Job Openings at CDL Human Resource

 Strategic Oversight

• Develop and implement strategies to optimize clearing and forwarding operations in alignment with organizational goals.
• Identify opportunities for business growth, operational improvements, and cost efficiencies.
• Provide strategic input for decision-making on key logistics and supply chain initiatives.
• Monitor industry trends and innovations to keep the organization competitive and compliant.

Operations Management

• Oversee the end-to-end clearing and forwarding operations for both imports and exports.
• Ensure strict compliance with customs regulations, tariffs, and international trade laws.
• Coordinate with shipping lines, customs authorities, and other stakeholders to promptly resolve operational issues.
• Monitor cargo tracking systems to ensure timely and accurate delivery to clients.

Documentation and Compliance

• Ensure accurate preparation and submission of all customs documentation.
• Monitor updates in customs laws, regulations, and industry practices to ensure compliance.
• Maintain records for audits and compliance purposes.

Risk Management

• Identify and mitigate risks related to logistics, customs clearance, and compliance.
• Develop and implement contingency plans to handle operational disruptions.

Financial Oversight

• Prepare and manage the department's budget, ensuring cost-effective operations.
• Analyse and report on operational expenses, identifying opportunities for cost reduction.
• Monitor billing and ensure timely payment collection from clients.

Team Leadership

• Lead, mentor, and manage a team of clearing and forwarding across Uganda and Kenya.
• Assign tasks, monitor performance, and provide training to enhance team efficiency and capability.
• Foster a culture of accountability, teamwork, and continuous improvement within the team.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 10 years of experience in customs operations, with at least 3 years in a managerial role.
• Strong knowledge of customs regulations and international trade practices.
• Excellent leadership and team management skills.
• Proficiency in logistics management systems and software.
• Strong negotiation, communication, and problem-solving skills.
• Attention to detail and ability to work under pressure.

go to method of application »

Key Responsibilities

• Leave Management: Efficiently manage leave requests for direct staff members.
• Employee Onboarding: Facilitate a seamless onboarding process for new hires, ensuring timely issuance of contracts.
• Employee Relations: Act as a key point of contact for addressing employee concerns or grievances, fostering a positive work environment.
• Performance Management: Support the performance evaluation process for direct staff members.
• HR Data Management: Maintain accurate HR records and data, including employee files, attendance records, and training documentation.
• Payroll Processing: Ensure accurate processing of payroll for all employees, including verification of timesheets, salary adjustments, and deductions.
• Compliance and Legal Requirements: Stay abreast of changes in labor laws and ensure compliance with employment regulations and internal policies.
• Client Retention and Growth: Drive retention and growth of the existing customer base through exceptional service delivery and maintaining strong client relationships.
• Collaboration: Engage with other departments and offices within the Career Directions LTD Network to maximize synergies and deliver mutual benefits.

Requirements

Qualifications and Skills

• Minimum of 1 year of relevant experience as a HR practitioner or in an operations role in a dynamic business environment.
• Minimum diploma in Human Resource Management or business-related field from a reputable institution.
• Strong organizational and time management skills.
• Proficiency in Google Suite, Microsoft Office, and HRMIS systems.
• Excellent communication and interpersonal skills.
• Ability to troubleshoot and resolve operational challenges efficiently.