Internship Opportunities at Kenya National Farmers Federation (KENAFF)

Key Responsibilities:

• Follow up with prospective and existing customers regarding the insurance product.
• Provide customer service and respond to customer enquiries.
• Support product promotion and customer engagement.
• Maintain accurate records of customer follow-ups and feedback.
• Assist the BDS team with other business development activities as assigned.

Qualifications & Requirements

• Diploma or Degree in Business, Marketing, Sales, Insurance, Commerce or a related field is encouraged.
• Good communication and interpersonal skills.
• Customer-focused, confident and proactive.
• Ability to follow up consistently and work towards set targets.
• Basic computer skills.
   

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Key Responsibilities

• Assist in drafting, editing, and proofreading communication materials (press releases, articles, newsletters, reports).
• Support the management and content creation for KENAFF's social media platforms and website.
• Help document and capture project activities through photography, videos, and written content.
• Assist in designing promotional and awareness materials (posters, flyers, banners).
• Maintain an organized archive of communication materials and media assets.
• Support the Communications team with other departmental activities as assigned.

Qualifications & Requirements

• Diploma or Degree in Communications, Journalism, Public Relations, Media Studies or a related field is encouraged.
• Good written and verbal communication skills.
• Basic knowledge of graphic design tools (e.g., Canva, Adobe Photoshop) is an added advantage.
• Familiarity with social media management is desirable.
• Creative, proactive, and able to work both independently and within a team.
• Basic computer skills.