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  • Posted: Sep 6, 2024
    Deadline: Oct 3, 2024
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    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...
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    Education Coordinator (Social Worker)

    Key Responsibilities

    • New Student Selection: Organize and assist with interviews and home visits, conduct background research, and communicate selection results to candidates.
    • Student Onboarding: Welcome new students, facilitate school enrollment, understand family dynamics, and administer school fees.
    • Student Progress Monitoring: Follow up on academic progress, establish school contacts, understand students’ home situations, and mentor them while maintaining boundaries.
    • School Holiday Coordination: Plan holiday programs, bond with students, coordinate report reading, meet with guardians, and ensure students are prepared to return to school.
    • Tertiary Student Support: Conduct checks on college students, ensure timely allowances, and follow up on their progress.
    • Administrative Duties: Oversee daily office operations, liaise with the Treasurer and Accountant, maintain donor and committee communication, manage petty cash, and attend committee meetings.

    Qualifications

    • Must have a relevant bachelor’s degree in Social Work, Education, or a related field.
    • Must have a minimum of 5 years of experience as an Education Coordinator in an NGO setting.
    • Experience working in a multi-cultural environment.
    • Maturity, self-discipline, and a people-centered approach are essential.
    • Strong organizational and communication skills.
    • Ability to work independently and make informed decisions.

    go to method of application »

    Business Development Manager

    Key Responsibilities:

    • Leading overall growth strategy for the Company in Kenya (and in future, the wider region) and establishing clear plan:
    • Identifying and prioritising new Counties to work with
    • Establishing and leveraging relevant senior government relationships
    • Identifying new funding opportunities and leading application process
    • Leading application for licensing by regulatory body and maintaining this relationship to aid growth
    • Generally establishing the Company further within the sector in Kenya – through running/attending events and representing the Company to various associations.

    Qualifications:

    • Must have minimum of five years of sales or business development experience at a senior level in a commercial organisation
    • Must have proven experience working with government and/or private institutions within Kenya
    • Must demonstrate commercial awareness and proven experience in developing strategic engagement plans
    • Experience working in water/utilities/energy industry is highly desirable
    • Experience applying for, winning and monitoring grant funding is desirable
    • Experience in events organisation, engagement or marketing is desirable
    • Must demonstrate high levels of integrity and ethical behaviour
    • Must demonstrate exceptional communication and interpersonal skills
    • Must be able to work independently with limited micromanagement
    • Must have strong understanding of measures of performance
    • Must have exceptional organisational skills and demonstrate meticulous attention to detail
    • Must demonstrate excellent, management, leadership and presentation skills
    • Must have outstanding analytical and problem-solving abilities

    go to method of application »

    Client Service Coordinator (Customer Service)

    Key Responsibilities

    • Resource Management: Support the Business Delivery Manager in planning and allocating resources such as consultants, training materials, and facilities ensuring resources are utilized efficiently and replenished when necessary to maintain smooth operations.
    • Client Project Management: Manage client projects from inception to completion, ensuring timely execution and successful delivery of training sessions to meet client expectations.
    • Training Program Coordination: Oversee the preparation and distribution of training materials and ensure training schedules are followed and work closely with facilitators and consultants to ensure sessions are well-prepared and run smoothly.
    • Customer Service Support: Act as the main point of contact for clients, ensuring their needs are met promptly and professionally.
    • Feedback and Reporting: Gather and analyze feedback from training sessions and use feedback to identify areas of improvement and implement changes to enhance service delivery.
    • Relationship Management: Build and maintain strong relationships with clients, ensuring clear communication and mutual trust throughout project delivery.
    • Quality Assurance: Monitor the quality of training programs, ensuring they meet the organization’s standards and client expectations as well as conducting evaluations and provide ongoing feedback to facilitators for continuous improvement.

    Qualifications

    • Must hold a Bachelor’s degree in a relevant field from a reputable institution.
    • A minimum of 4 years of experience in customer service, client engagement with quality assurance support.
    • Must be confident, engaging, a good communicator, a critical thinker and good at analyzing situations.
    • Proven experience in managing client projects and delivering training programs.
    • Strong organizational, communication, and leadership skills.
    • Ability to work independently in a fast-paced environment with a strong focus on customer service.

    go to method of application »

    Research Executive

    Key Responsibilities:

    • Designing methodologies for data collection in order to address the project research objectives.
    • Preparing questionnaires and defining samples to allow proper data collection.
    • Monitoring fieldwork to ensure proper execution and data quality.
    • Liaising with clients and internal team members whilst being the main day-to-day contact for projects.
    • Coordinating and managing different tasks to ensure projects run smoothly and effectively.
    • Accurately analyzing and interpreting clients’ final data, employing attention to detail and knowledge of statistics to recognize when findings are inaccurate or unclear.
    • Synthesizing information and insights into clear reports that can be shared with clients.

    Qualifications:

    • Must have a relevant bachelor’s degree.
    • Must have 2 years and above working experience.
    • Strong understanding and experience of primary research across methods and sector.
    • Strong work ethic, self-starter, integrity and honest.
    • Strong Excel and PowerPoint skills.

    go to method of application »

    Sales Executive

    Key Responsibilities:

    • Own the full sales cycle from prospecting through close, reaching out to prospects, pitching clients and creating presentations for pitches.
    • Understand industry dynamics and trends, identify potential target customers, map key stakeholders and uncover needs of relevant prospects.
    • Contact potential clients through telephone calls, e-mail or other forms of communication.
    • Conduct discovery calls with prospects in order to qualify opportunity.
    • Organize follow-up meetings for our research and product teams.
    • Maintain accurate records of all sales development activity in our CRM.

    Qualifications:

    • Must have a relevant bachelor’s degree.
    • Must have 3 years and above working experience.
    • Preferably someone with experience running research projects, ideally in FMCG or Market research.
    • Capacity to work both independently and under close supervision.
    • Excellent verbal & written English (native speaker).

    Method of Application

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