploma in Accounting, Finance, Business Administration or related field from a recognized institution.

Professional Qualifications (Special training or Professional certification).

• Certified Public Accountant (CPA) – Part 2/Intermediate Level
• Certified Health Information Management Systems (CHIMS)

Professional Membership/Licensing requirements

• Institute of Certified Public Accountants of Kenya (ICPAK)

Previous relevant work experience required (including a specific length or type of experience in a certain job or level.)

• Have a minimum of 1-2 years of clerical or accounting experience or similar position in the health  sector.

Functional Skills, Behavioural Competencies/Attributes:

• Demonstrable knowledge of medical billing software and medical documentation evaluation.
• Multi-tasking and time-management skills in a fast-paced environment
• Ability to learn and implement new operating procedures, understanding abstract ideas, problem-solving and improvising applicable solutions.
• Good understanding of escalation triggers at the work situationso
• Ability to work under minimal supervision, be self-driven
• Have a track record of integrity and meeting ambitious targets.
• Intermediate proficiency in MS Office tools i.e., Excel, Word, PowerPoint
   

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Job Purpose

• The job holder function isto support the nursesin provision of efficient and compassionate delivery of patient care within a healthcare facility.

Key Responsibilities/ Duties / Tasks

• Assist the nurse with basic patient care activities such as bathing, and feeding.
• Help Nurses during patients care with mobility, including transferring from bed to chair walking, and repositioning to prevent bedsores.
• Provide emotional support and comfort to patients and their families.
• Support the nursing staff during patient assessments and treatments.
• Assist Nurses in wound care procedure when need be, including getting dressing packs, cleaning and disinfecting services to minimize infection prior to Wound dressing.
• Schedule and coordinate patient appointments, tests, and follow-up visits.
• Assist with inventory management, including ordering and stocking medical supplies as needed.
• Adhere to infection control protocols to prevent the spread of infection e.g. dump dusting, disinfection
• Clean and disinfect patient rooms, equipment, and common areas.
• Set up and clean medical equipment used in patient care and procedures.
• Act as a liaison between patients, families, and the healthcare team to ensure clear communication e.g. translation
• Relay patient concerns and observations to the nursing staff promptly.
• Participate in ongoing training and development to stay updated on best practices for his or her role.
• Assist in emergency situations, e.g. availing supplies, taking samples to lab etc.
•  Perform any other duties as assigned by the supervisor to support the overall patient care.

Job Competencies (Skills Job Knowledge, Experience and Attributes).

Essential Skills

• Communication Skills: Ability to effectively communicate with patients, families, and healthcare professionals to provide clear information and support.
• Compassion and Empathy: A genuine concern for the well-being of patients, understanding their emotions and needs.
• Attention to Detail: Precision in monitoring vital signs and reporting changes in patients’ conditions.
• Time Management: Efficiency in managing multiple tasks and prioritizing patient care effectively. Analytical decisions - reviewing and interpreting data and information and options to inform decision-making and the execution of responsibilities
• Operational decisions – for day-to-day work tasks

Academic qualifications

• Certificate in Certified Nurse Assistant course

Professional Qualifications (Special training or Professional certification).

• N/A

Professional Membership/Licensing requirements

Previous relevant work experience required (including a specific length or type of experience in a certain job or level.)

• Have at least one years’ progressive experience in a similar role in a busy hospital.
   

go to method of application »

Job Purpose

• The jobholder is responsible for providing nursing services within the respective unit, in order that the patient/client receives quality care in line with hospital policies and hospital regulations.

Key Responsibilities/ Duties / Tasks

• Assess each of the assigned patients' needs.
• Organize and coordinate nursing care and medical treatments.
• Check vital signs of patients and record them accurately.
• Document assessments and interventions provided.
• Feed patients via nasal gastric tubes and other enteral tubes.
• Administer fluids and monitor patients' input and output.
• Administer medications to patients.
• Perform bed baths for bedridden patients and other hygiene tasks such as oral care.
• Perform daily routines such as cleaning around the station, bed making, and dump dusting.
• Protect patients from decubitus ulcers through turning and engaging in activities.
• Perform wound care as needed.
• Practice infection prevention techniques, including proper handwashing and waste handling.
• Insert IV access for patients as required.
• Perform catheterization procedures.
• Assist with the ambulation of patients.
• Perform nebulization treatments.
• Prepare patients for discharge and facilitate their return home.
• Hand over patient care information during shift changes.
• Maintain the unit effectively according to hospital policy with minimum supervision
• Maintain infection prevention guidelines and practice.
• Ensure safety in the workplace by maintaining a clean, safe, and pleasant environment
• Maintain familiarity with the legal implications of nursing practice and ensure that legal requirements are met
• Promote effective interpersonal and public relations
• Provide and ensure appropriate health teaching and counselling to individuals, families and community.
• Identify research topics, construct a research plan, and carry out surveys at the operational level.
• Perform any other duty that may be assigned from time to time.

Job Competencies (Skills Job Knowledge, Experience and Attributes).

Academic qualifications

• Diploma in Nursing or related field from a recognized institution.

Professional Qualifications (Special training or Professional certification).

• N/A

Professional Membership/Licensing requirements

• Registration with and Valid License from Nursing Council of Kenya (NCK)

Professional Specialization (if applicable)

• N/A

Professional Sub-specialization or Fellowship (if applicable)

• N/A

Previous relevant work experience required (including a specific length or type of experience in a certain job or level.)

• Have 1 years’ progressive experience in a similar role in a busy hospital.

Functional Skills, Behavioural Competencies/Attributes:

• Multi-tasking and time-management skills in a fast-paced environment
• Ability to learn and implement new operating procedures, understanding abstract ideas, problem-solving and improvising applicable solutions.
• Good understanding of escalation triggers at the work situations
• Ability to work under minimal supervision, be self-driven
• Have a track record of integrity and meeting ambitious targets.
• Intermediate proficiency in MS Office tools i.e., Excel, Word, PowerPoint
• Excellent communication and interpersonalskills, with the ability to build relationships and influence others, and to be a joy to work with
• Self-motivated, having a strong work ethic and able to work under minimal supervision.
• Passion for God and for the wellbeing of mankind while driving positive social impact and transformational change in the community.
• An individual who exemplifies integrity and honesty