We believe EVERYONE in the world deserves access to the internet and affordable communications.
Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced.
...
Read more about this company
Role Summary:
- The Training Manager plays a strategic and operational role in leading the Learning & Development function across the organization. Responsible for designing, implementing, and evaluating training programs that enhance employee performance, engagement, and capability across commercial, technical, and support teams. The role includes end-to-end management of the learning assistance process, training budget oversight, content development, and coordinating the company-wide training.
Role Responsibilities:
Learning Strategy & Capability Development
- Develop and continuously improve the Training & Development Framework in alignment with business priorities.
- Conduct annual and cyclical Training Needs Assessments (TNA) for all divisions and staff categories (Executives, Directors, Managers, General Staff).
- Translate organizational capability gaps into structured learning paths, development programs, and leadership interventions.
Program Design & Curriculum Development
- Develop competency-aligned learning content for technical, commercial, support, and leadership teams.
- Oversee development of core training programs including onboarding, customer excellence, compliance, product knowledge, leadership development, coaching skills, and CONNECT Values integration.
- Create blended learning programs (virtual, classroom, LMS modules, simulations, on-the-job learning).
Training Delivery, Coordination & Management
- Coordinate all training activities, ensuring consistency, quality, and attendance across divisions.
- Facilitate key training sessions as required covering leadership and people management.
- Identify training solutions for: content uploading, learner assignments, tracking, reporting, and completion monitoring.
- Ensure divisional training calendars are up-to-date and aligned with the company-wide annual training calendar.
Performance Support & Development Planning
- Work with line managers to integrate development actions into performance management cycles, including IDPs (Individual Development Plans).
- Coach line managers on identifying development opportunities and embedding learning into daily operations.
- Support capability interventions arising from performance reviews and 1:1 conversations.
Monitoring, Evaluation & Reporting
- Implement the training evaluation framework to assess the impact of all learning activities.
- Track return on learning investment, learner engagement, performance uplift, and capability indicators.
- Prepare monthly and quarterly training dashboards and reports.
Stakeholder Engagement & Collaboration
- Partner with division heads to develop relevant training programs.
- Work closely with division heads to embed learning as part of the employee experience and performance management cycle.
- Collaborate on learning campaigns and CONNECT Values activation as part of building culture.
Vendor, Budget & Policy Management
- Manage external training providers, ensuring they meet poa! quality and value standards.
- Manage the annual learning budget, ensuring optimal allocation, cost tracking, and value realization.
- Ensure adherence to the HR Manual, Training Policy, Learning & Development Framework, and Learning Assistance Process.
Key competencies required for the role:
- Expertise in instructional design and adult learning methodologies tailored to different department needs.
- Strong communication, presentation, and facilitation skills to engage with various departments.
- Proficiency in performance tracking, and data analysis tools to assess training effectiveness.
- Ability to collaborate with stakeholders across departments to ensure training aligns with organizational goals and enhances overall performance.
- Strong project management skills to handle multiple training initiatives simultaneously.
Academic Qualifications Required:
- Bachelor’s degree in Education, HR, Business, Organizational Development, or related field.
Mandatory Requirements:
- Minimum 5 years of experience in Training & Development, preferably within commercial, technical, and customer-facing environments.
- At least 2 years managing learning programs or learning systems.
- Experience in competency frameworks, adult learning methodologies, and performance-linked capability development.
go to method of application »
Overall Responsibility:
Responsible for end-to-end execution of wireless installations, commissioning, field support, and preventive maintenance for assigned networks (new and expansions) across Kenya. The role ensures delivery against installation and commissioning targets with a strong focus on quality, safety, and efficiency to support Poa’s national scale-up plans
Role Responsibilities:
- Deploy, commission & support wireless distribution points in accordance with the site installation guidelines.
- Maintain 99.9% tower uptime through proactive maintenance and timely reactive interventions.
- Ensure zero repeat installs and maintain strict EHS compliance with no site accidents or fatalities.
- Ensure zero installation complaints from the community arising from damages to property or improper site keeping.
- Ensure full accountability for materials while maintaining accurate, transparent and consistent reporting.
Academic qualifications required for the role:
- Diploma in a relevant engineering field, preferably in Telecommunications/Electrical/Electronic Engineering.
- Proven wireless installation and commissioning experience in a fast-growing, high-performance organisation with a similar culture and values to Poa.
Key competencies required for the role:
- Minimum 3 years of hands-on experience in wireless installation and commissioning within the telecom industry.
- Proficient in antenna and power installations, with confidence working at heights; knowledge of routing, switching, IT systems, and fibre planning is an added advantage.
- Proven ability to successfully implement major wireless installs & commissioning in a fast-growing organisation with limited resources and strict timelines.
- A consistent track record of having cost-effectively implemented site builds with strict adherence to high-quality and safety standards in past engagements.
- Strong analytical, problem-solving, and organisational skills; a self-driven team player with a proactive attitude and a passion for continuous learning.
- Willing to travel frequently across the country on short notice.
go to method of application »
Overall Role Responsibility:
- Recruit, engage, activate and generate revenue from commission only agents. Leverage business by activating and improving commission only agent productivity.
Role Responsibilities:
- Market Penetration: Identify and map key property agencies, real estate companies, and landlords in the assigned territories.
- Agent Recruitment & Mapping – Effectively manage the identification and recruitment of Agents, targeting community areas that we serve.
- B2B Engagement: Conduct professional presentations and meetings with landlords or property agents to secure permissions for Poa to provide internet.
- Partnership Development: Negotiate agreements that enable Poa to serve all or majority of tenants within buildings or estates.
- Pipeline Management: Build and maintain an active pipeline of potential properties through consistent engagement, follow-ups, and relationship nurturing.
- Collaboration: Work closely with installation, marketing, and sales teams to ensure smooth rollout and tenant activation once agreements are secured.
- Market Intelligence: Stay informed about property trends, competitor strategies, and internet service adoption patterns within real estate.
- Reports: Track performance, report progress on partnerships, and provide actionable feedback for process improvement
Academic & Minimum Qualifications required:
- Diploma or Bachelor’s degree in sales, marketing, business administration, real estate, or a related field.
- Minimum of 5 years’ experience in B2B or enterprise sales within service sectors such as telecommunications, internet service providers (ISP), insurance, or real estate.
- Minimum of 2 years in managing sales and commission only agent recruitment.
Key competencies required for the role:
- Relationship Builder: Skilled at creating and maintaining trust-based relationships with decision-makers (landlords, agents, and property managers).
- Negotiator Strong influencing and persuasion skills with the ability to secure win-win agreements.
- Business Acumen : Understands how property and internet service models intersect and can articulate business value to partners.
- Proactive & Goal Driven : Self-motivated with a clear focus on meeting sales and partnership targets.
- Analytical Thinker : Able to identify trends, assess market opportunities, and propose solutions.
- Adaptable : Thrives in a fast as well as changing business environment and adjusts to different client types.
- Team Player : Collaborates effectively with internal teams to deliver seamless partner onboarding and activation
- Demonstrated ability to close business partnerships or bulk sales deals.
- Excellent communication and presentation skills.
- Proficient in CRM tools, lead management, and reporting.
go to method of application »
Overall Role Responsibility:
- Recruit, engage, activate and generate revenue from commission only agents. Leverage business by activating and improving commission only agent productivity.
Role Responsibilities:
- Market Penetration: Identify and map key property agencies, real estate companies, and landlords in the assigned territories.
- Agent Recruitment & Mapping – Effectively manage the identification and recruitment of Agents, targeting community areas that we serve.
- B2B Engagement: Conduct professional presentations and meetings with landlords or property agents to secure permissions for Poa to provide internet.
- Partnership Development: Negotiate agreements that enable Poa to serve all or majority of tenants within buildings or estates.
- Pipeline Management: Build and maintain an active pipeline of potential properties through consistent engagement, follow-ups, and relationship nurturing.
- Collaboration: Work closely with installation, marketing, and sales teams to ensure smooth rollout and tenant activation once agreements are secured.
- Market Intelligence: Stay informed about property trends, competitor strategies, and internet service adoption patterns within real estate.
- Reports: Track performance, report progress on partnerships, and provide actionable feedback for process improvement
Academic & Minimum Qualifications required:
- Diploma or Bachelor’s degree in sales, marketing, business administration, real estate, or a related field.
- Minimum of 5 years’ experience in B2B or enterprise sales within service sectors such as telecommunications, internet service providers (ISP), insurance, or real estate.
- Minimum of 2 years in managing sales and commission only agent recruitment.
Key competencies required for the role:
- Relationship Builder: Skilled at creating and maintaining trust-based relationships with decision-makers (landlords, agents, and property managers).
- Negotiator Strong influencing and persuasion skills with the ability to secure win-win agreements.
- Business Acumen : Understands how property and internet service models intersect and can articulate business value to partners.
- Proactive & Goal Driven : Self-motivated with a clear focus on meeting sales and partnership targets.
- Analytical Thinker : Able to identify trends, assess market opportunities, and propose solutions.
- Adaptable : Thrives in a fast as well as changing business environment and adjusts to different client types.
- Team Player : Collaborates effectively with internal teams to deliver seamless partner onboarding and activation
- Demonstrated ability to close business partnerships or bulk sales deals.
- Excellent communication and presentation skills.
- Proficient in CRM tools, lead management, and reporting.
go to method of application »
Overall Role Responsibility:
- Recruit, engage, activate and generate revenue from commission only agents. Leverage business by activating and improving commission only agent productivity.
Role Responsibilities:
- Market Penetration: Identify and map key property agencies, real estate companies, and landlords in the assigned territories.
- Agent Recruitment & Mapping – Effectively manage the identification and recruitment of Agents, targeting community areas that we serve.
- B2B Engagement: Conduct professional presentations and meetings with landlords or property agents to secure permissions for Poa to provide internet.
- Partnership Development: Negotiate agreements that enable Poa to serve all or majority of tenants within buildings or estates.
- Pipeline Management: Build and maintain an active pipeline of potential properties through consistent engagement, follow-ups, and relationship nurturing.
- Collaboration: Work closely with installation, marketing, and sales teams to ensure smooth rollout and tenant activation once agreements are secured.
- Market Intelligence: Stay informed about property trends, competitor strategies, and internet service adoption patterns within real estate.
- Reports: Track performance, report progress on partnerships, and provide actionable feedback for process improvement
Academic & Minimum Qualifications required:
- Diploma or Bachelor’s degree in sales, marketing, business administration, real estate, or a related field.
- Minimum of 5 years’ experience in B2B or enterprise sales within service sectors such as telecommunications, internet service providers (ISP), insurance, or real estate.
- Minimum of 2 years in managing sales and commission only agent recruitment.
Key competencies required for the role:
- Relationship Builder: Skilled at creating and maintaining trust-based relationships with decision-makers (landlords, agents, and property managers).
- Negotiator Strong influencing and persuasion skills with the ability to secure win-win agreements.
- Business Acumen : Understands how property and internet service models intersect and can articulate business value to partners.
- Proactive & Goal Driven : Self-motivated with a clear focus on meeting sales and partnership targets.
- Analytical Thinker : Able to identify trends, assess market opportunities, and propose solutions.
- Adaptable : Thrives in a fast as well as changing business environment and adjusts to different client types.
- Team Player : Collaborates effectively with internal teams to deliver seamless partner onboarding and activation
- Demonstrated ability to close business partnerships or bulk sales deals.
- Excellent communication and presentation skills.
- Proficient in CRM tools, lead management, and reporting.
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail