Internship Opportunities at Kenya Network Information Centre (KENIC)

Reporting to: Sales and Marketing Manager

Duties:

• Make calls to clients and follow up calls with clients.
• Track all customer inquiries respond.
• Respond to customer inquiries, complaints and follow the necessary procedures to escalate unresolved issues.
• Accompany the account executives to client meetings from time to time.
• Support the marketing team in execution of marketing activities.
• Support the marketing team in organising events and exhibitions.
• Assist in digital marketing.
• Participate in departmental meetings as a member of the Customer Service team.
• Prepare weekly reports.
• Provide quality service to both internal and external customers.
• Any other relevant work that may be assigned to the job holder from time to time

Skills and Qualifications:

• A final year student or a recent graduate and a holder of Degree/Higher Diploma in marketing.
• Personable, presentable and articulate.
• Computer proficient with Microsoft Office,
• Communication skills, Phone skills, interpersonal skills, problem solving skills

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Reporting to: Systems Administrator

Duties:

• Support the IT team in maintaining hardware, software, and other systems
• Assist with troubleshooting issues and provide technical support
• Organize and maintain IT resources
• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management

Skills and Qualifications:

• A recent graduate and holder of Degree/Diploma in Computer Science, Information Technology or IT related course
• Personable, presentable and articulate.
• Computer proficient with Microsoft Office and excel
• Communication skills, interpersonal skills, problem solving skills
• Ability to work well in teams
• Strong work ethic and attention to detail