Jobs at Corporate Staffing

Key roles and Responsibilities

• Coordinate end to end recruiting process and support recruiting efforts by guiding hiring on best practices in recruitment and selection to attract key talent in liaison with HR Manager
• Coordinate the performance management cycle from objectives setting to performance monitoring and year-end review for the Hospital, ensuring timely submission of reports and their analysis within the hospital.
• Promote learning and development culture and coordinate the end-to-end training and development process for staff including planning and logistics support.
• Coordinate General HR operational processes including leave balances, policy reviews, improved employee experience, communication, filling, and documentation and updating the HRIS.
• Assist with labour relations initiatives through ensuring compliance with the Collective Bargaining Agreements as well as the company rules and regulations in the Hospital;
• Provide support and advice on staff welfare matters related to staff medical, DOSH, Team building, HR activities and programs and people-related and issues facing the Hospital;
• Prepare the human resource forecasts for the departments in consultation the Heads of Departments in scoping and justification of proposed and existing roles in line with the business strategy by recommending optimal staff establishment;
• Support compliance with policies with the labour laws requirements and procedures and implementation of resolutions for audit findings
• Initiate the separation process and lead the exit of the employees from the Hospital;
• Support in developing payroll advice reports.
• Support CBA negotiations and implementations as well as general employee relations.
• Develop monthly HR reports e.g., staff cost, staff establishment, attrition data, etc.
• Advise Heads of Departments and line managers on appropriate disciplinary process to determine the most prudent approach;
• Hold regular meetings with Head of Departments and line managers to establish needs as relates to all HR matters including staffing needs, succession planning, attrition, etc.
• Ensure that staff have relevant professional licenses and that all other documentation relating to their profession are updated and valid to ensure compliance with required standards and regulatory needs, and
• Any other responsibilities that may be assigned to the job holder by the supervisor from time to time

Qualifications, Skills and Experience

• Bachelor’s degree in Human resource management, Social Sciences, Business Administration or any other business, related field from a recognized institution.
• Certified Human Resource Professional (CHRP) qualifications
• Holder of Higher Diploma/Diploma in Human Resource Management is an added advantage.
• Must be registered in good standing with a valid practicing license from the Institute of Human Resources Management (IHRM).
• Minimum of 5 years’ experience as a HR generalist with 2 years at supervisory level.
• Previous experience in a hospital will be an added advantage.
• Proficiency in Excel is a MUST
• Strong leadership, managerial skills and ability to influence decisions at an executive level.
• Relationship management and strong communications skills.
• Good planning and organization skills.
• Demonstrated ability to build and maintain relationships with people at all levels who represent a variety of diverse backgrounds.
• Problem solving skills.
• Excellent time management
• People Management skills
• Report writing, presentation Skills
• Analytical skills, detail oriented and swift in action

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Key Responsibilities:

• Respond promptly to client and underwriter inquiries and provide status updates.
• Resolve problems by referring to policies, procedures, and standards.
• Obtain quotes from providers, perform comparisons, and share the information with clients.
• Communicate with customers to gather necessary information for the underwriting process.
• Compile data and perform routine tasks to support the underwriting process.
• Assess mail, correspondence, records, and reports to determine processing requirements.
• Initiate and follow up on claims until settlement or repudiation.
• Ensure accurate submission of claims by clients to the provider and vice versa.
• Process policy renewals and endorsements.
• Manually set up and input new business, renewals, and reinstatements in the Birthmark system.
• Screen incoming telephone calls and respond to inquiries within predetermined scope.
• Compile reports and maintain files and logs.
• Manage assigned workload with a focus on quality and productivity.
• Provide excellent customer service while interacting with clients.
• Collaborate with underwriting departments to research and resolve escalated underwriting issues.
• Provide technical underwriting support to team members.
• Perform administrative tasks such as printing, photocopying, and scanning.

Education and Skills:

• Bachelor’s degree with upper-class Honors in Actuarial Science, Insurance, or Business
• Previous experience in General and Medical Insurance is a Must.
• Proficient in Microsoft Excel, Word, Publisher, and other relevant software applications.
• Punctual and time-conscious.
• Dedicated and passionate.
• Self-motivated and proactive.
• Able to work with minimal supervision.
• Exhibits honesty and integrity.
• Quick learner.
• Strong academic background.