Jobs at World Health Organization

DESCRIPTION OF DUTIES

Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties:

•  Support the regular testing of the emergency response system through functional exercises at the national and local levels Support the effective implementation of WHO strategies for technical and operational partnerships on health emergencies in the hubs .
•  Establish and update active mapping of partners at sub-regional level as well as the matrix of partners and capacity on the ground, in the countries of the designated sub-region .
•  Follow up with partners the implementation of agreed upon joint strategies, plans and activities at sub-regional level :
•  Maintain a two-way communication between the EPR program and partners to ensure that partners feedback and relevant expectations are incorporated in EPR approaches, strategies and interventions .
•  Ensure the proper mobilization of relevant partners for collective and coherent preparedness and response operations to health emergencies .
•  Seek opportunities to expand and strengthen existing partnerships, especially through the development of new partnerships in the hub .
•  Liaise with partners to ensure appropriate reporting mechanisms for effective joint monitoring and evaluation purposes .
•  Receive, compile relevant technical information on a range of technical issues and share with partners to inform their strategies and programs for emergency preparedness and response .
•  Initiate and coordinate relevant activities related to technical collaboration between partners for emergency preparedness and response in the sub-region .
•  Organize and participate in partners' health group meetings as well as other technical working groups for public health emergency management or humanitarian coordination mechanisms at sub-regional level.
•  Coordinate and provide input to joint planning and reporting processes
•  Arrange and hold one- to-one partnership activities to deliver technical aspects of the partnership in collaboration with the relevant technical officer within the hub .

REQUIRED QUALIFICATIONS

Education

Essential: Master's degree in Public Health and/or other related field from a recognized university .

Desirable: Training or experience in public health emergency and partners' coordination .

Experience

Essential: A minimum of seven (7) years of relevant experience at national and international levels in public health emergency management .

Desirable: Work experience with WHO or other UN agencies in emergency management would be an asset .

Skills:

•  Sound technical expertise and experience in risk assessment in the health sector.
•  Knowledge of WHO risk assessment tools will be an asset.

WHO Competencies

•  Teamwork
•  Respecting and promoting individual and cultural differences
•  Communication
•  Producing results
•  Building and promoting partnerships across the organization and beyond

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DESCRIPTION OF DUTIES

The incumbent will act as the risk communication and community engagement focal point in the incident management system during outbreaks and emergencies and oversee the development, elaboration and implementation of the risk communication and community engagement plan as part of the health response operations.

Specifically, he/she will undertake the following tasks;

•  Provide technical guidance to countries on relevant risk communication and community engagement strategies and approaches for different emergencies, to ensure effective emergency response;
•  Strengthen evidence generation to inform RCCE interventions for efficiency and effectiveness, and provision of guidance in generating, analyzing and using evidence about community’s context, capacities, perceptions, and behaviors to inform emergency response;
•  Build capacity of country RCCE focal persons in community engagement and risk communication to ensure competent technical support to member states for emergency preparedness and response;
•  Coordinate the RCCE partner organization and institutions’ contribution, input, joint work plan development and harmonized implementation for effective emergency preparedness and response, through the multi-agency RCCE technical working group;
•  Support the joint RCCE partner activities at sub-regional and country level, and monitoring and evaluation of the joint workplan implementation;
•  Support collaborative RCCE approaches for harmony, integration, optimization during outbreaks and emergencies through various partner collaborative mechanisms at the Regional and WCO level;
•  Strengthen community led engagement and local capacity and solutions; provide guidance on facilitating community-led responses through the improvement of the quality and consistency of RCCE approache;
•  Provide on-site technical support in RCCE to country IMS when necessary, to ensure rapid and effective response;
•  Liaise closely with the HQ on risk communication and community engagement to ensure coherence of strategy, materials and messages. Ensure that technical materials produced by the country offices integrates risk communication principles and practice;
•  Perform any other related duties, as assigned by the functional supervisor .

REQUIRED QUALIFICATIONS

Education

Essential: University degree in Public Health, social sciences, behavioural sciences, development sciences, communications or public health from an accredited/recognized institute .

Desirable: Specialized training in health education, health communication, health promotion, community engagement or community Psychology .

Experience

Essential: At least five years of related experience, at the national and international levels, in risk communication and community engagement. Proven experience in in the development and implementation of risk communication and community engagement strategies and plans. Proven experience in coordination of multiple stakeholders in RCCE work.

Desirable: Experience in emergency management, disease outbreaks, and humanitarian emergencies; Prior working experience with WHO, the UN, health cluster partners, recognized humanitarian organizations or other international organizations, including at country level; Management or project management experience.

S kills:

• Excellent skills and knowledge in risk communication, community engagement, and risk mitigation. Effective coordination, negotiation, facilitation and consensus building skills.
• Ability to work under pressure while producing results. Ability to “think out of the box” and to make innovative proposals related to risk communication.
• Tact, discretion and diplomacy.
• Knowledge or understanding of WHO mandate and goals in the emergency incident management context.

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REQUIRED QUALIFICATIONS

Education

Essential: 

• Advanced university degree (Masters level or above) in information management, public health, epidemiology, economics, international development, life sciences, public or business administration from an accredited/recognized institute.

Desirable:

• Professional training in information management, public health, epidemiology, economics, international development, public or business administration from an accredited/recognized institute. Certified training in monitoring and evaluation.

Experience

Essential: 

• At least 7, (Seven) years of related experience at the national and international levels, in the design and implementation of monitoring and evaluation strategies, methodologies and tools, including experience in emergency operations or humanitarian context.

Desirable: Prior emergency disaster and health outbreak response or humanitarian working experience at field level, with WHO/UN, health cluster partners, recognized humanitarian organizations or with an international nongovernmental organization.