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  • Posted: Jan 31, 2023
    Deadline: Not specified
  • The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Laundry Operator

    What's in it for you?

    • Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    • Working with a hotel rich in history and known for exemplary services while growing your career
    • Employee Benefits Card offering discounted rates in Accor Worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

    What will you be doing:

    • Work closely with Laundry team to provide friendly and courteous service in the department to the customers in accordance with departmental standards with taking a lead in service delivery.
    • Ensure all operating procedures are adhered while using all  equipment and machinery
    • Neatly fold items that are free from stains, dirt, dampness, tears, and creases as per set standards.
    • Ensures customers’ instructions are strictly fulfilled, taking extra care to timeliness of collection or delivery
    • Arrange all flatwork which is free from dirt and stains for ironing at the calendar ironer.
    • Exercise initiative and independent judgment in the performance of assigned tasks
    • Performs any other duty as assigned your supervisor or management
    • Conduct daily briefing with laundry and linen attendant, issue all information related with hotel operational

    Your experience and skills include:

    • Minimum one (1)  year experience in a similar role ideally within a luxury hotel
    • Certificate or Diploma in background in Housekeeping
    • Knowledge and capability in operating and maintaining laundry equipment and machinery
    • Good knowledge and experience in maintaining material and fabric.
    • Good written and excellent verbal communication, interpersonal and leadership skills
    • A passion for high quality guest service with attention to details and ability to multitask
    • A positive attitude and a desire to lead, train and inspire the Housekeeping team
    • Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on to apply

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