Job at HF Group

Overall Job Purpose

The Fraud Analyst & Monitoring Officer will be responsible for reviewing transactions and collating data from various sources with a view to identify fraudulent and suspicious transactions, institute prompt mitigation actions and create awareness on fraud trends across the Bank network.

Principle Accountabilities

• Constantly monitor and identify high-risk & unauthorized transactions and fraudulent accounts.
• Identify fraudulent transactions and institute prompt mitigating actions.
• Review daily reports & escalate suspicious transactions to relevant stakeholders.
• Recommend and action appropriate holds on accounts identified as having potentially fraudulent issues.
• Contact Customers & Banks to verify transactions and resolve fraud-related account issues, if fraud confirmed, initiate investigations and dispute process.
• Facilitate understanding of fraud prevention and detection across the Bank network.
• Track status of resolved items to provide a record of activities and support identification of trends or persistent issues.

Minimum Qualifications, Knowledge and Experience

• University Degree in Computer Science / Finance / Business/ Banking / Criminal Justice studies.
• At least 2 years’ experience in Banking Operations; 1 years’ experience in Fraud Monitoring, Prevention and Detection
• Experience using Analytics techniques in Linear and Logistic Regression, Clustering Techniques, Neural Network, Decision Trees is an added advantage.
• Familiarity with wide array of Fraud Analysis tools, applications and solutions.

Key Competencies and Skills

• Attention to detail
• Organization skills
• Problem-solving skills
• Trustworthy
• Profiency in MS Office

Application Deadline: 15 September 2022

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Overall Job Purpose

The System and Cloud Infrastructure Administrator will be responsible for defining and supporting both on premise and cloud infrastructure to provide buildout groups with a secure and standard operating environment for development and production workloads. He/She will also work as an intermediary between development and infrastructure teams to recommend solutions that are sustainable for all parties.

Principle Accountabilities

• Providing leadership and guidelines for monitoring performance of on premise and cloud virtual machines, databases, storage, scale sets, automated alerts, Databases and VPN connections.
• Day to day Management of various security of infrastructure such as Just-in-Time Access (JIT) and communication port restrictions.
• Logging and managing cloud related support calls - Incident management.
• Backup monitoring and performing restores for all cloud data center servers.
• Managing Azure networks i.e. local network gateways, virtual networks and VPN connections.
• Virtual machine scale set upgrades and image creation.
• Planning and execution of infrastructure related changes such as promotion of scale sets.
• Managing roles and rights on Azure subscription and Azure active directory.
• Monitoring Azure costs and billing.
• Capacity planning for both public & private cloud and on premise infrastructure.
• Provide report to Management regarding consumption, bills and other factors as may be required from time to time.
• Act as liaison between internal teams and level 2 and 3 infrastructure support partners.
• Document all procedures and processes related to HF system administration and management.
• Configuring, troubleshooting and administering the Microsoft Windows Server Operating System 2012, 2016 & 2019 and key roles, including; Active Directory, DNS, DHCP IIS, FTP and Clustering.
• Monitoring Server health and taking the necessary measures to ensure optimal performance.
• Monitoring email services (hybrid) to ensure availability is as stipulated in the SLA
• Continuous Documentation of the servers and the roles assigned
• Patch management of windows environment (enterprise and server)

Minimum Qualifications, Knowledge and Experience

• Degree holder in Information Technology from a recognized University.
• A minimum of 3 years working experience in infrastructure administration with bias in cloud
• Experience with Azure, Amazon Web Services, Google Cloud Platform.
• Certifications in various system administration courses such as MCSE, Azure administration and architecture, Linux, Solaris, Windows server etc.
• Experience with automation, Git and continuous delivery
• Practice in designing and implementing business continuity / disaster recovery and high availability plans.
• Good troubleshooting aptitude.
• One or more IT certification such as in Microsoft systems, cloud administration and Unix/Linux administration.

Key Competencies and Skills

• Results oriented
• Excellent interpersonal skills
• Analytical thinker
• Problem solving skills
• Good communicator
• Self-driven 
• Team player

Application Deadline: 17 September 2022