Current Opportunities at Nova Pioneer

• Nova Pioneer is looking for a superstar Brand and Admissions Associate to fill the role and be ready to start in November. As a Brand & Admissions Associate, you will be part of the Admissions team within the Kenya Marketing Function. You will be responsible for helping expand our footprint across Kenya while achieving our annual admissions enrolment targets and delivering an exceptional prospective parent and student experience.

ABOUT THE ROLE

You will be responsible for:

Content Creation / Engagement: 

• Building an ecosystem of compelling content that engages current parents and prospective families, drives brand awareness and catapults Nova into the stratosphere of game-changing educational organizations. This includes but is not limited to regular and agreed upon social media engagement (facebook, twitter, Instagram), student-run blog, regular newsletters, video, and web content. You will be responsible for developing and implementing fresh ideas across a variety of media, and measuring its effectiveness on a bi-weekly basis. 

Customer Engagement / Events:

• As the Admissions & Brand Associate, you will be expected to organize and execute events (liaising with external companies and individuals where necessary or applicable) that both creatively encourage increased engagement with current parents, and which drives admissions with prospective families.  You will be responsible for the collection and analysis of data to determine the effectiveness of the admissions events, and for making recommendations on potential improvements.

Admissions: 

• Tracking each applicant through the admissions funnel, from application to admissions decision in an organized and timely manner that reflects the Nova brand – as well as monitoring the data to regularly provide updates to your manager and the team on the progress.

Communications: 

• Taking the lead on any written, verbal (phone, in person), and electronic (email, SMS) communications to parents of Nova students, this includes copyediting, proofreading, and revising communications across a variety of channels, and escalating it up to the chain where necessary or prudent. 

Data & Reporting: 

• Giving the organization visibility into our progress against targets will be a key responsibility in this role. Filling and maintaining the Brand and Admissions dashboard in a timely manner, preparing and submitting monthly, quarterly and annual reports on activities mapped out will be key to measure our progress against your team’s key objectives.

Procurement:

• Liaising with the External Relations Team (and within a budget set by your Manager) to order and refill marketing materials including (but not limited to) promotional materials, decorative materials, admissions materials, Nova swag, etc.

ABOUT YOU

• A Bachelor’s Degree in Marketing, Commerce or any related field.
• You have a minimum of 2-3 years of working experience. Experience in marketing and communications is ideal but not required. 
• You are a great communicator: You are able to provide a clear and persuasive pitch to anyone and have excellent written and verbal communication skills.
• You are results driven: You are goal oriented, move fast and take ownership of work.
• You have strong skills working with data: You know how to structure data in a compelling way, analyze data to pull out key insights and trends, and make data-driven decisions
• You have strong project management skills: You are able to juggle multiple tasks, provide support to junior-level staff and meet deadlines and targets
• You are entrepreneurial and empathetic. You are able to understand the various Nova Pioneer stakeholders and think creatively about how to effectively communicate to them.
• You’re a strategic thinker and can independently develop and execute a plan with clear timelines and delivery
• Your past managers describe you as a self-starter with strong work ethic
• You truly enjoy interacting with new people, the challenge of building relationships, and have strong interpersonal skills
• You are passionate about education (required) and have a deep knowledge of the space (desired)
• You have good analytical skills and are data driven
• You are social media savvy
• You have the ability to thrive in a fast‐paced, entrepreneurial environment
• You are excited about our organizational culture—and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback
• You have the ability to thrive in a fast‐paced, entrepreneurial environment
• You are excited about our organizational culture—and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback

go to method of application »

• Nova Pioneer is looking for a rockstar Facilities and Property Officer willing and ready to start in January 2024 at our Eldoret High school campuses. 
• This is an exciting opportunity to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century.

ABOUT THE ROLE

• The role will be based in Eldoret and the job holder will report to the Managing Director (MD) , Property (PropCo)
• Under the overall guidance of the MD Prop Co, the job holder  shall ensure  the provision of effective and efficient facilities management, health & safety and administrative services to Nova Pioneer Eldoret campuses. The job holder will promote a client-focused, quality and results-oriented approach in the support offered by this serviceline.

This role involves close collaboration with both school-based and non-academic teams.

Key responsibilities for the role include: 

Facilities Management

• Being the go-to-person on the team when it comes to efficient and effective campus maintenance and repairs. Source for suitable and quality contractors who can provide parts and services at a reasonable negotiated cost
• Management and provision of utilities (both main and redundant). Being responsible and accountable for the smooth operation, supervision and maintenance of all building equipment and systems that provide a continuous supply of water, electrical power, and other utilities required for running the schools. Track the supply of water and electricity to determine optimum usage or detect wastage and ensure utility bills are accurate and are paid out on time to avoid disconnections/interruptions and build amicable stakeholder rapport and relationships.
• Proactively and routinely inspect buildings and other support infrastructure to keep them optimally functional and detect, track and diagnose malfunctions in need of repair.
• Prepare a schedule for maintenance (cost, timelines and manage bid management) matters and communicate this with all key stakeholders.
• Minimise maintenance disruptions to the running of the school and where necessary ensure timely communication of the disruption while ensuring back-up systems bridge the gap adequately.
• Respond to maintenance requests in a timely response, provide weekly updates of the status of jobs reported to the affected teammates and closeout reported repairs within the most effective turnaround time, to the highest quality and within the most effective cost.
• Focus on using the best business practice to improve efficiency, by reducing operating costs while maximising the experience of all stakeholders who are using the Nova PIoneer campuses.
• Work in partnership with the respective Deans of Students and Residential life at each campus to identify the relevant maintenance and repair items for execution. 
• Budgeting - Be proactive in obtaining suitable cost estimates for all large facilities works and projects  to be carried out on the campuses. This includes obtaining relevant approvals and loading all relevant invoices onto Netsuite.
• Water filtration/borehole systems maintenance and management.
• Develop and maintain value-adding stakeholder relationships within networks that are useful in allowing the serviceline to be up to date, agile and swift in delivering high-quality results.

Security

• Assist School Leaders, respective Deans of Students and Residential life in identifying the location of the first fix points for an integrated security installation.
• Play an active role in the problem solving and in the after-action review task-force  In the event of major security incidents 

General Administrative Functions

• Ensure that all Municipal  issues or any other operational licences or permits are obtained and are kept up to date. This includes but is not limited to:
  • Assisting the Operations Associate Manager with any relevant county registration with the Ministry
  • Fire Clearance Certificates
  • Occupational Certificates
  • Effluent Discharge Licences
  • Occupational Safety and Health Administration (OSHA Licence or certification where applicable)
  • Rates Clearance Certificate
• In liaison with the school-based Operations Associate Manager, manage the landscaping vendor and swimming pool maintenance vendor  by ensuring the following:
  • All indoor and outdoor spaces or facilities are correctly used to serve the intended purpose
  • All indoor and outdoor spaces are maintained at a high level or degree of cleanliness and order.
• Signage - ensure all safety, directional or informational signage is clear and well maintained
• Budgets - develop and closely manage the budgets relating to landscaping and pool maintenance
• Project Manage the launch aspects for growth and new schools with respect to the following
  • Liaise with Procurement in the identification of the school facilities and property needs for the subsequent year or for new schools where applicable
  • Management of deliveries and storage of property & facilities related items
  • In partnership with Operations Associates - set up of schools at the beginning of every year

Small projects and expansion fitouts projects

Project manage and supervise any small works projects on the campuses including but not limited to the following responsibilities:

• Prepare the programme and budget for presentation and approval
• Prepare documentation and award contracts for small works
• Report regularly on project status 
• Provide functional guidance on maintenance and facilities
• Be the main point of contact for anything related to property channelled through Operations.

ABOUT YOU

Skills and Qualifications required:

• You have  a Diploma or Degree  in Facilities Management, Project management, Construction or Property  Management
• You have at least 2-4 years spent in a supervisory role demonstrating progressive responsibility and can demonstrate the following skillset:
• Leadership Skills: You have kept teammates that you worked with or managed motivated, resolved conflicts and made hard decisions for your teammates.
• Time Management: You have worked with teammates, customers and leadership often spinning multiple plates at once. 
• Math and Budgeting: You have kept and maintained a budget in almost every field. You will need to be confident in using math skills to make sure you know where your serviceline’s resources are being utilised.
• Analytical Skills: You have a strong command of analytical skills and have been able to solve problems that came up during a typical work day. You have been analyzing data and made decisions that affect your role on a regular basis.
• Communication Skills : You are a great communicator. You are able to provide concise and effective written and verbal communication to both the leadership team and teams or stakeholders you have worked with
• You have an exceptional ability to think strategically and yet you sweat the small stuff—people see you as unusually detail-oriented and conscientious, build systems and work-flow processes that allow teammates to accomplish tasks easily, efficiently and effectively.
• You have the ability to exercise discretion in handling sensitive matters.
• You have a flexible and adaptable approach to work.
• You are proactive and have an enthusiastic approach to work.
• You are excited about our organizational culture and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback.
• You have the ability to exercise discretion in handling sensitive matters.
• You have a flexible and adaptable approach to work.
• You are proactive and have an enthusiastic approach to work.
• You are excited about our organizational culture—and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback.