Jobs at Wasoko

Position Overview:

We are seeking a highly motivated and experienced General Manager to join our team. This individual will own the PnL for one or more Wasoko city markets, overseeing a team of functional leaders who are responsible for achieving department-specific as well as market-wide goals.

The ideal candidate will be someone with the ability to lead a diverse team spanning several areas from Sales to Supply Chain, manage individuals and teams against performance targets and solve problems both externally and internally, always keeping the customer top of mind.

Key Stakeholders:

• Growth Department
• Sourcing Department
• Logistics Department
• Finance Department
• Other Senior Global Leadership

Key Responsibilities:

• Own PnL you are responsible for overall market operations and performance targets
• Identify growth challenges & partner with functional leaders on solutions
• Drive efficiency across and within departments
• Manage day-to-day operational and financial performance to ensure ROI maximization
• Provide functional leads with relevant local insights to inform commercial strategies
• Ensure functional strategies are appropriately localized to succeed in market
• Keep up-to-date with industry trends, competition, and market dynamics to inform operational decision making

Requirements:

• 5+ years of managerial experience and working with cross functional teams
• Understanding of General Trade Retail operations and experience in serving the segment
• Demonstrated success leading & motivating high-performing and cross functional teams
• Excellent communication skills that demonstrates high EQ
• Strong organizational skills and a knack for problem-solving
• Proven ability to hold teams accountable and achieve aggressive goals
• Availability to travel up to 35% of the time
• BSc degree in Sales, Business Administration or relevant field

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About the Role

We are looking for a Security Supervisor/Controller to oversee Wasoko’s security and CCTV operations. The role is based in the various warehouses within East Africa. You must be passionate about security, asset protection, loss prevention, business continuity and investigations. 

A professional with more than 5 years of experience working in the Private Sector.

Reporting to: Security Manager

Roles and Responsibilities

• Assist with managing and updating security policies & procedures;
• Carry out emergency procedures when necessary in accordance with the Emergency Response Plan;
• Conduct Loss Prevention audits;
• Accurately document all notable activities during a shift in daily Officer Reports and incident reports;
• Conduct frequent patrols of the building;
• Respond to assist Security Manager in investigating thefts, accidents, and employee issues;
• Monitoring people in different locations to identify instances of suspicious or unusual behavior.
• Tracking suspect individuals as they move within a building or through a network of streets.
• Liaising with security staff or police on the ground to provide detailed intelligence about suspects, such as their appearance, actions, or location.
• Ensuring the CCTV system is fully functioning, and that video footage is recorded and stored appropriately.
• Assisting with inquiries by providing access to CCTV recordings, or copies of footage, whenever required.
• Working with the various Departments / Units concerned in safety and security training.
• Ensure all sub – contracted security employees engaged directly or indirectly by Wasoko conform to Wasoko standards and procedures.
• Liaise with Security Service providers to ensure provision of efficient guarding and Cash In Transit services to the bank.

Requirements

• Diploma or post Secondary Certificate in Security Studies
• 8 years’ experience in security operations.
• Experience in handling warehouses, and FMCG products
• Experience in loss control will be an added advantage
• Must have experience in managing outsourced guarding security companies
• With knowledge in security procedures, criminology and investigations
• Must have extensive experience regarding CCTV control room, security, investigations, and people management
• In depth knowledge of security systems, both electronic and physical.
• Excellent observation.
• An eye for detail.
• The ability to think quickly and logically to respond to an emergency.
• Exceptional communication to work in partnership with other agencies.
• Perseverance and patience.