Careers at World Health Organization

 Purpose of the Position

• The purpose of this assignment is to provide reliable, safe, and timely transportation services in support of OSL warehouse operations and logistics activities at the WHO Nairobi Duty Station.
• Under the supervision of the designated OSL supervisor, the incumbent will transport authorized personnel, supplies, equipment, and other operational materials to designated locations, maintain assigned vehicles in good working condition, and ensure compliance with applicable road safety requirements and WHO procedures.

Summary of Assigned Duties

The incumbent will perform the following duties:

• Transportation Services: Drive assigned vehicles to transport authorized personnel, supplies, equipment, and other operational materials in support of warehouse and logistics activities.
• Warehouse and Logistics Support: Facilitate the collection, delivery, and movement of supplies, equipment, and other materials between the Nairobi warehouse, WHO offices, suppliers, service providers, and other designated locations, as instructed.
• Operational Transport Coordination: Support the timely execution of transport requests by coordinating with relevant OSL personnel and warehouse staff to ensure that transportation activities align with operational priorities.
• Vehicle Inspection and Maintenance: Conduct routine checks of assigned vehicles, including engine oil, coolant, battery, brakes, tyres, lights, and other essential components, to ensure roadworthiness and operational reliability.
• Vehicle Servicing and Repairs: Identify and report mechanical defects, undertake minor maintenance where appropriate, and coordinate routine servicing and necessary repairs through authorized service providers.
• Vehicle Cleanliness and Safety: Ensure that assigned vehicles are clean, secure, properly maintained, and equipped with the necessary safety items.
• Trip and Fuel Records: Maintain accurate vehicle logbooks and records of official trips, mileage, fuel consumption, servicing, repairs, and other vehicle-related activities in accordance with applicable procedures.
• Safe Handling and Delivery of Materials: Exercise due care when transporting supplies, equipment, and other operational materials, ensuring their safe handling, security, and delivery to the designated recipients or locations.
• Compliance with Regulations: Observe national traffic laws, road safety requirements, and applicable WHO procedures governing the use of official vehicles and transportation of operational materials.
• Accident and Incident Reporting: Promptly report vehicle accidents, damage, mechanical defects, and other incidents to the designated supervisor and comply with established reporting procedures.
• Transport and Maintenance Advisory Support: Advise the supervisor on vehicle maintenance requirements, road conditions, transport challenges, and other issues that may affect the timely and efficient delivery of logistics services.
• Other Duties: Perform any other related duties as assigned by the supervisor in support of OSL warehouse operations and logistics activities.

Essential:

• Completion of secondary education.
• Possession of a valid driving licence appropriate for the vehicles to be driven.
• Good knowledge of basic vehicle mechanics.

Desirable:

• Technical or vocational training in motor vehicle mechanics or a related field.
• Basic computer skills for maintaining transport records and performing related administrative tasks.

Essential:

• At least two years of relevant professional driving experience.
• A demonstrated record of safe and responsible driving.

Desirable:

• Experience supporting warehouse operations, logistics activities, or the transportation of supplies and equipment.
• Experience driving over long distances and navigating routes relevant to the duty station.
• Previous experience working with the United Nations, international organizations, or humanitarian operations.

Essential:

• Good knowledge of English.

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Summary of Assigned Duties

Within the framework of delegated authority and under the direct supervision of the Operations Officer, the incumbent performs the following duties:

• Coordinate transportation services for VIPs, guests, and delegates to and from airports, offices, hotels, and other designated locations.
• Welcome VIPs and other distinguished visitors arriving at the airport to visit the Hub.
• Facilitate diplomatic registration and related formalities for international staff and their eligible dependants, including vehicle registration, diplomatic identification cards, and ground passes.
• Escort eligible guests through airport VIP lounge facilities upon arrival or departure, as required.
• Assist guests with airport formalities, including visa-on-arrival procedures where applicable.
• Ensure compliance of vehicles with Minimum Operating Security Standards (MOSS) and, in collaboration with the Fleet Manager, establish mechanisms for regular roadworthiness checks to safeguard passengers.
• Ensure the implementation of WFS procedures and tools.
• Support the management of relationships with internal and external stakeholders, including other United Nations agencies, particularly on protocol-related matters.
• Serve as the focal point for coordinating security and safety matters at the Nairobi Hub.
• Support the implementation of security measures communicated by the United Nations Department of Safety and Security (UNDSS) in Kenya.
• Ensure that staff members are familiar with and comply with relevant security guidelines at all times.
• Liaise with UNDSS to coordinate training sessions and briefings on radio communication, convoy procedures, security measures, evacuation procedures, and other safety precautions.
• Disseminate standard operating procedures (SOPs) and other relevant security information to Hub staff in collaboration with UNDSS in Kenya.
• Maintain and manage the security folder in the Hub Operations SharePoint.
• Perform any other related duties as required by the supervisor.

Educational Qualifications

• Essential: Completion of secondary education.
• Desirable: A certificate or training in public relations, security management, or a related field would be an asset.

Experience

• Essential: At least five years of work experience in an administrative capacity, immigration, guest relations, airport protocol, or a related field.
• Desirable: Experience in protocol support positions within WHO or another United Nations agency would be an asset.