Jobs at Family Bank Ltd

Key Responsibilities:

• Review of monthly underwriter reconciliations for premiums and commissions and ensure that all reconciling issues are resolved on a timely basis
• Preparation of bank reconciliations and ensuring reconciling issues are properly addressed and closed
• Ensure that all commissions receivables and premiums receivables are collected on timely basis
• Monitoring individual Banc assurance officers outstanding debt portfolio
• Recovery of insurance commissions from payments done directly to the Underwriter/Insurance company
• Ensuring adherence to insurer credit policies as stipulated in the respective Underwriter SLAs
• Approve payment receipts in the system
• Process payments to underwriters on the agreed timelines and as per the SLA
• Generating of payment schedules to underwriters
• Generate and share client statements with premium balances
• Follow up IPF disbursement with credit department
• Maintain post-dated cheque register and ensure banking of cheques held is done on the due date.
• Ensure compliance with both external and internal regulatory requirements, i.e. Bank, IRA, CBK guidelines.
• Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
• Compliance with AML/CFT laws and ensuring KYC is done for all clients.
• Provide recommendations for improving procedures and systems for initiating corrective actions.
• Proposing internal control measures in order to minimize exposure i.e. liaising with underwriters and banc assurance officers to correct errors in the system.
• Participate in preparation of financial reports and assisting with year-end audits and other reviews by providing relevant schedules and documents.
• Ensure closure of Audit issues raised within the Finance Department.
• Preparing outstanding premiums reports per Banc Assurance Officer/Branches.
• Preparing outstanding premiums reports per Insurer.
• Recovery of insurance commissions from payments done directly to the Underwriters/Insurance company.
• Ensure implementation and compliance with operational policies and procedures, i.e. IRA, CBK & AML Policy.
• To assist in enforcing credit control and debt collection.
• Ensure excellent customer service and all queries related to Finance Department are attended to as per the stipulated TAT & SLA.
• To communicate and liaise with both internal & external clients and assist in handling finance related communications where need be.
• Please note that your job description may be subject to change from time to time in line with the Bank's strategic direction.
• Any other official duty that may be allocated by the line manager from time to time.

The Person:

The ideal candidate must possess the following qualifications:

• Bachelor’s degree in BCom (Finance/ Accounting)/ Business Management Banking and Finance/ Business related field.
• CPA Finalist will be an added advantage.
• Ms office proficiency certificates.
• Knowledge in accounting and finance.
• Insurance Industry knowledge in Finance Operations or preferably within Banc assurance Intermediary Model and has proficiency in the use of Banc assurance and accounting systems.
• At least 2 years’ experience in insurance industry, preferably in Banc assurance.
• Key Competencies and Attributes:
• Able to spot weakness in internal controls
• Builds networks and maintains strong relationships
• Able to manage and influence others to achieve results
• Has passion and drive to achieve results under difficult circumstances
• Pleasant and able to relate well in diverse social set ups and teams
• Upholds high standard of Professionalism, integrity and respect for others
• Capable of working both independently and as part of a team
• Have a strong attention to detail
• Be results oriented
• Have strong proactive problem-solving skills

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Key Responsibilities:

• Review of monthly underwriter reconciliations for premiums and commissions and ensure that all reconciling issues are resolved on a timely basis
• Preparation of bank reconciliations and ensuring reconciling issues are properly addressed and closed
• Ensure that all commissions receivables and premiums receivables are collected on timely basis
• Monitoring individual Banc assurance officers outstanding debt portfolio
• Recovery of insurance commissions from payments done directly to the Underwriter/Insurance company
• Ensuring adherence to insurer credit policies as stipulated in the respective Underwriter SLAs
• Approve payment receipts in the system
• Process payments to underwriters on the agreed timelines and as per the SLA
• Generating of payment schedules to underwriters
• Generate and share client statements with premium balances
• Follow up IPF disbursement with credit department
• Maintain post-dated cheque register and ensure banking of cheques held is done on the due date.
• Ensure compliance with both external and internal regulatory requirements, i.e. Bank, IRA, CBK guidelines.
• Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
• Compliance with AML/CFT laws and ensuring KYC is done for all clients.
• Provide recommendations for improving procedures and systems for initiating corrective actions.
• Proposing internal control measures in order to minimize exposure i.e. liaising with underwriters and banc assurance officers to correct errors in the system.
• Participate in preparation of financial reports and assisting with year-end audits and other reviews by providing relevant schedules and documents.
• Ensure closure of Audit issues raised within the Finance Department.
• Preparing outstanding premiums reports per Banc Assurance Officer/Branches.
• Preparing outstanding premiums reports per Insurer.
• Recovery of insurance commissions from payments done directly to the Underwriters/Insurance company.
• Ensure implementation and compliance with operational policies and procedures, i.e. IRA, CBK & AML Policy.
• To assist in enforcing credit control and debt collection.
• Ensure excellent customer service and all queries related to Finance Department are attended to as per the stipulated TAT & SLA.
• To communicate and liaise with both internal & external clients and assist in handling finance related communications where need be.
• Please note that your job description may be subject to change from time to time in line with the Bank's strategic direction.
• Any other official duty that may be allocated by the line manager from time to time.

The Person:

• The ideal candidate must possess the following qualifications:
• Bachelor’s degree in BCom (Finance/ Accounting)/ Business Management Banking and Finance/ Business related field.
• CPA Finalist will be an added advantage.
• Ms office proficiency certificates.
• Knowledge in accounting and finance.
• Insurance Industry knowledge in Finance Operations or preferably within Banc assurance Intermediary Model and has proficiency in the use of Banc assurance and accounting systems.
• At least 2 years’ experience in insurance industry, preferably in Banc assurance.

go to method of application »

Key Responsibilities:

• Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
• Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
• Relationship building and management with strategic employers
• Signing of new MOU’s with strategic partners for FBL to offer packaged products to employees
• Ownership and follow through for resolution of customer issues from partner institutions
• Spearheading market penetration for consumer products
• Monitoring portfolio at risk for consumer facilities while providing leadership
• Responsible for identifying and reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies procedures.
• Manage customer requests and transactions in compliance to FBL operational guidelines and procedures with zero tolerance to operational risk and frauds.
• Develops, Coaches, motivates and manages the performance of individuals and teams within Consumer Banking and across the department to achieve success in career and business goals
• Actively provides leadership by contributing to the collective Leadership Agenda and sharing business insights/ feedback to maximize the overall performance and wellbeing of the department
• Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
• Any other official duties that may be assigned to you from time to time by Management.

Key Competencies and Attributes

• Proven experience in team management, supervision or leadership within a customer facing environment, including performance management & people development.
• Goal focused and able to spot business opportunities.
• Builds networks and maintains strong relationships.
• Has passion and drive to achieve results under difficult circumstances
• Pleasant and able to relate well in diverse social set ups and teams
• Upholds high standard of Professionalism, integrity and respect for others
• Drives high performance in teams.
• Ability to develop productive working relationships and achieve results with deadlines.

Qualifications:

• Bachelor’s degree in Commerce/Business related field.
• Master’s Degree or Professional qualification in Banking or related field is a plus.
• Comprehensive understanding of the Micro Banking market, external environment, and sector.
• Strong presentation skill set
• Good analytical skills
• Highly effective communication and collaboration skills
• High level of cooperation with others and is responsive to the bank’s and team’s needs.
• Have a minimum of 5 years working in the Banking Industry; 2 of which must be in a management position.

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Key Responsibilities:

• Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
• Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
• Develop and lead the implementation of the micro Banking Segment strategy in line with the overall Retail Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Drive sustainable growth and acquisition of new customers for the Micro Banking through the creation, development and maintenance of high quality advisory relationships.
• To drive customer-led propositions for the Micro Banking Segment by developing a pipeline of value adding customer solutions to include customer experience, products, and service offers.
• Manage an effective Micro Banking customer’s loyalty program for networking and deepening of Micro Banking market penetration through the Mobile lending strategy.
• Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the Bank.
• Facilitate training programs to enhance product knowledge to the Retail Banking teams, branch staff and sales teams on Micro Banking Products.
• Maintains a detailed and current understanding of the industry; (Micro Banking, current market structures; regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements whilst maintaining the quality of the Micro Banking portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Lead, motivate, and continuously develop a credible high performing Micro Banking team.
• Review reports to ensure no loss arises from operational lapses and ensure compliance with operations risk requirements.
• Submit Excess Applications where applicable and ensue NFI is collected as required.
• Manage check referral process to ensure timely feedback.
• Ensure house-keeping activities are undertaken without failure to guarantee a clean book
• Support business operations to ensure audit operations return a minimum of “satisfactory” rating.
• Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction.
• Be conversant with policies and procedures pertaining to all bank products and services and be able to adapt to change in these as well as technological changes, and customer sophistication.
• Acquisition and managing of Micro Banking customer relationships through pro-active and consultative approach and detailed understanding of existing customers’ businesses to enhance liabilities and revenues
• Achieve budgeted growth in Micro Banking within agreed and approved business risk parameters.
• Deepen and secure existing and new business relationships through the analysis of needs and provision of products and services.
• Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
• Monitor existing portfolio performance to ensure PAR is within the acceptable bank’s standards.
• Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
• Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
• Creating meaningful partnerships and knowledge/resource sharing, creating a supportive team environment to deliver results and bring out the best in team members.
• Any other official duties that may be assigned to you from time to time by Management.

Key Competencies and Attributes

• Proven experience in team management, supervision or leadership within a customer facing environment, including performance management & people development.
• Goal focused and able to spot business opportunities.
• Builds networks and maintains strong relationships.
• Has passion and drive to achieve results under difficult circumstances
• Pleasant and able to relate well in diverse social set ups and teams
• Upholds high standard of Professionalism, integrity and respect for others
• Drives high performance in teams.
• Ability to develop productive working relationships and achieve results with deadlines.

Qualifications:

• Bachelor’s degree in Commerce/Business related field.
• Master’s Degree or Professional qualification in Banking or related field is a plus.
• Comprehensive understanding of the Micro Banking market, external environment, and sector.
• Strong presentation skill set
• Good analytical skills
• Highly effective communication and collaboration skills
• High level of cooperation with others and is responsive to the bank’s and team’s needs.
• Have a minimum of 5 years working in the Banking Industry; 2 of which must be in a management position.

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KEY RESPONSIBILITIES:

• Prospecting for new Trade Finance Clients, both Corporate and SMEs.
• Growth of Trade Finance Revenues and Volumes.
• Implementing Trade Finance growth strategies for different clients/sectors for the bank.
• Trade Finance Deal origination & structuring.
• Marketing drives and other Trade Finance relationship management activities.
• Provide Client advisory services on Trade Finance products.
• Customers service management as part of relationship building.
• Regular client visits/presentations and meetings with Term Sheets & Proposals.
• Coordination/Collaboration with various relevant departments for delivery of seamless service to client.
• Competitor and Industry analysis – Participate actively, review and monitor competitor product offerings and monitoring industry trends
• Making recommendations and guidance to the Bank on trade related products.
• Trade Finance procedure refinement in consultation with the Head of Trade Finance.
• Creation of business ideas and opportunities
• Collaboration with branch team for quality loan book.
• Engagement with branches to drive the Trade Finance strategy.
• Training branch teams and other departments on trade finance products.
• Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
• Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
• Any other duties as may be allocated by management from time to time.

Qualifications

• Holds at least a Bachelor’s Degree in Business, Accounts, Finance or related field.
• Professional qualifications in Trade Finance or related field an added advantage.
• At least 4 years’ experience in banking operation and trade finance operations including processing of trade finance products.
• Good knowledge of Structured Trade Finance best practices.
• Good interpersonal skills and ability to establish new client relationships and generate new business.
• Basic credit skills
• Sound knowledge of the Bank’s policies and procedures.
• Honest and with high integrity

Key Competencies and Attributes

• Relationship Management Skills
• Customer Service Skills
• Marketing Skills
• Risk Management Skills
• Product Development Skills
• Credit and Lending Skills
• Financial Analysis Skills
• Trade Finance Products Knowledge
• Negotiation Skills
• Knowledge on Structured Trade Finance and Collateral Management.
• People Management Skills
• Knowledge and Application of organizations’ products, services and policies.
• Knowledge of Legal Requirements
• Knowledge of Trade Finance ICC Rules. i.e. UCP 600, URDG 758, URC 522 etc.
• Computer Literacy