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  • Posted: Nov 6, 2024
    Deadline: Not specified
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  • M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.
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    Global Device Operations Manager

    Strategic Planning & Advisory Support

    • Shape the strategic direction for second-life device operations, ensuring market-specific needs are met while aligning with M-KOPA’s overall strategy.
    • Serve as an advisory partner to local teams, providing guidance and expertise on implementing second-life device programs effectively.
    • Identify new market opportunities, assess risks, and recommend strategies for continuous growth in the second-life device space.

    Project Management & Implementation

    • Lead the design and execution of pilot programs, and scale successful initiatives across markets.
    • Establish clear project objectives, budgets, and timelines, ensuring milestones are met.
    • Support market teams through the implementation process, offering on-the-ground guidance and ensuring consistency in approach and quality.

    Operational Coordination & Best Practices

    • Develop and document best practices for buy-back programs, trade-ins, and sales strategies, creating a global playbook for these operations.
    • Guide country teams in launching and optimizing second-life device programs, providing ongoing training and support.
    • Oversee the coordination of second-life device operations across M-KOPA’s five markets, ensuring consistency and efficiency.

    Performance Monitoring & Market Insights

    • Define and track KPIs to monitor the progress and performance of second-life device sales.
    • Conduct market research and stay informed about industry trends, providing strategic recommendations for improving M-KOPA’s market position.
    • Regularly report on program performance to senior management and stakeholders, ensuring transparency and alignment with strategic goals.

    Expertise

    We are looking for candidates with the following qualifications:

    • 3+ years of experience in operations management, preferably in the technology or telecommunications sector.
    • Experience in the refurbished or second-hand device market is a strong plus.
    • Proven track record of managing multi-market operations and leading strategic initiatives.
    • Strong project management skills, with the ability to manage complex projects across diverse markets.
    • Excellent analytical skills and the ability to translate data into actionable insights.
    • Strong communication and leadership skills, with the ability to influence and collaborate with cross-functional teams.
    • Bachelor's degree required.

    go to method of application »

    Market Expansion Manager - Device Operations

    Strategic Planning & Advisory Support

    • Shape the strategic direction for second-life device operations, ensuring market-specific needs are met while aligning with M-KOPA’s overall strategy.
    • Serve as an advisory partner to local teams, providing guidance and expertise on implementing second-life device programs effectively.
    • Identify new market opportunities, assess risks, and recommend strategies for continuous growth in the second-life device space.

    Project Management & Implementation

    • Lead the design and execution of pilot programs, and scale successful initiatives across markets.
    • Establish clear project objectives, budgets, and timelines, ensuring milestones are met.
    • Support market teams through the implementation process, offering on-the-ground guidance and ensuring consistency in approach and quality.

    Operational Coordination & Best Practices

    • Develop and document best practices for buy-back programs, trade-ins, and sales strategies, creating a global playbook for these operations.
    • Guide country teams in launching and optimizing second-life device programs, providing ongoing training and support.
    • Oversee the coordination of second-life device operations across M-KOPA’s five markets, ensuring consistency and efficiency.

    Performance Monitoring & Market Insights

    • Define and track KPIs to monitor the progress and performance of second-life device sales.
    • Conduct market research and stay informed about industry trends, providing strategic recommendations for improving M-KOPA’s market position.
    • Regularly report on program performance to senior management and stakeholders, ensuring transparency and alignment with strategic goals.

    Expertise

    We are looking for candidates with the following qualifications:

    • 3+ years of experience in operations management, preferably in the technology or telecommunications sector.
    • Experience in the refurbished or second-hand device market is a strong plus.
    • Proven track record of managing multi-market operations and leading strategic initiatives.
    • Strong project management skills, with the ability to manage complex projects across diverse markets.
    • Excellent analytical skills and the ability to translate data into actionable insights.
    • Strong communication and leadership skills, with the ability to influence and collaborate with cross-functional teams.
    • Bachelor's degree required.

    Method of Application

    Use the link(s) below to apply on company website.

     

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