Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.
Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending ...
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Principle Accountabilities
- Develop and implement commercial strategies that align with the innovation and product roadmap.
- Conduct market research and competitor analysis to identify emerging trends and business opportunities.
- Collaborate with the Product Owner to define value propositions and pricing models for innovative products and services.
- Develop business cases to support new product development and commercialization initiatives.
- Lead go-to-market planning, including launch strategies, marketing campaigns, and sales enablement.
- Work closely with marketing and sales teams to develop product positioning and messaging.
- Create sales presentations, product briefs, and promotional materials to support commercialization efforts.
- Train sales teams on new product features and benefits to enhance customer engagement.
- Build and maintain relationships with key stakeholders, including customers, partners, and internal teams.
- Identify and engage potential partners to expand market reach and distribution channels.
- Gather and analyze customer feedback to inform product improvements and future innovations.
- Track key performance indicators (KPIs) related to commercial success, such as sales revenue, market share, and customer satisfaction.
- Prepare regular reports and presentations on commercial performance and strategic initiatives.
- Continuously assess the effectiveness of commercial strategies and recommend improvements as needed.
Key Competencies and Skills
- Strong understanding of go-to-market strategies, product commercialization and agile delivery.
- Excellent analytical and strategic thinking skills.
- Strong communication and presentation abilities.
- Demonstrated ability to build and maintain relationships with stakeholders and partners.
Minimum Qualifications, Knowledge and Experience
Experiences, Academic & Professional Qualifications
- Bachelor’s degree in Business, Marketing, Commerce, or a related field.
- 5+ years of experience in digital & conventional commercialization in financial services.
- Proven experience in a commercial or business development role, preferably within an innovation or product development environment.
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Principle Accountabilities
- Develop and maintain a clear product vision and strategy that aligns with the organization’s business objectives.
- Collaborate with stakeholders to identify customer needs and market opportunities.
- Continuously refine the product vision based on market trends, customer feedback, and strategic goals.
- Create and maintain a well-defined product backlog, prioritizing features based on business value, customer impact, and technical feasibility.
- Write clear, concise, and actionable user stories and acceptance criteria.
- Prioritize backlog items to ensure that the development team is focused on delivering the most valuable features.
- Actively participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Ensure that the development team understands the product vision and goals of each sprint.
- Review and accept completed stories, ensuring they meet the acceptance criteria and quality standards.
- Conduct market research and customer analysis to understand the user journey and pain points.
- Monitor product performance and gather feedback to make data-driven decisions.
- Incorporate design thinking principle in the product delivery life-cycle.
Key Competencies and Skills
- Strong understanding of the design thinking methodology and has demonstrated experience applying.
- Proven experience in creating user stories, managing product backlogs, and prioritizing work.
- Excellent communication, collaboration, and stakeholder management skills.
- Proficiency with product management tools like Azure DevOps, Jira, Figma.
- Ability to translate business requirements into technical tasks.
Minimum Qualifications, Knowledge and Experience
Experiences, Academic & Professional Qualifications
- Bachelor’s degree in Business, IT, Computer Science, or a related field.
- 7+ years of experience as a Product Owner or in a similar role within an agile environment.
- Strong understanding of Agile methodologies (Scrum, Kanban) and product management principles
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Principle Accountabilities
- Develop and execute a comprehensive multi-channel strategy, ensuring alignment with the group's innovation agenda.
- Drive the expansion and optimization of digital, physical, and partner-led distribution channels.
- Leverage data and market insights to enhance customer engagement and revenue generation.
- Lead and oversee a team of Scrum Masters and Product Owners to ensure effective Agile execution.
- Drive the development and iteration of business channel solutions using Agile methodologies.
- Foster a culture of continuous improvement, experimentation, and rapid innovation.
- Spearhead the digitization of business channels, working closely with IT and Product teams.
- Integrate emerging technologies, such as AI, automation, and data analytics, to enhance channel efficiency.
- Ensure seamless omnichannel experiences across digital platforms, mobile banking, and customer touchpoints.
- Develop and implement strategies to maximize channel profitability and customer acquisition.
- Monitor and analyze channel performance, identifying opportunities for growth and efficiency.
- Optimize the cost structure while ensuring scalability and sustainability of business channels.
- Ensure seamless and consistent customer experiences across all business channels.
- Utilize customer insights and data analytics to refine and improve engagement strategies.
- Implement personalized and data-driven approaches to enhance customer retention and satisfaction.
- Collaborate with internal teams, technology partners, and third-party vendors to optimize channel performance.
- Establish and manage strategic partnerships that enhance distribution and service delivery.
- Align business channel strategies with key stakeholders, including other business team in the group, credit, risk & compliance, technology and marketing.
- Lead and develop a high-performing team, including scrum masters and product owners.
- Foster a culture of innovation, collaboration, and agile execution.
- Provide coaching, mentorship, and training to enhance team capabilities and drive performance
Key Competencies and Skills
- Strong leadership, analytical, and strategic thinking skills.
- Expertise in Agile methodologies, digital solutions, and product management.
- Deep understanding of customer behavior, market trends, and data-driven decision-making.
- Experience driving digital adoption, automation, and omnichannel strategies.
Minimum Qualifications, Knowledge and Experience
Experience, Academic & Professional Qualifications
- Bachelor’s degree in Business, Marketing, IT, or a related field (Master’s degree preferred).
- 10+ years of experience in business channels, digital transformation, sales, or distribution management.
- Strong background in agile execution, human centered design, with experience leading teams of Scrum Masters and Product Owners.
- Proven expertise in digital banking, fintech, telecom, or e-commerce platforms.
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Principle Accountabilities
- Define and communicate a clear vision and strategy for the Process Digitization.
- Align tribe initiatives with the organization’s digital transformation and innovation goals.
- Develop a roadmap for process digitization, prioritizing key areas with the greatest impact.
- Lead the digitization and automation of core business processes to enhance efficiency and customer satisfaction.
- Implement data-driven decision-making to optimize processes and reduce operational bottlenecks.
- Ensure seamless integration of digital solutions with existing systems and platforms.
- Collaborate with internal teams, technology partners, and third-party vendors to optimize channel performance.
- Establish and manage strategic partnerships that enhance distribution and service delivery.
- Align business channel strategies with key stakeholders, including other business team in the group, credit, risk & compliance, technology and marketing.
- Lead and develop a high-performing team, including scrum masters and product owners.
- Foster a culture of innovation, collaboration, and agile execution.
- Provide coaching, mentorship, and training to enhance team capabilities and drive performance excellence.
Key Competencies and Skills
- Proven track record of leading agile teams and delivering successful digital solutions.
- Strong knowledge of process automation tools, digital platforms, and emerging technologies.
- Experience in leading multi-disciplinary teams, including Product Owners and Scrum Masters.
- Demonstrated ability to strategize and execute large-scale digital transformation initiatives.
Minimum Qualifications, Knowledge and Experience
Experience, Academic & Professional Qualifications
- Bachelor’s degree in Business, IT, Computer Science, or a related field (Master’s degree preferred).
- 10+ years of experience in digital transformation, process optimization, or product management.
- Expertise in Agile frameworks (Scrum, Kanban),Lean methodologies and design thinking.
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rinciple Accountabilities
- Develop and communicate a clear vision and strategy for the Value Added Services Tribe.
- Align tribe initiatives with the organization’s innovation and customer engagement strategies.
- Prioritize the development of high-impact customer centric digital solutions.
- Oversee the creation of ERP solutions tailored to business customers, enabling streamlined operations and efficiency.
- Identify opportunities to introduce new value-added services that address customer pain points and foster loyalty.
- Incorporate customer feedback and market insights into the continuous improvement of VAS products.
- Collaborate with internal teams, technology partners, and third-party vendors to optimize channel performance.
- Establish and manage strategic partnerships that enhance distribution and service delivery.
- Align business channel strategies with key stakeholders, including other business team in the group, credit, risk & compliance, technology and marketing.
- Lead and develop a high-performing team, including scrum masters and product owners.
- Foster a culture of innovation, collaboration, and agile execution.
- Provide coaching, mentorship, and training to enhance team capabilities and drive performance excellence.
Key Competencies and Skills
- Strong leadership, analytical, and strategic thinking skills.
- Expertise in Agile methodologies, digital solutions, and product management.
- Deep understanding of customer behavior, market trends, and data-driven decision-making.
- Experience driving digital adoption, automation, and omnichannel strategies.
Minimum Qualifications, Knowledge and Experience
- Bachelor’s degree in Business, Marketing, IT, or a related field (Master’s degree preferred).
- 10+ years of experience in business channels, digital transformation, sales, or distribution management.
- Strong background in Agile execution, with experience leading teams of Scrum Masters and Product Owners.
- Proven expertise in digital banking, fintech, telecom, or e-commerce platforms.
Method of Application
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