Jobs at Medecins Sans Frontieres (MSF)

• As the Clinical mentor – Antimicrobial Stewardship, you are in charge of providing individuals mentoring & tutoring support to learners as well as through group trainings. This aims to promote the value of clinical mentoring, IPC and AMR in our programs and around the world. If selected, you will first undergo the AMS training on the Tembo platform (online Learning platform) and will then be trained in clinical mentoring. Mentees are attributed to a specific mentor based on the mentor's field of expertise, language and availability.

MAIN RESPONSIBILITIES

Provide individual mentoring & tutoring support to learners (75%)

• Remotely via phone/online calls and chats, e-mails (2h/week/learner)
  • Build a quality mentoring relationship with each learner by establishing a mentoring mutual agreement and following-up on individual development plan, based on learners’ self-assessment in the different competency areas of their job and on the context’s opportunities and constraints
  • Lead and guide the learners, based on the curriculum, resources and learning activities made available on Tembo, including readings, forums and learner journal
  • Create or adapt and curate additional resources depending on learner’s specific needs
  • Assist the learners to orientate themselves in the course (where to find the information on Tembo Learning Management System (LMS): means of communication, assessment system and criteria, course calendar; referring to AMR clinical coordinator or Tembo helpdesk for specific issues, etc.)
  • Assure good progress in the course, completing all the work-based assignments, including supporting the learner identifying and solving obstacles throughout the course
  • Assess the outcome of the learning (refine/tailor assignments, give feedback on assignments, quizzes, and case studies)
• Face-to-face
  • Field visits to the learner’s place of work (1 – 2 visits / cohort possible according to learner’s needs and opportunity)

Prepare and facilitate group training activities (20%)

• Prepare and facilitate interactive live group sessions, webinars and journal clubs (3/module)
• Encourage peer-learning and learning community building through creating and moderating discussion forums on Tembo LMS, group chats, etc.
• Follow-up on buddy system and group works

Administration, monitoring and evaluation (5%)

• Participate in teams meeting
• Collect data and report on learners’ scores, participation, progress, satisfaction, obstacles
• Debrief and share proactively with other clinical mentors and AMR clinical mentoring coordinator to improve the learning experience

Assessment of the learning (transversal)

• Participate in the definition of the assessment marking criteria
• Evaluate and certify the competencies developed, thanks to the detailed assessment plan set
• Give feedback on the accomplishment of tasks and performance, the mode of operation and the evolution of the participant learning through the review and output assessment

Representation & raising awareness on AMR learning, Clinical mentoring and MSF academy

• Interact with all key stakeholders around the projects to assure good planning & good learning conditions for the learners
• Share experience and provide technical expertise in the field of AMR & clinical mentoring with the contracting office team and any other stakeholders, collaborating closely with the clinical mentoring coordinator and in line with the subject matter experts' recommendations (AMR/ID or IPC Advisors). Engage in the relevant meetings of the contracting office
• Participate in the promotion of the MSF Academy learning programs and approaches
• Participate in the community of practices related to AMR and/or IPC as well as the clinical mentoring one

Education & Experience

• Medical Doctor or Clinical pharmacy degree, preferably with a master or postgraduate degree in Infectious Disease, Antimicrobial resistance or related areas
• Minimum of 5 years clinical practice experience with expertise in Antimicrobial resistance, AMS or Antibiotic Stewardship is mandatory
• Work experience in African or Middle East or Asian countries is mandatory
  • MSF international field experience in different context is a strong asset
• Experience in hands-on clinical mentorship / preceptorship or as tutor, coach or trainer as well in supporting staff with e-learning and/or remote training activities is an asset
  • Good communication skills: active listener, clear and effective communication, sense of diplomacy and pedagogy

Competencies

• Proven training, coaching and mentoring skills, eager to transmit in an intercultural environment
• Ability to establish and retain positive working relationships (internally and externally)
• Good team player with flexibility, creativity, and empathetic
• Capacity to work within agreed timeline and ability to prioritize activities/tasks
• Very organised and solution-oriented
• Readiness and flexibility to often be in contact with participants (weekly basis as an average)
  • Ability to work autonomously
• Strong cross-cultural awareness and adaptability
• Motivation to work with a humanitarian organization and particularly with MSF

Languages

• Fluency in French and English is mandatory (oral and written), with excellent writing skills in one of the two languages
• Arabic is an asset

Please, send your CV and cover letter in FRENCH to msfacademy@msf.org and mention “Mentor clinique AMS/BUA” in the subject of your email.

Closing date

11 Mar 2024

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Main Purpose

• Performing autonomously, complex / advanced servicing, maintenance and repair of MSF vehicles and other engines according to MSF standards and procedures, in order to ensure vehicles are in perfect running conditions.

Performing autonomously and ensuring, all necessary complex / advanced maintenance and repair of MSF vehicles and mechanical equipment to ensure they are in perfect condition for their use. This includes the following tasks :

• Performing maintenance according to the instructions in the logbook, ensuring all types of services to all vehicles are done on time (i.e. mini A, medium B, and full C, and special services referred in the logbook when possible).
• Testing all vehicles after each service is concluded and before it is handed back to its driver
• Keeping a record of vehicle’s driver remarks, and carrying out repairs if needed (vehicles and other mechanical equipment) and filling in service, repair or vehicle log book. Reporting to the line manager any problem related to MSF vehicles
• In the case of a breakdown, making a diagnosis, informing the line manager and after approval carrying out any complex / advanced repairs needed.
• Following up the validity of all documents (annual inspections, insurance or any other required documents)
• Assisting in the briefing or training of drivers regarding vehicle services and maintenance
• Managing the stock of consumable items, filling in the stock cards, carrying out physical stock inventories, executing orders necessary for renewing stock, and avoiding any shortage.
• Responsible for the equipment and tools, including extinguishers, checking they are correctly and safely used, maintaining and renewing them when necessary and keeping the inventory updated.
• Keeping working area clean and tidy
• Ensuring that all record sheets and books related to maintenance are always completed and preparing needed reports before and after any repair or required maintenance.

Requirements

• Education: Essential diploma in mechanics or related studies.
• Experience: Demonstrable mechanical experience. (Minimum 2 years experience).
• Languages: Kiswahili and mission language English are essential. Somali desirable

Competences

• Results and Quality Orientation
• Teamwork and Cooperation
• Behavioural Flexibility
• Commitment to MSF Principles
• Stress Management

Closing date

11 Mar 2024

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Objective of the Position:

• Organizing and ensuring medical consultations to the target population providing treatment to patients within the scope of his/her medical competencies and referring them when appropriate, according to MSF protocols, procedures and the universal hygiene standards in order to guarantee quality and efficiency of the service provided.

Tasks & Responsibilities:

She/he will perform the following main tasks, among others:

• Ensuring the implementation and standardization of MSF clinical policies, tools, and hygiene protocols in order to minimize clinical risks and to guarantee the quality of patient care management. Promoting and maintaining confidentiality regarding all patient cases and records.
• Implementing diagnosis, prescription and prevention procedures that fall under the scope of his/her competencies applying medical knowledge, asking appropriate questions to patients and following protocols in force as well as using laboratory services when necessary, in order to ensure a correct implementation of the medical treatments and to refer patients when appropriate.
• Participating in the planning and supervision, in close coordination with other supervisors, the HR processes (sizing, staff shifts, recruitment, training, evaluation, development and communication) of the team in order to ensure both the sizing and the amount of knowledge required, improve people triage capabilities, their motivation and commitment and their active participation in teaching the targeted population on therapeutic and preventive protocols.
• Ensuring that all staff using medical devices are qualified and trained. Ensuring cleaning and minor maintenance tasks are performed according to the protocols. Reporting any malfunction to the project biomedical service.list item
• In cases of emergency, carrying out first aid care and treatment according to protocols in order to reduce mortality rates
• Recording in the individual patient’s card and registration books, all performed medical activities (drugs prescribed, lab results, vaccination status, epidemiological activity, doses, etc.) keeping data traceability in order to ensure patients treatment continuity.
• Participating in data collection and reporting when required
• Knowing and implementing Patient Therapeutic Education (PTE), i.e. keeping contact with all patients, providing them information regarding their health state and responding to their questions.
• Knowing and promoting the proper application of Post Exposure Prophylaxis (PEP) Kit and Sexually Gender Based Violence (SGBV) protocol.
• Induction of clinical team hired locally on MSF medical procedures/ protocols
• In collaboration with the NAM, support all E-prep related activities.
• Lead/perform daily ward rounds/follow-up to monitor patient’s condition in IPD set up and Capacity building of clinical team when called upon. In an Outreach/MC set up, lead/perform/supervise medical consultation and responsible for Capacity building of clinical team.

Qualifications & Requirements:

Education:

• Essential clinical officer diploma / Further specialisation in related topics is desirable (nutrition, Infectious diseases, vaccination)

Experience:

• Desirable previous clinical supervision experience of at least one year,
• 2 years relevant experience working in humanitarian organization in emergency response/intervention
• MSF experience is an added advantage (previous experience in emergency interventions as Clinician and/or in Management role)

Skills/ Competences:

• Results and Quality Orientation L2/ Teamwork and Cooperation L2 / Behavioural Flexibility L2/ Commitment to MSF Principles L2 / Stress Management L3

Knowledge:

• Computer literate

Language:

• Proficiency in written and oral English & Kiswahili.

Deadline for application: 05th March 2024
 

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• You will work under the direct supervision of the L&D Support and Deployment Team Leader, in the L&D Support and Deployment team consisting of other L&D FAs, as well as other positions giving direct support to the field on specific L&D topics. You will work in close collaboration with L&D staff and HR Coordinators (HRCOs) in our contexts of interventions with HR Officers in the Operational Cells/Regional Support Teams.

MAIN RESPONSIBILITIES

• Support the use of assessment and needs analysis fitting to operational strategic goals
• Advise on and support the implementation of strategy, policies, and processes in the Employee Development cycle phases (Recruitment, Induction, Onboarding, Learning and Development, Engagement, Feedback, Offboarding, Mobility) with a special focus on;
  • induction & onboarding procedures & processes
  • trainer/facilitator capability building
  • mentoring & coaching processes and skills
  • learning programs for people managers - promoting a management & leadership culture in accordance with MSF organizational values and requirements
  • new feedback-based performance management & development process
  • deployment, adoption, and integration of Tembo
  • offboarding and exit/landing
• Detachment/mobility: propose learning & development solutions in line with our learning philosophy that are blended, agile, and scalable, incorporating the 70:20:10 learning model
• Support in delivering technical learning solutions & advise on organizational L&D set-ups to L&D profiles in the field
  • Secure connection, coherence and involvement in the implementation of strategic focus areas, based on country constraints and context
• Co-design learning & development initiatives tailored to the country/ project, working in close collaboration with local and/or flex pool facilitators, other MIOs, as well as actors in the OCB L&D Unit
• Support and help put in place follow-through mechanisms, including line management involvement to ensure continuity and sustainability of all L&D initiatives
• Strengthen the learning culture to secure self-directed and personalized learning, including digital opportunities
• Organize ad hoc activities, such as webinars, to contribute to L&D communities of practice on local, regional, Operational Center (OC) and inter-OC levels
• Follow up specific dossiers transversally across all missions as 2nd line support
• Brief and debrief L&D profiles and HRCOs

REQUIREMENTS

Education & Experience

• A bachelor’s or master’s degree, preferably, in Learning and Development, HR or related field; or through equivalent experience
• Minimum 2 years of professional experience in HR development in an international and complex context
• Minimum 2 years of field project experience with at least 1 year in an L&D role, preferably with MSF
• Experience in facilitation and training
• A management experience is an asset

Competencies

• Strong strategic and advisory skills, proven capacity for analysis and synthesis
• Strong collaboration and coaching skills, good aptitude for dialogue with various stakeholders
• Strong interpersonal and cross-cultural communication skills
• Results oriented
• Project management skills
• Team player and cross functional attitude
• Interest and motivation to work in the humanitarian sector and within MSF

Languages

• Fluency in English (both written and oral)
• Fluency in French is a very strong asset (both written and oral)
• Arabic is an asset

Please, send your CV and cover letter to Recruit-HQ-HR@brussels.msf.org and mention “L&D Field Advisor MIO” in the subject of your email

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• The overall objective of this position is to foster the professionalization of procurement activities in HQs to increase efficiency, quality and accountability on procured goods and services, while reducing risks.

Specific Objectives:

• Give HQs advice and provide them with technical and strategic support.
• Adapt and monitor processes and tools to support procurement activities at HQ level.
• Participate in the development and the strengthening of the indirect procurement community
• Punctually perform procurement activities in line with the needs of the HQs and the global indirect procurement strategy.

MAIN RESPONSIBILITIES

Give HQs advice and provide them with technical and strategic support.

• Develop awareness on procurement in HQs.
• Assess the procurement maturity of HQs, advise them on the structuration of their procurement and propose other adapted solutions.
• Provide technical and strategic support to the procurement focal points and HQ buyers.

Adapt and monitor processes and tools to support procurement activities at HQ level.

• Analyze procurement practices, procedures and tools in the different entities.
• Liaise with the global procurement process and tools team about the specific needs for HQs.
• Based on the material produced by the global procurement process and tools team, propose the adaptations and make the required improvements specific to HQs.

Participate in the development and the strengthening of the indirect procurement community.

• Create a network between the HQs and the indirect category buyers.
• Liaise between the procurement focal points or HQ buyers and the resources available in the GPU (tools, process, learning and development, legal advisor, etc.)
• Exchange best practices and experiences with other buyers across MSF.

Punctually perform procurement activities in line with the needs of the HQs and the global indirect procurement strategy.

• Analyze spend and identify strategic suppliers and categories.
• Define with the management team of the entity the priority categories, plan procurement activity and ensure availability of the concerned teams in the entity.
• Lead tenders according to the priorities of the entity.
• Define, in collaboration with the requesting departments and the other indirect buyers, the best procurement strategy.
• Guide the requesting departments in the needs analysis: volumes and technical specifications.
• Guide the requesting departments in the sourcing of potential suppliers.
• Launch tenders, lead the analysis of the offers and the negotiations with suppliers.
• Participate in selecting the most relevant supplier based on pre-established selection criteria.
• Support the different departments in their relationship with their suppliers if needed (negotiation, dispute etc.).

Job requirements

Education:

• Bachelor level in Business Management or Supply Chain with Procurement specialization or a combination of relevant education and professional experience.

Experience:

• 5 years minimum procurement experience, preferred experience with indirect services.
• Proven experience in negotiating, contract review, supplier management principles.
• Experience in project management is an added value.

Knowledge and Skills:

• Excellent communication skills, assertiveness and negotiation skills.
• Ability to work in a team in a cross-cultural and cross-functional environment. 
• Strong organizational skills, ability to handle multiple priorities at one time. 
• Strong analytical, problem-solving and synthesis skills.
• Proven diplomacy, ability to develop a professional network.
• Demonstrate independent initiative, drive for change, improvement and innovation. 
• Proficiency in standard office tools including Word, PowerPoint, and Excel.

Languages:

• Fluent spoken and written English.
• French is a strong asset.
• Knowledge of another language is a plus.

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• The objective of this position is to have valid and updated article descriptions, and clarity on standards for construction and shelter articles.

MAIN RESPONSIBILITIES

Improve codification rules for groups of construction and shelter-related articles

• Familiarize with the existing code and label writing rules.
•  Review the proposed set of rules for codification. Propose if needed enhancement on rules to improve the final result. Set up new draft rules for missing groups of articles and clean up existing group of articles.
• Enter these rules in UniData including related label blocks in the code & label generator.
• Apply these rules to articles (outside Unidata, i.e. in Excel), prioritizing standard articles.
• Apply the label writing rules to these articles in English and French.
• Share the proposed new codes and labels with the iWG and the ESC specialist for review before adapting them in UniData.
• Make sure codes and labels of construction and related- articles correspond with those in the attached descriptions of these articles.

Write descriptions for Construction and shelter-related articles

• Familiarize with the existing descriptions and the guidelines for writing them.
• Review the existing valid descriptions and propose improvements (based on priorities).
• Review existing draft descriptions and edit them, if necessary.
• Create new descriptions for articles that don’t have them yet, prioritizing (standard) articles that were identified as needing a description.
•  Collaborate on these tasks with members of the Construction and shelter iTWG or ESC data owners to complete the validation of these descriptions in UniData.
• Follow-up on questions and feedback related to descriptions for construction and shelter-related articles.
• Add relevant information that doesn't fit or belong in the label in the description.
• Enter relations between articles in UniData.

Contribute to the clean-up process / outdating & archiving of articles

• Participate in discussions related to the clean-up process of construction and shelter-related articles.
• Follow up on outstanding feedback remarks in UniData.
• Follow up on data quality checks and make the necessary changes in UniData.
• Follow up of other tasks requested by the Spinco Logistical Data Steward and/or the Codification Project Coordinator.

Contribute to improve standardization.

• Propose a clear and coherent set of standards articles and kits, corresponding to shelter, semi-permanent and construction family.
• Propose to archive outdated standards article.

Contribute to propose new articles.

• Propose adding items that could be missing, and that are related, to the construction and shelter technical family.

Propose clearer boundaries between working group portfolios

• Review articles that are not within scope but have a direct impact on construction; i.e.: Water and Sanitation items such as plumbing faucets (tabs, activation system for tabs), sinks etc…
• Identify articles that are in several families; i.e.: cutters (depending on their end purpose)
• Advise on best practices for later implementation by Spinco (in consultation with related working groups)

Job requirements

Professional training

• Technical background and training in construction.

Work experience

• At least 2 years of working experience in construction.
• Work experience in one of the Operational Centers or supply centers is an asset.

Specific skills

• Computer skills are essential.
• Fluent in English (reading and writing) and French is an asset.
• Technical writing capacities.
• Coordination & organization skills.