Laundry Operator at Fairmont Hotels & Resorts

What's in it for you?

• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Work closely with Laundry team to provide friendly and courteous service in the department to the customers in accordance with departmental standards with taking a lead in service delivery.
• Ensure all operating procedures are adhered while using all  equipment and machinery
• Neatly fold items that are free from stains, dirt, dampness, tears, and creases as per set standards.
• Ensures customers’ instructions are strictly fulfilled, taking extra care to timeliness of collection or delivery
• Arrange all flatwork which is free from dirt and stains for ironing at the calendar ironer.
• Exercise initiative and independent judgment in the performance of assigned tasks
• Performs any other duty as assigned your supervisor or management
• Conduct daily briefing with laundry and linen attendant, issue all information related with hotel operational

Your experience and skills include:

• Minimum one (1)  year experience in a similar role ideally within a luxury hotel
• Certificate or Diploma in background in Housekeeping
• Knowledge and capability in operating and maintaining laundry equipment and machinery
• Good knowledge and experience in maintaining material and fabric.
• Good written and excellent verbal communication, interpersonal and leadership skills
• A passion for high quality guest service with attention to details and ability to multitask
• A positive attitude and a desire to lead, train and inspire the Housekeeping team
• Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly