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  • Posted: Jun 16, 2025
    Deadline: Not specified
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  • I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.
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    HR Operations & Total Reward Lead

    Job Purpose

    The job holder is responsible for scaling up HR Service Delivery and provide distinctive employee experience as well as operational excellence in HR Services. Accountable for HR Governance, standards, processes and procedures. Responsible for all Risk and controls and assessment and remediation activities. Provide leadership and administration for employee total reward. Custodian of HR Policies, Records and MI.

    Key Responsibilities    

    • Propose innovative strategic initiatives in employee compensation and benefits as well HR Services
    • Lead strategic initiatives designed to ensure long term process improvement, cost reductions, and increased efficiencies.
    • Oversee establishment of key Service Level Agreements, quality targets and key performance indicators.
    • Understand varying business needs and priorities and align HR Operations priorities and ensure stakeholder expectations are met.
    • Collaborate with key stakeholders to deliver a total reward design, employee experience improvements, and operational excellence including quality assurance.
    • Lead the research, preparation, modelling and communication of HR Services plans, analyze projections and monitor expenditures before final approval by Senior Management.
    • Direct staff communications and education campaigns related to pay and benefits to ensure improved colleague experience.
    • Oversee the compensation and benefits administration to ensure proper benchmarking research and market competitiveness by the bank.
    • Provide support and guidance to HRBPs, HR specialists, Line Managers on internal processes and procedures related to different HR Services.
    • Partner with other areas to promote education efforts that drive employees and line managers to fully utilize available systems and tools as well as support in driving compliance to the relevant employment regulations, legislation and bank policy requirements.
    • Drive optimization of HR Technology and processes to simply and create exceptional customer experience.
    • Lead alignment between IT, Finance, HR Operations to drive optimization of available and planned HR Systems and technologies.
    • Contribute to the strategic direction of Human Resources through active participation on HR Operations Special Projects.
    • Management of third-party suppliers in compliance with the procurement policies.
    • Oversee the settlement of experts, supporting in the securing of housing and work permits in liaison with immigration.
    • Operational management of the staff medical scheme, Group Personal Accident (GPA) Group Life Scheme, Pension.
    • Provide leadership, coaching, mentoring and performance management, workload of the HR Operations team.
    • Provide regular and accurate progress reports and updated plans to key stakeholders and ensure timely and accurate reporting.
    • Be the focal point of contact for HR Audits- interface with I&M Bank Internal audit and Operational Risk Management teams on a range of governance requirements e.g. audits, attestations and control issues arising.
    • Define, plan and conduct regular snap checks, conformance tests and deep dive audits.
    • Oversee remediations of ineffective issues arising from the snap checks, conformance tests and audits.
    • Take ownership of the Risk Management process for HR including risk reporting to Senior Management.
    • Manage the BCM for HR

    Job Dimensions:

    Financial Responsibility:

    •  HR Operational Budget

    Job Specifications

    Academic Qualifications

    • Bachelor’s degree in accounting, Data analytics

    Professional Qualifications / Membership to professional bodies/ Publication

    • Diploma IN HR
    • CHRP
    • CPA(K)

    Work Experience Required

    • Eight (8) years’ relevant experience with over Four (4) years in management in a similar organization.

    Competencies:

    • Strong leadership skills
    • Demonstrate high levels of integrity.
    • Technology and domain knowledge.
    • Strong problem-solving and analytical abilities.
    • Project Management skills.
    • Budgeting skills
    • SAP, SAP MSS/ ESS, Payroll Systems with knowledge of self-service solutions, E- Recruitment, LMS
    • HR Process knowledge- exit, hire, screening, recruitment, onboarding etc.

    go to method of application »

    Assistant Manager – Trade Finance, Business Development

    Job Purpose:

    Reporting to the Manager, Trade Finance, the position is responsible for supporting the implementation and monitoring of collateral management arrangements (CMAs) for structured trade finance transactions, particularly those involving petroleum products and LPG. The role will coordinate with the Relationship managers, Trade Finance Front office, Operations, Credit, and collateral managers to safeguard the Bank’s trade exposures.

    Key Responsibilities:

    Collateral Management Execution

    • Ensure timely onboarding and renewal of Collateral Management Agreements (CMAs) with clients and approved third-party collateral managers.
    • Ensure all Collateral Management Agreements and addendums are duly reviewed by the Legal department before execution.
    • Validate daily stock positions and reports (e.g., warehouse receipts, collateral management stock reports) and monitor movement of goods under collateral, as per Collateral Management Agreement terms.
    • Ensure that goods are stored in approved warehouses/tanks under valid insurance cover, with proper access control.

    Trade Execution Oversight

    • Liaise with the respective relationship managers, Trade Finance front office and operations, to ensure correct capture of CMA/CFA-linked transactions (Notifications to finance, Side-Agreements, Letters of Undertaking, Import LCs, Releases, etc).
    • Ensure timely execution of Financing notifications, KPC Side-Agreements by the Bank’s authorized signatories.
    • Ensure prompt processing of CMA stock releases against approvals and validate end-to-end documentary compliance (e.g., bills of lading, customs entries, invoices etc).
    • Maintain an up-to-date schedule of all outstanding CMA/CFA transactions, track collateral values against facility limits, and ensure approved margins are maintained
    • Coordinate inspections, reconciliations, and periodic stock audits with collateral managers and clients.
    • Provide the relevant stakeholders with a weekly report of outstanding CMA/CFA transactions.
    • Manage processed transactions by ensuring proper filing and record maintenance.
    • Ensure prompt and early alerts of upcoming CMA/CFA loan maturities to the relationship managers, Trade Front Office, and the client(s).

    Systems, Documentation & Compliance

    • Maintain a structured repository of CMA contracts, tripartite agreements, inspection reports, and collateral tracking tools.
    • Ensure all collateral-related terms are audit-compliant and embedded into internal trade systems or trackers.
    • Follow up on inspection reports, insurance renewals, and stock audit schedules.
    • Support internal and external audits and regulatory inspections.
    • Support system enhancements or digitalization efforts for real-time collateral visibility

    Work Relationships

    Internal     External

    • Corporate Relationship Managers Collateral Managers
    • Trade Finance Front Office
    • Trade Operations
    • Finance, Audit, Risk & Compliance, Treasury

    JOB REQUIREMENTS:

    • University Degree in a business-related field from a recognized institution. Post-graduate and/or Banking qualifications will be an added advantage.
    • Minimum three (3) years’ banking experience with a good understanding of trade finance products.
    • Highly attentive and keen to detail
    • Ability to work under minimal supervision
    • Good planning and organization skills, with ability to prioritize.
    • Ability to work under pressure.

    Method of Application

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