Current Openings at Fairmont Hotels & Resorts

As our resident Electrical & Boiler technician, you will be in the front line of our maintenance department ensuring all machinery and equipment runs smoothly. We invite you to apply for the Electrical and Boiler technician position at the Fairmont Mount Kenya Safari Club.

What's in it for you:

• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Ensure the optimum and smooth running of the boiler and heating system available.
• Maintain and supervise heating systems operations, with special responsibility for emergency service, maintenance of equipment, and installation. 
• Troubleshoot, supervise, and, or make repairs on gas and fuel pressure lines, boilers, heaters, pumps, compressors, motors, controllers, reducing station, heat exchangers.
• Schedule and supervise external contractors hired for work related to heating systems.
• Spearhead boiler work such as tube, header and brickwork, casing work and flue work.
• Ensure proper installation of the heating system equipment
• Ensure timely ordering of oil and gas for equipment
• Work closely with the department to perform other related duties as assigned. 

Your experience and skills include:

• Minimum of two (2) years’ experience in the repair and maintenance of boilers and steam systems.
• Diploma in Electrical, Mechanical, Mechatronic Engineering
• Having certificate in training on Boilers, Steam Systems and other fuel fired equipment is an added advantage.
• Knowledge of heating systems, boiler and other related power equipment, boiler chemistry and water testing procedures, and boiler codes and safety standards.
• Sufficient strength and physical dexterity to perform duties and responsibilities of this job.
• Strong guest and service orientation
• Ability to work in a team and good leadership skills

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What's in it for you?

• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Work closely with Laundry team to provide friendly and courteous service in the department to the customers in accordance with departmental standards with taking a lead in service delivery.
• Ensure all operating procedures are adhered while using all  equipment and machinery
• Neatly fold items that are free from stains, dirt, dampness, tears, and creases as per set standards.
• Ensures customers’ instructions are strictly fulfilled, taking extra care to timeliness of collection or delivery
• Arrange all flatwork which is free from dirt and stains for ironing at the calendar ironer.
• Exercise initiative and independent judgment in the performance of assigned tasks
• Performs any other duty as assigned your supervisor or management
• Conduct daily briefing with laundry and linen attendant, issue all information related with hotel operational

Your experience and skills include:

• Minimum one (1)  year experience in a similar role ideally within a luxury hotel
• Certificate or Diploma in background in Housekeeping
• Knowledge and capability in operating and maintaining laundry equipment and machinery
• Good knowledge and experience in maintaining material and fabric.
• Good written and excellent verbal communication, interpersonal and leadership skills
• A passion for high quality guest service with attention to details and ability to multitask
• A positive attitude and a desire to lead, train and inspire the Housekeeping team
• Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly

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As the Assistant Banquets Manager you will help lead and inspire our capable banqueting team towards turning guest moments into memories. We welcome you to apply for the Assistant Banquets Manager position at Fairmont Mount Kenya Safari Club and get a chance to showcase your talent. 

What's in it for you:

• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Ensure to capture and delivered on guests plans where turning moments into memories is a priority
• Work closely with the operational team to ensure the banquets Event orders are created and keenly executed
• Display leadership, training and mentorship to the banqueting team
• Ensure address guests priorities  and respond professionally offering solutions
• Ensure timely setup of events, meeting conferences, ensure seamless collaboration with culinary and stewarding team.
• Assist to plan and ensure all event operations are up to the Fairmont standards.
• Allocate tasks, supervise and inspect the entirety of all events from set-up, service, clearing and clean-up.
• Follow outlet policies, procedures and service standards

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What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Assists in recruiting, interviewing, hiring, training and evaluating staff members
• Continually strive to develop the employees including Outlet Managers in all areas of managerial and professional development
• Assist in conduct conflict resolution and corrective actions and coaching of staff
• Manages and monitors product quality and guest satisfaction in all outlets
• Ensure all equipment is kept clean and in excellent condition through personal inspection and by following the hotel’s preventative maintenance programs
• Investigates and resolves guest complaints in a timely manner 
• Present an enchanting, professional and attractive image to further the overall theme of the property
• Assist in budgeting process and P&L reports
• Assist Food & Beverage Manager in achieving the departmental goals, revenue targets and controlling the departmental expenditure
• Support sponsorship and partners in promotions of special events and product marketing
• Moves to all outlets to visually monitor and take corrective action to ensure food quality and service standards are met Responsible for ensuring that food quality is consistent, appealing, and prepared to guest specifications
• Provides guidance for improvement and implements necessary adjustments. Interacts with guests to obtain feedback on quality of service and food in outlet
• Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting
• Be a brand advocate by providing guests with accurate information regarding our venues, menus, pricing and future events.
• Build and promote teamwork through proactive interaction
• Fully understand and comply with all regulations that pertain to health, safety and labor requirements
• Documents inventory forecast usage and monitors supply so that outlets are stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service.

Your experience and skills include:

• Previous experience in a similar role is required
• Degree in Hospitality Management or related field
• Service focused personality is essential and a passion for everything food and beverage