Current Vacancies at Roamtech

Key Responsibilities

• Lead the end-to-end design process for web and mobile applications, from user research to final UI delivery.
• Own end-to-end usability testing and data-driven design validation.
• Create wireframes, prototypes, and high-fidelity visual designs that align with product goals and brand guidelines.
• Develop and maintain a scalable design system and component libraries, and work together with engineers to create a standardized way of implementation
• Collaborate with product managers and developers to translate requirements into actionable design solutions.
• Ensure accessibility and responsiveness in all designs.
• Advocate for UX best practices and champion user-centered design principles across teams.
• Provide mentorship and feedback to junior/mid UI/UX designers.
• Stay current with industry trends, emerging tools, and new design methodologies.

Key Performance Indicators

• Design Quality & Consistency
• Adherence to design system standards, design languages and frameworks, as well as brand guidelines
• Own the feedback loop from usability tests and product teams
• Ensure consistent experiences across devices and platforms

User Experience & Impact

• Improvement in usability metrics (task success rate, error rate, time on task)
• User satisfaction and feedback scores
• Accessibility compliance (WCAG)
• Collaboration & Leadership
• Cross-functional alignment and handoff efficiency
• Mentorship feedback from junior/mid designers
• Timely delivery of design assets and documentation

Required

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field (or equivalent professional experience)
• 5+ years of professional UI/UX design experience, with a strong portfolio showcasing web and mobile projects
• Proven experience working in agile product development environments
• A passion for intuitive user experiences

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Key Responsibilities:

• Architect & Lead: Design and implement scalable data architectures, including data lakes, warehouses, and streaming solutions.
• End-to-End Ownership: Own pipelines from ingestion to serving layers, ensuring reliability, observability, and cost-efficiency.
• Data Modeling: Define and maintain robust data models to support analytics, machine learning, and operational reporting.
• Mentorship & Leadership: Guide junior and mid-level engineers through code reviews, design discussions, and best practices.
• Performance Optimization: Identify bottlenecks, tune pipelines, and improve query performance at scale.
• Governance & Security: Implement and enforce data quality checks, access control, and compliance with privacy regulations (GDPR, CCPA).
• Collaboration: Work closely with product, engineering, and business stakeholders to translate requirements into scalable data solutions.
• Innovation: Evaluate and introduce new technologies and tools to improve the data platform’s reliability and developer experience.

Requirements

• Experience: 5+ years in data engineering or backend engineering, with a track record of leading large-scale data projects.
• Programming Expertise: Advanced skills in Python (or Scala/Java) and strong proficiency in SQL.
• Big Data Frameworks: Deep experience with Spark, Flink, Beam, or similar distributed data processing engines.
• ETL/ELT Orchestration: Expertise with Airflow, dbt, Dagster, or similar tools.
• Cloud Platforms: Strong experience with at least one major cloud provider (AWS, GCP, Azure) — including data services like Snowflake, BigQuery, Redshift, Databricks.
• Data Modeling: Skilled at designing data schemas (OLTP, OLAP, dimensional models).
• Streaming Data: Experience with Kafka, Kinesis, or Pub/Sub for real-time pipelines.
• DevOps Mindset: Familiarity with CI/CD, infrastructure-as-code (Terraform, CloudFormation), and monitoring/alerting.

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Key Responsibilities:

• Develop, execute, and maintain manual and automated test cases for web and mobile fintech applications.
• Conduct functional, regression, performance, security, and API testing to ensure high system reliability.
• Identify, document, and track software defects using JIRA, TestRail, or similar tools.
• Work with development teams to design test strategies for complex fintech products, ensuring regulatory compliance.
• Implement and maintain test automation frameworks using Selenium, Cypress, Playwright, or similar tools.
• Conduct security testing, focusing on data integrity, authentication, and fraud prevention.
• Collaborate with DevOps to integrate testing into CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI/CD.
• Ensure compliance with financial industry regulations such as PCI-DSS, GDPR, and ISO 27001.
• Perform end-to-end testing of financial transactions and communication APIs, ensuring seamless integration between payment gateways and messaging systems.
• Provide root cause analysis and work closely with development teams to resolve critical issues.

Academic and Professional Qualifications:

• A Bachelor’s degree in computer sciences or any other related field
• Strong understanding of payment processing, APIs, and mobile financial applications.
• Proficiency in automated testing frameworks (Selenium, Cypress, Playwright, Appium, etc.).
• Familiarity with SQL and NoSQL databases for data validation.
• Knowledge of security and compliance testing for fintech applications.
• Strong analytical, debugging, and documentation skills.

Qualifications & Experience:

• At least 5 years proven work experience as a Quality Assurance Engineer.
• Hands-on experience with CI/CD pipelines and version control (Git, Bitbucket).
• Experience with API testing tools (Postman, REST Assured, SoapUI).

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Job Description

• Product Strategy & Vision
• Define and communicate the product vision, roadmap and strategy for communication solutions.
• Conduct market research to identify trends, customer needs and competitive positioning.
• Align product development with business goals, ensuring scalability and profitability.
• Stakeholder & Customer Collaboration
• Work closely with enterprise clients, commercial team and customer support to gather feedback and refine product features.
• Engage with telecommunications service providers and technology partners to ensure seamless integrations.
• Translate business requirements into clear user stories, acceptance criteria and technical specifications.
• Agile Product Ownership
• Prioritize and manage the product backlog in collaboration with Scrum teams.
• Lead sprint planning, backlog grooming and retrospectives to ensure timely delivery.
• Ensure that development efforts align with compliance, security and respective regulatory standards.
• Technical & Operational Oversight
• Drive innovation in cloud communications, API integrations and automation.
• Work with DevOps and engineering teams to implement Infrastructure as Code (IaC) for scalable deployments.
• Monitor product performance, uptime and SLAs for high-availability systems.
• Go-to-Market & Growth
• Collaborate with sales and marketing on product launches, pricing strategies, and positioning.
• Develop documentation, training materials, and demos for internal and external stakeholders.
• Analyze KPIs, usage metrics and ROI to drive continuous improvement.

Requirements

• Strong understanding of cloud communications (CPaaS), APIs, and telecom infrastructure.
• Familiarity with Infrastructure as Code (Terraform, Ansible, CloudFormation) is a plus.
• Experience working in Agile/Scrum environments with tools like Jira, Confluence, Slack etc.
• Familiarity with collaboration platforms and enterprise integration tools
• Bachelor’s degree in Computer Science, Engineering, Business, or related field
• Fintech certifications are a plus.
• PM certification is a plus.
•  3+ years of experience as a Product Owner/Manager in communication technologies (SMS, Email, Voice, WhatsApp, USSD, IVR, Contact Center).
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management abilities.
• Strong understanding of product lifecycle management
• Excellent communication and stakeholder management skills