Job Openings at Absa

Job Summary

1. Facilitate the generation of revenue and assist the business strategic priorities in close working relationship with Business Banking, and Corporate & Investment Banking stakeholders.
2. Support the Credit leadership in management of impairment and other losses to ensure these are within agreed budgets / forecasts.
3. Improving the control environment for risk activities.
4. A credit professional acting as credit expert to the relationship team and the conduit to the Credit Risk function for sanctioning purposes.
5. Improve and deepen understanding of our clients needs through joint client visits with the assigned portfolio Relationship Managers. .
6. Responsible for developing practical and appropriate credit solutions (i.e. lending structures) through understanding customers’ needs.
7. Delivering high quality and consistent, credit applications and making sound recommendations.
8. Monitor and control accounts within designated portfolios to ensure early detection of signs of credit deterioration and taking appropriate actions.
9. Maintain integrity of Commercial Credit Risk System (CCRS) data ensuring customer is accurately updated.
10. Responsible for championing Credit policy issues to the designated portfolio and relationship teams through attendance of industry and portfolio meetings.
11. Responsible for efficient use of Bank capital by challenging pricing of facilities within their portfolio and ensuring borrowings to customers meet the minimum required return for the bank.
12. Ensuring Risk Key performance measures are captured correctly and in a timely manner to aid in performance management and decision making.

Job Description

Main Accountabilities and Approximate Time Split

• Assessment of credit proposals through analysis of Business and Credit risks associated with the provision of the bank’s products and services to the customer. Facilitate the generation of revenue and support business growth through development of high quality credit solutions aimed obtaining fast credit approval from Sanctioning teams. Ability to undertake sector and industry analysis to guide the bank in strategy formulation and areas of focus for lending and application of the same within designated portfolio.

Understanding Credit/ Solutions Development - 35%

• Assessment of credit proposals through analysis of Business and Credit risks associated with the provision of the bank’s products and services to the customer.
• Facilitate the generation of revenue and support business growth through development of high quality credit solutions aimed obtaining fast credit approval from Sanctioning teams.
• Ability to undertake sector and industry analysis to guide the bank in strategy formulation and areas of focus for lending and application of the same within designated portfolio.

The Credit Process - 35%

• Preparation Credit proposals using the CCRS with relevant supporting documentation and recommendations to Credit managers for Sanction.
• Liaise directly with the Absa Africa Credit Team (BACT) sanctioning office for all credits that are outside local Risk Team discretion.
• Attend customer meetings with the Relationship Manager where credit related issues are to be discussed/ resolved.
• Support the timely preparation of facility letters through preparation of accurate Facility Letter Aide Memoirs (FLAM) and ensuring all proposed conditions of sanction, covenants and internal risk triggers are correctly and accurately captured.
• Ensure efficient management of capital by ensuring. Where facility letters are not accepted within set timelines, facilities are cancelled from CCRS.

Portfolio Management - Monitoring and Control 20%

• Responsible for reviewing and analyzing financial information produced by customers against set Credit triggers and financial covenants.
• Monitor and Control quality of portfolio using agreed triggers. Reviewing and engaging Sanctioners on deteriorating trends and trigger events if they give cause for concern, advising the Relationship Manager simultaneously.
• Recognize and control potential lending fraud risk through robust operational risk and control management.  

Staff Management Time - 10%

• Support the Team Leaders in delivering effective performance development for Corporate Credit Managers Assistants (CCMAs) within the team.
• Drive proactive application of Absa values both personally and throughout the team.
• Coach and support colleagues within the Team

Technical Skills/Competencies

Education and Experience Required

• Bachelors degree or equivalent and/or the ACIB
• Knowledge of credit analysis techniques
• Accreditation on use of the Commercial Credit Risk system would be an added advantage

Knowledge, Expertise and Experience

Mandatory

• Proven experience in a Credit role at a junior management level gained within the Bank or a blue-chip financial organization
• Excellent understanding of credit and associated risks
• Experienced user of Commercial Credit Risk System (CCRS) or a similar system to analyze, monitor and report on credit applications.
• Good interpersonal skills that have been proven in a Business or Credit environment at a management level

Knowledge & Skills: (Maximum of 6)

• Knowledge of lending fundamentals, credit procedures and processes as laid out in the Absa Africa Wholesale Credit Risk Standards.
• Products and services frequently used by customers 
• Knowledge of Commercial Credit Risk System and other relevant bank systems.
• Awareness of legislation affecting the Bank and customers having the highest regard for confidentiality.
• A fair understanding of current issues including macro and micro economic environment.

Competencies: (Maximum of 8 competencies)

• Analytical skills
• Communication and presentation skills
• Negotiation skills
• Inter-personal skills
• Report writing skills

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

This is a generic role to be carried out within all of the ABSA Africa centralized operations processing sites, and the role holder may be required to work flexibly across a variety of different activities.

1. To assess and review the Account Opening documents against the current policy rules and guidelines.
2. Vet account opening documentation & change mandates against existing policies and procedures and authorize successful applications in the system.

Job Description

Main Accountabilities and Time Split

• Delivering Operational/ Service Excellence - 60%    
  • Ensure accurate data is authorized in the core systems to maintain high quality of work
  • Analyze account applications based on the current existing policies and procedures to arrive at appropriate decision as to approval/decline.
  • Meet individual targets on assessment of all Account Opening duties; namely Maintenance of accounts, Account Opening etc. as per the set SLA.
  • Ensure KYC compliance rating of 100% in rigor checks.
  • Ensure daily submission of accurate data on Individual MI   
  • Ensure all mandates that require screening have been screened as per KYC / Rigour checks.
  • Come up with initiatives  to improve on our process and customer service and/or generate revenue
  • Ensure turnaround time is observed as per SLA.
  • Ensure timely escalation of issues either by providing Management information or by use of other available channels.
  • Spearhead Risk and Control awareness, identification of Hotspots, promote best practices across the team on a regular basis.
• People Activities - 20%
• Teamwork            
  • Acquire new skills or train a colleague to enable you or them work on any desk during emergencies.
  • Ensure efficient time management within the team by completing and handing over the days work in time.
  • Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
  • Manage self- leave days as per the leave plan required.
  • Participate in events organized by the center and bank as a whole.
• Self 
  • Agree actions on your developmental areas with team leader
  • Ensure PM process is done and completed within given time scales.
  • Ensure all trainings are undertaken before set deadlines.
• Controls - 20%
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal ABSA Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role
  • Champion adherence to governance and control processes within the team
  • Ensure all the controls are adhered to in all Account opening processes
  • Ensure all compliance and operational checks are carried out when processing
  • Undertake snap checks as assigned and file findings as per stipulated SLA.

Technical Skills/Competencies

1. Strong personal and team organization skills
2. Good communication skills
3. Strong interpersonal and relationship skills
4. Decision Making skills
5. Change management abilities including issue management and resolution
6. Good numeracy skills
7. Good problem solving abilities
8. Quality conscious
9. Excellent Keyboarding / PC skills
10. Team working
11. Ability to work under pressure

Knowledge, Expertise and Experience

Essential

1. Knowledge of the Bank’s products, services and policies and/or other specialist knowledge required to under take the role:
2. In-depth knowledge of relevant processes and procedures
3. In-depth knowledge of operational risk and rigour requirements and standards applicable to the relevant processes and procedures.
4. Clear understanding of the team performance objectives – service level agreements and customer service targets.
5. Sound understanding of technical systems e.g. Sybrin/ FCR/OWLS/KAMLS/BOC/SES
6. A working knowledge and understanding of relevant legislation e.g. KYC, Money Laundering, service standards, health and safety standards etc.
7. Good knowledge of complaints handling procedure.
8. Knowledge of team interfaces with other business areas, centers and branches.
9. A broad awareness of Retail products and services.
10. Training likely to assist effectiveness in the role and may have been completed prior to undertaking this role:
11. ABSA induction course
12. On the job / at-desk training
13. AML
14. Performance Development training
15. Keyboarding skills
16. KYC and Operation Rigour training
17. Compliance Policies
18. Relevant technical courses as required
19. Additional details of exceptional aspects of the demands of the role:
20. Visual concentration relating to screen-based work and checking work done
21. Manual dexterity relating to keyboarding activity
22. Will be required to work flexibly across a range of processes and activities at a similar level

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)