Job Openings at Aga Khan University Hospital

Key Responsibilities:

The incumbents will offer seamless support towards the provision of HR functional support.  This will include but not limited to:

• Meeting scheduling – handling bookings, minute taking, participant confirmations.
• Drafting all HR related correspondence using prescribed templates.
• Support in administration of medical benefits for employees and eligible dependents.
• Processing of resignations accepted at departmental level.
• Support in sending triggers to Departments to facilitate preparation of contract extensions/conclusions as and when required.
• Assist in ensuring timely confirmation of new staff on completion of probation.
• Timely enrolment of benefits in line with institutional policy.
• Provide support in processing pension/provident fund withdrawal forms to Jubilee Insurance.
• Ensure that clearance forms and final letters are sent to finance in a timely manner to facilitate payment of final dues.
• Provide support in responding to leave queries/troubleshooting.
• Record management - filing HR correspondences on physical files and DOC-IT
• Updating HR Quality Variance Reports before the 5th of the following month
• Support in processing monthly pool forms
• Support in primary source verification of academic certifications for new employees
• Any other duties that may be assigned from time to time.

Qualifications, Experience and Skills required:

• Diploma/Higher Diploma in Human Resource Management
• 1 - 2 years’ HR administrative work experience in a busy HR set up
• Working knowledge of the Kenyan labor laws
• Proficiency in MS office packages
• Excellent written and verbal communication skills
• Demonstrated excellence in organizing priorities.
• Good customer service
• Good analytical skills
• Ability to work under pressure.
• Demonstrated ability to preserve confidentiality.

go to method of application »

Responsibilities:

• Coordinate development/review of quality and patient safety policies, procedures, and processes
• Guide the interpretation and implementation of developed policies and procedures in the context of the quality and patient safety framework
• Constantly be involved in the training and communication of quality and patient safety issues and standards/best practice throughout the assigned areas
• Review accreditation and regulatory agencies survey /internal quality audit findings and support the development and implementation of corrective/preventive action plans to address non-compliance
• Direct and support the collection, measurement and presentation of data required for monitoring and improving quality and patient safety
• Lead Outreach Division in conducting Root Cause Analysis (RCA) for sentinel and adverse events
• Identify opportunities for Continuous Quality Improvement and support the implementation of CQI activities in Outreach Division
• Support clinic leaders in identification of relevant utilization management indicators
• Create department and physician-based data bases for identified utilization management indicators
• Continuously audit compliance with the quality and safety program in assigned areas
• Coordinate closure of matters arising from physician feedback for improved physician satisfaction and participation
• Provide clinical support to corporate clients via care managers

Requirements:

• Minimum of an undergraduate degree in a Medical/clinical field; a Master’s degree in Business or Health related field preferred.
• Health Management background would be an added advantage
• Three or more years’ experience in direct and indirect clinical care activities in a healthcare institution
• In-depth understanding of good clinical practice requirements
• Have strong experience and knowledge of clinical monitoring functions with knowledge of clinical research
• Excellent problem-solving skills and the ability to manage multiple tasks
• Excellent data analytical and presentation skills
• Excellent communication and interpersonal skills