Collections Agent at Futureinno Digital Limited

Main Responsibilities:

• Contact clients by phone to collect overdue payments.
• Negotiate repayment plans with clients.
• Accurately record call content.
• Achieve daily and monthly collection targets.
• Professionally handle client objections.
• Report difficult cases when necessary.

Job Requirements:

• 1-3 years of debt collection experience.
• Excellent communication skills (fluent in English).
• Basic computer skills (Excel/CRM).
• Ability to work under pressure.
• High self-discipline and high attendance rate.
• Salary: 18,000 Kenyan Shillings + Performance Bonus.